Motability Scheme at EMG Kia Ely

4.8
Rating 4.8
(42 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 10:00 - 16:00

Welcome to EMG Kia Ely

Welcome to EMG Kia Ely, part of the EMG Motor Group, established in 1999 and with multiple franchises across our ten sites throughout East Anglia.

Our dedicated Motability scheme specialists always endeavour to make your experience the best it can be on every visit, with an impressive selection of vehicles making it easy to find the car that suits you.
Our team are here to answer any questions you may have in choosing the right car, supporting you through the application process and advising you on servicing and maintaining your new vehicle.

Contact EMG Kia Ely on 01353611611 to make an appointment with our Motability specialist.

Contact information

Address
Angel Drove
Southern Bypass
Ely Ely CB7 4DT
GB
Phone Number
Call EMG Kia Ely on 01353 611611
Email
Reviews
Visit dealer website

Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday09:00 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Mark Smith
  • Lawrence Waugh
  • James Collett
  • Michael Mulligan
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday08:30 - 13:00
SundayClosed

Motability service specialists:

  • Shane Lawlor
  • Alistair Steenkamp
We recommend calling and booking an appointment before visiting.
Click pin to expand map

Accessibility features at EMG Kia Ely

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at EMG Kia Ely

  • Rating 5.0
    Very helpful and kind
    Response from EMG Kia Ely
    Thank you for your brilliant review Susan! We'll pass your kind comments on to our Team. Please let us know if there is anything else we can do to help in the future!
  • Rating 5.0
    Friendly and professional .
    Response from EMG Kia Ely
    Thank your brilliant review Christopher
  • Rating 5.0
    The adviser Lawrence was super in helping us from our first inquiry to us collecting the car
    Response from EMG Kia Ely
    Thank you for your brilliant review Toby! We'll pass your kind comments on to Lawrence and our General Manager. Please let us know if there is anything else we can do to help in the future!
  • Rating 5.0
    Fantastic! Friendly, quick and great communication throughout.
    Response from EMG Kia Ely
    Thank you for choosing us for your Motability car! We look forward to seeing you again soon.
  • Rating 5.0
    Everyone was kind polite and a pleasure to meet and do business with
    Response from EMG Kia Ely
    Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks EMG Kia Ely.
  • Rating 2.0
    Kia are very hit and miss and tbh not always that helpful.. some staff have attitudes and I find they don’t always listen
    Response from EMG Kia Ely
    Hi Wayne, thank you for your review. We're sorry to hear that you weren't completely satisfied with the service you received. Please contact us at customer.service@emgmotorgroup.com so a Manager can look into this for you.
  • Rating 5.0
    Great dealers and good advice
    Response from EMG Kia Ely
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Great service Brought car back for an appointment I forgot about
    Response from EMG Kia Ely
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    The staff done a good job and brought it back in good time.
    Response from EMG Kia Ely
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Good customer service, friendly and helpful.
    Response from EMG Kia Ely
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Brilliant customer service
    Response from EMG Kia Ely
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Superb customer service as always!!
    Response from EMG Kia Ely
    Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received. If you need anything in the future, please let us know.
  • Rating 5.0
    Great customer service and knowledge
    Response from EMG Kia Ely
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Very good
    Response from EMG Kia Ely
    Thank you for your high star rating.
  • Rating 5.0
    Excellent customer service. Going above and beyond to support me.
    Response from EMG Kia Ely
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Extremely good
    Response from EMG Kia Ely
    We're thrilled to see that you enjoyed your visit at EMG Kia Ely. If you need anything in the future, please let us know.
  • Rating 5.0
    Very good indeed, K Wickham
    Response from EMG Kia Ely
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Lawrence was so lovely and helpful.
    Response from EMG Kia Ely
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards, EMG Kia Ely
  • Rating 5.0
    Picked up & dropped off by very pleasant driver. Great service (including wash & vacuum).
    Response from EMG Kia Ely
    Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received. Many thanks EMG Kia Ely
  • Rating 5.0
    Nice people, good service.
    Response from EMG Kia Ely
    It is great to know that you would rate us as 5 stars Stuart, thank you for taking the time to leave us this great review! Kind regards, EMG Kia Ely

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