Motability Scheme at Lookers Ford Chelmsford

4.9
Rating 4.9
(128 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 11:00 - 15:00
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Contact information

Address
2 Argyll Road
Chelmer Village
Chelmsford CM2 6PY
GB
Get directions
Phone Number
Call Lookers Ford Chelmsford on 01245 247247
01245 247247
01245 247247
Website

Visit dealer website

Email

Email us

Reviews

Find or leave a review on Google

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Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 11:00 - 15:00
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Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday09:00 - 17:00
Sunday11:00 - 15:00

Motability Scheme specialists:

  • Paul Castle
  • Andrew Gilby
  • James Holder
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 13:00
SundayClosed

Motability service specialists:

  • Chris Warren
  • Richard Marsh
We recommend calling and booking an appointment before visiting.
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Accessibility features at Lookers Ford Chelmsford

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Lookers Ford Chelmsford

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Visit dealer website

Lookers Ford Chelmsford can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Lookers Ford Chelmsford on 01245247247 to make an appointment with our Motability specialist.

Visit dealer website

Reviews at Lookers Ford Chelmsford

  • Rating 5.0
    Very helpful man he explained all the different controls to me . Didn’t rush me offered me a drink when he did the paperwork. He was a lovely man .
    Response from Lookers Ford Chelmsford
    Dear Janice L.,

    Thank you so much for taking the time to share your wonderful feedback with us. We're thrilled to hear that you had such a positive experience at Lookers Ford Chelmsford. Our team strives to provide exceptional service, and it's great to know that you felt well taken care of. We will be sure to pass along your kind words to the team member who assisted you. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Motability Scheme Team at Lookers Ford Chelmsford
  • Rating 4.0
    Ok
    Response from Lookers Ford Chelmsford
    Hello Stefan G.,

    Thank you for taking the time to leave us a review. We appreciate your feedback and are glad to see you had a positive experience with us at Lookers Ford Chelmsford. If there is anything specific you think we could improve on to make your experience even better, please feel free to let us know. We are always looking for ways to enhance our service and ensure our customers are completely satisfied.

    Thank you again for your support, and we hope to see you again soon!

    Best regards,
    The Lookers Ford Chelmsford Team
  • Rating 5.0
    Excellent assistance from start to finish.
    Andy went above and beyond, he was so helpful.
    Explained everything in detail and was very informative about the mobility side and vehicle detailing. Thank you so much.
    Response from Lookers Ford Chelmsford
    Dear Jayne G.,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear about your excellent experience with Andy and the assistance he provided. It's great to know that he was able to go above and beyond in helping you and providing detailed information about the mobility side and vehicle detailing.

    Your kind words and perfect rating mean a lot to us, and we are delighted to have been able to assist you effectively. If you have any more questions or need further assistance in the future, please don't hesitate to reach out.

    Thank you once again for choosing the Motability Scheme at Lookers Ford Chelmsford. We look forward to serving you again.

    Kind regards
    Lookers Customer Service & Resolution Team
  • Rating 5.0
    Extremely knowledgable and helpful.
    Explained everything in detail,
    Response from Lookers Ford Chelmsford
    Dear Jayne G.,

    Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that you found our team extremely knowledgeable and helpful. It's great to know that everything was explained in detail to your satisfaction. Your feedback is incredibly valuable to us, and we're delighted to have earned a 5-star rating from you. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Lookers Ford Chelmsford.

    Best regards,
    The Motability Scheme Team at Lookers Ford Chelmsford
  • Rating 5.0
    Andrew was very helpful, no problems.
    Thank you
    Response from Lookers Ford Chelmsford
    Dear Gwen H.,

    Thank you so much for taking the time to leave us such a positive review. We are thrilled to hear that Andrew was able to assist you effectively and that your experience with us was problem-free. Your feedback is incredibly valuable to us, and we are delighted to know that we met your expectations.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Lookers Ford Chelmsford.

    Kind regards
    Lookers Customer Service & Resolution Team
  • Rating 5.0
    So friendly and patient with my hubby, cannot praise them enough.
    Response from Lookers Ford Chelmsford
    Hello Shaun K.,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you and your husband had a positive experience with us at Lookers Ford Chelmsford. Our team strives to provide friendly and patient service to all our customers, and it’s incredibly rewarding to know that we met your expectations. If there’s anything else we can assist you with in the future, please don’t hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Lookers Ford Chelmsford Team
  • Rating 5.0
    They were so friendly and took the time to explain every step of the way. So glad we choose Lookers
    Response from Lookers Ford Chelmsford
    Hello Shaun K.,

    Thank you so much for your wonderful review! We're thrilled to hear that you had such a positive experience with us at Lookers Ford Chelmsford. Our team always strives to provide friendly and thorough service, and it's great to know that we succeeded in making your visit a pleasant one. We're delighted that you chose us for your mobility needs and look forward to assisting you again in the future. If you have any further questions or need assistance, please don't hesitate to reach out.

    Best regards,
    The Lookers Ford Chelmsford Team
  • Rating 5.0
    Brilliant experience from start to finish and very easy to get a service booked.
    Response from Lookers Ford Chelmsford
    Dear Aimee R.,

    Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that you had a brilliant experience from start to finish and found it easy to book a service. Our team at Lookers Ford Chelmsford is dedicated to providing exceptional service, and your kind words are truly appreciated. If there is anything else we can do for you in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Lookers Ford Chelmsford Team
  • Rating 5.0
    I met a gentleman named Paul. He made me feel happy and comfortable. Was more than happy to answer any questions. Just had a good vibe about him
    Response from Lookers Ford Chelmsford
    Hello Matthew,

    Thank you so much for taking the time to share your wonderful feedback with us. We're thrilled to hear about your positive experience with Paul at Lookers Ford Chelmsford. It's fantastic to know that he made you feel happy and comfortable, and that he was able to answer all your questions. We strive to provide a welcoming and supportive environment for all our customers, and it's great to hear that Paul delivered just that. Your kind words and perfect rating mean a lot to us. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to seeing you again soon!

