The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Contact information
Find or leave a review on Google
Showroom details 08:00 - 19:00 08:00 - 19:00 08:00 - 19:00 08:00 - 19:00 08:00 - 19:00 08:00 - 17:00 11:00 - 17:00Toggle Hours
Day of the Week | Opening hours |
---|---|
Monday | 08:00 - 19:00 |
Tuesday | 08:00 - 19:00 |
Wednesday | 08:00 - 19:00 |
Thursday | 08:00 - 19:00 |
Friday | 08:00 - 19:00 |
Saturday | 08:00 - 17:00 |
Sunday | 11:00 - 17:00 |
Motability Scheme specialists:
- Majid Anwar
- Sean Murray
- Neil Johnston
- Muhammed Jack
- Max Watson
- Rahath Ahmed
- Mohammed Ahmed
- Aveen Sookarry
- Fabian Lacassie
Service centre details 08:00 - 18:30 08:00 - 18:30 08:00 - 18:30 08:00 - 18:30 08:00 - 18:30 08:00 - 14:00Closed Today Toggle Hours
Day of the Week | Opening hours |
---|---|
Monday | 08:00 - 18:30 |
Tuesday | 08:00 - 18:30 |
Wednesday | 08:00 - 18:30 |
Thursday | 08:00 - 18:30 |
Friday | 08:00 - 18:30 |
Saturday | 08:00 - 14:00 |
Sunday | Closed |
Motability service specialists:
- John Djemal
- Chad Baragwanath
- William Lewis
Accessibility features at Sytner Mercedes-Benz of Loughton
- Accessible car parkingAdditional InformationThe dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK
- Accessible toiletAdditional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entranceAdditional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK
- Designated quiet opening timesAdditional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK
- Hearing aid assistanceAdditional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableAdditional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesAdditional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Welcome to Sytner Mercedes-Benz of Loughton
Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.
Our trained Motability specialists are here to support you throughout the duration of your lease. Sytner Mercedes-Benz of Loughton can help you by: Servicing and maintaining your car, Arranging the MOT at the end of your lease. Contact Sytner Mercedes-Benz of Loughton on 02084187700 to make an appointment with our Motability specialist.
Reviews at Sytner Mercedes-Benz of Loughton
- Rating 5.0Oct 22, 2024The staff was very helpful
And great service.Response from Sytner Mercedes-Benz of LoughtonOct 22, 2024Hello Mehriz, I am delighted to learn that your recent visit was a pleasurable one, we always endeavour to provide our customers with the best experience possible. Thank you for taking the time to leave us a fantastic 5* rating and review, your feedback is important to us, and very much appreciated. Kind regards, Nicola Lee, Divisional Customer Experience Manager - Rating 5.0Oct 15, 2024Great communications I knew what was happening every step of the way. Brilliant service fed and watered whilst I waited and wipers replaced there and then. Amazing oh and car washed and hoovered double amazingResponse from Sytner Mercedes-Benz of LoughtonOct 15, 2024Hello Tracey, We are delighted to learn that you've had a great experience with us here at Mercedes-Benz of Loughton. We strive to provide the best customer service and we are pleased that we were able to meet your expectations. We will continue to work hard to ensure that all our customers have a positive experience with us. Thank you for your support and we look forward to seeing you again soon. Best regards, Nicola Lee, Divisional Customer Experience Manager
- Rating 5.0Sep 30, 2024They did their job thank youResponse from Sytner Mercedes-Benz of LoughtonSep 30, 2024Dear Theona, thank you for sharing your fabulous 5* review for the team here at Mercedes-Benz of Loughton, we are delighted you have rated our business so highly. We appreciate your positive feedback and we look forward to welcoming you again next time. Kind regards, Angela Blacklaw, Divisional Head of Customer Service.
