Motability Scheme at Lookers Ford Colchester

4.9
Rating 4.9
(226 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 11:00 - 15:00

Contact information

Address
61 Magdalen Street
Severalls Business Park
Colchester CO1 2JU
GB
Phone Number
Call Lookers Ford Colchester on 01206 225355
Email
Reviews
Visit dealer website

Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 11:00 - 15:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday09:00 - 17:00
Sunday11:00 - 15:00

Motability Scheme specialists:

  • George Day
  • Joseph Ireland
  • Chloe Bennett
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 13:00
SundayClosed

Motability service specialists:

  • Joe Englebright
  • Chloe Farmer
  • Darren Holden
We recommend calling and booking an appointment before visiting.
Click pin to expand map

Accessibility features at Lookers Ford Colchester

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Lookers Ford Colchester

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Lookers Ford Colchester can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Lookers Ford Colchester on 01206225355 to make an appointment with our Motability specialist.

Reviews at Lookers Ford Colchester

  • Rating 5.0
    Very helpful and efficient
    Response from Lookers Ford Colchester
    Hello Martyn,

    Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that you found our service helpful and efficient. Our team at Lookers Ford Colchester is dedicated to providing the best experience for our customers, and your feedback is greatly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Lookers Ford Colchester Team
  • Rating 5.0
    Great! Chloe was very knowledgeable and made the handover of the vehicle very easy, definitely recommended
    Response from Lookers Ford Colchester
    Dear Naomi B.,

    Thank you so much for taking the time to share your wonderful feedback! We are thrilled to hear that Chloe was able to assist you effectively and make the handover of your vehicle a smooth experience. Your recommendation means a lot to us, and we are delighted to know that you had a positive experience with our team at Lookers Ford Colchester.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,

    The Lookers Ford Colchester Team
  • Rating 5.0
    George was very helpful and polite.
    Response from Lookers Ford Colchester
    Dear Clifford S.,

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that George was able to assist you in a helpful and polite manner. Your feedback is incredibly valuable to us, and it’s great to know that we met your expectations.

    At Lookers Ford Colchester, we strive to provide the best service possible, and your positive experience is a testament to our team's dedication. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Thank you once again for your kind words and for choosing the Motability Scheme with us.

    Best regards,
    Lookers Ford Colchester Team
  • Rating 5.0
    We got our Ford Kuga from here on Motability and the service was absolutely amazing, kept in contact with us from the day of ordering and all the way through pick up. Friendly staff and a very quick pass over. Thank you Joseph
    Response from Lookers Ford Colchester
    Hello Kimberley,

    Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that you had such a positive experience with our team at Lookers Ford Colchester. It's fantastic to know that Joseph and the rest of our staff were able to provide you with excellent service throughout your Motability journey. Your kind words and perfect rating mean a lot to us, and we are delighted that you are happy with your Ford Kuga. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Enjoy your new vehicle!

    Best regards,
    The Lookers Ford Colchester Team
  • Rating 5.0
    Was very efficient , and welcoming
    Response from Lookers Ford Colchester
    Dear Lorna S.,

    Thank you so much for taking the time to leave such a positive review! We are thrilled to hear that you found our service efficient and welcoming. At Lookers Ford Colchester, we strive to provide the best experience for our customers, and your feedback is incredibly valuable to us. If there is anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Lookers Ford Colchester Team
  • Rating 5.0
    Really helpful and informative, friendly and knowledgeable. Quick and easy process
    Response from Lookers Ford Colchester
    Hello Ryan T.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our team helpful, informative, and friendly. It's great to know that the process was quick and easy for you. Your feedback is incredibly valuable to us, and we are delighted to have met your expectations. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Lookers Ford Colchester.

    Best regards,
    The Motability Scheme Team at Lookers Ford Colchester
  • Rating 5.0
    Friendly helpful salesman and fast delivery of new car
    Response from Lookers Ford Colchester
    Hello John,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a positive experience with our salesman and that the delivery of your new car was swift. At Lookers Ford Colchester, we strive to provide excellent service to all our customers, and your feedback is incredibly valuable to us.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,
    The Lookers Ford Colchester Team
  • Rating 5.0
    Really helpful and informative. Quick and easy process
    Response from Lookers Ford Colchester
    Hello Ryan,

    Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that you found the process quick and easy, and that our team was helpful and informative. Your feedback is incredibly valuable to us, and it motivates us to continue providing excellent service. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Lookers Ford Colchester.

    Best regards,
    The Motability Scheme Team at Lookers Ford Colchester
  • Rating 5.0
    George was so helpful and professional and made the whole process easy and straight forward.
    Response from Lookers Ford Colchester
    Hello Megan,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that George was able to assist you in a helpful and professional manner, making the process easy and straightforward. Your feedback is incredibly valuable to us, and we are delighted to know that you had a positive experience with the Motability Scheme at Lookers Ford Colchester. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    The Lookers Ford Colchester Team
  • Rating 5.0
    Great customer service
    Response from Lookers Ford Colchester
    Hello Katie,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a great experience with our customer service at Lookers Ford Colchester. Providing exceptional service is our top priority, and it's always rewarding to know that our efforts are appreciated.

