The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Welcome to Gates Ford Harlow


Established in 1920, Gates are a family-owned and operated Ford Main Dealer group with locations across Essex, Hertfordshire and Greater London including the welcoming dealership in Harlow.
Our friendly team of Motability Scheme Specialists have a wealth of experience regarding the Motability Scheme. Whether it is your first car or you are looking to renew, we will be on hand every step of the way to ensure that your application is seamless and worry-free. We have a huge range of Ford vehicles available on the Motability Scheme and we'd welcome the opportunity to discuss your individual requirements and help you find the vehicle that's right for you.
Contact Gates Ford Harlow on 01279421166 to make an appointment with our Motability specialist or call 01279 213925 to book in a service or MOT.
Contact information
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Showroom details 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 10:00 - 16:00Toggle Hours
Day of the Week | Opening hours |
---|---|
Monday | 08:00 - 18:00 |
Tuesday | 08:00 - 18:00 |
Wednesday | 08:00 - 18:00 |
Thursday | 08:00 - 18:00 |
Friday | 08:00 - 18:00 |
Saturday | 08:00 - 18:00 |
Sunday | 10:00 - 16:00 |
Motability Scheme specialists:
- Michael Johnson
- Rickie Meads
- Daryl Watts
- Francesco Pizzo
- Joseph Hayden
- Jonathan Hills
Service centre details 07:30 - 18:30 07:30 - 18:30 07:30 - 18:30 07:30 - 18:30 07:30 - 18:30 08:00 - 13:30Closed Today Toggle Hours
Day of the Week | Opening hours |
---|---|
Monday | 07:30 - 18:30 |
Tuesday | 07:30 - 18:30 |
Wednesday | 07:30 - 18:30 |
Thursday | 07:30 - 18:30 |
Friday | 07:30 - 18:30 |
Saturday | 08:00 - 13:30 |
Sunday | Closed |
Motability service specialists:
- Mark Morris
- Georgina Williams Ketteridge
Accessibility features at Gates Ford Harlow
- Accessible car parkingAdditional InformationThe dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK
- Accessible toiletAdditional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entranceAdditional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK
- Designated quiet opening timesAdditional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK
- Hearing aid assistanceAdditional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableAdditional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesAdditional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Reviews at Gates Ford Harlow
- Rating 5.0Aug 29, 2025Absolutely fantastic
Best motability dealership by far
The guy that helped us from start to finish was Joe Hayden at Harlow gates could not fault him so very helpful..
5** services - Rating 5.0Aug 26, 2025Very friendly and helpful
- Rating 5.0Aug 19, 2025ExcellentResponse from Gates Ford HarlowAug 20, 2025Dear Julie Q.,
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had an excellent experience with the Motability Scheme at Gates Ford Harlow. Our team is dedicated to providing the best service possible, and your feedback is incredibly encouraging.
If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.
Best regards,
[Your Name]
Gates Ford Harlow Team - Rating 5.0Aug 19, 2025Excellent customer service. Great experience all round.Response from Gates Ford HarlowAug 20, 2025Dear Christopher,
Thank you so much for taking the time to leave us a wonderful review. We are thrilled to hear that you had an excellent experience with our customer service at Gates Ford Harlow. Your feedback is incredibly valuable to us, and it’s great to know that we met your expectations. If there’s anything else we can do for you in the future, please don’t hesitate to reach out. We look forward to serving you again!
Best regards,
The Motability Scheme Team at Gates Ford Harlow - Rating 5.0Aug 18, 2025Great experience right from the beginning, Rickie helped me all the way through and nothing was ever too much, he even went out his way when I was being inpatient to see the new car as there was delays.Response from Gates Ford HarlowAug 19, 2025Hi Jessica, thank you for leaving a review! We're thrilled to hear about your positive experience with Rickie. Many Thanks, Hope - Gates
- Rating 5.0Aug 18, 2025My experience with the Motability Scheme at Gates Ford Harlow has been excellent. Jonathan Hill was very, very helpful throughout the whole process. Even with delays, he kept me fully updated and made sure everything went smoothly in the end. Great service and highly recommended.Response from Gates Ford HarlowAug 19, 2025Hi Grant, thank you for leaving a review! We're thrilled to hear about your positive experience with Jonathan Hills. Many Thanks, Hope - Gates
- Rating 5.0Aug 15, 2025Jonathan hills was excellent he answered all our questions in full . He ordered and delivered the car in just 4 days which was amazing he went above and beyond to meet our needs top chap many thanksResponse from Gates Ford HarlowAug 18, 2025Hi Nigel, thank you for leaving a review! We're thrilled to hear about your positive experience with Jonathan Hills. Many Thanks, Harry - Gates
- Rating 5.0Aug 15, 2025I had an excellent experience at Gates Ford Harlow when ordering my next Motability car. From start to finish, the process was smooth, friendly, and professional. The team were extremely helpful, explained everything clearly, and made sure I felt comfortable and confident with my choice. They treated me with respect and patience, and nothing was too much trouble. I left feeling valued as a customer and excited about my new car. Highly recommended to anyone using the Motability Scheme!
