Motability Scheme at Drive Vauxhall Bury St Edmunds

4.9
Rating 4.9
(297 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00
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Contact information

Address
Cotton Lane
Bury St. Edmunds IP33 1XP
GB
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Phone Number
Call Drive Vauxhall Bury St Edmunds on 01642 032985
01642 032985
01642 032985
Website

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Email

Email us

Reviews

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Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00
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Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday08:30 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Jamie Bryant
  • David Strike
  • Caroline Hayward
  • Tracey Young
  • James Terry
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 17:30
Tuesday08:00 - 17:30
Wednesday08:00 - 17:30
Thursday08:00 - 17:30
Friday08:00 - 17:30
Saturday08:00 - 12:00
SundayClosed

Motability service specialists:

  • Amber Antona
  • Mike Oldman
We recommend calling and booking an appointment before visiting.
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Accessibility features at Drive Vauxhall Bury St Edmunds

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Drive Vauxhall Bury St Edmonds

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

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Drive Vauxhall Bury St Edmunds can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Drive Vauxhall Bury St Edmunds on 01284 639333 to make an appointment with our Motability specialist.

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Reviews at Drive Vauxhall Bury St Edmunds

  • Rating 4.0
    Very polite
    Good customer service skills
    Didn't try to force me to have a car I didn't want.
    Response from Drive Vauxhall Bury St Edmunds
    Dear Aleatha T.,

    Thank you for taking the time to share your feedback with us. We are delighted to hear that you found our customer service to be polite and accommodating. Our team strives to ensure that each customer feels comfortable and supported in making the best decision for their needs, and it's wonderful to know that you appreciated this approach.

    Your positive comments are greatly appreciated and will be shared with the team. If there is anything more we can do to enhance your experience or if you have any further feedback, please feel free to reach out.

    Thank you once again for your review and for choosing the Motability Scheme at Drive Vauxhall Bury St Edmunds. We look forward to serving you again in the future.

    Best regards,


    Drive Vauxhall Bury St Edmunds Team
  • Rating 5.0
    Fantastic
  • Rating 5.0
    Really good service
    Response from Drive Vauxhall Bury St Edmunds
    Hello Christopher

    Thank you so much for taking the time to leave us such a positive review! We are thrilled to hear that you received really good service during your visit to Drive Vauxhall Bury St Edmunds. Our team is dedicated to providing the best experience possible, and your feedback is greatly appreciated. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    The Drive Vauxhall Bury St Edmunds Team
  • Rating 5.0
    Friendly and experienced
    Response from Drive Vauxhall Bury St Edmunds
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    5+ Sam went above and beyond
    Response from Drive Vauxhall Bury St Edmunds
    Hello Richard D.,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that Sam went above and beyond to assist you. Providing exceptional service is our top priority, and it’s always rewarding to know when we’ve succeeded. Your feedback is greatly appreciated and will be shared with the team. If there’s anything else we can do for you, please don’t hesitate to reach out.

    Best regards,
    The Motability Scheme Team at Drive Vauxhall Bury St Edmunds
  • Rating 5.0
    Lovely car
    Great helpful polite staff .

    Thanks so much
    Response from Drive Vauxhall Bury St Edmunds
    Dear Louise

    Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that you are enjoying your lovely car and that our staff were able to provide you with helpful and polite service. Your kind words and perfect rating mean a lot to us and motivate our team to continue delivering the best experience possible.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,
    The Motability Scheme Team at Drive Vauxhall Bury St Edmunds
  • Rating 5.0
    Tracey was soo nice and so helpful. Tracey sat with us for some time looking at different cars just to help us choose the right car for us. Thank you to Tracey Young for making our first time getting a mobility car stress free and enjoyable.
    Response from Drive Vauxhall Bury St Edmunds
    Hello Nico S.,

