The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Welcome to EMG Kia Ely
Welcome to EMG Kia Ely, part of the EMG Motor Group, established in 1999 and with multiple franchises across our ten sites throughout East Anglia.
Our dedicated Motability scheme specialists always endeavour to make your experience the best it can be on every visit, with an impressive selection of vehicles making it easy to find the car that suits you.
Our team are here to answer any questions you may have in choosing the right car, supporting you through the application process and advising you on servicing and maintaining your new vehicle.
Contact EMG Kia Ely on 01353611611 to make an appointment with our Motability specialist.
Contact information
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Showroom details 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 10:00 - 16:00Toggle Hours
Day of the Week | Opening hours |
---|---|
Monday | 08:30 - 18:00 |
Tuesday | 08:30 - 18:00 |
Wednesday | 08:30 - 18:00 |
Thursday | 08:30 - 18:00 |
Friday | 08:30 - 18:00 |
Saturday | 09:00 - 17:00 |
Sunday | 10:00 - 16:00 |
Motability Scheme specialists:
- Lawrence Waugh
- James Collett
- Michael Mulligan
- Marc Zochowski
Service centre details 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 13:00Closed Today Toggle Hours
Day of the Week | Opening hours |
---|---|
Monday | 08:30 - 18:00 |
Tuesday | 08:30 - 18:00 |
Wednesday | 08:30 - 18:00 |
Thursday | 08:30 - 18:00 |
Friday | 08:30 - 18:00 |
Saturday | 08:30 - 13:00 |
Sunday | Closed |
Motability service specialists:
- Shane Lawlor
- Matthew Peacock
Accessibility features at EMG Kia Ely
- Accessible car parkingAdditional InformationThe dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK
- Accessible toiletAdditional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entranceAdditional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK
- Designated quiet opening timesAdditional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK
- Hearing aid assistanceAdditional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableAdditional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesAdditional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Reviews at EMG Kia Ely
- Rating 5.0Nov 12, 2024Mark was very helpful throughoutResponse from EMG Kia ElyNov 13, 2024Thank you for your excellent review Mae! Please don't hesitate to reach out if there's anything additional we can do for you.
- Rating 5.0Oct 28, 2024Very goodResponse from EMG Kia ElyOct 28, 2024Thank you for your 5 star review Lesley!
- Rating 5.0Oct 10, 2024Excellent service. Would recommend to anyone.Response from EMG Kia ElyOct 10, 2024Thank you for your review Laverne. If you need anything else, please don't hesitate to contact us!
- Rating 5.0Oct 8, 2024Very kind and helpful to meResponse from EMG Kia ElyOct 9, 2024Thank you for your brilliant review Susan. If you need anything else, please don't hesitate to contact us!
- Rating 5.0Sep 30, 2024Had good service very politeResponse from EMG Kia ElySep 30, 2024Thank you for your brilliant review Eileen, if you need anything in the future, please let us know. Take care.
- Rating 5.0Sep 26, 2024Absolutely no problem at all. They made collecting and dropping my car back to me so easy. Sent me the cover video of the service. Thank youResponse from EMG Kia ElySep 27, 2024Thank you for your brilliant review Wendy, if you need anything in the future, please let us know. Take care.
- Rating 5.0Sep 9, 2024Was really helpfulResponse from EMG Kia ElySep 9, 2024Thank you for your brilliant review Rihannah!
- Rating 5.0Aug 28, 2024Really good manager Lawrence as always helps and knows his jobResponse from EMG Kia ElyAug 28, 2024Thank you for your brilliant review David. If you need anything else, please don't hesitate to contact us
- Rating 5.0Aug 5, 2024Friendly and helpful staffResponse from EMG Kia ElyAug 6, 2024Thank you Paul!
- Rating 5.0Jul 22, 2024Friendly, professional,quick. Perfect .Response from EMG Kia ElyJul 23, 2024Thank you for your 5 star review Christopher, If you need anything in the future, please let us know!
- Rating 5.0Jul 1, 2024Very helpful and kindResponse from EMG Kia ElyJul 3, 2024Thank you for your brilliant review Susan! We'll pass your kind comments on to our Team. Please let us know if there is anything else we can do to help in the future!
- Rating 5.0Jun 25, 2024Friendly and professional .Response from EMG Kia ElyJun 28, 2024Thank your brilliant review Christopher
- Rating 5.0Jun 17, 2024The adviser Lawrence was super in helping us from our first inquiry to us collecting the carResponse from EMG Kia ElyJun 18, 2024Thank you for your brilliant review Toby! We'll pass your kind comments on to Lawrence and our General Manager. Please let us know if there is anything else we can do to help in the future!
- Rating 5.0May 28, 2024Fantastic! Friendly, quick and great communication throughout.Response from EMG Kia ElyMay 31, 2024Thank you for choosing us for your Motability car! We look forward to seeing you again soon.
- Rating 5.0Feb 27, 2024Everyone was kind polite and a pleasure to meet and do business withResponse from EMG Kia ElyFeb 28, 2024Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks EMG Kia Ely.
- Rating 2.0Feb 23, 2024Kia are very hit and miss and tbh not always that helpful.. some staff have attitudes and I find they don’t always listenResponse from EMG Kia ElyFeb 26, 2024Hi Wayne, thank you for your review. We're sorry to hear that you weren't completely satisfied with the service you received. Please contact us at customer.service@emgmotorgroup.com so a Manager can look into this for you.
- Rating 5.0Jan 17, 2024Great dealers and good adviceResponse from EMG Kia ElyJan 19, 2024Thank you for your kind words - we're glad to have been of service!
- Rating 5.0Nov 14, 2023Great service Brought car back for an appointment I forgot aboutResponse from EMG Kia ElyNov 17, 2023Thank you for your kind words - we're glad to have been of service!
- Rating 5.0Oct 25, 2023The staff done a good job and brought it back in good time.Response from EMG Kia ElyOct 30, 2023Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
- Rating 5.0Oct 13, 2023Good customer service, friendly and helpful.Response from EMG Kia ElyOct 30, 2023Thank you for your kind words - we're glad to have been of service!