Motability Scheme at Mercedes-Benz of Lakeside
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 13:00Closed Today
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Contact information
Address
Lakeside Estate
Heron Way
Grays RM20 3WJ
GB
Phone Number
Call Mercedes-Benz of Lakeside on 01708 697944
01708 697944
Website
Reviews
Find or leave a review on Google
Showroom details 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 13:00Closed Today Toggle Hours
Showroom details
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 13:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 08:00 - 13:00 |
| Sunday | Closed |
Motability Scheme specialists:
- Wesley Chitty
- Dee Patwal
- Mark Dudley
- Matthew Blower
- Frankie Gray
- Lee Holland
- Michael Du Preez
We recommend calling and booking an appointment before visiting.
Service centre details 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 13:00Closed Today Toggle Hours
Service centre details
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 13:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 08:00 - 13:00 |
| Sunday | Closed |
Motability service specialists:
- Josh Kempton
- Alexandru Tiron
We recommend calling and booking an appointment before visiting.
Click pin to expand map
Accessibility features at Mercedes-Benz of Lakeside
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entranceThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK
- Designated quiet opening times
This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK - Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Welcome to Mercedes Benz Lakeside
Our trained Motability specialists are here to support you throughout the duration of your lease. Mercedes-Benz of Lakeside can help you by: Servicing and maintaining your car, Arranging the MOT at the end of your lease. Contact Mercedes-Benz of Lakeside on 01708697944 to make an appointment with our Motability specialist.
Reviews at Mercedes-Benz of Lakeside
- Rating 5.0Dec 17, 2024Really kept me up to date with what was going on.
- Rating 5.0Dec 10, 2024Very quick and efficient , Lee did a fantastic job very friendly and helpfulResponse from Mercedes-Benz of LakesideDec 10, 2024Hi Linda,
Thank you very much for the 5* review!
We value your feedback and take pride in providing the best possible customer service!
Thanks again!
Customer Services - Rating 5.0Nov 29, 2024ExelentResponse from Mercedes-Benz of LakesideNov 29, 2024Hi Daniels,
Thank you for taking the time to leave us this positive review!
It’s lovely to see you had a great experience with us!
Customer Services - Rating 1.0Nov 27, 2024Very poor service all round.once my lease finishes I would never use this dealership again.Response from Mercedes-Benz of LakesideNov 27, 2024Hi Mark,
We're disappointed to see you haven’t had a positive experience.
Satisfaction is one of our top priorities, so we would like to learn more about your experience to see if there is anything we can help with.
Please contact us at service.followup@stratstone.com and we will ensure to put you in contact with the leadership team.
Thank you,
Customer Services - Rating 5.0Nov 26, 2024Wesley was a top man proper gentlemen. Very helpful and very professionalResponse from Mercedes-Benz of LakesideNov 27, 2024Hi Joseph,
Thank you for giving Wesley such a great review!
It really means a lot to us.
Thanks again!
Customer Services - Rating 5.0Nov 1, 2024Wesley was very very helpful answered all my emails and questions thanksResponse from Mercedes-Benz of LakesideNov 4, 2024Hi Daniela,
Thank you very much for leaving a 5* review.
Wesley will really appreciate it!
Have a great day!
Customer Services - Rating 5.0Oct 28, 2024Wesley was brilliantResponse from Mercedes-Benz of LakesideOct 29, 2024Hi Simon,
Thank you very much for giving us five stars, that's amazing.
We're so happy Wesley delivered a great service for you.
Take care and enjoy your car.
Customer Services - Rating 1.0Sep 23, 2024We had to cancel several times due to there mistakes, being reassured that there would be a hire car at the show room every time we got there they would come up with excuses. Not happyResponse from Mercedes-Benz of LakesideSep 25, 2024Hi Nula,
We understand your frustration and apologise for the negative experience you had.
We value your feedback and will use it to improve our service.
Customer Services - Rating 5.0Sep 18, 2024They Always give Good serviceResponse from Mercedes-Benz of LakesideSep 19, 2024Hi Ayodeji,
Thank you for your positive review.
Have a great day!
Customer Services - Rating 5.0Aug 16, 2024GreatResponse from Mercedes-Benz of LakesideAug 16, 2024Hi Donia,
Thank you very much for leaving a review!
Have a nice day!
Customer Services - Rating 5.0Mar 19, 2024Perfect from beginning to endResponse from Mercedes-Benz of LakesideMar 20, 2024Hi Maxine, thank you for your review. Kind regards, Mercedes-Benz of Lakeside.
- Rating 4.0Mar 18, 2024Picked our car up and rang me beforehand. Rang again before returning it. Said all good. Went very smoothly.Response from Mercedes-Benz of LakesideMar 20, 2024Hi Christopher, thank you for your review. Kind regards, Mercedes-Benz of Lakeside.
- Rating 5.0Mar 8, 2024Was helpful excellentResponse from Mercedes-Benz of LakesideMar 12, 2024Hi Colleen, thanks for the review. Kind regards, Mercedes-Benz of Lakeside.
- Rating 3.0Jan 15, 2024Service was fine, but had to phone at 5.30 to see if it was ready to collect and got caught in traffic. They failed to contact me when it was ready.Response from Mercedes-Benz of LakesideJan 16, 2024Dear Jane, thank you for your review. We apologise for any communication issues and we will strive to do better in the future. Thank you for bringing this to our attention. Kind regards, Mercedes Benz of Lakeside.
- Rating 5.0Nov 21, 2023Very fast and friendly serviceResponse from Mercedes-Benz of LakesideNov 24, 2023Hi Daren, thanks for the review. Kind regards, Mercedes-Benz of Lakeside
- Rating 5.0Aug 22, 2023Excellent serviceResponse from Mercedes-Benz of LakesideAug 23, 2023Hi Mojnu, thank you for the review. Kind regards, Mercedes Benz of Lakeside.
- Rating 5.0Jun 30, 2023Everyone was very helpful polite and efficient and will definitely be back again for next appointment due while also recommending hardiness to my family and friends as am very happy with the service providedResponse from Mercedes-Benz of LakesideJul 17, 2023Thank you for your kind words - we're glad to have been of service!
- Rating 5.0May 1, 2023Great customer serviceResponse from Mercedes-Benz of LakesideMay 3, 2023Hi, thank you for your feedback. We are delighted that you had a positive experience with us. We look forward to seeing you again soon.
- Rating 5.0Mar 16, 20235*serviceResponse from Mercedes-Benz of LakesideMar 16, 2023Hello Beverley, customer feedback is extremely important to us, so thank you for sending us your review. Kind Regards, Mercedes-Benz of Lakeside
- Rating 5.0Mar 8, 2023Excellent service, very pleasant and went extra mile to show me how to top up screen wash.Response from Mercedes-Benz of LakesideMar 9, 2023Hi Mayurchandra. Thanks for the feedback. We hope to see you again soon. Kind regards, Mercedes-Benz of Lakeside.
We’re happy to hear you had such a positive experience!
Have a fantastic day!
Customer Services