    Thank you so much for taking the time to share your wonderful feedback! We are thrilled to hear that Tracey was able to assist you in finding the perfect car and that your experience with us was both stress-free and enjoyable. We strive to provide exceptional service to all our customers, and it’s fantastic to know that Tracey made such a positive impact on your first time getting a mobility car. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Drive Vauxhall Bury St Edmunds Team
  • Rating 5.0
    Caroline and all the staff are lovely and very supportive and very professional service
    Response from Drive Vauxhall Bury St Edmunds
    Hello Louise,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a positive experience with Caroline and the rest of our team. Providing supportive and professional service is something we strive for every day, and it’s rewarding to know that we met your expectations. If there’s anything else we can assist you with, please don’t hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Drive Vauxhall Bury St Edmunds Team
  • Rating 5.0
    Very good service and baked us through everything.
    Response from Drive Vauxhall Bury St Edmunds
    Hello Jennifer B.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a very good experience with our service and that we were able to assist you through everything smoothly. Your feedback is incredibly valuable to us, and it’s great to know that we met your expectations.

    If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Drive Vauxhall Bury St Edmunds.

    Best regards,

    Sarah Ferrari
    Drive Vauxhall Bury St Edmunds Team
  • Rating 5.0
    Caroline was so helpful and kind from the start to the finish!
    Response from Drive Vauxhall Bury St Edmunds
    Hello Matthew J.,

    Thank you so much for taking the time to share your experience with us! We are thrilled to hear that Caroline was able to assist you with such kindness and helpfulness throughout your visit. Your feedback is incredibly valuable to us, and we are delighted to know that you had a positive experience at Drive Vauxhall Bury St Edmunds. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Motability Scheme Team at Drive Vauxhall Bury St Edmunds
  • Rating 5.0
    The process was fantastic,easy to do and the sales person Tracey was amazing and friendly. She was extremely helpful and very informative. Would highly recommend Tracey.
    Response from Drive Vauxhall Bury St Edmunds
    Hello Stacey-anne A.,

    Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that you had a fantastic experience and found the process easy. It's great to know that Tracey was able to provide you with the friendly and informative service we strive for. Your recommendation means a lot to us, and we will be sure to pass along your kind words to Tracey. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Motability Scheme Team at Drive Vauxhall Bury St Edmunds
  • Rating 5.0
    Really good
    Response from Drive Vauxhall Bury St Edmunds
    Hello Amira J.,

    Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that you had a really good experience with us at Drive Vauxhall Bury St Edmunds. Your feedback is incredibly valuable and motivates our team to continue providing excellent service. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to seeing you again!

    Best regards,
    The Drive Vauxhall Bury St Edmunds Team
  • Rating 5.0
    Would recommend them. Very helpful.
    Response from Drive Vauxhall Bury St Edmunds
    Dear Beryl T.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our team at Drive Vauxhall Bury St Edmunds to be very helpful. Your recommendation means a lot to us, and we are delighted to know that we could provide you with a positive experience. If you ever need any further assistance or have any questions, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,

    The Drive Vauxhall Bury St Edmunds Team
  • Rating 5.0
    He explained everything very welcoming.
    Made it easy.
    Two understand
    Response from Drive Vauxhall Bury St Edmunds
    Thank you for choosing us for your Motability car! We look forward to seeing you again soon.
  • Rating 5.0
    Very helpful especially Tom
    Response from Drive Vauxhall Bury St Edmunds
    Thank you so much for your kind words! We are so happy to hear that Tom was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
  • Rating 5.0
    Very professional kept me informed at all times with the progress with the service and mot
    Response from Drive Vauxhall Bury St Edmunds
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Kept to time and very helpful and pleasant
    Response from Drive Vauxhall Bury St Edmunds
    Thank you for choosing us for your Motability car! We look forward to seeing you again soon.
  • Rating 5.0
    Excellent experience
    Response from Drive Vauxhall Bury St Edmunds
    Thank you for choosing us for your Motability car! We look forward to seeing you again soon.
  • Rating 5.0
    Caroline made this a very easy experience. Extremely professional and helpful throughout.
    Response from Drive Vauxhall Bury St Edmunds
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Kind and courteous staff, the even washed the car after the service. All within a couple of hours
    Response from Drive Vauxhall Bury St Edmunds
    Hello Barry,

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you had a positive experience with our team at Drive Vauxhall Bury St Edmunds. It's great to know that our staff's kindness and courtesy made an impression, and we're glad you appreciated the car wash after your service. We strive to provide efficient and top-notch service, so it's fantastic to hear that we met your expectations. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    The Drive Vauxhall Bury St Edmunds Team

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