Motability Scheme at Sytner Mercedes-Benz of Loughton

Motability Scheme at Sytner Mercedes-Benz of Loughton

4.6
Rating 4.6
(165 reviews)
08:00 - 19:00 08:00 - 19:00 08:00 - 19:00 08:00 - 19:00 08:00 - 19:00 08:00 - 17:00 11:00 - 17:00
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Contact information

Address
3 Langston Road
Loughton IG10 3SD
GB
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Phone Number
Call Sytner Mercedes-Benz of Loughton on 020 8418 7700
020 8418 7700
020 8418 7700
Website

Visit dealer website

Email

Mercedes-benz.loughton@sytner.co.uk

Reviews

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Showroom details
08:00 - 19:00 08:00 - 19:00 08:00 - 19:00 08:00 - 19:00 08:00 - 19:00 08:00 - 17:00 11:00 - 17:00
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Opening hours:
Day of the WeekOpening hours
Monday08:00 - 19:00
Tuesday08:00 - 19:00
Wednesday08:00 - 19:00
Thursday08:00 - 19:00
Friday08:00 - 19:00
Saturday08:00 - 17:00
Sunday11:00 - 17:00

Motability Scheme specialists:

  • Athelstan Hotobah-During
  • Tia Foreman
  • Alfie Draper
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:30
Tuesday08:00 - 18:30
Wednesday08:00 - 18:30
Thursday08:00 - 18:30
Friday08:00 - 18:30
Saturday08:00 - 14:00
SundayClosed

Motability service specialists:

  • John Djemal
  • Chad Baragwanath
We recommend calling and booking an appointment before visiting.
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Accessibility features at Sytner Mercedes-Benz of Loughton

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Sytner Mercedes-Benz of Loughton

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Visit dealer website

Our trained Motability specialists are here to support you throughout the duration of your lease. Sytner Mercedes-Benz of Loughton can help you by: Servicing and maintaining your car, Arranging the MOT at the end of your lease. Contact Sytner Mercedes-Benz of Loughton on 02084187700 to make an appointment with our Motability specialist.

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Reviews at Sytner Mercedes-Benz of Loughton

  • Rating 5.0
    Had all the answers and very easy to deal with
    Response from Sytner Mercedes-Benz of Loughton
    Hello Dawn,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you found our team easy to deal with and that we were able to provide all the answers you needed. Your feedback is incredibly valuable to us, and it motivates us to continue delivering the best service possible. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to welcoming you again in the future.

    Best regards,

    Nicola Lee
    Divisional Customer Experience Manager
  • Rating 5.0
    couldn’t be happier with my experience working with Gary for my mobility car! From start to finish, he was incredibly professional, patient, and genuinely caring about making sure I found the perfect vehicle to suit my needs. Gary went above and beyond to explain everything clearly, answer all my questions, and make the entire process smooth and stress-free. His friendly, approachable manner instantly put me at ease, and his attention to detail showed how much he truly values his customers. I was impressed by his knowledge, efficiency, and the personal touch he brought to the experience. Thanks to Gary, what could have been overwhelming turned into an enjoyable and exciting journey. I would wholeheartedly recommend Gary to anyone—he’s an absolute credit to the team and made me feel fully supported every step of the way!
    Response from Sytner Mercedes-Benz of Loughton
    Dear Thai,

    Thank you so much for taking the time to share your wonderful experience with us at Mercedes-Benz of Loughton. We are thrilled to read that Gary was able to provide you with such exceptional service and support throughout your journey in finding the perfect mobility car.

    Your kind words about Gary's professionalism, patience, and genuine care are truly appreciated, and we are delighted to know that he made the process smooth and enjoyable for you. It is always our goal to ensure our customers feel valued and supported, and it is heartening to hear that Gary's attention to detail and friendly approach made a positive impact on your experience.

    We will be sure to pass along your compliments to Gary and the team. Your super recommendation means a lot to us, and we are grateful for your trust and confidence in our service.

    Thank you once again for your feedback. We look forward to welcoming you again in the future.

    Warm regards,

    Nicola Lee
    Divisional Customer Experience Manager
  • Rating 5.0
    The representative provided all the information I needed to make the best decision for my needs and clearly explained the next steps.
    Response from Sytner Mercedes-Benz of Loughton
    Dear Laurencia

    Thank you so much for taking the time to share your positive experience with us at Mercedes-Benz of Loughton. We are thrilled to hear that our representative was able to provide you with all the information you needed and clearly explained the next steps. Your satisfaction is our top priority, and it’s wonderful to know that we could assist you in making the best decision for your needs.

    We truly appreciate your 5-star rating and your kind words. If you have any further questions or need additional assistance, please don't hesitate to reach out. We look forward to seeing you again in the future.

    Best regards,
    Angela Blacklaw
    Divisional Head of Customer Services
    Mercedes-Benz of Loughton
  • Rating 5.0
    Great service and quick turn around
    Response from Sytner Mercedes-Benz of Loughton
    Hello Steven

    Thank you so much for taking the time to leave us such a positive review! We are thrilled to hear that you experienced great service and a quick turnaround during your visit. At Mercedes-Benz of Loughton, we strive to provide the best possible service to all our customers and your feedback is truly appreciated. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to welcoming you back in the future.

