Motability Scheme at Gates Ford Harlow
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 10:00 - 16:00
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Welcome to Gates Ford Harlow
Established in 1920, Gates are a family-owned and operated Ford Main Dealer group with locations across Essex, Hertfordshire and London including the brand-new flagship FordStore in Harlow.
Our friendly team of Motability Scheme Specialists have a wealth of experience regarding the Motability Scheme. Whether it is your first car or you are looking to renew, we will be on hand every step of the way to ensure that your application is seamless and worry-free. We have a huge range of Ford vehicles available either and we'd welcome the opportunity to discuss your individual requirements and help you find the vehicle that's right for you.
Contact Gates Ford Harlow on 01279213923 to make an appointment with our Motability specialist or call 01279 213925 to book in a service or MOT.
Contact information
Address
Gates Corner
Edinburgh Way
Essex CM20 2EG
GB
Phone Number
Call Gates Ford Harlow on 01279 213923
01279 213923
Website
Email
Reviews
Find or leave a review on Google
Showroom details 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 10:00 - 16:00Toggle Hours
Showroom details
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 10:00 - 16:00
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 08:00 - 18:00 |
| Sunday | 10:00 - 16:00 |
Motability Scheme specialists:
- Michael Johnson
- Rickie Meads
- Daryl Watts
- Francesco Pizzo
- Joseph Hayden
- Jonathan Hills
- Amy Graham
- Latriece Gordon-Hatcher
We recommend calling and booking an appointment before visiting.
Service centre details 07:30 - 18:30 07:30 - 18:30 07:30 - 18:30 07:30 - 18:30 07:30 - 18:30 08:00 - 13:30Closed Today Toggle Hours
Service centre details
07:30 - 18:30 07:30 - 18:30 07:30 - 18:30 07:30 - 18:30 07:30 - 18:30 08:00 - 13:30Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 07:30 - 18:30 |
| Tuesday | 07:30 - 18:30 |
| Wednesday | 07:30 - 18:30 |
| Thursday | 07:30 - 18:30 |
| Friday | 07:30 - 18:30 |
| Saturday | 08:00 - 13:30 |
| Sunday | Closed |
Motability service specialists:
- Colin Stevens
- Mark Morris
- Georgina Williams Ketteridge
We recommend calling and booking an appointment before visiting.
Click pin to expand map
Accessibility features at Gates Ford Harlow
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entranceThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK
- Designated quiet opening times
This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK - Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Reviews at Gates Ford Harlow
- Rating 5.0Nov 18, 2024Motability specialist was exactly that - they made sure the vehicle matched each and every one of my requirementsResponse from Gates Ford HarlowNov 19, 2024Hi Anthony, thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you! Many thanks Harry - Gates Ford
- Rating 5.0Nov 12, 2024Efficient
Prompt
Kept informed
Good customer serviceResponse from Gates Ford HarlowNov 13, 2024Hello Caroline. Thank you for taking the time to leave us a review about your visit. Many Thanks Harry - Gates Ford - Rating 5.0Nov 6, 2024A very good service and a very good experience over allResponse from Gates Ford HarlowNov 7, 2024Hi Linda. Thank you for your kind words - we're glad to have been of service! Many Thanks Harry - Gates Ford.
- Rating 5.0Oct 31, 2024Excellent service all round - Rickie made sure we knew exactly the specifications of the vehicle and how they met all of our requirements and expectationsResponse from Gates Ford HarlowOct 31, 2024Hi Anthony. Thank you so much for your kind words! We are so happy to hear that Rickie was able to provide you with excellent service. Many Thanks Harry - Gates Ford
- Rating 5.0Oct 30, 2024We were giving all the information needed to make the correct choice of vehicle that suited our needs.Response from Gates Ford HarlowOct 31, 2024Hello Holly. Thank you for taking the time to leave us a review about your visit. Many thanks Harry - Gates Ford
- Rating 5.0Oct 30, 2024I’ve always had a Ford motability car and always dealt with Rickie mead. Absolutely fantastic as usualResponse from Gates Ford HarlowOct 31, 2024Hi Angela. Thank you for the great review and the feedback on Rickie, we really appreciate it. Many Thanks Harry - Gates Ford
- Rating 5.0Oct 28, 2024Both Johnathon Hills and Joe Hayden were great, very friendly and informative and helpful, can not fault them at allResponse from Gates Ford HarlowOct 28, 2024Hi Pauline. Thank you for the great review and the feedback on Johnathon and Joe, we really appreciate it! Many Thanks Harry - Gates Ford
- Rating 5.0Oct 16, 2024Verg professionalResponse from Gates Ford HarlowOct 17, 2024Hi Jennifer, thank you for your kind words - we're glad to have been of service! Many thanks Harry - Gates Ford
- Rating 5.0Oct 16, 2024Very goodResponse from Gates Ford HarlowOct 17, 2024Hi Jennifer, thank you for taking the time to leave us a review about your visit. Many Thanks Harry - Gates Ford
- Rating 5.0Oct 16, 2024Very professionalResponse from Gates Ford HarlowOct 17, 2024Hi Jennifer, Thank you for choosing us for your Motability car! We look forward to seeing you again soon. Many Thanks Harry - Gates Ford
- Rating 5.0Oct 1, 2024Jonathan was very knowledgeable and helpfulResponse from Gates Ford HarlowOct 2, 2024Hello Pauline. Thank you so much for your kind words! We are so happy to hear that Jonathan was able to provide you with excellent service. Thank you again for your positive review! Many thanks Harry - Gates Ford
- Rating 5.0Sep 30, 2024Can’t fault this dealership at all!!
