Motability Scheme at Sytner Mercedes-Benz of Loughton
08:00 - 19:00 08:00 - 19:00 08:00 - 19:00 08:00 - 19:00 08:00 - 19:00 08:00 - 17:00 11:00 - 17:00
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Contact information
Address
3 Langston Road
Loughton IG10 3SD
GB
Phone Number
Call Sytner Mercedes-Benz of Loughton on 020 8418 7700
020 8418 7700
Website
Feedback
Reviews
Find or leave a review on Google
Showroom details 08:00 - 19:00 08:00 - 19:00 08:00 - 19:00 08:00 - 19:00 08:00 - 19:00 08:00 - 17:00 11:00 - 17:00Toggle Hours
Showroom details
08:00 - 19:00 08:00 - 19:00 08:00 - 19:00 08:00 - 19:00 08:00 - 19:00 08:00 - 17:00 11:00 - 17:00
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:00 - 19:00 |
| Tuesday | 08:00 - 19:00 |
| Wednesday | 08:00 - 19:00 |
| Thursday | 08:00 - 19:00 |
| Friday | 08:00 - 19:00 |
| Saturday | 08:00 - 17:00 |
| Sunday | 11:00 - 17:00 |
Motability Scheme specialists:
- Majid Anwar
- Sean Murray
- Neil Johnston
- Muhammed Jack
We recommend calling and booking an appointment before visiting.
Service centre details 08:00 - 18:30 08:00 - 18:30 08:00 - 18:30 08:00 - 18:30 08:00 - 18:30 08:00 - 14:00Closed Today Toggle Hours
Service centre details
08:00 - 18:30 08:00 - 18:30 08:00 - 18:30 08:00 - 18:30 08:00 - 18:30 08:00 - 14:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:00 - 18:30 |
| Tuesday | 08:00 - 18:30 |
| Wednesday | 08:00 - 18:30 |
| Thursday | 08:00 - 18:30 |
| Friday | 08:00 - 18:30 |
| Saturday | 08:00 - 14:00 |
| Sunday | Closed |
Motability service specialists:
- Tom Gillingham
- Chad Baragwanath
We recommend calling and booking an appointment before visiting.
Click pin to expand map
Accessibility features at Sytner Mercedes-Benz of Loughton
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entranceThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK
- Designated quiet opening times
This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK - Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Welcome to Sytner Mercedes-Benz of Loughton
Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.
Our trained Motability specialists are here to support you throughout the duration of your lease. Sytner Mercedes-Benz of Loughton can help you by: Servicing and maintaining your car, Arranging the MOT at the end of your lease. Contact Sytner Mercedes-Benz of Loughton on 02084187700 to make an appointment with our Motability specialist.
Reviews at Sytner Mercedes-Benz of Loughton
- Rating 4.0Mar 22, 2024Recently had full service done but not cleaned which never expected. The service standard has come down compared to the past.Response from Sytner Mercedes-Benz of LoughtonApr 8, 2024Hello Pranjal, Thank you for sharing your feedback following your recent visit to Mercedes-Benz of Loughton, Your comments will be reviewed internally to ensure that we do not have a repeat of your experience in the future. Thank you for bringing this to our attention, we look forward to welcoming you again next time. Kind Regards, Nicola Lee, Divisional Customer Experience Manager
- Rating 5.0Feb 26, 2024The staff were very friendly and the service they provided to us was very satisfying.
Thank youResponse from Sytner Mercedes-Benz of LoughtonFeb 27, 2024Hi Saeeda, Thank you for sharing your fabulous 5* rating for the team here at Mercedes-Benz of Loughton, your feedback is highly valued by us all and we hope to continue providing such a service for many years to come. Best Regards. Nicola Lee, Divisional Customer Experience Manager - Rating 5.0Feb 14, 2024I was looked after well by staff in particular Natalie. Many thanks for such lovely staff.Response from Sytner Mercedes-Benz of LoughtonFeb 16, 2024Dear Fareeha, Thank you very much for your comments. We are so glad to hear of the fantastic level of service provided by Natalie at our Mercedes-Benz of Loughton dealership she will be ecstatic with the feedback, and we really appreciate you taking the time to provide us with such a positive review. Kind Regards, Angela Blacklaw, Divisional Head of Customer Service.
