Motability Scheme at John Banks Suzuki Bury St. Edmunds
08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 09:00 - 16:00 10:00 - 16:00
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Contact information
Address
Kempson Way
Moreton Hall
Bury St. Edmunds IP32 7AR
GB
Phone Number
Call John Banks Suzuki Bury St. Edmunds on 01284 656110
01284 656110
Website
Email
Reviews
Find or leave a review on Google
Showroom details 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 09:00 - 16:00 10:00 - 16:00Toggle Hours
Showroom details
08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 09:00 - 16:00 10:00 - 16:00
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:30 - 17:30 |
| Tuesday | 08:30 - 17:30 |
| Wednesday | 08:30 - 17:30 |
| Thursday | 08:30 - 17:30 |
| Friday | 08:30 - 17:30 |
| Saturday | 09:00 - 16:00 |
| Sunday | 10:00 - 16:00 |
Motability Scheme specialists:
- David Boor
- Stevan Wilson
- Rob Beaton
We recommend calling and booking an appointment before visiting.
Service centre details 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 09:00 - 12:30Closed Today Toggle Hours
Service centre details
08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 09:00 - 12:30Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:30 - 17:30 |
| Tuesday | 08:30 - 17:30 |
| Wednesday | 08:30 - 17:30 |
| Thursday | 08:30 - 17:30 |
| Friday | 08:30 - 17:30 |
| Saturday | 09:00 - 12:30 |
| Sunday | Closed |
Motability service specialists:
- Adrian Carter
- Sarah Boreham
- David Crawte
We recommend calling and booking an appointment before visiting.
Click pin to expand map
Accessibility features at John Banks Suzuki Bury St. Edmunds
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entranceThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK
- Designated quiet opening times
This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK - Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Welcome to John Banks Suzuki Bury St. Edmunds
Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.
John Banks Suzuki Bury St. Edmunds can help you by:
- Confirming your eligibility for the Motability Scheme
- Supporting you in choosing the right car
- Arranging a test drive
- Ordering and supplying your new Motability Scheme car
- Servicing and maintaining your car
Contact John Banks Suzuki Bury St. Edmunds on 01284656110 to make an appointment with our Motability specialist.
Reviews at John Banks Suzuki Bury St. Edmunds
- Rating 5.0Nov 19, 2024The best and friendliest team I’ve ever dealt with top rated serviceResponse from John Banks Suzuki Bury St. EdmundsFeb 21, 2025Apologies for the delay in responding, David, and thank you for your fantastic review! We're absolutely delighted to hear that you found our team at John Banks Suzuki Bury St Edmunds to be the best and friendliest you've ever dealt with. Providing top-rated service is our goal, and your kind words mean a lot to us. If you ever need anything in the future, we’re always here to help!
- Rating 5.0Nov 7, 2024Manager very helpful everything went smoothly Very happy with everythingResponse from John Banks Suzuki Bury St. EdmundsFeb 21, 2025Apologies for the delay in responding, Michael, and thank you for your kind review! We're so pleased to hear that our manager was helpful and that everything went smoothly for you at John Banks Suzuki Bury St Edmunds. Your satisfaction means a lot to us! If you ever need any further assistance, we’re always happy to help.
- Rating 5.0Nov 4, 2024Excellent service from Gary at John banks bury st edmounds.Response from John Banks Suzuki Bury St. EdmundsFeb 21, 2025Thank you for taking the time to share your experience with one of our Motability experts at John Banks Group last year! We’re so pleased to hear that you had a positive experience, and we hope your car has been living up to everything you need from it. We look forward to welcoming you back to the dealership when your servicing is due. If there’s anything else we can assist you with in the meantime, please don’t hesitate to get in touch!
- Rating 5.0Oct 30, 2024Very friendly and patient and went through everythingResponse from John Banks Suzuki Bury St. EdmundsFeb 21, 2025Thank you for taking the time to share your experience with one of our Motability experts at John Banks Group last year! We’re so pleased to hear that you had a positive experience, and we hope your car has been living up to everything you need from it. We look forward to welcoming you back to the dealership when your servicing is due. If there’s anything else we can assist you with in the meantime, please don’t hesitate to get in touch!
