Motability Scheme at Marshall FordStore Cambridge

4.9
Rating 4.9
(66 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:30 - 16:30

Contact information

Address
699 Newmarket Road
Cambridge CB5 8SQ
GB
Phone Number
Call Marshall Ford Cambridge on 01223 377100
Email
Reviews
Visit dealer website

Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:30 - 16:30
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday08:30 - 17:00
Sunday10:30 - 16:30

Motability Scheme specialists:

  • Melanie Green
  • Taylor Parratt
  • Thomas Hill
  • Josh Leighton
  • Marcel Wegrzyn
  • Katie Yearsley
  • James Moulsher
  • Jenna Wright
  • James Goodwin
  • Jyoti Arbuckle
  • Wade Taylor
  • Nick Davies
  • Riyad Ahmed
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:30 - 13:00
SundayClosed

Motability service specialists:

  • Jake Robson
  • William Archer
We recommend calling and booking an appointment before visiting.
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Accessibility features at Marshall Ford Cambridge

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Marshall Ford Cambridge

At Marshall we take every individual's needs into consideration, so you can rely on our honest and expert advice when finding the perfect vehicle to suit your driving style.

At Marshall, we pride ourselves on delivering bespoke customer service and expert advice. With an extensive range of Motability offers and fully trained, Motability Scheme Specialists, you can rely on us to deliver a driving experience that will see to your every need. Informed, friendly and experienced, Marshall are here to ensure that when it comes to independent driving, nothing can hold you back!

On-site disabled parking and wheelchair access are available, so why not pay us a visit?

To arrange a test drive in one of our versatile models, contact Marshall today by enquiring online or giving us a call.

