Motability Scheme at Stratstone BMW Bury St Edmunds

4.9
Rating 4.9
(20 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 10:00 - 16:00
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Contact information

Address
Thetford Road
Fornham St Martin
Bury St. Edmunds IP31 1SX
GB
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Phone Number
Call Stratstone BMW Bury St Edmunds on 01284 702224
01284 702224
01284 702224
Website

Visit dealer website

Email

Email us

Reviews

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Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 10:00 - 16:00
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Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday09:00 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Matthew Clear
  • Max Taylor
  • Anthony Kesterton
  • Grace Rose
  • Dan Tomlin
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 16:00
Tuesday08:00 - 16:00
Wednesday08:00 - 16:00
Thursday08:00 - 16:00
Friday08:00 - 16:00
Saturday08:30 - 12:30
SundayClosed

Motability service specialists:

  • Kate Woodward
  • Rosa Heighes
We recommend calling and booking an appointment before visiting.
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Accessibility features at Stratstone BMW Bury St Edmunds

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Stratstone BMW Bury St Edmunds

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

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Stratstone BMW Bury St Edmunds can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Stratstone BMW Bury St Edmunds on 01284702224 to make an appointment with our Motability specialist.

Visit dealer website

Reviews at Stratstone BMW Bury St Edmunds

  • Rating 5.0
    First class company
    Response from Stratstone BMW Bury St Edmunds
    Hi Peter,

    Thank you so much for leaving us this great review.

    Have a lovely day!

    Customer Services
  • Rating 5.0
    Was good nothing to report.
    Response from Stratstone BMW Bury St Edmunds
    Hello Diamantino,

    Thank you very much for taking the time to leave us this review!

    Our aim is to deliver a positive customer service.

    Have a great week!
    Customer Services
  • Rating 5.0
    Lovely staff great service very pleased
    Response from Stratstone BMW Bury St Edmunds
    Hi Alan,

    Thanks for the great rating!

    We are always happy to help.
    Customer Services
  • Rating 5.0
    Excellant
    Response from Stratstone BMW Bury St Edmunds
    Hi Simon,

    A big thank you for leaving us a 5* review!

    Have a lovely day!
    Customer Services
  • Rating 5.0
    Really helpful and knowledgeable. Would recommend.
    Response from Stratstone BMW Bury St Edmunds
    Hi Calvin, thanks for the review. Kind regards, Jardine Bury St Edmunds BMW.
  • Rating 5.0
    Very professional
    Response from Stratstone BMW Bury St Edmunds
    Hi Peter, thank you for the feedback. Kind regards, Jardine Bury St Edmunds BMW.
  • Rating 5.0
    Jardine BMW get it right, never had cause for concern
    Response from Stratstone BMW Bury St Edmunds
    Hi Francis, thanks for the review. We pride ourselves on our customer service and are glad to see we delivered. Kind regards, Jardine Bury St Edmunds BMW.
  • Rating 5.0
    Excellent all round service.A good experience from start to finish.Polite,answered all my questions with ease.Knew everything about the car without having to look it up.friendly made to feel welcome.
    Response from Stratstone BMW Bury St Edmunds
    Hi Julian, thanks for the feedback. Kind regards, Jardine Bury St Edmunds BMW.
  • Rating 5.0
    Lovely to have car collected, serviced and returned without me having to be inconvenienced.
    Response from Stratstone BMW Bury St Edmunds
    Hi Rebekah. It is great to hear that you had a positive experience at Jardine Bury St Edmunds BMW. Thank you for sharing.
  • Rating 5.0
    From the moment we arrived their service was great, they dropped us off in bury, collected us on time & the lady at the front desk,(didn’t get her name) made me a cup of tea & was most welcoming, brilliant
    Response from Stratstone BMW Bury St Edmunds
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Good job, they came and picked my car up , no trouble at all, delivered back with a wash and hover
    Response from Stratstone BMW Bury St Edmunds
    Hi John, thank you for your feedback about your recent visit to our dealership. We hope to see you again soon. Kind regards, Jardine Bury St Edmunds BMW.
  • Rating 5.0
    Collected car on time and returned in good time well done
    Response from Stratstone BMW Bury St Edmunds
    Hi Richard. Thank you for the feedback. We try to provide our customers with the best service and experience and hope you'll visit us again. Kind regards, Jardine Bury St Edmunds BMW.
  • Rating 5.0
    Exceptional service from Callum on the service desk. And, the service staff who are very prompt with their videos.
    Response from Stratstone BMW Bury St Edmunds
    Hi Harrison, Thank you for the review. We hope to see you again. Kind regards, Jardine Bury St Edmunds BMW.
  • Rating 5.0
    Strong Communication (Tammy), and updates via Mini App were easy and convenient, car was collected and returned by a Polite Driver. Painless service.
    Response from Stratstone BMW Bury St Edmunds
    Hi Mark. Thank you for the feedback. We try to provide our customers with the best service and experience and hope you'll visit us again. Kind regards, Jardine Bury St Edmunds BMW.
  • Rating 3.0
    The tall dark haired man on reception was polite & quick however the same can not be said for the service, we was told to drop the car off before 10 & that it would take a maximum of an hour & half, at 10.55 the car was still parked in the same space as I had put it, by 11.50 we said forget the wash & hoover, we had to get back for other things, disappointing service, considering it was such a small job.
    Response from Stratstone BMW Bury St Edmunds
    Hi Connor, we are sorry to hear your experience was below satisfactory. We will improve upon this next time.
  • Rating 5.0
    Amazing customer service
    Response from Stratstone BMW Bury St Edmunds
    Thank you for your excellent feedback. Providing amazing customer care is paramount to us. We do hope to see you again soon.
  • Rating 5.0
    Good all round service all very helpful.
    Response from Stratstone BMW Bury St Edmunds
    Thank you for your feedback. We aim to provide our customers with the very best level of service, and exceptional experiences. We hope to see you again.
  • Rating 5.0
    Very good,thank you for facilitating and adapting all the services to my needs
    Many thanks!
    Nuno Santos
    Response from Stratstone BMW Bury St Edmunds
    Thank you for taking the time to leave us a positive review. The entire team is delighted that your experience with us was great. Looking forward to your next visit.
  • Rating 5.0
    Always friendly and helpful, l've not experienced better in 43 years of driving.
    Response from Stratstone BMW Bury St Edmunds
    Thank you for your feedback. We aim to provide our customers with the very best level of service, and exceptional experiences. We hope to see you again.
  • Rating 5.0
    It was exceptional. It was absolutely a 5 star service from start to finish.
    Response from Stratstone BMW Bury St Edmunds
    Hi, Thank you for your review. Best, Jardine Bury St. Edmunds BMW

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