Motability Scheme at Sytner Mercedes-Benz of Loughton
08:00 - 19:00 08:00 - 19:00 08:00 - 19:00 08:00 - 19:00 08:00 - 19:00 08:00 - 17:00 11:00 - 17:00
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Contact information
Address
3 Langston Road
Loughton IG10 3SD
GB
Phone Number
Call Sytner Mercedes-Benz of Loughton on 020 8418 7700
020 8418 7700
Website
Reviews
Find or leave a review on Google
Showroom details 08:00 - 19:00 08:00 - 19:00 08:00 - 19:00 08:00 - 19:00 08:00 - 19:00 08:00 - 17:00 11:00 - 17:00Toggle Hours
Showroom details
08:00 - 19:00 08:00 - 19:00 08:00 - 19:00 08:00 - 19:00 08:00 - 19:00 08:00 - 17:00 11:00 - 17:00
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:00 - 19:00 |
| Tuesday | 08:00 - 19:00 |
| Wednesday | 08:00 - 19:00 |
| Thursday | 08:00 - 19:00 |
| Friday | 08:00 - 19:00 |
| Saturday | 08:00 - 17:00 |
| Sunday | 11:00 - 17:00 |
Motability Scheme specialists:
- Majid Anwar
- Sean Murray
- Neil Johnston
- Muhammed Jack
- Max Watson
- Rahath Ahmed
- Mohammed Ahmed
- Aveen Sookarry
- Fabian Lacassie
We recommend calling and booking an appointment before visiting.
Service centre details 08:00 - 18:30 08:00 - 18:30 08:00 - 18:30 08:00 - 18:30 08:00 - 18:30 08:00 - 14:00Closed Today Toggle Hours
Service centre details
08:00 - 18:30 08:00 - 18:30 08:00 - 18:30 08:00 - 18:30 08:00 - 18:30 08:00 - 14:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:00 - 18:30 |
| Tuesday | 08:00 - 18:30 |
| Wednesday | 08:00 - 18:30 |
| Thursday | 08:00 - 18:30 |
| Friday | 08:00 - 18:30 |
| Saturday | 08:00 - 14:00 |
| Sunday | Closed |
Motability service specialists:
- John Djemal
- Chad Baragwanath
- William Lewis
We recommend calling and booking an appointment before visiting.
Click pin to expand map
Accessibility features at Sytner Mercedes-Benz of Loughton
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entranceThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK
- Designated quiet opening times
This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK - Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Welcome to Sytner Mercedes-Benz of Loughton
Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.
Our trained Motability specialists are here to support you throughout the duration of your lease. Sytner Mercedes-Benz of Loughton can help you by: Servicing and maintaining your car, Arranging the MOT at the end of your lease. Contact Sytner Mercedes-Benz of Loughton on 02084187700 to make an appointment with our Motability specialist.
Reviews at Sytner Mercedes-Benz of Loughton
- Rating 5.0Nov 20, 2024Very good and nice man who dealt with us so very helpful.Response from Sytner Mercedes-Benz of LoughtonNov 21, 2024Good morning Deborah, Thank you for sharing your fabulous 5* rating for the team here at Mercedes-Benz of Colindale, your positive feedback is highly valued by us all and we hope to continue providing such a service for many years to come. Kind regards, Nicola Lee, Divisional Customer Experience Manager
- Rating 5.0Nov 14, 2024Shaun from Loughton Mercedes-Benz was fantastic in answering questions and making sure that the procedures was followed and was smoothly done. He was always available to answer questions when I called up and when I went to pick up my car he made sure he taught me about all the fixtures and all of the stuff inside the car and also he made sure he updated my app in the car before I left. I feel that this was such an amazing service and Sean is a credit to Mercedes with his fantastic customer skills and his friendly character, he’s a perfect salespersonResponse from Sytner Mercedes-Benz of LoughtonNov 16, 2024Dear Dayjonae, What a wonderful review! Shaun is delighted to receive such praise and sends you his thanks and very best wishes. Customer feedback is extremely important to all the team here and we regularly share it to encourage the very best customer experience possible. We trust you are thoroughly enjoying your new car, and wish you many miles of safe and happy motoring! Kind regards, Angie Blacklaw, Divisional Head of Customer Service.
- Rating 5.0Nov 12, 2024Max, who done the hand over was absolutely brilliant. He dealt with me from beginning to end and he was fabulous. Mercedes made me feel super special. Much better then BMW done in the past.Response from Sytner Mercedes-Benz of LoughtonNov 12, 2024Dear Farida, What a wonderful review! Max is delighted to receive such praise and sends you their thanks and very best wishes. Customer feedback is extremely important to all the team here and we regularly share it to encourage the very best customer experience possible. We trust you are thoroughly enjoying your new car, and wish you many miles of safe and happy motoring! Kind Regards, Angie Blacklaw, Divisional Head of Customer Services.