Reviews at Marshall Ford Cambridge

  • Rating 5.0
    Great from start to finish. Good knowledge friendly & supportive.
    Response from Marshall Ford Cambridge
    Good afternoon Steven and thank you for taking the time to leave your great feedback and 5 star review for the team at Marshall FordStore Cambridge, we really appreciate it. Kind regards, Jason, Marshall Motor Group.
  • Rating 5.0
    Very pleasant and knowledgeable sales person. Made me feel very comfortable throughout the process
    Response from Marshall Ford Cambridge
    Good morning Theresa and thank you for taking the time to leave your fantastic feedback and 5 star rating for the team at Marshall Ford Store Cambridge, we really appreciate it. Kind regards, Jason, Marshall Motor Group.
  • Rating 5.0
    Tom had great knowledge of the car and also the mobility process and made it all super easy for
    Us! Great car thank you
    Response from Marshall Ford Cambridge
    Hi Sonnie, and thank you for taking the time to leave your kind comments and 5 star review for Tom and the team at Marshall FordStore Cambridge, we really appreciate it. Kind regards, Jason, Marshall Motor Group.
  • Rating 5.0
    Great service, loving the video!
    Response from Marshall Ford Cambridge
    Hi Eleana and thank you for taking the time to leave your 5 star review for the team at Marshall Ford Cambridge, we really appreciate it. We look forward to welcoming you back to the dealership again soon. Kind regards, Jason, Marshall Motor Group.
  • Rating 5.0
    Really good helpful customer service fro Melanie a@ Marshall’s Cambridge. Thank you !
    Response from Marshall Ford Cambridge
    Good morning Jay and thank you for taking the time to leave your 4 star review for the team at Marshall Ford Store Cambridge, we really appreciate it and look forward to welcoming you back to the dealership again soon. Kind regards, Jason, Marshall Motor Group.
  • Rating 5.0
    Tom the sales guy was very helpful he answered all the questions we had showed us around the car and took us on a test drive, he sorted all the paperwork out with out any issues very good.
    Response from Marshall Ford Cambridge
    Good morning Penelope and thank you for taking the time to leave your 5 star review for the team at Marshall FordStore Cambridge, we really appreciate it. We look forward to welcoming you back to the dealership again soon. Kind regards, Jason, Marshall Motor Group.
  • Rating 5.0
    Friendly and professional customer service. Jenna was always very helpful and a great asset to your team.
    Response from Marshall Ford Cambridge
    Good evening and thank you for taking the time to leave your 5 star review for the team at Marshall Ford Store Cambridge, we really appreciate it. We look forward to welcoming you back to the dealership again soon. Kind regards, Jason, Marshall Motor Group.
  • Rating 5.0
    Great customer service and support through the mobility system as it was my first time
    Response from Marshall Ford Cambridge
    Good morning Karen and thank you for taking the time to leave your wonderful feedback and 5 star review for the team at Marshall FordStore Cambridge, we really appreciate it. We look forward to welcoming you back to the dealership again soon. Kind regards, Jason, Marshall Motor Group.
  • Rating 5.0
    Great service
    Response from Marshall Ford Cambridge
    Thank you Tracy. We appreciate you taking the time to leave a review. We will be delighted to pass on your rating to the team. Best wishes, Laura, Marshall Motor Group.
  • Rating 5.0
    Was quick and helpful
    Response from Marshall Ford Cambridge
    Thank you Norton. We really appreciate you taking the time to leave a review and will be delighted to pass your lovely feedback onto the team. Best wishes, Laura, Marshall Motor Group.
  • Rating 5.0
    Excellent service
    Response from Marshall Ford Cambridge
    Thank you Stephen for your 5 Star rating of Marshall Ford Cambridge. We really appreciate this and I will pass your rating to our management team. Best regards, Jason. Marshall Motor Group.
  • Rating 5.0
    Jyoti was amazing from the first visit right through to picking up the car and also checking in that we were happy after! Great service and highly recommended
    Response from Marshall Ford Cambridge
    Thank you Stephen for your 5 Star rating of Marshall Ford Cambridge. We really appreciate this and I will pass your rating to our management team. Best regards, Jason. Marshall Motor Group.
  • Rating 5.0
    Very polite welcoming and very professional great service
    Response from Marshall Ford Cambridge
    Hi Julie. Thank you for taking the time to leave your comments and 5 star review for Marshall Ford Cambridge, we really appreciate it. Kind regards, Jason, Marshall Motor Group.
  • Rating 5.0
    We spoke to Jenna when we came in to see about a car on motorbility. Her expertise was second to none . All of the questions we had were answered .
    Our experience was an excellent one , this young lady went the extra mile and that’s the biggest reason we chose a ford rather than the Nissan that we originally wanted .
    We have not been disappointed.
    Response from Marshall Ford Cambridge
    Good evening Anna, thank you for taking the time to leave a review. We really appreciate you 5 star rating and wonderful comments for Marshall Ford Store Cambridge. We look forward to welcoming you back in the future. Kind regards, Jason, Marshall Motor Group.
  • Rating 5.0
    Great customer care. They made it feel really special and nothing was too much trouble
    Response from Marshall Ford Cambridge
    Good morning Debra. Thank you for taking the time to leave your comments and 5 star review for Marshall FordStore Cambridge, we really appreciate it. All the team look forward to welcoming you back again soon! Kind regards, Jason, Marshall Motor Group.
  • Rating 4.0
    The service I get here is very good & I feel well looked after. But today when I put my car in for an oil change it needed an oil filter change. But they did this whilst I waited with my daughter. But I was told by the service man that both my front tyres were illegal & they needed changing. I was worried but confused as I knew they were ok. So I went to Kwik fit straight away & they told me they were absolutely fine??!!! I was relieved & I was told they were fine as the man measured them & said I didn’t need to worry. I have tried to call Ford to tell them this but unfortunately I can’t get through on the many times I have tried when calling to speak to them. I can’t even leave a message?! I haven’t had time to go in as I’m away on holiday. That’s why I’ve given them a four star rating this time. But normally I would give a 5. Maybe the person doing my actual health check on my car needs to be told that they were wrong. But I’m happy with the service as always.
    Response from Marshall Ford Cambridge
    Good morning Poppy. Thank you for taking the time to leave your comments and 4 star review of Marshall FordStore Cambridge we really appreciate it. We look forward to welcoming you back to the business again soon. Kind regards, Jason, Marshall Motor Group.
  • Rating 5.0
    Jimmy gave exemplary service from beginning to end. Made my dad and myself feel very comfortable and made us feel at ease with ordering the new vehicle. Thanks for all your help. Would highly recommend
    Response from Marshall Ford Cambridge
    Good afternoon Philip Thank you for your wonderful comments and 5 star review of Marshall Ford Store Cambridge we really appreciate it. We look forward to welcoming you back to the business again soon. Kind regards, Jason, Marshall Motor Group.
  • Rating 5.0
    Really friendly and supportive , went the extra mile which really was a great help, highly recommend to others well done and thanks T Bunten
    Response from Marshall Ford Cambridge
    Good afternoon Jordan and thank you for taking the time to leave such great comments and for your 5 star review of Marshall FordStore Cambridge, we really appreciate it. The team look forward to welcoming you back to the business again soon. Kind regards, Jason, Marshall Motor Group.
  • Rating 5.0
    Excellent advice and straightforward explanation
    Response from Marshall Ford Cambridge
    Good afternoon Karen and thank you for taking the time to leave such great comments and for your 5 star review of Marshall FordStore Cambridge, we really appreciate it. The team look forward to welcoming you back to the business again soon. Kind regards, Jason, Marshall Motor Group.
  • Rating 5.0
    Great service excellent team
    Response from Marshall Ford Cambridge
    Thank you Paul for the 5 star review of the Motability Scheme at Marshall FordStore Cambridge. We're glad to hear you were pleased with the service. We shall pass on your kind words to the team. Kind regards, Ciaran, Marshall Motor Group.

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