Motability Scheme at Lookers Ford Colchester

4.9
Rating 4.9
(182 reviews)
09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 17:30 10:00 - 16:00
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Contact information

Address
4 Newcomen Way
Severalls Business Park
Colchester CO4 9YR
GB
Get directions
Phone Number
Call Lookers Ford Colchester on 01206 225355
01206 225355
01206 225355
Website

Visit dealer website

Email

Email us

Reviews

Find or leave a review on Google

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Showroom details
09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 17:30 10:00 - 16:00
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Opening hours:
Day of the WeekOpening hours
Monday09:00 - 19:00
Tuesday09:00 - 19:00
Wednesday09:00 - 19:00
Thursday09:00 - 19:00
Friday09:00 - 19:00
Saturday09:00 - 17:30
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Francesca Acres
  • George Day
  • Joseph Ireland
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 17:30
Tuesday08:00 - 17:30
Wednesday08:00 - 17:30
Thursday08:00 - 17:30
Friday08:00 - 17:30
Saturday08:00 - 12:00
SundayClosed

Motability service specialists:

  • Joe Englebright
  • Chloe Farmer
We recommend calling and booking an appointment before visiting.
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Accessibility features at Lookers Ford Colchester

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Lookers Ford Colchester

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Visit dealer website

Lookers Ford Colchester can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Lookers Ford Colchester on 01206225355 to make an appointment with our Motability specialist.

Visit dealer website

Reviews at Lookers Ford Colchester

  • Rating 5.0
    Joe Ireland whom was dealing with me, was fantastic, patient, kind, made sure I understood the process from start to finish. He is a delight for team ford Colchester.
    Response from Lookers Ford Colchester
    Hello Kayliegh R.,

    Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear about your positive experience with Joe Ireland. It's great to know that he was able to assist you with patience and kindness, ensuring you understood the process thoroughly. Joe is indeed a valuable member of our team at Lookers Ford Colchester, and your kind words will surely make his day.

    We are committed to providing excellent service to all our customers, and your feedback reaffirms the hard work we put into achieving that goal. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Thank you once again for your review and for choosing the Motability Scheme at Lookers Ford Colchester.

    Kind regards
    Lookers Customer Service & Resolution Team
  • Rating 3.0
    Apart from having to keep rebooking due to them only having 1 automatic curtesy car. Very good service
    Response from Lookers Ford Colchester
    Dear Stuart P.,

    Thank you for taking the time to share your feedback with us. We are pleased to hear that you found our service to be very good. However, we apologize for any inconvenience caused by the need to rebook due to the availability of our automatic courtesy car. We understand how important it is to have reliable transportation, and we are actively working on improving this aspect of our service.

    Your feedback is invaluable to us as we strive to enhance our offerings and ensure a smoother experience for our customers. If there is anything else we can do to assist you, please do not hesitate to reach out.

    Thank you for choosing the Motability Scheme at Lookers Ford Colchester. We look forward to serving you better in the future.

    Kind regards
    Lookers Customer Service & Resolution Team
  • Rating 5.0
    Joe was brilliant, gave us hood practical helpful advise, talked us through everything with no pressure
    Response from Lookers Ford Colchester
  • Rating 5.0
    Brilliant service from Ben. Would highly recommend.
    Response from Lookers Ford Colchester
    Dear Scarlett H.,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a brilliant experience with Ben at Lookers Ford Colchester. Your recommendation means a lot to us, and we are delighted to know that our service met your expectations.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,

    The Lookers Ford Colchester Team
  • Rating 4.0
    Ben was very helpful
    Response from Lookers Ford Colchester
    Dear Linda B.,

    Thank you for taking the time to share your feedback with us. We are delighted to hear that Ben was able to assist you and that you found his help valuable. Your satisfaction is important to us, and we appreciate your positive rating. If there is anything more we can do to enhance your experience or if you have any further feedback, please feel free to reach out. We look forward to serving you again at Lookers Ford Colchester.

    Best regards,
    The Motability Scheme Team
  • Rating 5.0
    Great experience from start to finish!
    Response from Lookers Ford Colchester
    Hello Jessie L.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a great experience from start to finish at Lookers Ford Colchester. Our team is dedicated to providing the best service possible, and your feedback is a fantastic reminder of why we do what we do. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Lookers Ford Colchester Team
  • Rating 5.0
    Excellent service staff are helpful and knowledgeable
    Response from Lookers Ford Colchester
    Hello Patrick S.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our service excellent and our staff helpful and knowledgeable. Providing top-notch service is our priority, and it's always rewarding to know that our efforts are appreciated. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to welcoming you back to Lookers Ford Colchester in the future.

    Best regards,
    The Lookers Ford Colchester Team
  • Rating 5.0
    The motability salesman Ben was absolutely brilliant. Explained everything & didn't rush us. Very helpful young man
    Response from Lookers Ford Colchester
    Hello Linda,

    Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear about your positive experience with Ben at Lookers Ford Colchester. It's great to know that he was able to explain everything clearly and provide the assistance you needed without making you feel rushed. We strive to offer the best service possible, and feedback like yours lets us know we are on the right track.

    If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,
    The Motability Scheme Team at Lookers Ford Colchester
  • Rating 5.0
    Very fast and efficient
    Response from Lookers Ford Colchester
    Hello Bridgette,

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you found our service fast and efficient. Providing our customers with the best experience possible is our top priority, and your feedback truly means a lot to us. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Lookers Ford Colchester.

