Motability Scheme at Group 1 BMW Borehamwood
07:30 - 18:00 07:30 - 18:00 07:30 - 18:00 07:30 - 18:00 07:30 - 18:00 08:00 - 17:00Closed Today
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Welcome to Group 1 BMW Borehamwood
Our trained Motability specialists are here to support you throughout the duration of your lease.
Group 1 BMW Borehamwood can help you by:
- Servicing and maintaining your car
- Arranging the MOT at the end of your lease
Contact Group 1 BMW Borehamwood on 02089512600 to make an appointment with our Motability specialist.
Contact information
Address
Stirling Way
Borehamwood
Hertfordshire WD6 2BT
GB
Phone Number
Call Group 1 BMW Borehamwood on 020 8951 2600
020 8951 2600
Website
Feedback
Reviews
Find or leave a review on Google
Showroom details 07:30 - 18:00 07:30 - 18:00 07:30 - 18:00 07:30 - 18:00 07:30 - 18:00 08:00 - 17:00Closed Today Toggle Hours
Showroom details
07:30 - 18:00 07:30 - 18:00 07:30 - 18:00 07:30 - 18:00 07:30 - 18:00 08:00 - 17:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 07:30 - 18:00 |
| Tuesday | 07:30 - 18:00 |
| Wednesday | 07:30 - 18:00 |
| Thursday | 07:30 - 18:00 |
| Friday | 07:30 - 18:00 |
| Saturday | 08:00 - 17:00 |
| Sunday | Closed |
Motability Scheme specialists:
- Alex Stanley-Davies
- James Allen
- Jodie Russell
- Myron Asare
- Ashok Rajaratnam
- Sophia Kailou
- Simon Wong
- Saif Ali
- Cayla Du Plessis
We recommend calling and booking an appointment before visiting.
Service centre detailsClosed Today Closed Today Closed Today Closed Today Closed Today Closed Today Closed Today Toggle Hours
Service centre details
Closed Today Closed Today Closed Today Closed Today Closed Today Closed Today Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | Closed |
| Tuesday | Closed |
| Wednesday | Closed |
| Thursday | Closed |
| Friday | Closed |
| Saturday | Closed |
| Sunday | Closed |
Motability service specialists:
- Kerry Sullivan
- Omer Vecih
We recommend calling and booking an appointment before visiting.
Click pin to expand map
Accessibility features at Group 1 BMW Borehamwood
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entranceThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK
- Designated quiet opening times
This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK - Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Reviews at Group 1 BMW Borehamwood
- Rating 5.0Dec 1, 2025I had a positive experience with the Motability team at Group 1 BMW Borehamwood. Alex was professional, helpful, and responsive throughout the process, even when I had to delay my visit due to health issues. He was patient and understanding, and kept me informed every step of the way. I appreciated the flexibility and support shown to help get everything finalised. Thank you for the great service.
- Rating 5.0Nov 27, 2025Very good customer service and very helpful special Mr Seruhan was helping a lot and he’s very professionalResponse from Group 1 BMW BorehamwoodNov 28, 2025Dear Hossein,
Thank you so much for taking the time to leave us such a positive review. We are thrilled to hear that you had a very good experience with our customer service and found our team helpful. At Group 1 BMW Borehamwood, we strive to provide the best service possible, and your feedback is incredibly valuable to us.
If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.
Kind Regards,
Group 1 BMW Borehamwood - Rating 5.0Nov 24, 2025very nice, very respectful. The lady there was very patient. and explained everything to us. thank you very muchResponse from Group 1 BMW BorehamwoodNov 24, 2025Dear Tirasu,
Thank you so much for taking the time to leave such a positive review. We are thrilled to hear that you had a great experience at Group 1 BMW Borehamwood. Our team strives to provide respectful and patient service, and it's wonderful to know that our efforts made a difference for you. We appreciate your kind words and look forward to assisting you again in the future.
Best regards,
The Motability Scheme Team at Group 1 BMW Borehamwood - Rating 5.0Nov 21, 2025Very kind stuff and helpful with patience, they answered all my questions and enquiriesResponse from Group 1 BMW BorehamwoodNov 21, 2025Hello Munsef,
Thank you so much for taking the time to share your experience with us at Group 1 BMW Borehamwood. We are thrilled to hear that our team was able to assist you with patience and kindness, and that all your questions and enquiries were answered to your satisfaction. Your feedback is incredibly valuable to us, and it’s wonderful to know that we could provide you with the service you deserve. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Kind Regards
The Motability Scheme Team at Group 1 BMW Borehamwood - Rating 5.0Nov 19, 2025Simon was an absolute pleasure to deal with. From the very first meeting he was extremely friendly and respectful. Made us feel extremely welcome and made our experience one to remember for all the positive reasons. Throughout the waiting period he would communicate regularly and kept us up to date. We would like to thank him and looking forward to future meetings with him.Response from Group 1 BMW BorehamwoodNov 20, 2025Dear Sanaa,
Thank you so much for taking the time to share your wonderful feedback about your experience with Simon at Group 1 BMW Borehamwood. We are thrilled to hear that he made such a positive impression and that you felt welcomed and well-informed throughout the process. Simon and our team strive to provide exceptional service, and your kind words are truly appreciated.