- Rating 5.0Feb 13, 2024HelpfulResponse from Sytner Mercedes-Benz of LoughtonFeb 16, 2024Dear Martin, Thank you ever so much for this lovely feedback concerning Mercedes
Benz of Loughton. We hope that the good experience you had will be repeated by
many more of our valued customers. Kind Regards, Angela Blacklaw, Divisional Head of Customer Service. - Rating 5.0Feb 13, 2024Welcoming staff I am very happy the way all was performed and the way I was treated in the best possible wayResponse from Sytner Mercedes-Benz of LoughtonFeb 13, 2024Dear Ranjana, Thank you for taking the time to leave such a positive review in relation to your recent experience with the team at Mercedes-Benz of Loughton. We are pleased to know that we have provided you with such an experience and that your needs as a customer were met. We shall look forward to welcoming you back to our
site for all the many years to come and hope that we can continue to deliver nothing but the best. Kind Regards, Angela Blacklaw, Divisional Head of Customer Service. - Rating 5.0Jan 10, 2024Good experienceResponse from Sytner Mercedes-Benz of LoughtonJan 11, 2024Hello Lesley, Thank you for sharing your fabulous 5* rating for the team here at Mercedes-Benz of Loughton, your feedback is highly valued by us all and we hope to continue providing such a service for many years to come. Best Regards. Richard Franklin - Head of Business
- Rating 5.0Dec 7, 2023It was a very nice experience.Response from Sytner Mercedes-Benz of LoughtonDec 7, 2023Hello Courage, Thank you for sharing your fabulous 5* rating for the team here at Mercedes-Benz of Loughton, your feedback is highly valued by us all and we hope to continue providing such a service for many years to come. Best Regards. Nicola Lee - Customer Experience Manager
- Rating 5.0Nov 10, 2023Very goodResponse from Sytner Mercedes-Benz of LoughtonNov 13, 2023Hello Jack, Thank you for sharing your fabulous 5* rating and review for the team here at Mercedes-Benz of Loughton, your feedback is highly valued by us all and we hope to continue providing such a service for many years to come. Best Regards. Nicola Lee - Divisional Customer Experience Manager
- Rating 5.0Oct 18, 2023Great service. I would like to this this opportunity to thank the team again.Response from Sytner Mercedes-Benz of LoughtonOct 23, 2023Dear Zeynep, I am delighted to learn that your recent visit was a pleasurable one, as we always endeavour to provide our customers with the best experience possible.
Thank you for taking the time out to share your great feedback and for awarding us a fantastic 5* rating. Your comments are important to us and very much appreciated. Kind Regards, Angela Blacklaw, Divisional Head of Customer Service. - Rating 5.0Oct 13, 2023Excellent customer services
Quick and convenient!!Response from Sytner Mercedes-Benz of LoughtonOct 23, 2023Dear Saabriin, Thank you for sharing your fantastic 5* rating for the team here at Mercedes -Benz of Loughton, I’m so pleased to learn that you enjoyed your experience with us. We are looking forward to being of continued assistance in the future. Kind Regards, Angela Blacklaw, Divisional Head of Customer Service. - Rating 5.0Sep 29, 2023Great dealership to deal with, always helpful and reliable, . Thank you.Response from Sytner Mercedes-Benz of LoughtonOct 6, 2023Good morning Edward, Thank you for sharing your fabulous 5* rating for the team here at Mercedes-Benz of Loughton, your feedback is highly valued by us all and we hope to continue providing such a service for many years to come. Best Regards. Nicola Lee - Divisional Customer Experience Manager
- Rating 1.0Aug 24, 2023Time was given one n half to two hours.it took 3 hoursthen i went to the desk and ask for .Response from Sytner Mercedes-Benz of LoughtonAug 25, 2023Hello Javed, Thank you for taking the time out to provide feedback on your experience here at Mercedes-Benz of Loughton. I am disappointed to learn that you had a less than satisfactory experience with us and that you had to wait longer than expected for the return of your vehicle. We appreciate this feedback as is important for us to be able to address problems and resolve them to prevent them happening in the future. I would like to assure you that we take all customer feedback seriously and we will use your comments to help us improve our services for the future. Best regards, Nicola Lee - Customer Experience Manager
- Rating 1.0Aug 23, 2023Terrible service received by dealership.