    Best regards,
    The Motability Scheme Team
  • Rating 5.0
    It was so nice to be greeted with a friendly face George was more than helpful explaning everything and going above and beyond to suit my needs would 1000% recommend family and friends to pop down and see George at colchester
    Response from Lookers Ford Colchester
    Dear Sharon K.,

    Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear about your positive experience with George at Lookers Ford Colchester. It's fantastic to know that he was able to assist you effectively and make your visit enjoyable. Your recommendation means a lot to us, and we truly appreciate your kind words. If you ever need further assistance or have any questions, please don't hesitate to reach out. We look forward to welcoming you, your family, and friends in the future.

    Best regards,
    The Lookers Ford Colchester Team
  • Rating 5.0
    Very helpful and friendly i would recommend anyone to use Ford lookers colchester
    Response from Lookers Ford Colchester
    Hello Denise,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you found our team at Lookers Ford Colchester helpful and friendly. Your recommendation means a lot to us, and we are delighted to know that you had a positive experience with our services. If there is anything else we can assist you with, please don't hesitate to reach out. We look forward to welcoming you back in the future!

    Best regards,
    The Lookers Ford Colchester Team
  • Rating 5.0
    Very friendly would totally recommend to a friend
    Response from Lookers Ford Colchester
    Hello Sharon,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our team very friendly and that you would recommend us to a friend. Your feedback is incredibly valuable to us, and it’s great to know that we are meeting your expectations. If there’s anything else we can do for you, please don’t hesitate to reach out. We look forward to seeing you again at Lookers Ford Colchester.

    Best regards,
    The Motability Scheme Team at Lookers Ford Colchester
  • Rating 5.0
    Absolutely brilliant can't fault them
    Response from Lookers Ford Colchester
    Hello Stuart,

    Thank you so much for taking the time to leave us such a fantastic review! We're thrilled to hear that you had a brilliant experience with us at Lookers Ford Colchester. Your feedback is incredibly valuable to us, and we're delighted to know that we met your expectations. If there's anything more we can do for you in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Lookers Ford Colchester Team
  • Rating 5.0
    Excellent customer services. Plenty of communication. Made the process really easy. Thanks Ben
    Response from Lookers Ford Colchester
    Hello Alfie F.,

    Thank you so much for taking the time to leave such a positive review! We are thrilled to hear that you had an excellent experience with our customer service and that Ben was able to make the process easy for you. Your feedback is incredibly important to us, and it’s wonderful to know that our efforts to maintain clear communication are appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    The Lookers Ford Colchester Team
  • Rating 5.0
    Ben was very friendly and helpful
    Response from Lookers Ford Colchester
    Hello Christine T.,

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that Ben was able to provide you with friendly and helpful service during your visit. At Lookers Ford Colchester, we strive to ensure that every customer has a positive experience, and it's great to know that Ben met your expectations.

    Your feedback is incredibly valuable to us, and it motivates our team to continue delivering excellent service. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Thank you once again for your kind words and for choosing the Motability Scheme at Lookers Ford Colchester.

    Best regards,

    Ann
    Customer Advisor
    Lookers Ford Colchester
  • Rating 5.0
    Great service, positive experience all round
    Response from Lookers Ford Colchester
    Hello Jessie L.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a great service and a positive experience with us at Lookers Ford Colchester. Your feedback is incredibly valuable to us, and it motivates our team to continue providing the best service possible. If there’s anything else we can assist you with in the future, please don’t hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Lookers Ford Colchester Team
  • Rating 5.0
    very professional, made me comfortable, explained all clearly, i did not feel judged or uncomfortable, highly recommend George he is very polite and very knowledgeable. Thank you so much ☺️
    Response from Lookers Ford Colchester
    Hello Kayleigh,

    Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that you had such a positive experience with George at Lookers Ford Colchester. It's great to know that he made you feel comfortable and provided clear explanations throughout your visit. We strive to ensure that all our customers feel valued and respected, and your kind words affirm that we are on the right track. Your recommendation means a lot to us, and we look forward to welcoming you back in the future.

    Best regards,
    The Lookers Ford Colchester Team
  • Rating 5.0
    Very pleased with frankie absolute pleasure ordering our car,very helpful,friendly and officiant. Will be coming back to ford in the future.
    Response from Lookers Ford Colchester
    Hello Jodie N.,

    Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that you had a great experience with Frankie while ordering your car. It's fantastic to know that you found the service helpful, friendly, and efficient. We look forward to welcoming you back to Ford in the future. If there's anything else we can assist you with, please don't hesitate to reach out.

    Best regards,
    The Lookers Ford Colchester Team
  • Rating 5.0
    Dealer was very good. Ford.

    Not so impressed that notability wouldn’t let them change tyres. Had a choice of NO car for the weekend or pay £300 for 2 tyres. And I guess I won’t see the money back for them.
    Response from Lookers Ford Colchester
    Hello Iain,

    Thank you for taking the time to share your feedback with us. We're pleased to hear that you found our dealership service to be very good. However, we’re sorry to learn about the inconvenience you experienced regarding the tyre replacement.

    We understand how important it is to have a reliable vehicle, especially over the weekend, and we apologize for any frustration this situation may have caused. Your feedback is invaluable to us, and we will certainly look into this matter to see how we can improve our services and policies in the future.

    If you have any further concerns or need assistance, please feel free to reach out to us directly. We appreciate your understanding and thank you for choosing the Motability Scheme at Lookers Ford Colchester.

    Best regards,

    Ann
    Lookers Ford Colchester
  • Rating 5.0
    Excellent, very helpful people. Made it very easy for me being disabled. Thank you.
    Response from Lookers Ford Colchester
    Hello Linda,

    Thank you so much for your wonderful review! We are thrilled to hear that you found our team to be very helpful and that we could make your experience easier. Your feedback is incredibly important to us, and we are delighted to know that we could meet your needs. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to seeing you again soon!

    Best regards,
    The Lookers Ford Colchester Team

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