Motability Scheme at Drive Vauxhall Bury St Edmunds

4.9
Rating 4.9
(202 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00

Contact information

Address
Cotton Lane
Bury St. Edmunds IP33 1XP
GB
Phone Number
Call Drive Vauxhall Bury St Edmunds on 01284 639333
Email
Reviews
Visit dealer website

Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday08:30 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Jamie Bryant
  • David Strike
  • Caroline Hayward
  • Tracey Young
  • Tom Jackson
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 17:30
Tuesday08:00 - 17:30
Wednesday08:00 - 17:30
Thursday08:00 - 17:30
Friday08:00 - 17:30
Saturday08:00 - 12:00
SundayClosed

Motability service specialists:

  • Amber Antona
  • Mike Oldman
We recommend calling and booking an appointment before visiting.
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Accessibility features at Drive Vauxhall Bury St Edmunds

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Drive Vauxhall Bury St Edmonds

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Drive Vauxhall Bury St Edmunds can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Drive Vauxhall Bury St Edmunds on 01284 639333 to make an appointment with our Motability specialist.

Reviews at Drive Vauxhall Bury St Edmunds

  • Rating 5.0
    Had a wonderful sales lady Caroline who was so easy to talk to and helpful, very friendly and accommodating
  • Rating 5.0
    All of the staff made me feel welcome, and Caroline was absolutely fantastic. She listened to all of my needs and explained all that was available, nothing was too much trouble. I would highly recommend this branch to anyone local.
  • Rating 5.0
    Kind, courteous, efficient & respectful

    Thank you Caroline
  • Rating 5.0
    Caroline was lovely and very help full. Explained everything and even sat us in the car as were a big family to make sure it’s suitable.
    Was a pleasant experience. Now excited waiting for my car
  • Rating 5.0
    Caroline was wonderful with everything I recommend her 110%. Thank you very much ♥️😊
  • Rating 5.0
    Excellent service, very helpful and attentive overall very pleased with the service we received
  • Rating 5.0
    Professional, efficient with attention to detail.

    I found Tom approachable, patient (with my stammer) & professional.

    The order process was better than expected.

    I would recommend Bury St Edmunds for sure!
  • Rating 5.0
    I could not of asked for a more friendly and efficient service. Wouldn’t change anything
  • Rating 1.0
    Dealer told me lies that the car was in the country when it hadn’t even been built! Disgraceful customer service and awful way to treat people!
    I’ve just seen the reply that was posted. It’s not good enough! If the Vauxhall system would not allow the release of the vehicle,why wasn’t I informed of this, and why was I told by the dealer that the car was sat at the docks waiting to be assigned to a transporter? Dirty tactics just to keep customers waiting so they still get the sale!
    Response from Drive Vauxhall Bury St Edmunds
    Hello,
    I have spoken to the dealership in Bury and they have explained to me the situation. I’m sorry that we could not get you the vehicle you wanted and that our Vauxhall system did not allow the release of the vehicle we thought we could get you. I hope you have been able to find a suitable alternative.
    Drive HO Team
  • Rating 5.0
    Everything was so easy all explained well thank you so much for everything
  • Rating 5.0
    Tom was excellent and made me feel at ease throughout the whole experience.
  • Rating 5.0
    A great visit to the dealership, 90 minutes from home.

    Thomas was very approachable, professional and gave me the time to speak. As someone with a stammer, I’ve not always found this with people in life but this was refreshing to see.

    My first impressions of Drive Bury St Edmunds is a positive one. I look forward to the call to say the car is ready.
  • Rating 5.0
    The local branch was very helpful
    Very friendly team
  • Rating 5.0
    It was our first time getting a motability car and Caroline made the experience a happy and easy one. Thankyou
  • Rating 5.0
    They couldn't have been more helpful
  • Rating 5.0
    Quick and easy handover. Had a lovely bow on my car. Caroline was brilliant xx
  • Rating 5.0
    Knowledgeable and friendly service very easy.
  • Rating 5.0
    Dave great guy, really helpful, excellent service, looking forward to new vehicle.
  • Rating 5.0
    Tracey Young was very helpfully answered all question I had it was a lovely couple off hours sorting out my new car
  • Rating 5.0
    Caroline was brilliant, she knew what she was talking about. She made my experience much easier.
    Well done to Vauxhall in Bury St Edmunds

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