- Rating 5.0Sep 21, 2024Excellent serviceResponse from Sytner Mercedes-Benz of LoughtonSep 23, 2024Hello Ann, Thank you for sharing your fabulous 5* review for the team here at Mercedes-Benz of Loughton, we are delighted you have rated our business so highly. We appreciate your positive feedback and we look forward to welcoming you again next time. Kind regards, Nicola Lee, Divisional Customer Experience Manager
- Rating 5.0Sep 12, 2024Good customer serviceResponse from Sytner Mercedes-Benz of LoughtonSep 13, 2024Hello Asma, Thank you for sharing your lovely feedback. We will share your comments with the wider team. It was a pleasure to look after you and we do hope to see you again soon. Thank you again for taking the time to let us know of your satisfaction. Kind regards, Nicola Lee, Divisional Customer Experience Manager
- Rating 5.0Sep 12, 2024Staff were very helpful and my car got an MOT in theatre allowed timeResponse from Sytner Mercedes-Benz of LoughtonSep 12, 2024Hello Nancy, Thank you for sharing your super 5* review for the team here at Mercedes-Benz of Loughton, your positive feedback is highly valued by us all and we hope to continue providing such a service for many years to come. Best regards, Nicola Lee, Divisional Customer Experience Manager
- Rating 3.0Aug 30, 2024Too slow in giving the car, after they called and said the works is complete.Response from Sytner Mercedes-Benz of LoughtonAug 30, 2024Hello Nesrin, Thank you for sharing your candid feedback which is appreciated, albeit a little disheartening to read. We always aim to provide exceptional levels of customer service at all times and I personally apologise, as on this occasion we do seem to have dipped with our usual standard. Your comments will be reviewed internally to ensure that we do not have a repeat of your experience in the future. Thank you for bringing this to my attention. Have a super weekend! Kind regards, Nicola Lee, Divisional Customer Experience Manager
- Rating 2.0Aug 29, 2024Was suppose to clean it inside and out and wasn't done even though I was told they had done itResponse from Sytner Mercedes-Benz of LoughtonAug 30, 2024Dear Evie, Thank you for taking the time to provide feedback on your experience with Mercedes-Benz of Loughton in which I am very sorry to hear that we didn't clean your car. We appreciate this feedback as is important for us to be able to address problems and resolve them to prevent them happening in the future. Kind Regards, Angela Blacklaw, Divisional Head of Customer Service.
- Rating 5.0Jul 18, 2024Great service with fantastic customer care and supportResponse from Sytner Mercedes-Benz of LoughtonJul 29, 2024Dear Aisha, Thank you for sharing your fantastic 5* rating for the team here at Mercedes-Benz of Loughton, I’m so pleased to learn that you enjoyed your experience with us. We are looking forward to being of continued assistance in the future. Kind regards, Angela Blacklaw, Divisional Head of Customer Service.
- Rating 1.0Jul 18, 2024Felt the service was rushed, brakes needed changing, went in with scraping noise and came out with same noise.
They cleaned the car, which was done very poorly. Smearing all over the car, in and out with water marks.Response from Sytner Mercedes-Benz of LoughtonJul 29, 2024Dear Jodie, Thank you for taking the time to provide feedback on your experience with Mercedes-Benz of Loughton. We appreciate this feedback as is important for us to be able to address problems and resolve them to prevent them happening in the future. Kind regards, Angela Blacklaw, Divisional Head of Customer Service. - Rating 5.0Jul 2, 2024Very nice workResponse from Sytner Mercedes-Benz of LoughtonJul 2, 2024Good morning Erkay, Thank you for sharing your fabulous 5* rating and review for the team here at Mercedes-Benz of Loughton, your positive feedback is highly valued by us all and we hope to continue providing such a service for many years to come. Best regards, Nicola Lee, Divisional Customer Experience Manager
- Rating 5.0May 30, 2024Excellent and very polite. Job done well more quickly than expectedResponse from Sytner Mercedes-Benz of LoughtonMay 30, 2024Dear Marcia, Thank you for your wonderful feedback concerning your experience with Mercedes-Benz of Loughton. We hope you will enjoy many more years of excellent service from your vehicle as well as from our organisation. Kind Regards, Angela Blacklaw, Divisional Head of Customer Services.