    Kind regards
    Angela Blacklaw
    Divisionl Head of Customer Services
    Mercedes-Benz of Loughton
  • Rating 5.0
    Very helpful, great customer service
    Response from Sytner Mercedes-Benz of Loughton
    Hello Tamsin

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you found our customer service to be very helpful. Providing excellent service is something we strive for every day, and it’s always rewarding to know that our efforts are appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to seeing you again at Mercedes-Benz of Loughton.

    Best regards,
    Angela Blacklaw
    Divisional Head of Customer Services
    Mercedes-Benz of Loughton
  • Rating 5.0
    Good stuff. Thanks
    Response from Sytner Mercedes-Benz of Loughton
    Dear Marciano,

    Thank you so much for taking the time to leave us a review. We are thrilled to hear that you had a positive experience with us at Mercedes-Benz of Loughton. Your feedback is greatly appreciated and motivates our team to continue providing excellent service. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to welcoming you again next time.

    Best regards,

    Nicola Lee
    Divisional Customer Experience Manager
  • Rating 5.0
    Gary was extremely professional and helpful, explained the whole process clearly, his friendly and knowledabe manner put us at ease. Everything went seamlessly.
    Response from Sytner Mercedes-Benz of Loughton
    Dear Lorraine,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear about your positive experience at Mercedes-Benz of Loughton. Gary will be delighted to know that his professionalism and helpfulness made such a positive impact on your visit. We strive to ensure that every customer feels at ease and well-informed, and it's fantastic to know that everything went seamlessly for you. Your kind words and perfect rating are greatly appreciated, and we look forward to welcoming you again in the future.

    Kind regards,

    Nicola Lee
    Divisional Customer Experience Manager
  • Rating 5.0
    Hi
    I just wanted to thank you for all the effort you put into getting the car ready for us. Everything was perfect and well organised, and it’s clear you handled it with great care and responsibility. I really appreciate it, Gary — thanks a lot
    Response from Sytner Mercedes-Benz of Loughton
    Dear Mahsa

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear that you had such a positive experience at Mercedes-Benz of Loughton. Gary and the entire team are dedicated to ensuring everything is perfect for our customers, and your kind words truly mean a lot to us. We are delighted that you found everything well-organised and handled with care. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Thank you once again for your kind words.

    Kind regards
    Angela Blacklaw
    Divisional Head of Customer Services
    Mercedes-Benz of Loughton
  • Rating 5.0
    Hi there my experience was amazing very helpful always returned my calls very good customer service I will give Gary 10-10 many regards
    Response from Sytner Mercedes-Benz of Loughton
    Dear Simone,

    Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that you had an amazing experience and that our team, especially Gary, was able to provide you with the helpful and attentive service you deserve. Your kind words and perfect rating mean a lot to us and motivate us to continue delivering exceptional service to all our customers.

    If there's anything else we can assist you with or if you have any further feedback, please don't hesitate to reach out. We look forward to welcoming you back to Mercedes-Benz of Loughton in the future.

    Kind regards

    Nicola Lee
    Divisional Customer Experience Manager
  • Rating 5.0
    Brilliant and Professional!

    A huge thank you to Tia Foreman at Mercedes-Benz of Loughton for providing such a brilliant and professional Motability experience.

    Tia was fantastic from the moment we met. She guided us through the entire process with incredible knowledge and a lovely, friendly manner. She made everything so straightforward and took all the worry out of it. It’s clear she is not only an expert in her field but also genuinely cares about her customers.
    Response from Sytner Mercedes-Benz of Loughton
    Dear Mitul,

    Thank you so much for taking the time to share your wonderful feedback about your experience with us at Mercedes-Benz of Loughton. We are thrilled to hear that Tia Foreman provided you with such a brilliant and professional experience.

    Tia is indeed a valued member of our team, and it’s fantastic to know that her knowledge and friendly manner made the process straightforward and worry-free for you. We are committed to ensuring our customers feel cared for and supported, and your kind words affirm that we are on the right track.

    We truly appreciate your 5-star rating and look forward to welcoming you back in the future. If there is anything else we can assist you with, please do not hesitate to reach out.

    Warm regards,

    Nicola Lee
    Divisional Customer Experience Manager
  • Rating 5.0
    Tia was Amazing,5star service
    Response from Sytner Mercedes-Benz of Loughton
    Dear Fedai,

    Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that you had a 5* experience with Tia at Mercedes-Benz of Loughton. Providing exceptional service is our top priority, and it's always rewarding to know when we've achieved that. Your feedback is greatly appreciated, and we look forward to welcoming you back in the future.

    Best regards


    Nicola Lee
    Divisional Customer Experience Manager
  • Rating 5.0
    Was very well taken care of throughout the whole process
    Response from Sytner Mercedes-Benz of Loughton
    Dear Anna,

    Thank you so much for taking the time to share your experience with us at Mercedes-Benz of Loughton. We are thrilled to hear that you felt well taken care of throughout the whole process. Our team is dedicated to providing exceptional service, and your feedback is truly appreciated.

