Motability Scheme at Lookers Ford Braintree

4.4
Rating 4.4
(14 reviews)
09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 17:30 10:00 - 16:00

Contact information

Address
Rayne Road
Braintree CM7 2QS
GB
Phone Number
Call Lookers Ford Braintree on 0844 234 2795
Email
Reviews
Visit dealer website

Service centre details
09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 17:30 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 19:00
Tuesday09:00 - 19:00
Wednesday09:00 - 19:00
Thursday09:00 - 19:00
Friday09:00 - 19:00
Saturday09:00 - 17:30
Sunday10:00 - 16:00

Motability service specialists:

  • Andrew Perry
  • Darren Holden
We recommend calling and booking an appointment before visiting.

Accessibility features at Lookers Ford Braintree

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.
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Welcome to Lookers Ford Braintree

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Lookers Ford Braintree can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Lookers Ford Braintree on 08442342795 to make an appointment with our Motability specialist.

Reviews at Lookers Ford Braintree

  • Rating 2.0
    Loan car was a manual I can only drive an automatic. So I had to wait from 9.30am until 2.30pm 20 miles from home .
    The coffee machine was not working so no drinks the reception staff were nice but needed to keep checking what was going on.
    Car has done 21600 miles service was for 65000 miles I won't be going back
    Response from Lookers Ford Braintree
    Hi Simon

    To allow us to improve our processes and the service we provide to our customers, we would please ask that you provide more details of your experience with Lookers to our customer service and complaint resolution team at vehiclecomplaints@Lookers.co.uk, who will be happy to investigate your concerns and have the opportunity to make things right for you
    Kind regards
  • Rating 5.0
    Appreciate everything Callum done on my car,very happy with all the service I have had from lookers braintree.will always recommend them.
    Response from Lookers Ford Braintree
    Thank you so much for your kind words! We are so happy to hear that callum was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
  • Rating 5.0
    Fab customer service
    Response from Lookers Ford Braintree
    Thank you for the 5 stars. We are thrilled you enjoyed your experience with us!
  • Rating 5.0
    Great customer service all clean and wash after thank you
    Response from Lookers Ford Braintree
    Thank you for the 5 stars. We are thrilled you enjoyed your experience with us!
  • Rating 4.0
    In on time and out pretty quick informed via video of MOT.
    Response from Lookers Ford Braintree
    Hi Graham,

    Thank you for your feedback, we appreciate this as always.

    We appreciate your custom and always aim to provide our customers with a great service. We would love to hear more about your experience with Lookers. If there is something more, we could do to further improve the service we have provided to you, we would please ask that you provide more details, comments, suggestions to our customer service and complaint resolution team at vehiclecomplaints@Lookers.co.uk.
  • Rating 5.0
    Very good
    Response from Lookers Ford Braintree
    Hello Shelia,

    We appreciate your positive review about your recent experience with us! We hope you have a great day.

    Thank you
    Ashleigh
  • Rating 5.0
    Lovely customer service
    Response from Lookers Ford Braintree
    Thank you for the 5 stars. We are thrilled you enjoyed your experience with us :)
  • Rating 5.0
    Very helpful
    Response from Lookers Ford Braintree
    Thank you for the 5 stars. We are thrilled you enjoyed your experience with us :)
  • Rating 5.0
    Great service and not long wait
    Response from Lookers Ford Braintree
    Thank you so much for the 5 stars. We are thrilled to hear you enjoyed your experience with us :)
  • Rating 5.0
    Great service got my car back really quick
    Response from Lookers Ford Braintree
    Thank you for your 5 star review! We really appreciate this feedback :)
  • Rating 1.0
    The service was good but the courtesy car was a bit of scrap metal what just come out of a ditch from inside and outside and it had more parts missing on the car I have never seen this in the 20 years since I have had my car serviced and I have put it on social media to let people know what sort of service ford provides thank you Mr malek
    Response from Lookers Ford Braintree
    Thank you very much for leaving us a review. Customer feedback is extremely important to us and your comments have been forwarded on to Management at the Dealership to enable them to share your experience with the team. Many thanks
  • Rating 5.0
    Good customer service
    Response from Lookers Ford Braintree
    Thank you for your high star rating.
  • Rating 5.0
    Good customer service
    Response from Lookers Ford Braintree
    Thanks for taking the time to leave us a 5 star review, we’re really please you had a great experience with us!
  • Rating 5.0
    Excellent service great salesman
    Response from Lookers Ford Braintree
    Thanks for taking the time to leave us a 5 star review, we’re really please you had a great experience with us!

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