Motability Scheme at Rawlinson Renault Bury St Edmunds

4.8
Rating 4.8
(30 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 11:00 - 16:00
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Contact information

Address
Easlea Road
Bury St. Edmunds IP32 7DF
GB
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Phone Number
Call Rawlinson Renault Bury St Edmunds on 01284 727850
01284 727850
01284 727850
Website

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Email

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Reviews

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Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 11:00 - 16:00
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Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday08:30 - 17:00
Sunday11:00 - 16:00

Motability Scheme specialists:

  • Jordan Francis
  • Marcus Rawlinson
  • James Norton
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:30 - 13:00
SundayClosed

Motability service specialists:

  • Sean Milner
  • Tia Coulson
We recommend calling and booking an appointment before visiting.
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Accessibility features at Rawlinson Renault Bury St Edmunds

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Rawlinson Renault Bury St Edmunds

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

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Rawlinson Renault Bury St Edmunds can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Rawlinson Renault Bury St Edmunds on 01284727850 to make an appointment with our Motability specialist.

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Reviews at Rawlinson Renault Bury St Edmunds

  • Rating 4.0
    Very good. Despite being very busy.
  • Rating 5.0
    Excellent service from start to finish! Tom was very helpful, informative and kind! Nothing was too much trouble.
  • Rating 5.0
    Great service very happy
    Tom and becky were amazing.
  • Rating 5.0
    Quick and efficient service team, also got a clean car return to me after a superb valet.
  • Rating 5.0
    Great experience from
    Start to finish . Very helpful
  • Rating 5.0
    The agent (Tom Garland) was very helpful and friendly, I would recommend him to everyone. His professionalism knowledge and kindness are second to none. All in all a very pleasant experience...
  • Rating 5.0
    Went very smoothly. Car collected on time and delivered back by a polite and pleasant young man. No complaints at all.
  • Rating 5.0
    Was very helpful explained everything the best he can to help me understand
  • Rating 5.0
    Very courteous and professional and car came back cleaned for me!!
  • Rating 5.0
    A wonderful service from becky thank you *****
  • Rating 3.0
    Not the best experience I've had with this dealership. There is a vast gap between service levels from sales to service.
  • Rating 5.0
    Good customer service.friendly staff. Free WiFi,drinks,so could work at a spare desk, while waiting.
  • Rating 3.0
    Service was great, didn’t do a great job of cleaning it and left huge muddy footprints on door sills.
  • Rating 5.0
    Jenna was lovely, highly recommend I had no issues and my children came with me & they were nothing but polite to us, definitely a completely different experience from pass dealers x
  • Rating 5.0
    From walking in the door to ordering my car and then collecting I was treated extremely well. The staff are helpful knowledgeable and considerate to the needs of families and disability. The fact that all staff are trained in mobility is outstanding.
    Although I’m a mobility customer I was treated exactly the same as someone who had gone in with a bag of cash which can be rare for dealerships. I was supported in my choice of car but not harassed to buy it which gave me the ability to make an informed decision but also made me want to deal with this dealership more as constant harassment is something that greatly puts me off and doesn’t show attentive customer service.
    The test drive was easy to book and fast appointment was given. I was given the time I needed to decide and assess the car and felt I could ask any question and take as long as I needed to process and understand.
    Everyone was polite chatty and we ended up having a giggle. Mr Love was very sincere in making sure the car fitted mine and my sons needs and I felt extremely comfortable with his care and consideration.
    The atmosphere of the whole place is inviting and it is the first dealership I’ve been too where this has been the case.
    I highly recommend that mobility customers see the range of cars at the dealership as I’m sure you will find something that both suits your needs with the attention you need to feel supported.
  • Rating 5.0
    Cannot fault the experience, Tom was incredible throughout the process.
  • Rating 5.0
    Fantastic customer service, even where there was delays out of their control jenna went above and beyond to find a solution.
  • Rating 5.0
    James at Rawlinson Renault was extremely helpful when we were deciding which car to choose. He was informative and knowledgeable on the Renault Zoe which we were interested in. James didn’t leave any stone unturned, he explained in detail everything that we may have needed to know - even showing us how to work the electric charger point (this is our first electric car so completely new to us) by taking us to a charging point whilst on our test drive and explaining step by step the routine and which apps would prove useful. We did not feel pressured at all within the sale which was nice. James made us feel comfortable and made us aware that if we needed any further information, he would be available to help. Thank you James and the team at Rawlinson Renault!
  • Rating 5.0
    Polite efficient. Nice tea and coffee machine.
  • Rating 5.0
    Salesman James was very professional articulate, and knowledgeable about the car. Coffee was a bonus.

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