Motability Scheme at R T Rate Ford Essex

4.9
Rating 4.9
(78 reviews)
10:00 - 16:00 10:00 - 16:00 10:00 - 16:00 10:00 - 16:00 10:00 - 16:00 09:00 - 17:00 11:00 - 16:00
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Contact information

Address
Hogg Lane
Grays RM17 5QL
GB
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Phone Number
Call R T Rate Ford Essex on 01375 391234
01375 391234
01375 391234
Website

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Email

Email us

Feedback

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Reviews

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Showroom details
10:00 - 16:00 10:00 - 16:00 10:00 - 16:00 10:00 - 16:00 10:00 - 16:00 09:00 - 17:00 11:00 - 16:00
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Opening hours:
Day of the WeekOpening hours
Monday10:00 - 16:00
Tuesday10:00 - 16:00
Wednesday10:00 - 16:00
Thursday10:00 - 16:00
Friday10:00 - 16:00
Saturday09:00 - 17:00
Sunday11:00 - 16:00

Motability Scheme specialists:

  • Lisa Richardson
  • Stephen Olley
  • Liam Thorogood
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday10:00 - 16:00
Tuesday10:00 - 16:00
Wednesday10:00 - 16:00
Thursday10:00 - 16:00
Friday10:00 - 16:00
Saturday08:30 - 17:00
SundayClosed

Motability service specialists:

  • Lisa Giannotti
  • Daniel Farmer
  • Craig Stephens
We recommend calling and booking an appointment before visiting.
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Accessibility features at R T Rate Ford Essex

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to R T Rate Ford Essex

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

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R T Rate Ford Essex can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact R T Rate Ford Essex on 01375391234 to make an appointment with our Motability specialist.

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Reviews at R T Rate Ford Essex

  • Rating 5.0
    I couldn't be happier with the whole experience. Lisa was so good and helpful during the process. I thank Lisa for being so good and supportive at her job THANK YOU 😊
  • Rating 5.0
    I would highly reccomended this scheme. Ford are so polite,helpful and help you understand everything there is to know from start to finish. Staff are very friendly.tge guy who Selby with us was Steve.such a lively friendly guy,always asking us if we have any questions.seened very helpful and even walked us to our new car n opened the doors n made s
    ure we got in comfortably.
  • Rating 5.0
    Very good experience, well done Liam the salesman at fords and motability.
  • Rating 5.0
    Highly recommend fast and efficient
  • Rating 5.0
    Excellant customer service so helpful thank you
  • Rating 5.0
    Very good
  • Rating 5.0
    RT Rate excellent, Liam Thorogood brilliant and easy to deal with. Car terrific and a game changer for me. Thanks John
  • Rating 5.0
    excellent Ford service, wasn't kept waiting, job was finished quickly, have no complaints whatsoever.
  • Rating 5.0
    Steve was very good , made everything easy
  • Rating 5.0
    Picked my car up and delivered back all without any fuss, even washed it for me!
  • Rating 5.0
    Thanks Stephen!
  • Rating 5.0
    Excellent customer service. She was patient and considerate of my son’s condition and needs. Very happy
  • Rating 5.0
    Excellent
  • Rating 5.0
    Motability dealership experience was seamless … quick service , questions answered, nice handover thank you
  • Rating 5.0
    We were treated with respect,and all was explained thoughly
  • Rating 5.0
    Great customer service
  • Rating 5.0
    Picked up and returned even washed great so
  • Rating 3.0
    Disappointed on this occasion , taken longer than expected , wasn’t communicated on day 3 what was done and it was coming back … god job we were in, has to ask if it had been MOT as went in for a dpf issue that has been ongoing. No wash on cars service so asked if they could do it this time … didn’t again . Could be better communicated.
  • Rating 5.0
    Great handover Stephen olley was amazing very relaxed informative answered all my questions and went above and beyond to help explain new car etc
    Excellent 👍 thank you gemma
  • Rating 5.0
    Great customer service ,friendly, quick and efficient .. thank you !

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