Motability Scheme at Group 1 SEAT Ipswich

4.8
Rating 4.8
(74 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 11:00 - 16:00
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Contact information

Address
1 Goddard Road East
Ipswich IP1 5NY
GB
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Phone Number
Call Group 1 SEAT Ipswich on 01473 241616
01473 241616
01473 241616
Website

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Email

Email us

Reviews

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Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 11:00 - 16:00
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Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday08:30 - 17:00
Sunday11:00 - 16:00

Motability Scheme specialists:

  • Simon Ellis
  • Liam Macpherson
  • Owen Bale
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday08:30 - 13:00
SundayClosed

Motability service specialists:

  • David Angier
  • Carl Beer
  • Ryan Manser
  • Kieran Shann
We recommend calling and booking an appointment before visiting.
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Accessibility features at Group 1 SEAT Ipswich

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Group 1 SEAT Ipswich

Discover everyday freedom in a brand-new SEAT with the help from our Motability Specialists

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Robinsons SEAT Ipswich are experts in mobility and are trusted providers of worry-free motoring. We would love to welcome you to the dealership as a new-to-scheme or returning Motability customer, supporting you with:

  • Understanding your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • In-depth handover experience
  • Servicing and maintaining your car

Contact Robinsons SEAT Ipswich on 01473241616 to make an appointment with our Motability Specialist.

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Reviews at Group 1 SEAT Ipswich

  • Rating 4.0
    I had problems the week previous because the car was booked in for a service over a week before and when I got there because they had apparently phoned me while I was driving there 20 minutes previous (but was busy driving) to say that the courtesy car was not back and they would not lend me another car like a salesman's car, Which i know they can do.
    I was also Furious at the salesman because he also made me feel like I was the second class citizen.
    This however now has been sorted through Cupra as I complained to them about the dealership and what I experienced,and they were extremely apologetic and sorted it out for me and escalated this at the dealership.
    NO further action needs to be taken by yourselves however this needs to be noted down on file about the service department.

    "Reply to your comments" Thank you for your response,I was aware you had been sending me reminder, but as you now know this was not my fault it wasn't done last week.
    Response from Group 1 SEAT Ipswich
    Dear Peter C.,

    Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience you experienced during your recent visit. It is important to us that our customers feel valued and respected, and we are sorry to hear that this was not the case during your interaction with our team.

    We're glad to hear CUPRA were able to resolve your concerns. Please rest assured that we will take note of your experience and ensure it is addressed with our service department to prevent similar issues in the future.

    Your feedback is invaluable in helping us improve our services, and we are grateful for your input. If there is anything further we can do to assist you, please do not hesitate to reach out.

    Thank you for your continued support and for giving us the opportunity to serve you.

    Best regards,
    Group 1 SEAT Ipswich
  • Rating 5.0
    Great everyone was super friendly and made sure my needs where met and they had a hot drink machine and they made sure the car was all ok for me seat is a great brand
    Response from Group 1 SEAT Ipswich
    Hello Kyle,