    If there is anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,

    Nicola Lee
    Divisional Customer Experience Manager
  • Rating 5.0
    Gary lipman was great knows his job good job Gary mate 10 stars
    Response from Sytner Mercedes-Benz of Loughton
    Hello Gerald,

    Thank you so much for taking the time to leave such a fantastic review! We're thrilled to read about your positive experience with Gary Lipman here at Mercedes-Benz of Loughton. It's wonderful to know that his expertise and service made such a great impression. Your feedback is incredibly valuable to us, and we're delighted to have earned your 10-star praise. If there's anything else we can assist you with, please don't hesitate to reach out.

    Best regards,

    Nicola Lee
    Divisional Customer Experience Manager
  • Rating 5.0
    Gary was very helpful and made the process easy.
    Response from Sytner Mercedes-Benz of Loughton
    Hello Lauren.

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that Gary was able to assist you and make the process easy. Your feedback is incredibly valuable to us, and we are delighted to know that you had a positive experience with our team at Mercedes-Benz of Loughton. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,

    Nicola Lee
    Divisional Customer Experience Manager
  • Rating 5.0
    I would rate my experience with the Motability Scheme at Sytner Mercedes-Benz of Loughton as excellent. Temi was incredibly helpful, guiding me through the process with patience and expertise. He made sure all my questions were answered and provided valuable insights that made the entire experience smooth and enjoyable. I'm very satisfied with the service I received!
    Response from Sytner Mercedes-Benz of Loughton
    Dear Spas,

    Thank you so much for taking the time to share your wonderful feedback about your experience with the Motability Scheme at Sytner Mercedes-Benz of Loughton. We are thrilled to hear that Temi was able to assist you with such patience and expertise, making your experience smooth and enjoyable.

    Your satisfaction is our top priority, and it is incredibly rewarding to know that we met your expectations. We will be sure to pass on your kind words to Temi and the rest of the team.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,


    Nicola Lee
    Divisional Customer Experience Manager
  • Rating 5.0
    Gary was amazing and very welcoming, I would definitely recommend him in the future 👍🏻
    Response from Sytner Mercedes-Benz of Loughton
    Hello Aaron,

    Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that Gary made your experience with us so positive and welcoming. Your recommendation means a lot to us, and we're delighted to know that you had a 5-star experience. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We look forward to welcoming you again at Mercedes-Benz of Loughton.

    Best regards,

    Nicola Lee
    Divisional Customer Experience Manager
  • Rating 5.0
    They were really good
    Response from Sytner Mercedes-Benz of Loughton
    Dear Hamedreza

    Thank you so much for taking the time to leave us a fantastic review! We are thrilled to hear that you had a positive experience with us at Sytner Mercedes-Benz of Loughton. Your feedback is incredibly valuable and it’s wonderful to know that our team met your expectations. If you have any more comments or need further assistance, please don't hesitate to reach out. We look forward to seeing you again in the future.

    Kind regards,
    Angela Blacklaw
    Divisional Head of Customer Service
    Mercedes-Benz of Loughton Team
  • Rating 5.0
    Really helped taking all my needs into consideration when making the right choice for me
    Response from Sytner Mercedes-Benz of Loughton
    Dear Anna

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you felt supported and that we were able to consider all your needs in helping you make the right choice. At Mercedes-Benz of Loughton, we strive to provide the best service possible and your feedback is incredibly valuable to us. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to seeing you again!

    Kind regards,
    Angela Blacklaw
    Divisional Head of Customer Service
    Mercedes-Benz of Loughton
  • Rating 5.0
    Max was lovely and very helpful.

    Tia was very friendly and extremely helpful.

    10/10 across board
    Response from Sytner Mercedes-Benz of Loughton
    Dear Serwaa,

    Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that Max and Tia were able to provide you with such a positive experience. Your kind words and perfect rating mean a lot to our team, and we are delighted to know that you found our service helpful and friendly.

    At Mercedes-Benz of Loughton, we strive to ensure that every customer feels valued and supported, and your feedback is a great testament to the hard work and dedication of our staff. If there is anything else we can assist you with in the future, please do not hesitate to reach out.

    Thank you once again for your kind review. We look forward to welcoming you back soon!

    Kind regards,

    Nicola Lee
    Divisional Customer Experience Manager
  • Rating 5.0
    Gary revived the situation. As I was about to walk away. Great guy . Peoples person. We need more caring staff like this. Seriously.
    Response from Sytner Mercedes-Benz of Loughton
    Dear Suba

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear about your positive experience with Gary at Mercedes-Benz of Loughton. It's fantastic to know that his caring and personable approach made such a difference during your visit. We are proud to have team members like Gary who truly embody the values of excellent customer service. Your kind words and recognition mean a lot to us and we will be sure to pass along your compliments to him. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to welcoming you back in the future.

    Kind regards,
    Angela Blacklaw
    Divisional Head of Customer Services
    Mercedes-Benz of Loughton

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