    If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Motability Scheme Team at Lookers Ford Colchester
  • Rating 5.0
    Everything went really well and I was kept informed all along the way. Staff were friendly and great customers service.
    Response from Lookers Ford Colchester
    Hello Daniel T.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that your experience with us went smoothly and that you felt well-informed throughout the process. Our team takes great pride in providing friendly and excellent customer service, and your feedback truly means a lot to us.

    If there's anything else we can assist you with in the future, please don't hesitate to reach out. We look forward to serving you again at Lookers Ford Colchester.

    Best regards,

    Ann Scott
    Lookers Ford Colchester Team
  • Rating 4.0
    Good - offered hot drinks while I waited for my car x
    Response from Lookers Ford Colchester
    Dear Julia A.,

    Thank you for taking the time to share your feedback with us. We're delighted to hear that you appreciated the hot drinks while waiting for your car. Your comfort and satisfaction are important to us, and we're always looking for ways to enhance our service.

    If there's anything more we can do to improve your experience, please don't hesitate to let us know. We value your input and look forward to welcoming you back to Lookers Ford Colchester in the future.

    Best regards,

    The Lookers Ford Colchester Team
  • Rating 5.0
    Brilliant!! Chloe from ford lookers Colchester was very patient and went through everything I needed to know. Would highly recommend!
    Response from Lookers Ford Colchester
    Hello Naomi,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear about your positive experience with Chloe at Lookers Ford Colchester. It's great to know that she was able to assist you thoroughly and patiently. Your recommendation means a lot to us, and we are delighted to have been able to meet your expectations. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Lookers Ford Colchester Team
  • Rating 5.0
    We had a lovely time with Cole she was very very helpful and made me a latte kind regards Deborah Timms
    Response from Lookers Ford Colchester
    Dear Deborah,

    Thank you so much for taking the time to share your wonderful feedback with us. We're thrilled to hear that you had a lovely experience with Cole and that she was able to assist you so effectively. It's great to know that you enjoyed the latte as well!

    Your kind words and perfect rating mean a lot to us, and we are delighted to have been able to provide you with the service you deserve. If there's anything else we can do for you in the future, please don't hesitate to reach out.

    Kind regards,
    The Motability Scheme Team at Lookers Ford Colchester
  • Rating 5.0
    Stewart was very helpful and caring to my needs, excellent service
    Response from Lookers Ford Colchester
    Dear Susan B.,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear that Stewart was able to provide you with the excellent service you deserve. At Lookers Ford Colchester, we strive to meet the needs of our customers with care and attention, and it's rewarding to know that we succeeded in your case.

    Your kind words and perfect rating are greatly appreciated and will be shared with Stewart and the entire team. We look forward to welcoming you back in the future and assisting you with any further needs.

    Warm regards,

    Ann Scott
    Lookers Ford Colchester Team
  • Rating 4.0
    Good experience thank you chloe
    Response from Lookers Ford Colchester
    Hello Julia,

    Thank you for taking the time to share your feedback with us. We're delighted to hear that you had a good experience with Chloe at Lookers Ford Colchester. Your satisfaction is important to us, and we appreciate your positive rating. If there's anything more we can do to enhance your experience or if you have any further comments, please feel free to let us know. We look forward to welcoming you back in the future.

    Best regards,
    The Lookers Ford Colchester Team
  • Rating 5.0
    Fantastic service very knowledgeable and friendly answered every question fully.
    Response from Lookers Ford Colchester
    Hello George,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a fantastic experience with our team at Lookers Ford Colchester. It's great to know that our knowledgeable and friendly staff were able to answer all your questions fully. Your feedback is incredibly valuable to us, and we are delighted that we could assist you with your mobility needs. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Lookers Ford Colchester Team
  • Rating 5.0
    Friendly very helpful George helped me with the choice made process easy
    Response from Lookers Ford Colchester
    Hello Jordan,

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that George was able to assist you effectively and make the process easy. Providing friendly and helpful service is our top priority, and it's great to know that we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Lookers Ford Colchester.

    Best regards,
    The Motability Scheme Team at Lookers Ford Colchester
  • Rating 5.0
    Very friendly helpful and knowledgeable
    Nothing was too much trouble
    Whole process was quick and easy
    Response from Lookers Ford Colchester
    Dear Jenner B.,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you found our team at Lookers Ford Colchester to be friendly, helpful, and knowledgeable. It's fantastic to know that we could assist you without any trouble. Your feedback is greatly appreciated and motivates us to continue providing excellent service to all our customers. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    The Lookers Ford Colchester Team
  • Rating 5.0
    Polite courteous and professional.

    Kind and understanding
    Response from Lookers Ford Colchester
    Dear Sharon D.,

    Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that you found our team to be polite, courteous, and professional. Your kind words and understanding mean a lot to us, and we are delighted to know that you had a positive experience with the Motability Scheme at Lookers Ford Colchester.

    Your feedback is incredibly valuable, and it motivates us to continue providing the best service possible. If there is anything else we can assist you with, please don't hesitate to reach out.

    Thank you once again for your support and for giving us a perfect rating. We look forward to serving you again in the future.

    Warm regards,

    The Lookers Ford Colchester Team

Similar Motability Scheme dealers