Motability Scheme at Lookers Ford Colchester

4.9
Rating 4.9
(210 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 11:00 - 15:00
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Contact information

Address
61 Magdalen Street
Severalls Business Park
Colchester CO1 2JU
GB
Get directions
Phone Number
Call Lookers Ford Colchester on 01206 225355
01206 225355
01206 225355
Website

Visit dealer website

Email

Email us

Reviews

Find or leave a review on Google

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Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 11:00 - 15:00
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Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday09:00 - 17:00
Sunday11:00 - 15:00

Motability Scheme specialists:

  • Francesca Acres
  • George Day
  • Joseph Ireland
  • Chloe Bennett
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 13:00
SundayClosed

Motability service specialists:

  • Joe Englebright
  • Chloe Farmer
We recommend calling and booking an appointment before visiting.
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Accessibility features at Lookers Ford Colchester

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Lookers Ford Colchester

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Visit dealer website

Lookers Ford Colchester can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Lookers Ford Colchester on 01206225355 to make an appointment with our Motability specialist.

Visit dealer website

Reviews at Lookers Ford Colchester

  • Rating 5.0
    Fantastic service very knowledgeable and friendly answered every question fully.
  • Rating 5.0
    Friendly very helpful George helped me with the choice made process easy
    Response from Lookers Ford Colchester
    Hello Jordan,

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that George was able to assist you effectively and make the process easy. Providing friendly and helpful service is our top priority, and it's great to know that we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Lookers Ford Colchester.

    Best regards,
    The Motability Scheme Team at Lookers Ford Colchester
  • Rating 5.0
    Very friendly helpful and knowledgeable
    Nothing was too much trouble
    Whole process was quick and easy
    Response from Lookers Ford Colchester
    Dear Jenner B.,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you found our team at Lookers Ford Colchester to be friendly, helpful, and knowledgeable. It's fantastic to know that we could assist you without any trouble. Your feedback is greatly appreciated and motivates us to continue providing excellent service to all our customers. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    The Lookers Ford Colchester Team
  • Rating 5.0
    Polite courteous and professional.

    Kind and understanding
    Response from Lookers Ford Colchester
    Dear Sharon D.,

    Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that you found our team to be polite, courteous, and professional. Your kind words and understanding mean a lot to us, and we are delighted to know that you had a positive experience with the Motability Scheme at Lookers Ford Colchester.

    Your feedback is incredibly valuable, and it motivates us to continue providing the best service possible. If there is anything else we can assist you with, please don't hesitate to reach out.

    Thank you once again for your support and for giving us a perfect rating. We look forward to serving you again in the future.

    Warm regards,

    The Lookers Ford Colchester Team
  • Rating 5.0
    Chloe was very clear in her instructions. Friendly and put me at ease
    Response from Lookers Ford Colchester
    Hello Phyllida D.,

    Thank you so much for taking the time to share your feedback with us. We are thrilled to hear that Chloe was able to provide clear instructions and make you feel at ease during your visit. Your kind words and perfect rating mean a lot to us, and we are delighted to know that you had a positive experience at Lookers Ford Colchester.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,
    The Lookers Ford Colchester Team
  • Rating 5.0
    Easy to book, check in, very efficient.
    Response from Lookers Ford Colchester
    Hello Raymond,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found the booking and check-in process easy and efficient. Our team at Lookers Ford Colchester is dedicated to providing the best possible service, and your feedback is incredibly valuable to us.

    If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again soon!

    Best regards,
    The Lookers Ford Colchester Team
  • Rating 5.0
    Very helpful
    Response from Lookers Ford Colchester
    Hello Ricky D.,

    Thank you so much for taking the time to leave us a review! We're thrilled to hear that you found our service very helpful. At Lookers Ford Colchester, we strive to provide the best experience for our customers, and your feedback is incredibly valuable to us. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    The Motability Scheme Team at Lookers Ford Colchester
  • Rating 5.0
    Brilliant smooth and easy. Joe was great
    Response from Lookers Ford Colchester
    Hello Abby W.,

    Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that your experience with us was smooth and easy. Joe will be delighted to know that he made a positive impact on your visit. Your feedback is incredibly valuable to us, and we're grateful for your support. If there's anything else we can assist you with, please don't hesitate to reach out.

    Best regards,
    The Lookers Ford Colchester Team
  • Rating 5.0
    Great service quick and easy. Just never got to test drive the car
    Response from Lookers Ford Colchester
    Hello Mercedes,

    Thank you so much for taking the time to leave us a review! We're thrilled to hear that you found our service quick and easy. We strive to make the experience as smooth as possible for all our customers.

    We're sorry to hear that you didn't get a chance to test drive the car. If you're still interested, we'd be more than happy to arrange a test drive for you at your convenience. Please feel free to reach out to us, and we'll make sure to set it up.

    Thank you once again for your feedback and for choosing the Motability Scheme at Lookers Ford Colchester. We look forward to assisting you again in the future.

    Best regards,

    The Lookers Ford Colchester Team
  • Rating 5.0
    Extremely friendly and knowledgeable. Explained everything and made sure I understood.
    Look forward to seeing him again when the car is ready for collecting.
    His name was Jo
    Response from Lookers Ford Colchester
    Dear Jasmine S.,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a positive experience with Jo at Lookers Ford Colchester. It's fantastic to know that he was able to provide you with the friendly and knowledgeable service we strive for. We will be sure to pass along your kind words to him.

