Motability Scheme at Lookers Ford Chelmsford

4.9
Rating 4.9
(85 reviews)
09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 17:30 10:00 - 16:00

Contact information

Address
2 Argyll Road
Chelmsford CM2 6PY
GB
Phone Number
Call Lookers Ford Chelmsford on 01245 247247
Email
Reviews
Visit dealer website

Showroom details
09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 17:30 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 19:00
Tuesday09:00 - 19:00
Wednesday09:00 - 19:00
Thursday09:00 - 19:00
Friday09:00 - 19:00
Saturday09:00 - 17:30
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Paul Castle
  • Andrew Gilby
  • James Holder
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 17:30
Tuesday08:00 - 17:30
Wednesday08:00 - 17:30
Thursday08:00 - 17:30
Friday08:00 - 17:30
Saturday08:00 - 12:00
SundayClosed

Motability service specialists:

  • Chris Warren
  • Richard Marsh
We recommend calling and booking an appointment before visiting.
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Accessibility features at Lookers Ford Chelmsford

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Lookers Ford Chelmsford

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Lookers Ford Chelmsford can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Lookers Ford Chelmsford on 01245247247 to make an appointment with our Motability specialist.

Reviews at Lookers Ford Chelmsford

  • Rating 5.0
    Great experience and very happy with the everything that was done
  • Rating 5.0
    Very good and very helpful the staff were
  • Rating 5.0
    All round service was excellent
  • Rating 5.0
    Excellent service
    Love the short video re health check.

    Thank you.
    Response from Lookers Ford Chelmsford
    Hello Yvette T.. Thank you for taking the time to leave us a review about your visit. We are so happy to hear you had such a great experience.
  • Rating 4.0
    Car was serviced promptly however was meant to have been valeted. When I collected it hasn't been done. I raised this with the person I was collecting from. They sent someone to valet it but all they did was washed it on the outside. The inside wasn't done at all.
    Response from Lookers Ford Chelmsford
    Thank you very much for leaving us a review. Customer feedback is extremely important to us and your comments have been forwarded on to Management at the Dealership to enable them to share your experience with the team. Please can you email us at customerfeedback@lookers.co.uk and we will look into this further. Many thanks
  • Rating 5.0
    Very helpful
    Any question they could answer.
    The car is great.
    Response from Lookers Ford Chelmsford
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    James was so friendly and helpful. Extremely efficient and so impressing with the scheme
    Response from Lookers Ford Chelmsford
    Thank you for the great review and the feedback on James, we really appreciate it. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Very professional and helpful.
    Thank you.
    Response from Lookers Ford Chelmsford
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Very helpful thank you
    Response from Lookers Ford Chelmsford
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    James has been amazing with us. He was considerate and kind to us.
    Response from Lookers Ford Chelmsford
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Katrina was friendly and out experience with her was excellent.she was extremely helpful and professional
    Response from Lookers Ford Chelmsford
    Hello Blue F, Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards
  • Rating 5.0
    Excellent help friendly service. Highly recommended
    Response from Lookers Ford Chelmsford
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Excellent service very helpful polite friendly thank you
    Response from Lookers Ford Chelmsford
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Very friendly so helpful highly recommend Luke gosling
    Response from Lookers Ford Chelmsford
    Thank you so much for your kind words! We are so happy to hear that Luke was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
    Regards
    Amy
  • Rating 5.0
    Amazing, Andrew went through everything regarding the car, no rushing and answered any questions that we asked. Very professional and helpful. Thank you Andrew and Lookers Chelmsford.
    Response from Lookers Ford Chelmsford
    Hello,

    Thank you for the great review and the feedback we really appreciate it. We look forward to welcoming you back to the business again soon.

    Kind regards.
    Ashleigh
  • Rating 5.0
    Katrina was great, thanks. Helpful, patient and understanding.
    Response from Lookers Ford Chelmsford
    Hi James, Thank you so much for your kind words! We are so happy to hear that Katrina was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review, Kind regards
  • Rating 5.0
    Absolutely brilliant. Andrew explained everything about the new car, left very happy. Ford Chelmsford is a credit to the motability scheme.
    Response from Lookers Ford Chelmsford
    Hi Phillip, Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received and will ensure Andrew receives the recognition he deserves. Many thanks . Kind regards
  • Rating 5.0
    First class highly recommend ,went to few other dealerships not a patch on these
    Response from Lookers Ford Chelmsford
    Hello Kelsey and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. Kind regards,
  • Rating 5.0
    Excellent Customer Care/Service
    Response from Lookers Ford Chelmsford
    Hi Michael, Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Absolutely brilliant.
    Response from Lookers Ford Chelmsford
    Hi Darryl, Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.

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