- Rating 5.0Nov 8, 2024Was very good experienceResponse from Sytner Mercedes-Benz of LoughtonNov 12, 2024Dear Marzieh, Thank you for taking the time to leave a 5* rating for the team at Mercedes-Benz of Loughton, your feedback is highly valued by us all and we hope to continue providing such a service for all the many years to come. Kind Regards, Angie Blacklaw, Divisional Head of Customer Services.
- Rating 5.0Nov 6, 2024My experience with Sean was without doubt above standard. I suffer from anxiety and Sean reassured me throughout and explained everything cross checking that I understood. He even offered to take a picture for my own memories which I would not have thought of but fondly look back on now.
Thanks to the team at Loughton but hands down to Sean for customer service skillsResponse from Sytner Mercedes-Benz of LoughtonNov 7, 2024Hello Kulsouma, Thank you for sharing such super feedback. I am so pleased to learn that Sean has provided you with exceptional service. He truly embodies the values of the Mercedes-Benz brand and I am proud and fortunate to have him on our team. Your positive comments will mean a great deal to him on a personal level, and I look forward to sharing your review with him shortly. Thank you for choosing Mercedes-Benz of Loughton, we look forward to serving you again in the future. Kind regards, Nicola Lee, Divisional Customer Experience Manager - Rating 4.0Nov 6, 2024Thank you very much, you have smiling employees.Response from Sytner Mercedes-Benz of LoughtonNov 7, 2024Hello Ozgur, Thank you for the fantastic feedback. We will share your comments with the wider team. It was our pleasure to look after you and we do hope to see you again soon. Thank you again for taking the time to let us know of your satisfaction. Kind regards, Nicola Lee, Divisional Customer Experience Manager
- Rating 5.0Nov 2, 2024So welcoming and kind. Very patient and attentiveResponse from Sytner Mercedes-Benz of LoughtonNov 3, 2024Hello Yengia, We are delighted to learn that you've had a great experience with us here at Mercedes-Benz of Loughton. We strive to provide the best customer service and we are pleased that we were able to meet your expectations. We will continue to work hard to ensure that all our customers have a positive experience with us. Thank you for your support and we look forward to seeing you again soon. Best regards, Nicola Lee, Divisional Customer Experience Manager
- Rating 5.0Nov 1, 2024Absolutely perfect customer service. It was so smoothResponse from Sytner Mercedes-Benz of LoughtonNov 3, 2024Hello Richard, Thank you for sharing your fabulous 5* rating for the team here at Mercedes-Benz of Loughton, your positive feedback is highly valued by us all and we hope to continue providing such a service for many years to come. Kind regards, Nicola Lee, Divisional Customer Experience Manager
- Rating 5.0Nov 1, 2024Not very happy with how everything was dealt withResponse from Sytner Mercedes-Benz of LoughtonNov 4, 2024Hello Khalid, Thank you for taking the time to leave us your feedback. I am concerned to read your comments following your recent visit to Mercedes-Benz of Loughton. If you would be prepared to elaborate or wish to discuss details of your experience further, please do not hesitate to get touch with our Head of Aftersales, John Djemal at johndjemal@sytner.co.uk Looking forward to hearing from you in due course. Kind regards, Nicola Lee, Divisional Customer Experience Manager
- Rating 5.0Oct 30, 2024I recently visited this car dealership and was extremely impressed with the level of service I received. The staff were friendly, knowledgeable, and exceeded expectations to answer any questions I had and assisted me in finding the perfect car. From the first day we contacted Mercedes Benz at Loughton they dealt with our enquiries and Max Watson went above and beyond to find us the perfect car and was attentive and professional at all times. He went on to resolve any issues we encountered ensuring we had a swift handover and made the entire process easy and smooth. I would recommend Mercedes Loughton to my friends and family and will go back there for all my car needs!Response from Sytner Mercedes-Benz of LoughtonOct 30, 2024Hello Syeda, Thank you for sharing such super feedback. I am so pleased to learn that Max has provided you with exceptional service. He truly embodies the values of the Mercedes-Benz brand and I am proud and fortunate to have him on our team. Your positive comments will mean a great deal to Max on a personal level, and I look forward to sharing your review with him shortly. Thank you for choosing Mercedes-Benz of Loughton, we look forward to serving you again in the future. Kind regards, Nicola Lee, Divisional Customer Experience Manager