I would like to thank Joe and the young lady who was leaning about the Motability Scheme.Response from Gates Ford HarlowAug 18, 2025Hi Colin, thank you for this outstanding 5-star review on Joe and Shanez as well as choosing us for your Motability car! We look forward to seeing you again soon. Many Thanks, Harry - Gates - Rating 5.0Jul 31, 2025Great experience with Harlow Ford rickie was excellent knew what he was talking about. Great service all roundResponse from Gates Ford HarlowJul 31, 2025Hi Robert, thank you for the great review and the feedback on Rickie, we really appreciate it. We look forward to welcoming you back to the business again soon. Kind regards, Harry - Gates
- Rating 5.0Jul 29, 2025Helpful responsive with a quick turnaround
Everything we needed doneResponse from Gates Ford HarlowJul 30, 2025Hi Nicola, thank you for the lovely 5-star review. We're glad to have been of service! Many Thanks, Harry - Gates - Rating 5.0Jul 20, 2025Sevice was fantastic
Great videoResponse from Gates Ford HarlowJul 21, 2025Hi Gary M, thank you for taking the time to leave us a review about your visit. Many Thanks, Harry - Gates - Rating 5.0Jul 7, 2025It was very good . Just like to say thank u very much for all the help u have given usResponse from Gates Ford HarlowJul 7, 2025Hi Antonietta,tahnk you for leaving this great 5-star review. We're glad to help! Many Thanks, Harry - Gates
- Rating 5.0Jun 4, 2025Jonathan was very helpful and explained everything.Response from Gates Ford HarlowJun 5, 2025Hi Penelope, thank you for the great review and the feedback on Jonathan. Many Thanks, Harry - Gates
- Rating 5.0May 31, 2025Very helpfulResponse from Gates Ford HarlowJun 2, 2025Hi Assheton, thank you for your high star rating. Many thanks, Harry Gates
- Rating 5.0May 31, 2025Jonathan was really nice and helpful. He wasn’t pushy at all and seemed honest with his answers to our questions.
The process so far has been really good and hopefully we will enjoy the car and it’s perfect for me mobility needs.Response from Gates Ford HarlowJun 2, 2025Hi Kerry, thank you so much for taking the time to share your positive experience with us at Gates Ford Harlow. We are thrilled to hear that Jonathan was able to assist you in a helpful and honest manner. It's wonderful to know that the process has been smooth for you. Many Thanks, Harry - Gates - Rating 5.0May 25, 2025I found Joseph very helpful regarding my mobilty carResponse from Gates Ford HarlowMay 27, 2025Hi Christine, thank you for your kind words! We are so happy to hear that Joseph was able to provide you with excellent service. Many Thanks, Harry - Gates
- Rating 5.0May 15, 2025Very helpful & explained everything to me.Response from Gates Ford HarlowMay 16, 2025Hello Penelope, thank you for taking the time to leave us this wonderful review, it is great to hear that you enjoyed your experience, we hope to see you again soon! Kind regards, Harry - Gates
- Rating 5.0May 5, 2025Wonderful Ford gates of Harlow all sorted thank you Michelle hartResponse from Gates Ford HarlowMay 6, 2025Hi Michele, thank you for the 5-star review! We hope to see you again soon. Many Thanks, Harry - Gates
- Rating 4.0Apr 15, 2025Very helpful & understandingResponse from Gates Ford HarlowApr 16, 2025Hi Jacqueline, thank you for taking the time to leave us a 5 star review! Many Thanks, Harry - Gates Ford
- Rating 5.0Apr 14, 2025Amazing experience... Joe showed me everything on my new vehicle .. excellent communication
Joe went above and beyond
ThankyouResponse from Gates Ford HarlowApr 15, 2025Hi Lyne, Thank you for the great review and the feedback on Joe. We look forward to welcoming you back again soon. Many Thanks, Harry - Gates
Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that you found our team friendly and helpful. Providing excellent service is our top priority, and it's wonderful to know that we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Gates Ford Harlow.
Best regards,
The Motability Scheme Team