    We look forward to welcoming you back when your car is ready for collection. If you have any further questions or need assistance in the meantime, please don't hesitate to reach out.

    Best regards,
    The Lookers Ford Colchester Team
  • Rating 5.0

    Response from Lookers Ford Colchester
    Hello Grace,

    Thank you so much for taking the time to leave us a fantastic 5-star review! We are thrilled to hear that you had a positive experience with us at Lookers Ford Colchester. Our team is dedicated to providing the best service possible, and it’s wonderful to know that we met your expectations.

    If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,

    The Lookers Ford Colchester Team
  • Rating 5.0
    George was friendly and kind and he was very happy to help me choose the right vehicle. He made it easy!
    Response from Lookers Ford Colchester
    Hello Megan,

    Thank you so much for taking the time to share your experience with us! We're thrilled to hear that George was able to assist you in choosing the right vehicle and that you found the process easy and enjoyable. Your kind words and perfect rating mean a lot to us and motivate our team to continue providing excellent service.

    If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We look forward to seeing you again at Lookers Ford Colchester.

    Best regards,

    The Lookers Ford Colchester Team
  • Rating 5.0
    Very helpful.
    Response from Lookers Ford Colchester
    Hello Ellen,

    Thank you so much for taking the time to leave us such a positive review! We are thrilled to hear that you found our service very helpful. Your feedback is incredibly important to us, and it motivates our team to continue providing the best possible experience for our customers.

    Lookers Customer Service & Resolution Team
  • Rating 5.0
    Kept me updated on all stages of getting my motability car. Very helpful, polite, friendly and very efficient. Would highly recommend lookers
    Response from Lookers Ford Colchester
    Dear Amanda H.,

    Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that you had a positive experience with us at Lookers Ford Colchester. Keeping our customers updated and ensuring a smooth process is very important to us, and it's great to know that our team was helpful, polite, and efficient during your journey to getting your Motability car.

    Your recommendation means a lot to us, and we are grateful for your kind words. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,

    The Lookers Ford Colchester Team
  • Rating 5.0
    George was amazing to deal with. He made the whole process super easy and understandable. He was really friendly, kind and helpful. Really appreciate all the help and also getting the car ready to be picked up so quickly it is hugely appreciated.
    Response from Lookers Ford Colchester
    Hello Levi B.,

    Thank you so much for taking the time to share your wonderful feedback with us! We're thrilled to hear that George made your experience with the Motability Scheme at Lookers Ford Colchester so positive. It's great to know that he was able to make the process easy and understandable for you. We pride ourselves on providing friendly and helpful service, and it's fantastic to hear that George delivered on that promise.

    We're also glad that we could get your car ready for pickup quickly. Your appreciation means a lot to us, and we look forward to assisting you with any future needs.

    Thank you once again for your kind words and for choosing us!

    Kind regards
    Lookers Customer Service & Resolution Team
  • Rating 5.0
    Very helpful explained everything thoroughly and also went even further to get the colour that we wanted. Thank you 😊
    Response from Lookers Ford Colchester
    Hello Kimberley,

    Thank you so much for your wonderful review! We're thrilled to hear that you found our service helpful and that we could assist in getting the color you wanted. Your satisfaction is our top priority, and it's great to know we met your expectations. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We look forward to seeing you again!

    Best regards,
    The Lookers Ford Colchester Team
  • Rating 5.0
    Very welcoming
    Knowledgeable
    Amenable
    Francesca was a pleasure to deal with and would highly recommend her to fellow motability customers in the area.
    Response from Lookers Ford Colchester
    Dear Sarah D.,

    Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that you had a positive experience with Francesca at Lookers Ford Colchester. Your kind words about her welcoming, knowledgeable, and amenable nature truly mean a lot to us. We are delighted to know that you would recommend her to fellow Motability customers in the area. Your feedback is incredibly valuable and encourages us to continue providing excellent service.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,
    The Lookers Ford Colchester Team
  • Rating 5.0
    Joe ireland was the gentleman who helped us through our mobility journey he was very knowledgeable and gave us opportunities to ask questions.
    Response from Lookers Ford Colchester
    Dear Paula W.,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear about your positive experience with Joe Ireland during your mobility journey. It's great to know that his knowledge and willingness to answer your questions made a difference for you. We strive to provide the best service possible, and your kind words are truly appreciated.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Lookers Ford Colchester.

    Best regards,

    Ann
    Customer Advisor
    Lookers Ford Colchester
  • Rating 5.0
    Excellent, very knowledgable and if he didnt know something he was honest and said but i will find out
    Response from Lookers Ford Colchester
    Dear Deborah R.,

    Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that you had an excellent experience with us at Lookers Ford Colchester. Our team strives to provide knowledgeable and honest service, and it's great to know that this was reflected in your visit. Your feedback is incredibly valuable to us, and we are delighted that we could assist you effectively. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,
    The Lookers Ford Colchester Team
  • Rating 5.0
    Ben who dealt with me was absolutely brilliant made everything seem easy and simple very good would highly recommend them .
    Response from Lookers Ford Colchester
    Hello Ross J.,

    Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that Ben was able to make your experience with us both easy and enjoyable. Your recommendation means a lot to us, and we're delighted to know that we could meet your expectations. If there's anything else we can assist you with in the future, please don't hesitate to reach out.

    Best regards,
    The Lookers Ford Colchester Team

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