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you had a positive experience with us at Group 1 SEAT Ipswich. Our team takes great pride in ensuring that our customers' needs are met, and it's fantastic to know that you felt well taken care of. We're also glad you enjoyed the hot drink machine and that your car was in perfect condition for you. SEAT is indeed a great brand, and we're delighted to have you as a satisfied customer. If you ever need anything else, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    The Group 1 SEAT Ipswich Team
  • Rating 5.0
    Simon was very helpful & polite
    Very professional explain ever To us well impressed ifbb be ever a problem ring him
  • Rating 5.0
    Friendly and efficient.
  • Rating 5.0
    The salesman was very helpful and was a pleasure to deal with
  • Rating 5.0
    Incredibly helpful and made the whole process easy and stress free, i felt understood and looked after
    Response from Group 1 SEAT Ipswich
    Good afternoon Dylan, thank you for your 5* review and feedback. We are pleased you had a great experience with us and we look forward to welcoming you back in the future.
  • Rating 5.0
    really helpful and gave me loads of information
    Response from Group 1 SEAT Ipswich
    Good morning Sonny, thank you for your 5* review and feedback. We are pleased you had a great experience with us and we look forward to welcoming you back in the future.
  • Rating 4.0
    Liam MacPherson who has been doing the process of the application has been very helpful and understanding
    Response from Group 1 SEAT Ipswich
    Good morning Jamie, thank you for your 4* review and feedback. We are pleased to hear about your experience with us. If we can assist you further, please do let us know. We look forward to welcoming you back in the future.
  • Rating 5.0
    Liam went above and beyond for me when I was placing my order for my ateca, even sorted out to have my private plate assigned to the car upon collection. Extremely happy!
    Response from Group 1 SEAT Ipswich
    Good afternoon Jack, thank you for your 5* review and feedback. We are pleased you had such a positive experience with us and we hope to welcome you back in the future.
  • Rating 5.0
    Excellent customer service.
    Response from Group 1 SEAT Ipswich
    Good afternoon Wendy, thank you for your 5* review and feedback. We are pleased you had a great experience with us and we look forward to welcoming you back in the future.
  • Rating 5.0
    So helpful and couldn't do enough to help
    Response from Group 1 SEAT Ipswich
    Good afternoon Diana, thank you for your 5* review and feedback. We are pleased you had a positive experience with us and we look forward to welcoming you back in the future.
  • Rating 5.0
    Amazing Thankyou
    Response from Group 1 SEAT Ipswich
    Good afternoon Maddison, thank you for your 5* review and feedback. We are pleased you had a positive experience with us and we look forward to welcoming you back in the future.
  • Rating 5.0
    Helpful
    Response from Group 1 SEAT Ipswich
    Good afternoon Daniel, thank you for your 5* review and feedback. We are pleased you had a positive experience with us and we look forward to welcoming you back in the future.
  • Rating 5.0
    Liam Mcpheason was wonderful, answered all of my million questions and did it with a smile it was a pleasure
    Response from Group 1 SEAT Ipswich
    Good afternoon Katarzyna, thank you for your 5* review and feedback. We are pleased you had a positive experience with us and we look forward to welcoming you back in the future.
  • Rating 5.0
    I chose and ordered my new car with assistance from ‘Liam with the glasses’. He was fantastic from the beginning, happy to listen and answer any queries I had. Took us through the process with ease and ensured he’d keep in touch with updates for the car. Can’t wait to pick it up! Highly recommend Group 1 SEAT Ipswich and be sure to ask for ‘Liam with the glasses’ :)
    Response from Group 1 SEAT Ipswich
    Good afternoon Riley, thank you for your 5* review and feedback. We are pleased you had a positive experience with us, and your kind words are appreciated. We look forward to welcoming you back in the future.
  • Rating 5.0
    All good and very helpful
    Response from Group 1 SEAT Ipswich
    Good afternoon William, thank you for your 5* review and feedback. We are pleased you had a great experience with us and we hope to welcome you back in the future.
  • Rating 5.0
    The salesman was absolutely amazing he showed us different vehicles and suggested the best one to suit are requirements and spent a lot of time making sure we knew all the vehicles specifications before we placed the order
    Response from Group 1 SEAT Ipswich
    Good afternoon Rachael, thank you for your 5* review and feedback. We are pleased you had a positive experience with us and we look forward to welcoming you back in the future.
  • Rating 5.0
    Very good all round
    Response from Group 1 SEAT Ipswich
    Good afternoon Mandy, thank you for your 5* review and feedback. We are pleased you had a positive experience with us and we look forward to welcoming you back in the future.
  • Rating 5.0
    Excellent experience choosing the right car, measuring and matching our needs, adequate test drive and all information needed was given clearly and in a friendly manner. Would recommend!
    Response from Group 1 SEAT Ipswich
    Good afternoon Gemma, thank you for your 5* review and feedback. We are pleased you had a great experience with us and we look forward to welcoming you back in the future.
  • Rating 5.0
    Thanks for all your help lovely service
    Response from Group 1 SEAT Ipswich
    Good afternoon Samantha, thank you for your 5* review and feedback. We are pleased you had a positive experience with us and we look forward to welcoming you back in the future.

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