Motability Scheme at Lookers Ford Chelmsford

4.9
Rating 4.9
(146 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 11:00 - 15:00
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Contact information

Address
2 Argyll Road
Chelmer Village
Chelmsford CM2 6PY
GB
Get directions
Phone Number
Call Lookers Ford Chelmsford on 01245 247247
01245 247247
01245 247247
Website

Visit dealer website

Email

Email us

Reviews

Find or leave a review on Google

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Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 11:00 - 15:00
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Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday09:00 - 17:00
Sunday11:00 - 15:00

Motability Scheme specialists:

  • Paul Castle
  • Andrew Gilby
  • James Holder
  • Malik Falade
  • Harry Alexander
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 13:00
SundayClosed

Motability service specialists:

  • Chris Warren
  • Richard Marsh
We recommend calling and booking an appointment before visiting.
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Accessibility features at Lookers Ford Chelmsford

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Lookers Ford Chelmsford

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Visit dealer website

Lookers Ford Chelmsford can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Lookers Ford Chelmsford on 01245247247 to make an appointment with our Motability specialist.

Visit dealer website

Reviews at Lookers Ford Chelmsford

  • Rating 5.0
    Perfect and easy experience with ordering my new car from Fords. Andrew, the salesperson was fantastic. Informed me of all the processes and made it very easy.
    Response from Lookers Ford Chelmsford
    Hello Phillip,

    Thank you so much for taking the time to share your experience with us! We are thrilled to hear that your car ordering process was perfect and easy. Andrew will be delighted to know that his efforts made a positive impact on your experience. We strive to provide exceptional service to all our customers, and your feedback is truly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Enjoy your new car!

    Best regards,
    The Lookers Ford Chelmsford Team
  • Rating 5.0
    Andrew was very helpful and explained everything clearly to me
    Response from Lookers Ford Chelmsford
    Hello Tamara,

    Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that Andrew was able to assist you effectively and provide clear explanations. Our team at Lookers Ford Chelmsford is dedicated to ensuring our customers have a positive experience, and it's great to know we achieved that with you. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Lookers Ford Chelmsford Team
  • Rating 5.0
    Very polite
    Very good at helping me understand
    All round good experience
    Response from Lookers Ford Chelmsford
    Hello Gavin,

    Thank you so much for taking the time to leave us such a positive review! We are thrilled to hear that you had a great experience with us at Lookers Ford Chelmsford. Our team always strives to be polite and helpful, ensuring that our customers fully understand the services and products we offer. Your feedback is incredibly valuable to us, and it’s wonderful to know that we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Lookers Ford Chelmsford Team
  • Rating 5.0
    I had already see the Sales Consultant
    Andrew Gilby a few months prior to discuss the changes to the facelift Ford Kuga.
    I saw him as I had seen him for my previous Motability Vehicle over 3 years ago.
    This visit was to confirm the details of the purchase and to finally place my order.
    Andrew is very attentive and professional and knows his product helping me through the number of options available.
    I would most certainly recommend him to prospective clients as his manner is ideal for Motability Customers.
    Thank you Andrew Gilby of Lookers Ford in Chelmsford Essex.
    Response from Lookers Ford Chelmsford
    Dear David G.,

    Thank you so much for taking the time to share your positive experience with us at Lookers Ford Chelmsford. We are thrilled to hear that Andrew Gilby provided you with attentive and professional service during your recent visit. It's wonderful to know that his knowledge and manner made your decision-making process easier and more enjoyable.

    We truly appreciate your recommendation and are delighted that Andrew was able to assist you effectively. Your feedback is invaluable to us as we strive to provide the best possible service to all our Motability customers.

    Thank you once again for your kind words and for choosing Lookers Ford Chelmsford. We look forward to serving you again in the future.

    Kind regards
    Lookers Customer Service & Resolution Team
  • Rating 5.0
    Amazing service
    Response from Lookers Ford Chelmsford
    Hello Owen C.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had an amazing experience with our service at Lookers Ford Chelmsford. Providing top-notch service is our priority, and it's great to know that we met your expectations. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Lookers Ford Chelmsford Team
  • Rating 5.0
    Andrew Gilby Was Very Helpful And Understood What I Was as After
    Response from Lookers Ford Chelmsford
    Dear Paul M.,

    Thank you so much for taking the time to leave such a positive review. We are thrilled to hear that Andrew Gilby was able to assist you effectively and understood your needs. At Lookers Ford Chelmsford, we strive to provide exceptional service, and it’s wonderful to know that Andrew met your expectations.

    Your feedback is greatly appreciated and will be shared with Andrew and the team. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Thank you once again for your kind words and for choosing the Motability Scheme with us.

    Best regards,

    Ann Scott
    Lookers Ford Chelmsford Team
  • Rating 5.0
    Excellent. Andrew went through all the options on the car we were interested in. Differences between the specs. Explained about Motability change over and what needs to happen. Very thorough and would definitely recommend to anyone looking to buy a Ford
    Response from Lookers Ford Chelmsford
    Hello Kevin,

    Thank you so much for taking the time to leave such a positive review! We're thrilled to hear that Andrew was able to assist you thoroughly and provide all the information you needed about the car options and the Motability changeover process. Your recommendation means a lot to us, and we're delighted to know that you had an excellent experience at Lookers Ford Chelmsford. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    The Lookers Ford Chelmsford Team
  • Rating 4.0
    Had an mot,and it was fine, people friendly
    Response from Lookers Ford Chelmsford
    Hello Mark,

    Thank you for taking the time to leave us a review. We're pleased to hear that your MOT experience went smoothly and that you found our team friendly. Your feedback is important to us as we strive to provide the best service possible. If there's anything more we can do to enhance your experience, please feel free to let us know. We look forward to seeing you again at Lookers Ford Chelmsford.

