This dealership is temporarily unable to submit and new Motability applications until it meets our training standards

Motability Scheme at Steven Eagell Toyota Letchworth

4.8
Rating 4.8
(58 reviews)
08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 17:00 10:30 - 16:30

Welcome to Steven Eagell Toyota Letchworth

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Steven Eagell Toyota Letchworth can help you by: * Confirming your eligibility for the Motability Scheme * Supporting you in choosing the right car * Arranging a test drive * Ordering and supplying your new Motability Scheme car * Servicing and maintaining your car Contact Steven Eagell Toyota Letchworth on 01462412276 to make an appointment with our Motability specialist.

Contact information

Address
Icknield Way
Letchworth Garden City
Letchworth SG6 1EF
GB
Phone Number
Call Steven Eagell Toyota Letchworth on 01462 412276
Email
Reviews
Visit dealer website

Showroom details
08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 17:00 10:30 - 16:30
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 19:00
Tuesday08:30 - 19:00
Wednesday08:30 - 19:00
Thursday08:30 - 19:00
Friday08:30 - 19:00
Saturday08:30 - 17:00
Sunday10:30 - 16:30

Motability Scheme specialists:

  • John Darko
  • Jessica Collett
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:30 - 13:00
SundayClosed

Motability service specialists:

  • Lorraine Street
  • James Allinson
We recommend calling and booking an appointment before visiting.
Click pin to expand map

Accessibility features at Steven Eagell Toyota Letchworth

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Steven Eagell Toyota Letchworth

  • Rating 5.0
    Great service from start to finish
    Response from Steven Eagell Toyota Letchworth
    Hi John, we're happy to hear you had an excellent service! Please come see us again soon.
  • Rating 5.0
    Fantastic service
    Response from Steven Eagell Toyota Letchworth
    We are happy to hear that you got exactly what you wanted out of your car-buying experience with us John. We wish you safe travels in your new car and look forward to seeing you again soon!
  • Rating 5.0
    Always excellent customer service.
    Thank you
    Response from Steven Eagell Toyota Letchworth
    We are happy to hear that you got exactly what you wanted out of your car-buying experience with us Pamela. We wish you safe travels in your new car and look forward to seeing you again soon!
  • Rating 5.0
    John was brilliant, the communication was great and he was polite, professional and friendly! Couldn’t recommend him enough
    Response from Steven Eagell Toyota Letchworth
    We are happy to hear that you got exactly what you wanted out of your car-buying experience with us Emma. We wish you safe travels in your new car and look forward to seeing you again soon!
  • Rating 5.0
    Pick up and. delivered very good service
    Response from Steven Eagell Toyota Letchworth
    Hi Kathleen, we're happy to hear you had an excellent service! Please come see us again soon.
  • Rating 5.0
    Always great customer service and very helpful information given.
    Response from Steven Eagell Toyota Letchworth
    Hi Pamela, we're happy to hear you had an excellent service! Please come see us again soon.
  • Rating 5.0
    Really easy to book the service appointment, polite and helpful staff who collected the vehicle from me and quick turn around to bring the car back.
    Response from Steven Eagell Toyota Letchworth
    Hi Abigail, we're happy to hear you had an excellent service! Please come see us again soon.
  • Rating 5.0
    It was super easy. Mark explained everything to me and made sure I understood, no question was too much trouble.
    Response from Steven Eagell Toyota Letchworth
    Thank you so much for your kind words, Emma. We really appreciate you taking the time to share your experience with us, and we look forward to seeing you again in the future.
  • Rating 4.0
    In general they are brilliant especially John Darko .. unfortunately I've had to go back and sort a few issues and resolve the issues .. there are a little communication issues with staff .. but ok in general
    Response from Steven Eagell Toyota Letchworth
    Thank you for posting a review Rosalia and we’re sorry to hear that your experience was not of the quality you expected. We would like the opportunity to investigate your feedback further. If you could send your official complaint in full, including your contact details to feedback@steveneagell.co.uk, it will be addressed by Senior Management. Thank you.
  • Rating 5.0
    polite staff and exceptional service
    Response from Steven Eagell Toyota Letchworth
    Thank you Cleo for your kind words. Have a great day!
  • Rating 5.0
    It was easy and very pleasant
    Response from Steven Eagell Toyota Letchworth
    We are happy to hear that you got exactly what you wanted out of your car-buying experience with us Susan. We wish you safe travels in your new car and look forward to seeing you again soon!
  • Rating 5.0
    Very helpful and friendly, a pleasant experience.
    Response from Steven Eagell Toyota Letchworth
    We are happy to hear that you got exactly what you wanted out of your car-buying experience with us Alex. We wish you safe travels in your new car and look forward to seeing you again soon!
  • Rating 5.0
    Excellent service from pick up to drop off
    Response from Steven Eagell Toyota Letchworth
    Hi Sharon, we're happy to hear you had an excellent service! Please come see us again soon.
  • Rating 5.0
    Excellent, could not fault the service very pleased with the whole experience
    Response from Steven Eagell Toyota Letchworth
    Hi Sharon, we're happy to hear you had an excellent service! Please come see us again soon.
  • Rating 5.0
    All good 100% friendly staff very easy to do business with many thanks
    Response from Steven Eagell Toyota Letchworth
    We are happy to hear that you got exactly what you wanted out of your car-buying experience with us Adrian. We wish you safe travels in your new car and look forward to seeing you again soon!
  • Rating 5.0
    Everything was nice and easy. Mark was lovely to deal with and made sure all was in order for me. Sad to see my other car go but delighted with the new one
    Response from Steven Eagell Toyota Letchworth
    We are happy to hear that you got exactly what you wanted out of your car-buying experience with us Tina. We wish you safe travels in your new car and look forward to seeing you again soon!
  • Rating 5.0
    The motabilty dealer John very helpful and informative
    Response from Steven Eagell Toyota Letchworth
    Thank you so much for your kind words, Rosalia. We really appreciate you taking the time to share your experience with us, and we look forward to seeing you again in the future.
  • Rating 5.0
    Fantastic service John Darko was fantastic
    Response from Steven Eagell Toyota Letchworth
    We are happy to hear that you got exactly what you wanted out of your car-buying experience with us Michelle. We wish you safe travels in your new car and look forward to seeing you again soon!
  • Rating 5.0
    Mark and Raja were really helpful from start to finish.
    Response from Steven Eagell Toyota Letchworth
    We are happy to hear that you got exactly what you wanted out of your car-buying experience with us Richard. We wish you safe travels in your new car and look forward to seeing you again soon!
  • Rating 5.0
    Excellent.
    No problems at all
    Response from Steven Eagell Toyota Letchworth
    Hi Stephen, we're happy to hear you had an excellent service! Please come see us again soon.

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