Motability Scheme at Lookers Ford Colchester

4.9
Rating 4.9
(216 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 11:00 - 15:00

Contact information

Address
61 Magdalen Street
Severalls Business Park
Colchester CO1 2JU
GB
Phone Number
Call Lookers Ford Colchester on 01206 225355
Email
Reviews
Visit dealer website

Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 11:00 - 15:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday09:00 - 17:00
Sunday11:00 - 15:00

Motability Scheme specialists:

  • George Day
  • Joseph Ireland
  • Chloe Bennett
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 13:00
SundayClosed

Motability service specialists:

  • Joe Englebright
  • Chloe Farmer
  • Darren Holden
We recommend calling and booking an appointment before visiting.
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Accessibility features at Lookers Ford Colchester

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Lookers Ford Colchester

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Lookers Ford Colchester can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Lookers Ford Colchester on 01206225355 to make an appointment with our Motability specialist.

Reviews at Lookers Ford Colchester

  • Rating 5.0
    Everything went really well and I was kept informed all along the way. Staff were friendly and great customers service.
    Response from Lookers Ford Colchester
    Hello Daniel T.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that your experience with us went smoothly and that you felt well-informed throughout the process. Our team takes great pride in providing friendly and excellent customer service, and your feedback truly means a lot to us.

    If there's anything else we can assist you with in the future, please don't hesitate to reach out. We look forward to serving you again at Lookers Ford Colchester.

    Best regards,

    Ann Scott
    Lookers Ford Colchester Team
  • Rating 4.0
    Good - offered hot drinks while I waited for my car x
    Response from Lookers Ford Colchester
    Dear Julia A.,

    Thank you for taking the time to share your feedback with us. We're delighted to hear that you appreciated the hot drinks while waiting for your car. Your comfort and satisfaction are important to us, and we're always looking for ways to enhance our service.

    If there's anything more we can do to improve your experience, please don't hesitate to let us know. We value your input and look forward to welcoming you back to Lookers Ford Colchester in the future.

    Best regards,

    The Lookers Ford Colchester Team
  • Rating 5.0
    Brilliant!! Chloe from ford lookers Colchester was very patient and went through everything I needed to know. Would highly recommend!
    Response from Lookers Ford Colchester
    Hello Naomi,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear about your positive experience with Chloe at Lookers Ford Colchester. It's great to know that she was able to assist you thoroughly and patiently. Your recommendation means a lot to us, and we are delighted to have been able to meet your expectations. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Lookers Ford Colchester Team
  • Rating 5.0
    We had a lovely time with Cole she was very very helpful and made me a latte kind regards Deborah Timms
    Response from Lookers Ford Colchester
    Dear Deborah,

    Thank you so much for taking the time to share your wonderful feedback with us. We're thrilled to hear that you had a lovely experience with Cole and that she was able to assist you so effectively. It's great to know that you enjoyed the latte as well!

    Your kind words and perfect rating mean a lot to us, and we are delighted to have been able to provide you with the service you deserve. If there's anything else we can do for you in the future, please don't hesitate to reach out.

    Kind regards,
    The Motability Scheme Team at Lookers Ford Colchester
  • Rating 5.0
    Stewart was very helpful and caring to my needs, excellent service
    Response from Lookers Ford Colchester
    Dear Susan B.,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear that Stewart was able to provide you with the excellent service you deserve. At Lookers Ford Colchester, we strive to meet the needs of our customers with care and attention, and it's rewarding to know that we succeeded in your case.

    Your kind words and perfect rating are greatly appreciated and will be shared with Stewart and the entire team. We look forward to welcoming you back in the future and assisting you with any further needs.

    Warm regards,

    Ann Scott
    Lookers Ford Colchester Team
  • Rating 4.0
    Good experience thank you chloe
    Response from Lookers Ford Colchester
    Hello Julia,

    Thank you for taking the time to share your feedback with us. We're delighted to hear that you had a good experience with Chloe at Lookers Ford Colchester. Your satisfaction is important to us, and we appreciate your positive rating. If there's anything more we can do to enhance your experience or if you have any further comments, please feel free to let us know. We look forward to welcoming you back in the future.

    Best regards,
    The Lookers Ford Colchester Team
  • Rating 5.0
    Fantastic service very knowledgeable and friendly answered every question fully.
    Response from Lookers Ford Colchester
    Hello George,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a fantastic experience with our team at Lookers Ford Colchester. It's great to know that our knowledgeable and friendly staff were able to answer all your questions fully. Your feedback is incredibly valuable to us, and we are delighted that we could assist you with your mobility needs. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Lookers Ford Colchester Team
  • Rating 5.0
    Friendly very helpful George helped me with the choice made process easy
    Response from Lookers Ford Colchester
    Hello Jordan,

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that George was able to assist you effectively and make the process easy. Providing friendly and helpful service is our top priority, and it's great to know that we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Lookers Ford Colchester.

    Best regards,
    The Motability Scheme Team at Lookers Ford Colchester
  • Rating 5.0
    Very friendly helpful and knowledgeable
    Nothing was too much trouble
    Whole process was quick and easy
    Response from Lookers Ford Colchester
    Dear Jenner B.,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you found our team at Lookers Ford Colchester to be friendly, helpful, and knowledgeable. It's fantastic to know that we could assist you without any trouble. Your feedback is greatly appreciated and motivates us to continue providing excellent service to all our customers. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    The Lookers Ford Colchester Team
  • Rating 5.0
    Polite courteous and professional.

