Motability Scheme at John Banks Suzuki Ipswich
08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 09:00 - 17:00 10:00 - 16:00
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Contact information
Address
Felixstowe Road
Suzuki House
Nacton Ipswich IP10 0DE
GB
Phone Number
Call John Banks Suzuki Ipswich on 01473 654550
01473 654550
Website
Email
Reviews
Find or leave a review on Google
Showroom details 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 09:00 - 17:00 10:00 - 16:00Toggle Hours
Showroom details
08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 09:00 - 17:00 10:00 - 16:00
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:30 - 17:30 |
| Tuesday | 08:30 - 17:30 |
| Wednesday | 08:30 - 17:30 |
| Thursday | 08:30 - 17:30 |
| Friday | 08:30 - 17:30 |
| Saturday | 09:00 - 17:00 |
| Sunday | 10:00 - 16:00 |
Motability Scheme specialists:
- Matt Thornhill
- Helena Bliss
- Ellie Free
- David Hazelden
We recommend calling and booking an appointment before visiting.
Service centre details 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 12:00Closed Today Toggle Hours
Service centre details
08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 12:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:30 - 17:30 |
| Tuesday | 08:30 - 17:30 |
| Wednesday | 08:30 - 17:30 |
| Thursday | 08:30 - 17:30 |
| Friday | 08:30 - 17:30 |
| Saturday | 08:30 - 12:00 |
| Sunday | Closed |
Motability service specialists:
- Adrian Carter
- Sarah Boreham
- Indi Sheeran
- Justin Burrows
We recommend calling and booking an appointment before visiting.
Click pin to expand map
Accessibility features at John Banks Suzuki Ipswich
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entranceThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK
- Designated quiet opening times
This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK - Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Welcome to John Banks Suzuki Ipswich
Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.
John Banks Suzuki Ipswich can help you by:
- Confirming your eligibility for the Motability Scheme
- Supporting you in choosing the right car
- Arranging a test drive
- Ordering and supplying your new Motability Scheme car
- Servicing and maintaining your car
Contact John Banks Suzuki Ipswich on 01473654550 to make an appointment with our Motability specialist.
Reviews at John Banks Suzuki Ipswich
- Rating 5.0Feb 20, 2025Great communication
Thanks To DaveResponse from John Banks Suzuki IpswichFeb 21, 2025Thank you for your kind words! We're delighted to hear that you had a great experience with our communication. Dave will be pleased to know he made a positive impact. If there's anything else we can do for you, please don't hesitate to reach out! - Rating 5.0Feb 6, 2025Excellent service once again same as 3 years ago with Helena, ghis time David looked after us exceptionally , madd us welcome and comfy. Great.Response from John Banks Suzuki IpswichFeb 21, 2025Thank you for your wonderful review! We're delighted to hear that you received excellent service once again and that David made you feel welcome and comfortable. It's fantastic to know that Helena left a great impression three years ago too! We truly appreciate your loyalty and look forward to assisting you again in the future. Enjoy your new Motability vehicle!
- Rating 5.0Nov 25, 2024Great 😊 customer service I was looked after from the moment I walked in the door to the moment I leftResponse from John Banks Suzuki IpswichFeb 21, 2025Thank you, David, for your wonderful review! 😊 We're so pleased to hear that you felt well looked after from start to finish at John Banks Suzuki Ipswich. Providing great customer service is our priority, and we truly appreciate your kind words. If you ever need any further assistance, we’re always happy to help
- Rating 5.0Nov 21, 2024Very helpful, nothing was too much bother. Everything went very smoothly.Response from John Banks Suzuki IpswichFeb 21, 2025Apologies for the delay in responding, Donna, and thank you for your wonderful review! We're so pleased to hear that everything went smoothly and that our team at John Banks Suzuki Ipswich was helpful throughout the process. Your satisfaction is our priority, and we truly appreciate your feedback. If you ever need anything in the future, we're always happy to help!
- Rating 5.0Nov 8, 2024Excellent service as alwaysResponse from John Banks Suzuki IpswichFeb 21, 2025Apologies for the delay in responding, Bethany, and thank you for your wonderful review! We're delighted to hear that you received excellent service once again at John Banks Suzuki Ipswich. Your continued support means a lot to us! If you ever need anything, we’re always happy to help.