- Rating 4.0Mar 22, 2024Recently had full service done but not cleaned which never expected. The service standard has come down compared to the past.Response from Sytner Mercedes-Benz of LoughtonApr 8, 2024Hello Pranjal, Thank you for sharing your feedback following your recent visit to Mercedes-Benz of Loughton, Your comments will be reviewed internally to ensure that we do not have a repeat of your experience in the future. Thank you for bringing this to our attention, we look forward to welcoming you again next time. Kind Regards, Nicola Lee, Divisional Customer Experience Manager
- Rating 5.0Feb 26, 2024The staff were very friendly and the service they provided to us was very satisfying.
Thank youResponse from Sytner Mercedes-Benz of LoughtonFeb 27, 2024Hi Saeeda, Thank you for sharing your fabulous 5* rating for the team here at Mercedes-Benz of Loughton, your feedback is highly valued by us all and we hope to continue providing such a service for many years to come. Best Regards. Nicola Lee, Divisional Customer Experience Manager - Rating 5.0Feb 14, 2024I was looked after well by staff in particular Natalie. Many thanks for such lovely staff.Response from Sytner Mercedes-Benz of LoughtonFeb 16, 2024Dear Fareeha, Thank you very much for your comments. We are so glad to hear of the fantastic level of service provided by Natalie at our Mercedes-Benz of Loughton dealership she will be ecstatic with the feedback, and we really appreciate you taking the time to provide us with such a positive review. Kind Regards, Angela Blacklaw, Divisional Head of Customer Service.
- Rating 5.0Feb 13, 2024HelpfulResponse from Sytner Mercedes-Benz of LoughtonFeb 16, 2024Dear Martin, Thank you ever so much for this lovely feedback concerning Mercedes
Benz of Loughton. We hope that the good experience you had will be repeated by
many more of our valued customers. Kind Regards, Angela Blacklaw, Divisional Head of Customer Service. - Rating 5.0Feb 13, 2024Welcoming staff I am very happy the way all was performed and the way I was treated in the best possible wayResponse from Sytner Mercedes-Benz of LoughtonFeb 13, 2024Dear Ranjana, Thank you for taking the time to leave such a positive review in relation to your recent experience with the team at Mercedes-Benz of Loughton. We are pleased to know that we have provided you with such an experience and that your needs as a customer were met. We shall look forward to welcoming you back to our
site for all the many years to come and hope that we can continue to deliver nothing but the best. Kind Regards, Angela Blacklaw, Divisional Head of Customer Service. - Rating 5.0Jan 10, 2024Good experienceResponse from Sytner Mercedes-Benz of LoughtonJan 11, 2024Hello Lesley, Thank you for sharing your fabulous 5* rating for the team here at Mercedes-Benz of Loughton, your feedback is highly valued by us all and we hope to continue providing such a service for many years to come. Best Regards. Richard Franklin - Head of Business
- Rating 5.0Dec 7, 2023It was a very nice experience.Response from Sytner Mercedes-Benz of LoughtonDec 7, 2023Hello Courage, Thank you for sharing your fabulous 5* rating for the team here at Mercedes-Benz of Loughton, your feedback is highly valued by us all and we hope to continue providing such a service for many years to come. Best Regards. Nicola Lee - Customer Experience Manager
- Rating 5.0Nov 10, 2023Very goodResponse from Sytner Mercedes-Benz of LoughtonNov 13, 2023Hello Jack, Thank you for sharing your fabulous 5* rating and review for the team here at Mercedes-Benz of Loughton, your feedback is highly valued by us all and we hope to continue providing such a service for many years to come. Best Regards. Nicola Lee - Divisional Customer Experience Manager