We are delighted that you had a memorable experience and look forward to welcoming you back for future visits. If there is anything else we can assist you with, please don't hesitate to reach out.
Warm regards,
The Motability Scheme Team at Group 1 BMW Borehamwood - Rating 5.0Nov 18, 2025Excellent service couldn’t fault them so pleasedResponse from Group 1 BMW BorehamwoodNov 19, 2025Dear Rochelle,
Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that you were pleased with the service you received at Group 1 BMW Borehamwood. Our team is dedicated to providing excellent service, and it's incredibly rewarding to know that we met your expectations.
If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.
Best regards,
Group 1 BMW Borehamwood - Rating 5.0Nov 13, 2025Fantastic experience with Sophia couldn’t ask for anyone better.Response from Group 1 BMW BorehamwoodNov 13, 2025Dear Qarshi,
Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that you had a fantastic experience with Sophia. She is truly dedicated to providing exceptional service, and your kind words will certainly make her day.
At Group 1 BMW Borehamwood, we strive to ensure every customer has a positive experience, and it’s rewarding to know we met your expectations. If there’s anything else we can assist you with, please don’t hesitate to reach out.
We look forward to welcoming you back in the future!
Kind Regards
Group 1 BMW Borehamwood - Rating 5.0Nov 13, 2025They were really helpful and polite,I was very happyResponse from Group 1 BMW BorehamwoodNov 13, 2025Dear Abolghassem,
Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you found our team helpful and polite during your visit. Your satisfaction is our top priority, and it’s great to know that we met your expectations.
If you have any further needs or questions, please don't hesitate to reach out. We look forward to serving you again in the future.
Kind Regards
The Motability Scheme Team at Group 1 BMW Borehamwood - Rating 5.0Nov 6, 2025ExcellentResponse from Group 1 BMW BorehamwoodNov 7, 2025Dear Behdad,
Thank you so much for your excellent review and for giving us a 5-star rating! We are thrilled to hear that you had a positive experience with the Motability Scheme at Group 1 BMW Borehamwood. Your feedback is incredibly valuable to us, and it motivates our team to continue providing exceptional service. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The Group 1 BMW Borehamwood Team - Rating 5.0Oct 30, 2025Such a great experience. All staff at BMW Borehamwood are professionals and offered a great service. Jodie went above and beyond to keep us happy and thanks to her after some stress and panic, Jodie made everything simple and smooth. Such a great service and can not thank her enough. Well done JodieResponse from Group 1 BMW BorehamwoodOct 30, 2025Dear Khalid,
Thank you so much for taking the time to share your wonderful experience with us at Group 1 BMW Borehamwood. We are thrilled to hear that our team, especially Jodie, was able to provide you with exceptional service and make your visit smooth and stress-free. Your kind words and recognition mean a lot to us, and we will be sure to pass on your compliments to Jodie and the rest of the team.
We are committed to ensuring that every customer has a positive experience, and your feedback is a great testament to the hard work and dedication of our staff. If there is anything else we can do for you in the future, please do not hesitate to reach out.
Thank you once again for your support and for choosing the Motability Scheme at Group 1 BMW Borehamwood.
Kind regards,
Group 1 BMW Borehamwood - Rating 5.0Oct 28, 2025Everything was professional and explained everything to me inResponse from Group 1 BMW BorehamwoodOct 29, 2025Hello John,
Thank you so much for taking the time to leave us such a positive review. We are thrilled to hear that you found our service professional and that everything was clearly explained to you. Your feedback is incredibly valuable to us, and it’s wonderful to know that we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Group 1 BMW Borehamwood.
Kind regards,
Motability Scheme Team - Rating 5.0Oct 23, 2025I had an excellent experience with Alex, who assisted me from start to finish. When I arrived to collect my vehicle, there was an unexpected issue with the registration process that caused a delay. Throughout the situation, Alex kept me fully informed and handled everything with great professionalism. He even went the extra mile by offering me his own BMW so I could leave and return once the issue was resolved. His dedication to customer service was outstanding, and I truly appreciate his support.Response from Group 1 BMW BorehamwoodOct 23, 2025Dear Ellis,
Thank you so much for taking the time to share your experience with us. We are thrilled to hear that Alex provided you with exceptional service and that he was able to assist you effectively during the unexpected delay. It's wonderful to know that his professionalism and dedication made a positive impact on your visit.
We strive to offer the best possible service to all our customers, and your feedback reassures us that we are on the right track. Alex will be delighted to hear your kind words, and we will make sure to pass them along to him.
If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.