Gates of Harlow Ford Exceeded all of my expectations especially my motability advisor “Latrice” Latrice was very attentive and very thorough going through every detail of the ordering process from beginning to end. Being extremely patient with me and answering all of my questions in a pleasant and relaxed manner making me feel at ease. I received monthly updates on how my factory order was progressing and when my vehicle was ready to collect I was shown around the car and taken through every gadget and gizmo by Latrice individually so I wasn’t left wondering how things worked. In the past I’ve been left feeling strung along by garages when placing orders I’ve been given certain time frames at the point of placing order only for said garages to move the goalposts weeks down the line once they have the order in the bag, That wasn’t the case with Gates of Harlow Latrice said we were looking at the first week of October for collection and it was actually ready 2 weeks early!! Good old fashion customer service and attention to detail really does still go a very long way in this ever technological age and Gates of Harlow and in particular Latrice have this down to a tea! They’ve definitely earned themselves a repeat customer in me.Response from Gates Ford HarlowOct 1, 2024Hello William. Thank you so much for your kind words! We are so happy to hear that Latrice was able to provide you with excellent service. Thank you again for your positive review and enjoy your new car! Many thanks Harry - Gates Ford. - Rating 5.0Sep 26, 2024Excellent, informative and understanding. Would highly recommend. It was a seamless and easy visit and am delighted to have purchased a car from Gates Ford Harlow.Response from Gates Ford HarlowSep 27, 2024Hi Sarita. Thank you for your kind words - we're glad to have been of service! Enjoy your new car and we hope to see you again soon. Many Thanks, Harry - Gates Ford
- Rating 5.0Sep 20, 2024Very knowledgable and helpfulResponse from Gates Ford HarlowSep 23, 2024Hi Pauline. Thank you for your high star rating. Many thanks, Harry - Gates Ford
- Rating 5.0Sep 19, 2024Super serviceResponse from Gates Ford HarlowSep 20, 2024Hello Sylwia C. Thank you for taking the time to leave us a review about your visit. Many thanks, Harry - Gates Ford
- Rating 5.0Aug 12, 2024Very good service from themResponse from Gates Ford HarlowAug 13, 2024Thank you for your kind words - we're glad to have been of service! Take care, Alison - Gates Ford.
- Rating 5.0Aug 5, 2024Great serviceResponse from Gates Ford HarlowAug 6, 2024Thank you for your high star rating. Many thanks, Lucy.
- Rating 5.0Jul 25, 2024People are always friendly they always say what they're gonna do and let you know the progress in the meantime everything's always done fantastically and would definitely recommend it recommend the they're fantastic job to anyoneResponse from Gates Ford HarlowJul 31, 2024Thank you for your kind words - we're glad to have been of service!
- Rating 5.0Jul 9, 2024Absolutely brilliant Joe was the one that served me and I couldn't have asked for a better experience. Explained everything clearly and the speed at which I had my new car was amazing. The only thing I thought you should get a charger to charge the car while you're out. You get supplied with one on a 3-pin plug but it was £160 to buy a charger to use on public chargersResponse from Gates Ford HarlowJul 10, 2024Hi Kevin, thank you for taking the time to leave the feedback. It is great to hear that you enjoyed your experience with Joe, we hope to see you again soon! Kind regards, Lucy - Gates Ford.
- Rating 5.0Jul 9, 2024Superb customer experience when ordering my motability vehicle from Latrice
Wasn’t rushed
Everything explained clearly
Offered refreshments
Good old fashioned customer service goes a long wayResponse from Gates Ford HarlowJul 10, 2024Hi William, thank you for taking the time to leave us this brilliant 5 star review, your comments have been passed to Management to ensure that Latrice receives recognition for her fantastic customer service which she provided to you. Kind regards, Lucy - Gates Ford