    Best regards,
    The Motability Scheme Team at Lookers Ford Chelmsford
  • Rating 5.0
    Very helpful
    Response from Lookers Ford Chelmsford
    Hello Freda,

    Thank you so much for your wonderful review! We're thrilled to hear that you found our service very helpful. At Lookers Ford Chelmsford, we strive to provide the best experience for our customers, and your feedback is greatly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Motability Scheme Team at Lookers Ford Chelmsford
  • Rating 5.0
    Met a man man called Andrew very helpful explain the car very impressed and very knowledgeable
    Response from Lookers Ford Chelmsford
    Hello Jon,

    Thank you so much for taking the time to leave us such a positive review. We're thrilled to hear that Andrew was able to assist you effectively and that you found his knowledge and explanation of the car impressive. At Lookers Ford Chelmsford, we strive to provide exceptional service, and it's wonderful to know that Andrew made your experience a great one.

    If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Lookers Ford Chelmsford Team
  • Rating 5.0
    Great service,
    Response from Lookers Ford Chelmsford
    Dear Rosemary K.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a great experience with our service at Lookers Ford Chelmsford. Your feedback is incredibly valuable to us, and it motivates our team to continue providing the best service possible.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,

    The Lookers Ford Chelmsford Team
  • Rating 5.0
    Very polite and efficient
    Response from Lookers Ford Chelmsford
    Hello Sarah K.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our service polite and efficient. Your feedback is incredibly important to us, and it motivates our team to continue providing the best experience possible. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Lookers Ford Chelmsford.

    Best regards,
    The Motability Scheme Team at Lookers Ford Chelmsford
  • Rating 5.0
    Response from Lookers Ford Chelmsford
    Dear Samantha-jo K.,

    Thank you so much for taking the time to leave us a fantastic 5-star review! We are thrilled to hear that you had a positive experience with the Motability Scheme at Lookers Ford Chelmsford. Your feedback is incredibly valuable to us, and it’s wonderful to know that we met your expectations.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Kind regards
    Lookers Customer Service & Resolution Team

  • Rating 5.0
    James was fantastic really enjoyed our experience with him five stars from us 🙏🏻
    Response from Lookers Ford Chelmsford
    Hello Thomas B.,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a fantastic experience with James at Lookers Ford Chelmsford. Your kind words and five-star rating mean a lot to us, and we are delighted to know that we met your expectations.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to welcoming you back to our store.

    Best regards,

    The Lookers Ford Chelmsford Team
  • Rating 5.0
    Paul castle who deallt with us at lookers ford chelmsford was amazing
    Nothing was to much trouble, great service
    Response from Lookers Ford Chelmsford
    Hello Gemma R.,

    Thank you so much for taking the time to share your experience with us. We're thrilled to hear that Paul Castle provided you with amazing service and made your visit to Lookers Ford Chelmsford a pleasant one. Your feedback is greatly appreciated and will be shared with Paul and the team. We look forward to welcoming you back in the future.

    Best regards,
    The Lookers Ford Chelmsford Team
  • Rating 5.0
    Excellent
    Response from Lookers Ford Chelmsford
    Hello Thomas,

    Thank you so much for taking the time to leave us a review! We are thrilled to hear that you had an excellent experience with us at Lookers Ford Chelmsford. Your feedback is incredibly valuable to us, and we are delighted to know that we met your expectations. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Lookers Ford Chelmsford Team
  • Rating 5.0
    We were dealt with very well highly recommended.
    Response from Lookers Ford Chelmsford
    Hello Stuart W.,

    Thank you so much for taking the time to leave us such a positive review! We are thrilled to hear that you were dealt with very well and that you highly recommend our services. Your feedback is incredibly valuable to us, and it’s wonderful to know that we met your expectations. If there’s anything else we can assist you with in the future, please don’t hesitate to reach out. We look forward to serving you again at Lookers Ford Chelmsford.

    Kind regards
    Lookers Customer Service & Resolution Team
  • Rating 5.0
    Paul was excellent
    Response from Lookers Ford Chelmsford
    Dear Jacqueline A.,

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that Paul provided you with excellent service during your visit to Lookers Ford Chelmsford. Your feedback is incredibly valuable to us, and it’s great to know that we are meeting your expectations in providing quality service and support.

    If there is anything else we can assist you with or if you have any further feedback, please don't hesitate to reach out. We look forward to welcoming you back in the future.

    Best regards,

    The Motability Scheme Team at Lookers Ford Chelmsford
  • Rating 5.0
    Very helpful man he explained all the different controls to me . Didn’t rush me offered me a drink when he did the paperwork. He was a lovely man .
    Response from Lookers Ford Chelmsford
    Dear Janice L.,

    Thank you so much for taking the time to share your wonderful feedback with us. We're thrilled to hear that you had such a positive experience at Lookers Ford Chelmsford. Our team strives to provide exceptional service, and it's great to know that you felt well taken care of. We will be sure to pass along your kind words to the team member who assisted you. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Motability Scheme Team at Lookers Ford Chelmsford
  • Rating 4.0
    Ok
    Response from Lookers Ford Chelmsford
    Hello Stefan G.,

    Thank you for taking the time to leave us a review. We appreciate your feedback and are glad to see you had a positive experience with us at Lookers Ford Chelmsford. If there is anything specific you think we could improve on to make your experience even better, please feel free to let us know. We are always looking for ways to enhance our service and ensure our customers are completely satisfied.

    Thank you again for your support, and we hope to see you again soon!

    Best regards,
    The Lookers Ford Chelmsford Team

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