- Rating 5.0Oct 1, 2024Fantastic. Staff very helpful friendly and go out their way to make their customers feel at ease with everything.Response from John Banks Suzuki IpswichFeb 21, 2025Thank you for taking the time to share your experience with one of our Motability experts at John Banks Group last year! We’re so pleased to hear that you had a positive experience, and we hope your car has been living up to everything you need from it. We look forward to welcoming you back to the dealership when your servicing is due. If there’s anything else we can assist you with in the meantime, please don’t hesitate to get in touch!
- Rating 5.0Sep 28, 2024Car collected, serviced cleaned and returned quickly!Response from John Banks Suzuki IpswichFeb 21, 2025Thank you for taking the time to share your experience with one of our Motability experts at John Banks Group last year! We’re so pleased to hear that you had a positive experience, and we hope your car has been living up to everything you need from it. We look forward to welcoming you back to the dealership when your servicing is due. If there’s anything else we can assist you with in the meantime, please don’t hesitate to get in touch!
- Rating 5.0Sep 24, 2024Excellent service very politeResponse from John Banks Suzuki IpswichFeb 21, 2025Thank you for taking the time to share your experience with one of our Motability experts at John Banks Group last year! We’re so pleased to hear that you had a positive experience, and we hope your car has been living up to everything you need from it. We look forward to welcoming you back to the dealership when your servicing is due. If there’s anything else we can assist you with in the meantime, please don’t hesitate to get in touch!
- Rating 5.0Sep 18, 2024Good service.Response from John Banks Suzuki IpswichFeb 21, 2025Thank you for choosing us for your Motability car! We look forward to seeing you again soon. Thank you for taking the time to leave us this great 5 star review May! Kind regards,
- Rating 5.0Aug 31, 2024Excellent service very friendly polite helpful staff we received Excellent helpful service thank youResponse from John Banks Suzuki IpswichFeb 21, 2025Apologies for the delay in responding, Doreen, and thank you for your fantastic review! We're so pleased to hear that you received excellent service from our friendly, polite, and helpful team at John Banks Suzuki Ipswich. Your kind words mean a lot to us! We look forward to seeing you again for your servicing, and if you ever need any further assistance, we’re always happy to help
- Rating 5.0Aug 9, 2024Excellent professional service as always. John Banks is a consistent caring company.Response from John Banks Suzuki IpswichFeb 21, 2025Thank you for taking the time to share your experience with one of our Motability experts at John Banks Group last year! We’re so pleased to hear that you had a positive experience, and we hope your car has been living up to everything you need from it. We look forward to welcoming you back to the dealership when your servicing is due. If there’s anything else we can assist you with in the meantime, please don’t hesitate to get in touch!
- Rating 5.0Jul 22, 2024Seamless experience.Response from John Banks Suzuki IpswichFeb 21, 2025Thank you for taking the time to share your experience with one of our Motability experts at John Banks Group last year! We’re so pleased to hear that you had a positive experience, and we hope your car has been living up to everything you need from it. We look forward to welcoming you back to the dealership when your servicing is due. If there’s anything else we can assist you with in the meantime, please don’t hesitate to get in touch!
- Rating 5.0Apr 9, 2024Amazing service and went above and beyond collected my car and returned it home too. can't fault this garage at allResponse from John Banks Suzuki IpswichFeb 21, 2025Thank you for taking the time to share your experience with one of our Motability experts at John Banks Group last year! We’re so pleased to hear that you had a positive experience, and we hope your car has been living up to everything you need from it. We look forward to welcoming you back to the dealership when your servicing is due. If there’s anything else we can assist you with in the meantime, please don’t hesitate to get in touch!
- Rating 5.0Apr 1, 2024OutstadingResponse from John Banks Suzuki IpswichFeb 21, 2025Thank you for taking the time to share your experience with one of our Motability experts at John Banks Group last year! We’re so pleased to hear that you had a positive experience, and we hope your car has been living up to everything you need from it. We look forward to welcoming you back to the dealership when your servicing is due. If there’s anything else we can assist you with in the meantime, please don’t hesitate to get in touch!
- Rating 4.0Mar 7, 2024It was good. And they were polite well done
- Rating 4.0Jan 24, 2024Na
- Rating 5.0Jan 12, 2024Very helpful staff very friendly too kept in touch to say when my car was ready
- Rating 5.0Nov 24, 2023Ellie personally oversaw my new motabilty car and the personal service she delivered was exceptional 🤩
- Rating 5.0Nov 23, 2023a huge thank you to Ellie for making the process so very easy . She was extremely efficient and fun . I collect my new car later and couldn’t be more excited 🤩
- Rating 5.0Nov 15, 2023Our experience of having a car with yourselves was outstanding. Very pleased with our new car