    Kind and understanding
    Response from Lookers Ford Colchester
    Dear Sharon D.,

    Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that you found our team to be polite, courteous, and professional. Your kind words and understanding mean a lot to us, and we are delighted to know that you had a positive experience with the Motability Scheme at Lookers Ford Colchester.

    Your feedback is incredibly valuable, and it motivates us to continue providing the best service possible. If there is anything else we can assist you with, please don't hesitate to reach out.

    Thank you once again for your support and for giving us a perfect rating. We look forward to serving you again in the future.

    Warm regards,

    The Lookers Ford Colchester Team
  • Rating 5.0
    Chloe was very clear in her instructions. Friendly and put me at ease
    Response from Lookers Ford Colchester
    Hello Phyllida D.,

    Thank you so much for taking the time to share your feedback with us. We are thrilled to hear that Chloe was able to provide clear instructions and make you feel at ease during your visit. Your kind words and perfect rating mean a lot to us, and we are delighted to know that you had a positive experience at Lookers Ford Colchester.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,
    The Lookers Ford Colchester Team
  • Rating 5.0
    Easy to book, check in, very efficient.
    Response from Lookers Ford Colchester
    Hello Raymond,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found the booking and check-in process easy and efficient. Our team at Lookers Ford Colchester is dedicated to providing the best possible service, and your feedback is incredibly valuable to us.

    If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again soon!

    Best regards,
    The Lookers Ford Colchester Team
  • Rating 5.0
    Very helpful
    Response from Lookers Ford Colchester
    Hello Ricky D.,

    Thank you so much for taking the time to leave us a review! We're thrilled to hear that you found our service very helpful. At Lookers Ford Colchester, we strive to provide the best experience for our customers, and your feedback is incredibly valuable to us. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    The Motability Scheme Team at Lookers Ford Colchester
  • Rating 5.0
    Brilliant smooth and easy. Joe was great
    Response from Lookers Ford Colchester
    Hello Abby W.,

    Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that your experience with us was smooth and easy. Joe will be delighted to know that he made a positive impact on your visit. Your feedback is incredibly valuable to us, and we're grateful for your support. If there's anything else we can assist you with, please don't hesitate to reach out.

    Best regards,
    The Lookers Ford Colchester Team
  • Rating 5.0
    Great service quick and easy. Just never got to test drive the car
    Response from Lookers Ford Colchester
    Hello Mercedes,

    Thank you so much for taking the time to leave us a review! We're thrilled to hear that you found our service quick and easy. We strive to make the experience as smooth as possible for all our customers.

    We're sorry to hear that you didn't get a chance to test drive the car. If you're still interested, we'd be more than happy to arrange a test drive for you at your convenience. Please feel free to reach out to us, and we'll make sure to set it up.

    Thank you once again for your feedback and for choosing the Motability Scheme at Lookers Ford Colchester. We look forward to assisting you again in the future.

    Best regards,

    The Lookers Ford Colchester Team
  • Rating 5.0
    Extremely friendly and knowledgeable. Explained everything and made sure I understood.
    Look forward to seeing him again when the car is ready for collecting.
    His name was Jo
    Response from Lookers Ford Colchester
    Dear Jasmine S.,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a positive experience with Jo at Lookers Ford Colchester. It's fantastic to know that he was able to provide you with the friendly and knowledgeable service we strive for. We will be sure to pass along your kind words to him.

    We look forward to welcoming you back when your car is ready for collection. If you have any further questions or need assistance in the meantime, please don't hesitate to reach out.

    Best regards,
    The Lookers Ford Colchester Team
  • Rating 5.0

    Response from Lookers Ford Colchester
    Hello Grace,

    Thank you so much for taking the time to leave us a fantastic 5-star review! We are thrilled to hear that you had a positive experience with us at Lookers Ford Colchester. Our team is dedicated to providing the best service possible, and it’s wonderful to know that we met your expectations.

    If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,

    The Lookers Ford Colchester Team
  • Rating 5.0
    George was friendly and kind and he was very happy to help me choose the right vehicle. He made it easy!
    Response from Lookers Ford Colchester
    Hello Megan,

    Thank you so much for taking the time to share your experience with us! We're thrilled to hear that George was able to assist you in choosing the right vehicle and that you found the process easy and enjoyable. Your kind words and perfect rating mean a lot to us and motivate our team to continue providing excellent service.

    If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We look forward to seeing you again at Lookers Ford Colchester.

    Best regards,

    The Lookers Ford Colchester Team
  • Rating 5.0
    Very helpful.
    Response from Lookers Ford Colchester
    Hello Ellen,

    Thank you so much for taking the time to leave us such a positive review! We are thrilled to hear that you found our service very helpful. Your feedback is incredibly important to us, and it motivates our team to continue providing the best possible experience for our customers.

    Lookers Customer Service & Resolution Team
  • Rating 5.0
    Kept me updated on all stages of getting my motability car. Very helpful, polite, friendly and very efficient. Would highly recommend lookers
    Response from Lookers Ford Colchester
    Dear Amanda H.,

    Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that you had a positive experience with us at Lookers Ford Colchester. Keeping our customers updated and ensuring a smooth process is very important to us, and it's great to know that our team was helpful, polite, and efficient during your journey to getting your Motability car.

    Your recommendation means a lot to us, and we are grateful for your kind words. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,

    The Lookers Ford Colchester Team

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