Motability Scheme at Gates of Harlow

4.8
Rating 4.8
(214 reviews)
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 10:00 - 16:00
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Welcome to Gates of Harlow

Established in 1920, Gates are a family-owned and operated Ford Main Dealer group with locations across Essex, Hertfordshire and London.

Our friendly team of Motability Scheme Specialists have a wealth of experience regarding the Motability Scheme. Whether it is your first car or you are looking to renew, we will be on hand every step of the way to ensure that your application is seamless and worry-free. We have a huge range of Ford vehicles available and we'd welcome the opportunity to discuss your individual requirements and help you find the vehicle that's right for you.

Contact Gates of Harlow on 01279213923 to make an appointment with our Motability specialist or call 01279 213925 to book in a service or MOT.

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Contact information

Address
Gates Corner
Edinburgh Way
Essex CM20 2EG
GB
Get directions
Phone Number
Call Gates of Harlow on 01279 213923
01279 213923
01279 213923
Website

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Email

Email us

Reviews

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Showroom details
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 10:00 - 16:00
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Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 18:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Michael Johnson
  • Rickie Meads
  • Daryl Watts
  • Francesco Pizzo
  • Joseph Hayden
  • Jonathan Hills
  • Latriece Gordon-Hatcher
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday07:30 - 18:30
Tuesday07:30 - 18:30
Wednesday07:30 - 18:30
Thursday07:30 - 18:30
Friday07:30 - 18:30
Saturday08:00 - 13:30
SundayClosed

Motability service specialists:

  • Mark Morris
  • Georgina Williams Ketteridge
We recommend calling and booking an appointment before visiting.
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Accessibility features at Gates of Harlow

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Gates of Harlow

  • Rating 5.0
    Very happy
    Response from Gates of Harlow
    Hi Reegan, thank you for taking the time to leave us a review about your visit. Many Thanks, Harry - Gates Ford
  • Rating 5.0
    My experience at Gates of Harlow was exceptional both in service and in knowledge. Would trust no other Ford Dealership.
    Five stars
    Response from Gates of Harlow
    Hi Sarita. We're thrilled to see that you enjoyed your visit at Gates of Harlow - Lucy
  • Rating 5.0
    Excellent service always
    Response from Gates of Harlow
    Hi Sarita, Thank you for your kind words - we're glad to have been of service! Many Thanks, Harry - Gates Ford
  • Rating 5.0
    Motability specialist was exactly that - they made sure the vehicle matched each and every one of my requirements
    Response from Gates of Harlow
    Hi Anthony, thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you! Many thanks Harry - Gates Ford
  • Rating 5.0
    Efficient
    Prompt
    Kept informed
    Good customer service
    Response from Gates of Harlow
    Hello Caroline. Thank you for taking the time to leave us a review about your visit. Many Thanks Harry - Gates Ford
  • Rating 5.0
    A very good service and a very good experience over all
    Response from Gates of Harlow
    Hi Linda. Thank you for your kind words - we're glad to have been of service! Many Thanks Harry - Gates Ford.
  • Rating 5.0
    Excellent service all round - Rickie made sure we knew exactly the specifications of the vehicle and how they met all of our requirements and expectations
    Response from Gates of Harlow
    Hi Anthony. Thank you so much for your kind words! We are so happy to hear that Rickie was able to provide you with excellent service. Many Thanks Harry - Gates Ford
  • Rating 5.0
    We were giving all the information needed to make the correct choice of vehicle that suited our needs.
    Response from Gates of Harlow
    Hello Holly. Thank you for taking the time to leave us a review about your visit. Many thanks Harry - Gates Ford
  • Rating 5.0
    I’ve always had a Ford motability car and always dealt with Rickie mead. Absolutely fantastic as usual
    Response from Gates of Harlow
    Hi Angela. Thank you for the great review and the feedback on Rickie, we really appreciate it. Many Thanks Harry - Gates Ford
  • Rating 5.0
    Both Johnathon Hills and Joe Hayden were great, very friendly and informative and helpful, can not fault them at all
    Response from Gates of Harlow
    Hi Pauline. Thank you for the great review and the feedback on Johnathon and Joe, we really appreciate it! Many Thanks Harry - Gates Ford
  • Rating 5.0
    Verg professional
    Response from Gates of Harlow
    Hi Jennifer, thank you for your kind words - we're glad to have been of service! Many thanks Harry - Gates Ford
  • Rating 5.0
    Very good
    Response from Gates of Harlow
    Hi Jennifer, thank you for taking the time to leave us a review about your visit. Many Thanks Harry - Gates Ford
  • Rating 5.0
    Very professional
    Response from Gates of Harlow
    Hi Jennifer, Thank you for choosing us for your Motability car! We look forward to seeing you again soon. Many Thanks Harry - Gates Ford
  • Rating 5.0
    Jonathan was very knowledgeable and helpful
    Response from Gates of Harlow
    Hello Pauline. Thank you so much for your kind words! We are so happy to hear that Jonathan was able to provide you with excellent service. Thank you again for your positive review! Many thanks Harry - Gates Ford
  • Rating 5.0
    Can’t fault this dealership at all!!
    Gates of Harlow Ford Exceeded all of my expectations especially my motability advisor “Latrice” Latrice was very attentive and very thorough going through every detail of the ordering process from beginning to end. Being extremely patient with me and answering all of my questions in a pleasant and relaxed manner making me feel at ease. I received monthly updates on how my factory order was progressing and when my vehicle was ready to collect I was shown around the car and taken through every gadget and gizmo by Latrice individually so I wasn’t left wondering how things worked. In the past I’ve been left feeling strung along by garages when placing orders I’ve been given certain time frames at the point of placing order only for said garages to move the goalposts weeks down the line once they have the order in the bag, That wasn’t the case with Gates of Harlow Latrice said we were looking at the first week of October for collection and it was actually ready 2 weeks early!! Good old fashion customer service and attention to detail really does still go a very long way in this ever technological age and Gates of Harlow and in particular Latrice have this down to a tea! They’ve definitely earned themselves a repeat customer in me.
    Response from Gates of Harlow
    Hello William. Thank you so much for your kind words! We are so happy to hear that Latrice was able to provide you with excellent service. Thank you again for your positive review and enjoy your new car! Many thanks Harry - Gates Ford.
  • Rating 5.0
    Excellent, informative and understanding. Would highly recommend. It was a seamless and easy visit and am delighted to have purchased a car from Gates Ford Harlow.
    Response from Gates of Harlow
    Hi Sarita. Thank you for your kind words - we're glad to have been of service! Enjoy your new car and we hope to see you again soon. Many Thanks, Harry - Gates Ford
  • Rating 5.0
    Very knowledgable and helpful
    Response from Gates of Harlow
    Hi Pauline. Thank you for your high star rating. Many thanks, Harry - Gates Ford
  • Rating 5.0
    Super service
    Response from Gates of Harlow
    Hello Sylwia C. Thank you for taking the time to leave us a review about your visit. Many thanks, Harry - Gates Ford
  • Rating 5.0
    Very good service from them
    Response from Gates of Harlow
    Thank you for your kind words - we're glad to have been of service! Take care, Alison - Gates Ford.
  • Rating 5.0
    Great service
    Response from Gates of Harlow
    Thank you for your high star rating. Many thanks, Lucy.

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