Motability Scheme at EMG Kia Ely
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 10:00 - 16:00
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Welcome to EMG Kia Ely
Welcome to EMG Kia Ely, part of the EMG Motor Group, established in 1999 and with multiple franchises across our ten sites throughout East Anglia.
Our dedicated Motability scheme specialists always endeavour to make your experience the best it can be on every visit, with an impressive selection of vehicles making it easy to find the car that suits you.
Our team are here to answer any questions you may have in choosing the right car, supporting you through the application process and advising you on servicing and maintaining your new vehicle.
Contact EMG Kia Ely on 01353611611 to make an appointment with our Motability specialist.
Contact information
Address
Angel Drove
Southern Bypass
Ely Ely CB7 4DT
GB
Phone Number
Call EMG Kia Ely on 01353 611611
01353 611611
Website
Email
Feedback
Reviews
Find or leave a review on Google
Showroom details 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 10:00 - 16:00Toggle Hours
Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 10:00 - 16:00
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:30 - 18:00 |
| Tuesday | 08:30 - 18:00 |
| Wednesday | 08:30 - 18:00 |
| Thursday | 08:30 - 18:00 |
| Friday | 08:30 - 18:00 |
| Saturday | 09:00 - 17:00 |
| Sunday | 10:00 - 16:00 |
Motability Scheme specialists:
- Mark Smith
- Lawrence Waugh
- James Collett
- Michael Mulligan
We recommend calling and booking an appointment before visiting.
Service centre details 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 13:00Closed Today Toggle Hours
Service centre details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 13:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:30 - 18:00 |
| Tuesday | 08:30 - 18:00 |
| Wednesday | 08:30 - 18:00 |
| Thursday | 08:30 - 18:00 |
| Friday | 08:30 - 18:00 |
| Saturday | 08:30 - 13:00 |
| Sunday | Closed |
Motability service specialists:
- Shane Lawlor
- Alistair Steenkamp
We recommend calling and booking an appointment before visiting.
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Accessibility features at EMG Kia Ely
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toilet
The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK - Automatic door entranceThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK
- Designated quiet opening timesThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK
- Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Reviews at EMG Kia Ely
- Rating 5.0Feb 27, 2024Everyone was kind polite and a pleasure to meet and do business withResponse from EMG Kia ElyFeb 28, 2024Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks EMG Kia Ely.
- Rating 2.0Feb 23, 2024Kia are very hit and miss and tbh not always that helpful.. some staff have attitudes and I find they don’t always listenResponse from EMG Kia ElyFeb 26, 2024Hi Wayne, thank you for your review. We're sorry to hear that you weren't completely satisfied with the service you received. Please contact us at customer.service@emgmotorgroup.com so a Manager can look into this for you.
- Rating 5.0Jan 17, 2024Great dealers and good adviceResponse from EMG Kia ElyJan 19, 2024Thank you for your kind words - we're glad to have been of service!
- Rating 5.0Nov 14, 2023Great service Brought car back for an appointment I forgot aboutResponse from EMG Kia ElyNov 17, 2023Thank you for your kind words - we're glad to have been of service!
- Rating 5.0Oct 25, 2023The staff done a good job and brought it back in good time.Response from EMG Kia ElyOct 30, 2023Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
- Rating 5.0Oct 13, 2023Good customer service, friendly and helpful.Response from EMG Kia ElyOct 30, 2023Thank you for your kind words - we're glad to have been of service!
- Rating 5.0Oct 6, 2023Brilliant customer serviceResponse from EMG Kia ElyOct 13, 2023Thank you for your kind words - we're glad to have been of service!
- Rating 5.0Aug 9, 2023Superb customer service as always!!Response from EMG Kia ElyAug 10, 2023Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received. If you need anything in the future, please let us know.
- Rating 5.0Jul 11, 2023Great customer service and knowledgeResponse from EMG Kia ElyJul 13, 2023Thank you for your kind words - we're glad to have been of service!
- Rating 5.0Jul 5, 2023Very goodResponse from EMG Kia ElyJul 6, 2023Thank you for your high star rating.
- Rating 5.0Jun 29, 2023Excellent customer service. Going above and beyond to support me.Response from EMG Kia ElyJul 3, 2023Thank you for your kind words - we're glad to have been of service!
- Rating 5.0Jun 21, 2023Extremely goodResponse from EMG Kia ElyJun 27, 2023We're thrilled to see that you enjoyed your visit at EMG Kia Ely. If you need anything in the future, please let us know.
- Rating 5.0Jun 2, 2023Very good indeed, K WickhamResponse from EMG Kia ElyJun 5, 2023Thank you for your kind words - we're glad to have been of service!
- Rating 5.0May 2, 2023Lawrence was so lovely and helpful.Response from EMG Kia ElyMay 5, 2023Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards, EMG Kia Ely
- Rating 5.0Apr 26, 2023Picked up & dropped off by very pleasant driver. Great service (including wash & vacuum).Response from EMG Kia ElyApr 28, 2023Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received. Many thanks EMG Kia Ely
- Rating 5.0Apr 24, 2023Nice people, good service.Response from EMG Kia ElyApr 24, 2023It is great to know that you would rate us as 5 stars Stuart, thank you for taking the time to leave us this great review! Kind regards, EMG Kia Ely
- Rating 5.0Apr 17, 2023Really kind and patient professionalResponse from EMG Kia ElyApr 19, 2023Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
- Rating 3.0Mar 14, 2023No courtesy car available for me. Seems to have been a misunderstanding regarding date.Response from EMG Kia ElyMar 15, 2023Hi Rose, thank you for your review. We've passed on your feedback to our Service Manager to review. If you need anything in the future, please let us know.
- Rating 5.0Mar 10, 2023Excellent serviceResponse from EMG Kia ElyMar 13, 2023It is great to know that you would rate us as 5 stars Carol, thank you for taking the time to leave us this great review! Kind regards, EMG Kia Ely
- Rating 5.0Mar 10, 2023Really nice people.Response from EMG Kia ElyMar 13, 2023Hello Stuart P.. Thank you for taking the time to leave us a review about your visit.