Warm regards,
The Motability Scheme Team at Group 1 BMW Borehamwood - Rating 4.0Oct 22, 2025Very professional.Response from Group 1 BMW BorehamwoodOct 22, 2025Dear Angela,
Thank you for taking the time to leave us a review. We are delighted to hear that you found our service to be very professional. Your feedback is incredibly important to us as we strive to provide the best experience possible for our customers.
If there is anything more we can do to improve your experience or if you have any further comments, please feel free to reach out. We value your input and look forward to serving you again in the future.
Kind regards,
The Motability Scheme Team at Group 1 BMW Borehamwood - Rating 5.0Oct 19, 2025Very good service.Response from Group 1 BMW BorehamwoodOct 20, 2025Dear Frances,
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you received very good service during your visit to Group 1 BMW Borehamwood. Our team is dedicated to providing the best experience possible, and your feedback is truly appreciated.
If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.
Best regards,
The Motability Scheme Team at Group 1 BMW Borehamwood - Rating 5.0Oct 9, 2025Quick and simpleResponse from Group 1 BMW BorehamwoodOct 9, 2025Hello Ellis,
Thank you so much for taking the time to leave us a review! We're thrilled to hear that you found your experience with us to be quick and simple. Providing efficient and straightforward service is something we strive for, and it's wonderful to know we met your expectations. If there's anything else we can assist you with in the future, please don't hesitate to reach out.
Best regards,
The Motability Scheme Team at Group 1 BMW Borehamwood - Rating 5.0Oct 3, 2025It was great experience. Mr. Simon was very helpful and polite . He helped me a lot and explained everything .
Many thanksResponse from Group 1 BMW BorehamwoodOct 3, 2025Dear Ban,
Thank you so much for taking the time to share your positive experience with us at Group 1 BMW Borehamwood. We are thrilled to hear that Simon was able to assist you effectively and that you found his help and explanations valuable. Your kind words and perfect rating mean a lot to us and motivate our team to continue providing excellent service.
If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.
Many thanks,
The Motability Scheme Team at Group 1 BMW Borehamwood - Rating 5.0Oct 1, 2025Sophia was really nice and patience.Response from Group 1 BMW BorehamwoodOct 1, 2025Hello Zoha,
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that Sophia provided you with a positive experience and that her patience made a difference during your visit. Your feedback is incredibly valuable to us, and we are delighted to know that we met your expectations. If there is anything else we can assist you with, please don't hesitate to reach out. We look forward to welcoming you back to Group 1 BMW Borehamwood in the future.
Best regards,
The Motability Scheme Team at Group 1 BMW Borehamwood - Rating 1.0Oct 1, 2025Terrible. They kept me waiting for 2hrs onsite Whilst my car was ready. No explanation whatsoever, rude, arrogant behaviour and customer services.
I’m severely disabled and my car was ready at 1030am and they didn’t not give the car to me until 1255pm. Manager had gone and they had no clue whatsoever!!Response from Group 1 BMW BorehamwoodOct 1, 2025Dear Sahar,
Thank you for taking the time to share your experience with us. I am truly sorry to hear about the inconvenience and frustration you faced during your recent visit. Waiting for such an extended period, especially given your circumstances, is unacceptable, and I apologise for the lack of communication and the behaviour you encountered.
We strive to provide excellent service to all our customers, and it is clear we fell short in your case. Your feedback is invaluable, and I assure you that we are addressing these issues internally to prevent similar situations in the future.
Please feel free to reach out directly if there is anything further you would like to discuss or if there is any way we can assist you. Your satisfaction is important to us, and we hope to have the opportunity to serve you better in the future.
Kind regards,
Group 1 BMW Borehamwood Team - Rating 5.0Sep 30, 2025Alex was great!Response from Group 1 BMW BorehamwoodSep 30, 2025Hello Ali,
Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you had a great experience with Alex at Group 1 BMW Borehamwood. Providing excellent service is our top priority, and it's fantastic to know that Alex met your expectations. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The Motability Scheme Team at Group 1 BMW Borehamwood - Rating 5.0Sep 24, 2025Amazing from start to finish.Response from Group 1 BMW BorehamwoodSep 25, 2025Hello Rayan,
Thank you so much for your wonderful review! We are thrilled to hear that you had an amazing experience from start to finish at Group 1 BMW Borehamwood. Our team is dedicated to providing the best service possible, and your feedback is truly appreciated. If there's anything else we can assist you with in the future, please don't hesitate to reach out.
Best regards,
The Motability Scheme Team at Group 1 BMW Borehamwood
Thank you so much for taking the time to share your positive experience with us at Group 1 BMW Borehamwood. We are thrilled to hear that Alex and the Motability team were able to provide you with the professional, helpful, and responsive service you deserved. It's wonderful to know that Alex's patience and understanding made a difference, especially during your health-related delay. We strive to offer flexibility and support to all our customers, and your feedback reassures us that we are on the right track.
We truly appreciate your kind words and your 5-star rating. If there is anything more we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future.
Warm regards,
The Motability Team at Group 1 BMW Borehamwood