Lack of communication to customer.
Booked well in advance but loan car was cancelled the day before.
Coolant light still on vehicle.
Will not be visiting this dealership again and will be visiting a branch which cares about customers.Response from Sytner Mercedes-Benz of LoughtonSep 1, 2023Dear Mohammed, Thank you for your feedback. I am very sorry to read of your concerns surrounding Mercedes
Benz of Loughton. May you please be so kind to email the team at waqasahmed@sytner.co.uk with further on your concerns along with your contact details and vehicles registration so the team can investigate this with the
appropriate management. - Rating 5.0Aug 3, 2023Excellent serviceResponse from Sytner Mercedes-Benz of LoughtonAug 4, 2023Hello Lee, Thank you for sharing your lovely 5* review and for your kind comments, we are most grateful! We always try to make each and every customer feel welcome, comfortable and valued and it certainly sounds as though this was indeed the case on this occasion. We appreciate your support and look forward to being of continued assistance in the future. Kind regards, Nicola Lee - Divisional Customer Experience Manager
- Rating 5.0Jul 13, 2023All the staff who dealt with me were great. My car was dealt with super quickly. It's disappointing that Mercedes are no longer supplying new vehicles on the Mobility scheme, my CLA has out performed all my previous scheme vehiclesResponse from Sytner Mercedes-Benz of LoughtonJul 13, 2023Dear Graham, Thank you for sharing your fantastic 5* rating for the team here at Mercedes-Benz of Loughton, I’m so pleased to learn that you enjoyed your experience with us. Kind Regards, Angela Blacklaw, Divisional Head of Customer Service.
- Rating 5.0Jun 22, 2023GreatResponse from Sytner Mercedes-Benz of LoughtonJun 22, 2023Hello Toni, Thank you for taking the time out to leave a fantastic 5* rating for the team here at Mercedes-Benz of Loughton, your feedback is highly valued by us all and we hope to continue providing such a service for many years to come. Best regards, Nicola Lee- Divisional Customer Experience Manager
- Rating 5.0Jun 20, 2023Great customer serviceResponse from Sytner Mercedes-Benz of LoughtonJun 21, 2023Good afternoon Marissa, Thank you for leaving an excellent 5* rating and review for Mercedes-Benz of Loughton, the team and I are really grateful and appreciate you taking the time to do so. If there is anything further we could help with, please don't hesitate to get in touch. Kind regards, Nicola Lee - Divisional Customer Experience Manager
- Rating 3.0Jun 20, 2023Staff super friendly although extremely busy! Car went in for a service but was only told what was wrong after waiting all day 😔Response from Sytner Mercedes-Benz of LoughtonJun 23, 2023Dear Barbara, Thank you for taking the time to provide feedback on your experience with Mercedes-Benz of Loughton. We appreciate this feedback as is important for us to be able to address problems and resolve them to prevent them happening in the future. Kind Regards, Angela Blacklaw, Divisional Head of Customer Service.
- Rating 5.0Jun 8, 2023Great customer serviceResponse from Sytner Mercedes-Benz of LoughtonJun 13, 2023Dear Sharon, I am delighted to learn that your recent visit was a pleasurable one, as we always endeavour to provide our customers with the best experience possible.
Thank you for taking the time out to share your great feedback and for awarding us a fantastic 5* rating. Your comments are important to us and very much appreciated. Kind Regards ,Angela Blacklaw, Divisional Head of Customer Service. - Rating 5.0May 15, 2023Fantastic customer service from when you drop your keys to when you pick up the carResponse from Sytner Mercedes-Benz of LoughtonMay 26, 2023Hello Rachael, Thank you for taking the time to leave such a wonderful 5* rating and review for the team here at Mercedes-Benz of Loughton, your feedback is highly valued by us all and we hope to continue providing such a service for many years to come. Best regards, Nicola Lee - Customer Experience Manager