- Rating 5.0Oct 1, 2024Very helpful wonderful service from start to finish excellent care of customer and vehicleResponse from John Banks Suzuki Bury St. EdmundsFeb 21, 2025Thank you for taking the time to share your experience with one of our Motability experts at John Banks Group last year! We’re so pleased to hear that you had a positive experience, and we hope your car has been living up to everything you need from it. We look forward to welcoming you back to the dealership when your servicing is due. If there’s anything else we can assist you with in the meantime, please don’t hesitate to get in touch!
- Rating 5.0Sep 10, 2024Couldn't have been more helpful and efficientResponse from John Banks Suzuki Bury St. EdmundsFeb 21, 2025Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
- Rating 5.0Sep 9, 2024Excellent service friendly staff decent coffeeResponse from John Banks Suzuki Bury St. EdmundsFeb 21, 2025Apologies for the delay in responding, Kevin, and thank you for your great review! We're delighted to hear that you received excellent service and found our team at John Banks Suzuki Bury St Edmunds friendly—plus, we’re glad you enjoyed the coffee! We look forward to seeing you again for your servicing, and if you ever need any further assistance, we’re always happy to help and will keep the coffee ready!
- Rating 5.0Sep 3, 2024Professional and Polite and explained all detailsResponse from John Banks Suzuki Bury St. EdmundsFeb 21, 2025Apologies for the delay in responding, Philip, and thank you for your kind review! We're delighted to hear that you found our team at John Banks Suzuki Bury St Edmunds professional, polite, and thorough in explaining all the details. Your feedback means a lot to us! We look forward to seeing you again for your servicing, and if you ever need any further assistance, we’re always happy to help.
- Rating 5.0Aug 9, 2024Amazing service . Rob the motabilitu specialist couldn't of been more helpful . Would recommend to anybodyResponse from John Banks Suzuki Bury St. EdmundsFeb 21, 2025Thank you for taking the time to share your experience with one of our Motability experts at John Banks Group last year! We’re so pleased to hear that you had a positive experience, and we hope your car has been living up to everything you need from it. We look forward to welcoming you back to the dealership when your servicing is due. If there’s anything else we can assist you with in the meantime, please don’t hesitate to get in touch!
- Rating 5.0Jul 31, 2024Very knowledgeable about the vehicle and made me feel relaxed and no pressureResponse from John Banks Suzuki Bury St. EdmundsFeb 21, 2025Thank you for taking the time to share your experience with one of our Motability experts at John Banks Group last year! We’re so pleased to hear that you had a positive experience, and we hope your car has been living up to everything you need from it. We look forward to welcoming you back to the dealership when your servicing is due. If there’s anything else we can assist you with in the meantime, please don’t hesitate to get in touch!
- Rating 3.0Jun 3, 2024Very good service from all staff unable to sort fault out from brakes making a noiseResponse from John Banks Suzuki Bury St. EdmundsFeb 21, 2025Thank you for taking the time to share your experience with one of our Motability experts at John Banks Group last year! We’re so pleased to hear that you had a positive experience, and we hope your car has been living up to everything you need from it. We look forward to welcoming you back to the dealership when your servicing is due. If there’s anything else we can assist you with in the meantime, please don’t hesitate to get in touch!
- Rating 5.0Apr 8, 2024They are very friendly and very professional, and they will help to the best of their abilityResponse from John Banks Suzuki Bury St. EdmundsFeb 21, 2025Thank you for taking the time to share your experience with one of our Motability experts at John Banks Group last year! We’re so pleased to hear that you had a positive experience, and we hope your car has been living up to everything you need from it. We look forward to welcoming you back to the dealership when your servicing is due. If there’s anything else we can assist you with in the meantime, please don’t hesitate to get in touch!
- Rating 5.0Jan 26, 2024Very friendly but efficient, I felt more confident about dealing with the new features.
- Rating 5.0Nov 20, 2023Can not fault you I really liked the video about the service thank you so much
- Rating 5.0Nov 3, 2023I would highly recommend this dealership. As they are very friendly and helpful.
- Rating 5.0Aug 20, 2023Showed patience set up everything for me great service
- Rating 5.0Jul 31, 2023Fantastic service a lovely staff
- Rating 4.0Jun 30, 2023Although brilliant need to sort out curtesy cars in auto a bit more, it’s not great fun sitting for 2 half hours or more when you can’t walk far.
- Rating 5.0Jun 24, 2023Friendly and helpful staff, even those not in the sales department.
Showroom clean, tidy and served a delicious hot drink (hot chocolate by choice) on each visit.
Would recommend to anyone. - Rating 5.0Apr 26, 2023Great the attention we received was really excellent.