    Best regards,
    The Motability Scheme Team at Lookers Ford Chelmsford
  • Rating 5.0
    James was fabulous
    Knowledgeable, polite, helpful & friendly 🙂
    Response from Lookers Ford Chelmsford
    Dear Charlotte C.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a fabulous experience with James at Lookers Ford Chelmsford. Your feedback is incredibly valuable to us, and it’s great to know that James provided you with the excellent service we strive for.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Lookers Ford Chelmsford Team
  • Rating 5.0
    Great job no problem. Would recommend .
    Response from Lookers Ford Chelmsford
    Hello Michael,

    Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that you had a great experience with us at Lookers Ford Chelmsford. Your recommendation means a lot to our team, and we're delighted to know that we met your expectations. If you ever need any assistance in the future, please don't hesitate to reach out.

    Best regards,
    The Lookers Ford Chelmsford Team
  • Rating 5.0
    Very nice helpful man , went through all details with me . Explained everything clearly .
    Response from Lookers Ford Chelmsford
    Dear Janice L.,

    Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that you had a positive experience with our team at Lookers Ford Chelmsford. It's great to know that our staff was able to assist you effectively and provide clear explanations. Your feedback is incredibly valuable to us, and we are delighted to have met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,
    The Lookers Ford Chelmsford Team
  • Rating 5.0
    Very pleased with my new car
    Response from Lookers Ford Chelmsford
    Hello Susan,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you are very pleased with your new car. At Lookers Ford Chelmsford, we strive to provide the best service and ensure our customers have a great experience with the Motability Scheme. Your feedback is greatly appreciated and motivates us to continue delivering top-notch service. If you have any questions or need further assistance, please don't hesitate to reach out. Enjoy your new car!

    Best regards,
    The Lookers Ford Chelmsford Team
  • Rating 3.0
    Waiting to long told it would take 1h but took 3h
    Response from Lookers Ford Chelmsford
    Hello Mark,

    Thank you for taking the time to share your feedback with us. We sincerely apologize for the extended wait time you experienced during your recent visit. We understand how valuable your time is, and we are committed to improving our service to ensure a more efficient experience for all our customers.

    Your feedback is important to us, and we will be reviewing our processes to prevent similar delays in the future. If there is anything else we can do to assist you or if you have further comments, please feel free to reach out.

    Thank you for choosing the Motability Scheme at Lookers Ford Chelmsford. We hope to have the opportunity to serve you better in the future.

    Best regards,

    Caitlin
    Lookers Ford Chelmsford Team
  • Rating 5.0
    James was excellent helping me to get my car, he went way beyond to help me, James supported me through a very hard time.
    Response from Lookers Ford Chelmsford
    Dear John A.,

    Thank you so much for taking the time to share your wonderful feedback about your experience with us at Lookers Ford Chelmsford. We are thrilled to hear that James was able to provide you with exceptional service and support during a challenging time. Your kind words and perfect rating mean a lot to us, and we are delighted to know that James went above and beyond to assist you in getting your car.

    At Lookers Ford Chelmsford, we strive to ensure that every customer feels valued and supported, and it is rewarding to hear that we achieved this with you. If there is anything more we can do for you, please do not hesitate to reach out.

    Thank you once again for your feedback and for choosing the Motability Scheme with us.

    Kind regards
    Lookers Customer Service & Resolution Team
  • Rating 5.0
    James was really polite and courteous. Very knowledgeable an helpful. He made the whole experience very easy and enjoyable.
    Response from Lookers Ford Chelmsford
    Hello Shane C.,

    Thank you so much for taking the time to share your experience with us! We are thrilled to hear that James was able to make your visit both easy and enjoyable. Providing knowledgeable and courteous service is something we strive for, and it's wonderful to know that James delivered on that promise. Your feedback is greatly appreciated and will be shared with the team. We look forward to welcoming you back to Lookers Ford Chelmsford in the future.

    Best regards,
    The Motability Scheme Team at Lookers Ford Chelmsford
  • Rating 5.0
    Very polite and prompt service.
    Response from Lookers Ford Chelmsford
    Hello Alice L.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our service to be polite and prompt. At Lookers Ford Chelmsford, we strive to provide the best possible experience for our customers, and your feedback is greatly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Kind regards
    Lookers Customer Service & Resolution Team
  • Rating 5.0
    Very nice and welcoming and helpful couldn't falt them at all
    Response from Lookers Ford Chelmsford
    Hello Stephen,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you found our team at Lookers Ford Chelmsford to be welcoming and helpful. Your kind words and perfect rating mean a lot to us, and we are delighted to have been able to assist you with your mobility needs. If there's anything else we can do for you in the future, please don't hesitate to reach out. We look forward to seeing you again!

    Kind regards
    Lookers Customer Service & Resolution Team
  • Rating 5.0
    Excellent friendly service
    Response from Lookers Ford Chelmsford
    Hi John, We are delighted to hear that you had a positive experience that the staff were friendly and helpful.
    Kind regards
    Lookers Customer Service & Resolution Team

  • Rating 5.0
    Excellent
    Staff very helpful went above and beyond.
    Response from Lookers Ford Chelmsford
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.

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