Motability Scheme at EMG Kia Ely

4.8
Rating 4.8
(58 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 10:00 - 16:00
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Welcome to EMG Kia Ely

Motability Scheme at EMG Kia Ely

Welcome to EMG Kia Ely, part of the EMG Motor Group, established in 1999 and with multiple franchises across our ten sites throughout East Anglia.

Our dedicated Motability scheme specialists always endeavour to make your experience the best it can be on every visit, with an impressive selection of vehicles making it easy to find the car that suits you.
Our team are here to answer any questions you may have in choosing the right car, supporting you through the application process and advising you on servicing and maintaining your new vehicle.

Contact EMG Kia Ely on 01353611611 to make an appointment with our Motability specialist.

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Contact information

Address
Angel Drove
Southern Bypass
Ely Ely CB7 4DT
GB
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Phone Number
Call EMG Kia Ely on 01353 611611
01353 611611
01353 611611
Website

Visit dealer website

Email

Email us

Reviews

Find or leave a review on Google

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Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 10:00 - 16:00
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Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday09:00 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Lawrence Waugh
  • James Collett
  • Michael Mulligan
  • Marc Zochowski
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday08:30 - 13:00
SundayClosed

Motability service specialists:

  • Shane Lawlor
  • Matthew Peacock
We recommend calling and booking an appointment before visiting.
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Accessibility features at EMG Kia Ely

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at EMG Kia Ely

  • Rating 5.0
    Very helpful good information very supportive
    Response from EMG Kia Ely
    Hello Diane B.,

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you found our team to be helpful, informative, and supportive. Your feedback is incredibly valuable to us, and it motivates us to continue providing the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at EMG Kia Ely.

    Best regards,
    The Motability Scheme Team at EMG Kia Ely
  • Rating 5.0
    Very helpful, answered any questions I had even the daft ones. Looking forward to getting my Kia Niro.
    Response from EMG Kia Ely
    Hello Jacqueline,

    Thank you so much for your wonderful review! We're thrilled to hear that you found our team helpful and that all your questions were answered to your satisfaction. It's great to know you're looking forward to getting your Kia Niro. We are excited to assist you with your new vehicle and ensure it meets all your needs. If you have any more questions or need further assistance, please don't hesitate to reach out.

    Best wishes,
    The EMG Kia Ely Team
  • Rating 5.0
    Mark at the dealership was great, also Mobility in arranging my adaptions which were done efficiently.
    Response from EMG Kia Ely
    Hello John O.,

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you had a great experience with Mark at our dealership and that the process of arranging your adaptations went smoothly. Our team strives to provide efficient and helpful service, and it's fantastic to know we met your expectations. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The EMG Kia Ely Team
  • Rating 5.0
    Very helpful friendly staff.
    All details very well explained.
    Highly recommended dealer.
    Response from EMG Kia Ely
    Dear Lena M.,

    Thank you so much for taking the time to leave such a wonderful review for the Motability Scheme at EMG Kia Ely. We are thrilled to hear that you found our staff to be helpful and friendly, and that all details were well explained during your visit. Your recommendation means a lot to us, and we are delighted to have earned a 5-star rating from you.

    If you have any further questions or need assistance in the future, please do not hesitate to reach out. We look forward to welcoming you back to our dealership.

    Best regards,

    The EMG Kia Ely Team
  • Rating 5.0
    James was very helpful. He explained all the different options available to me and asked me relevant questions.
    Response from EMG Kia Ely
    Dear Teresa T.,

    Thank you for taking the time to share your positive experience with us at the Motability Scheme at EMG Kia Ely. We are thrilled to hear that James was able to assist you effectively by explaining the different options available and asking relevant questions to ensure you made the best choice for your needs.

    Your feedback is incredibly valuable to us, and it is always rewarding to know that our team is providing the level of service we strive for. We will be sure to pass on your kind words to James.

    If you have any further questions or need assistance in the future, please do not hesitate to reach out. We look forward to serving you again.

    Best regards,

    The Motability Scheme Team at EMG Kia Ely
  • Rating 5.0
    Great all round.
    Response from EMG Kia Ely
    Thank you for the feedback Linda! We appreciate your kind words and see you next time.
  • Rating 5.0
    Mark was very helpful throughout
    Response from EMG Kia Ely
    Thank you for your excellent review Mae! Please don't hesitate to reach out if there's anything additional we can do for you.
  • Rating 5.0
    Very good
    Response from EMG Kia Ely
    Thank you for your 5 star review Lesley!
  • Rating 5.0
    Excellent service. Would recommend to anyone.
    Response from EMG Kia Ely
    Thank you for your review Laverne. If you need anything else, please don't hesitate to contact us!
  • Rating 5.0
    Very kind and helpful to me
    Response from EMG Kia Ely
    Thank you for your brilliant review Susan. If you need anything else, please don't hesitate to contact us!
  • Rating 5.0
    Had good service very polite
    Response from EMG Kia Ely
    Thank you for your brilliant review Eileen, if you need anything in the future, please let us know. Take care.
  • Rating 5.0
    Absolutely no problem at all. They made collecting and dropping my car back to me so easy. Sent me the cover video of the service. Thank you
    Response from EMG Kia Ely
    Thank you for your brilliant review Wendy, if you need anything in the future, please let us know. Take care.
  • Rating 5.0
    Was really helpful
    Response from EMG Kia Ely
    Thank you for your brilliant review Rihannah!
  • Rating 5.0
    Really good manager Lawrence as always helps and knows his job
    Response from EMG Kia Ely
    Thank you for your brilliant review David. If you need anything else, please don't hesitate to contact us
  • Rating 5.0
    Friendly and helpful staff
    Response from EMG Kia Ely
    Thank you Paul!
  • Rating 5.0
    Friendly, professional,quick. Perfect .
    Response from EMG Kia Ely
    Thank you for your 5 star review Christopher, If you need anything in the future, please let us know!
  • Rating 5.0
    Very helpful and kind
    Response from EMG Kia Ely
    Thank you for your brilliant review Susan! We'll pass your kind comments on to our Team. Please let us know if there is anything else we can do to help in the future!
  • Rating 5.0
    Friendly and professional .
    Response from EMG Kia Ely
    Thank your brilliant review Christopher
  • Rating 5.0
    The adviser Lawrence was super in helping us from our first inquiry to us collecting the car
    Response from EMG Kia Ely
    Thank you for your brilliant review Toby! We'll pass your kind comments on to Lawrence and our General Manager. Please let us know if there is anything else we can do to help in the future!
  • Rating 5.0
    Fantastic! Friendly, quick and great communication throughout.
    Response from EMG Kia Ely
    Thank you for choosing us for your Motability car! We look forward to seeing you again soon.

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