- Rating 5.0Oct 29, 2024The team are friendly, they make the process so easy. I would recommend the and I will my five stars comfortably ;)Response from Sytner Mercedes-Benz of LoughtonOct 30, 2024Hello Kabir, Thank you for sharing your fabulous 5* rating and review for the team here at Mercedes-Benz of Loughton, your positive feedback is highly valued by us all and we hope to continue providing such a service for many years to come. Kind regards, Nicola Lee, Divisional Customer Experience Manager
- Rating 5.0Oct 22, 2024The staff was very helpful
And great service.Response from Sytner Mercedes-Benz of LoughtonOct 22, 2024Hello Mehriz, I am delighted to learn that your recent visit was a pleasurable one, we always endeavour to provide our customers with the best experience possible. Thank you for taking the time to leave us a fantastic 5* rating and review, your feedback is important to us, and very much appreciated. Kind regards, Nicola Lee, Divisional Customer Experience Manager - Rating 5.0Oct 15, 2024Great communications I knew what was happening every step of the way. Brilliant service fed and watered whilst I waited and wipers replaced there and then. Amazing oh and car washed and hoovered double amazingResponse from Sytner Mercedes-Benz of LoughtonOct 15, 2024Hello Tracey, We are delighted to learn that you've had a great experience with us here at Mercedes-Benz of Loughton. We strive to provide the best customer service and we are pleased that we were able to meet your expectations. We will continue to work hard to ensure that all our customers have a positive experience with us. Thank you for your support and we look forward to seeing you again soon. Best regards, Nicola Lee, Divisional Customer Experience Manager
- Rating 5.0Sep 30, 2024They did their job thank youResponse from Sytner Mercedes-Benz of LoughtonSep 30, 2024Dear Theona, thank you for sharing your fabulous 5* review for the team here at Mercedes-Benz of Loughton, we are delighted you have rated our business so highly. We appreciate your positive feedback and we look forward to welcoming you again next time. Kind regards, Angela Blacklaw, Divisional Head of Customer Service.
- Rating 5.0Sep 21, 2024Excellent serviceResponse from Sytner Mercedes-Benz of LoughtonSep 23, 2024Hello Ann, Thank you for sharing your fabulous 5* review for the team here at Mercedes-Benz of Loughton, we are delighted you have rated our business so highly. We appreciate your positive feedback and we look forward to welcoming you again next time. Kind regards, Nicola Lee, Divisional Customer Experience Manager
- Rating 5.0Sep 12, 2024Good customer serviceResponse from Sytner Mercedes-Benz of LoughtonSep 13, 2024Hello Asma, Thank you for sharing your lovely feedback. We will share your comments with the wider team. It was a pleasure to look after you and we do hope to see you again soon. Thank you again for taking the time to let us know of your satisfaction. Kind regards, Nicola Lee, Divisional Customer Experience Manager
- Rating 5.0Sep 12, 2024Staff were very helpful and my car got an MOT in theatre allowed timeResponse from Sytner Mercedes-Benz of LoughtonSep 12, 2024Hello Nancy, Thank you for sharing your super 5* review for the team here at Mercedes-Benz of Loughton, your positive feedback is highly valued by us all and we hope to continue providing such a service for many years to come. Best regards, Nicola Lee, Divisional Customer Experience Manager
- Rating 3.0Aug 30, 2024Too slow in giving the car, after they called and said the works is complete.Response from Sytner Mercedes-Benz of LoughtonAug 30, 2024Hello Nesrin, Thank you for sharing your candid feedback which is appreciated, albeit a little disheartening to read. We always aim to provide exceptional levels of customer service at all times and I personally apologise, as on this occasion we do seem to have dipped with our usual standard. Your comments will be reviewed internally to ensure that we do not have a repeat of your experience in the future. Thank you for bringing this to my attention. Have a super weekend! Kind regards, Nicola Lee, Divisional Customer Experience Manager
- Rating 2.0Aug 29, 2024Was suppose to clean it inside and out and wasn't done even though I was told they had done itResponse from Sytner Mercedes-Benz of LoughtonAug 30, 2024Dear Evie, Thank you for taking the time to provide feedback on your experience with Mercedes-Benz of Loughton in which I am very sorry to hear that we didn't clean your car. We appreciate this feedback as is important for us to be able to address problems and resolve them to prevent them happening in the future. Kind Regards, Angela Blacklaw, Divisional Head of Customer Service.
- Rating 5.0Jul 18, 2024Great service with fantastic customer care and supportResponse from Sytner Mercedes-Benz of LoughtonJul 29, 2024Dear Aisha, Thank you for sharing your fantastic 5* rating for the team here at Mercedes-Benz of Loughton, I’m so pleased to learn that you enjoyed your experience with us. We are looking forward to being of continued assistance in the future. Kind regards, Angela Blacklaw, Divisional Head of Customer Service.