Motability Scheme at Gates Ford Harlow

4.8
Rating 4.8
(195 reviews)
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 10:00 - 16:00
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Welcome to Gates Ford Harlow

Motability Scheme at Gates Ford Harlow

Established in 1920, Gates are a family-owned and operated Ford Main Dealer group with locations across Essex, Hertfordshire and London including the brand-new flagship FordStore in Harlow.

Our friendly team of Motability Scheme Specialists have a wealth of experience regarding the Motability Scheme. Whether it is your first car or you are looking to renew, we will be on hand every step of the way to ensure that your application is seamless and worry-free. We have a huge range of Ford vehicles available either and we'd welcome the opportunity to discuss your individual requirements and help you find the vehicle that's right for you.

Contact Gates Ford Harlow on 01279213923 to make an appointment with our Motability specialist or call 01279 213925 to book in a service or MOT.

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Contact information

Address
Gates Corner
Edinburgh Way
Essex CM20 2EG
GB
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Phone Number
Call Gates Ford Harlow on 01279 213923
01279 213923
01279 213923
Website

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Email

Email us

Feedback

Leave dealer feedback

Reviews

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Showroom details
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 10:00 - 16:00
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Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 18:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Michael Johnson
  • Rickie Meads
  • Daryl Watts
  • Francesco Pizzo
  • Joseph Hayden
  • Jonathan Hills
  • Amy Graham
  • Latriece Gordon-Hatcher
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday07:30 - 18:30
Tuesday07:30 - 18:30
Wednesday07:30 - 18:30
Thursday07:30 - 18:30
Friday07:30 - 18:30
Saturday08:00 - 13:30
SundayClosed

Motability service specialists:

  • Colin Stevens
  • Mark Morris
  • Georgina Williams Ketteridge
We recommend calling and booking an appointment before visiting.
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Accessibility features at Gates Ford Harlow

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Gates Ford Harlow

  • Rating 5.0
    People are always friendly they always say what they're gonna do and let you know the progress in the meantime everything's always done fantastically and would definitely recommend it recommend the they're fantastic job to anyone
  • Rating 5.0
    Absolutely brilliant Joe was the one that served me and I couldn't have asked for a better experience. Explained everything clearly and the speed at which I had my new car was amazing. The only thing I thought you should get a charger to charge the car while you're out. You get supplied with one on a 3-pin plug but it was £160 to buy a charger to use on public chargers
    Response from Gates Ford Harlow
    Hi Kevin, thank you for taking the time to leave the feedback. It is great to hear that you enjoyed your experience with Joe, we hope to see you again soon! Kind regards, Lucy - Gates Ford.
  • Rating 5.0
    Superb customer experience when ordering my motability vehicle from Latrice
    Wasn’t rushed
    Everything explained clearly
    Offered refreshments
    Good old fashioned customer service goes a long way
    Response from Gates Ford Harlow
    Hi William, thank you for taking the time to leave us this brilliant 5 star review, your comments have been passed to Management to ensure that Latrice receives recognition for her fantastic customer service which she provided to you. Kind regards, Lucy - Gates Ford
  • Rating 5.0
    Couldn't fault, Joe was so helpful and the speed of getting a new car was amazing
    Response from Gates Ford Harlow
    We are very pleased to hear you had a such a great experience! Thanks, Lucy - Gates Ford.
  • Rating 5.0
    Absolutely brilliant Joe at motability couldn't have been any more helpful and managed to fit me in very quickly considering
    Response from Gates Ford Harlow
    Hi Kevin, thank you for taking the time to leave us this wonderful review, it is great to hear that you enjoyed your experience with Joe, we hope to see you again soon! Kind regards, Lucy - Gates Ford.
  • Rating 5.0
    Very helpful, and they took there time to explain everything.
    Response from Gates Ford Harlow
    Hi Karen, we are so happy to hear you had such a great experience. Thanks, Lucy - Gates Ford
  • Rating 5.0
    Very good
    Response from Gates Ford Harlow
    Thank you for your high star rating.
  • Rating 5.0
    Desk helpful car back quick
    Response from Gates Ford Harlow
    Thank you for your high star rating, we are happy to hear your feedback! Take care, Alison - Gates Ford.
  • Rating 5.0
    Very good
    Response from Gates Ford Harlow
    Hello Georgina. Thank you for taking the time to leave us a review about your visit. Kind regards, Lucy - Gates Ford
  • Rating 5.0
    Very good at his job Michael 10/10
    Response from Gates Ford Harlow
    Thank you for your high star rating. kind regards, Lucy - Gates Ford
  • Rating 5.0
    Very happy with the way I was treated, quickly and efficiently
    Response from Gates Ford Harlow
    Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received and we look forward to meeting you again. Take care, Alison - Gates Ford.
  • Rating 5.0
    excellent service from Fran and Abby, professional, thorough and personable.
    Fran ran through the Blue Cruise with me but I am not using the car at the moment full time so as soon as I am I will be setting that up, such a handy tool!
    Honestly a great job from Fran and Abby.
    Response from Gates Ford Harlow
    Hi Sian, thank you for taking the time to leave us this wonderful review, it is great to hear that you enjoyed your handover experience with Fran and Abby, we hope to see you again soon! Kind regards, Alison - Gates Ford.
  • Rating 5.0
    Darryl was very knowledgeable and kept us informed at every step.

    Response from Gates Ford Harlow
    Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received and will ensure Daryl receives the recognition he deserves. Many thanks, Alison - Gates Ford.
  • Rating 5.0
    Really pleased with the whole process. Joe was really knowledgeable about the scheme and very approachable. He made the whole process really easy. Very pleased.
    Response from Gates Ford Harlow
    Dear Amy, thank you so much for your kind words! We are so happy to hear that Joe was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review! Best wishes, Sandra - Gates Ford
  • Rating 5.0
    Joe hayden was amazing very polite very welcoming and made it easy thankyou
    Response from Gates Ford Harlow
    Dear Julie, thank you for the great review! We really appreciate your kind comments about Joe. We look forward to welcoming you back to the business again soon. Best wishes, Sandra - Gates Ford
  • Rating 5.0
    Fran and Abby was personable, professional and efficient.
    Made the process really easy to follow and comfortable.
    Response from Gates Ford Harlow
    Dear Sian, thank you for the great review! We really appreciate you taking the time to feedback and for your kind comments about Fran and Abby. We look forward to welcoming you back to the business again soon. Best wishes, Sandra - Gates Ford.
  • Rating 5.0
    Rickie the dealer couldn't do enough for us, superb service 👌
    Response from Gates Ford Harlow
    Dear Richard, thank you for your kind words - we're glad to have been of service! Best wishes, Sandra - Gates Ford
  • Rating 5.0
    Very polite and helpful
    Response from Gates Ford Harlow
    Dear martin, thank you for your kind words - we're glad to have been of service! Best wishes, Sandra - Gates Ford
  • Rating 5.0
    Excellent service. Joe couldn’t have gone more.
    Response from Gates Ford Harlow
    Dear John, thank you for your kind words regarding the excellent service you received from Joe. We look forward to welcoming you back in the future. Best wishes, Sandra - Gates Ford
  • Rating 5.0
    Man called jo made it very easy
    Response from Gates Ford Harlow
    Dear Julie, thank you for your kind words - we're glad to have been of service! Best wishes, Sandra - Gates Ford

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