Motability Scheme at Sytner Mercedes-Benz of Loughton

Motability Scheme at Sytner Mercedes-Benz of Loughton

4.6
Rating 4.6
(135 reviews)
08:00 - 19:00 08:00 - 19:00 08:00 - 19:00 08:00 - 19:00 08:00 - 19:00 08:00 - 17:00 11:00 - 17:00
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Contact information

Address
3 Langston Road
Loughton IG10 3SD
GB
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Phone Number
Call Sytner Mercedes-Benz of Loughton on 020 8418 7700
020 8418 7700
020 8418 7700
Website

Visit dealer website

Email

Mercedes-benz.loughton@sytner.co.uk

Reviews

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Showroom details
08:00 - 19:00 08:00 - 19:00 08:00 - 19:00 08:00 - 19:00 08:00 - 19:00 08:00 - 17:00 11:00 - 17:00
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Opening hours:
Day of the WeekOpening hours
Monday08:00 - 19:00
Tuesday08:00 - 19:00
Wednesday08:00 - 19:00
Thursday08:00 - 19:00
Friday08:00 - 19:00
Saturday08:00 - 17:00
Sunday11:00 - 17:00

Motability Scheme specialists:

  • Shamari Campbell-Simpson
  • Tia Foreman
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:30
Tuesday08:00 - 18:30
Wednesday08:00 - 18:30
Thursday08:00 - 18:30
Friday08:00 - 18:30
Saturday08:00 - 14:00
SundayClosed

Motability service specialists:

  • John Djemal
  • Chad Baragwanath
  • Olivia Mcpartland
We recommend calling and booking an appointment before visiting.
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Accessibility features at Sytner Mercedes-Benz of Loughton

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Sytner Mercedes-Benz of Loughton

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Visit dealer website

Our trained Motability specialists are here to support you throughout the duration of your lease. Sytner Mercedes-Benz of Loughton can help you by: Servicing and maintaining your car, Arranging the MOT at the end of your lease. Contact Sytner Mercedes-Benz of Loughton on 02084187700 to make an appointment with our Motability specialist.

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Reviews at Sytner Mercedes-Benz of Loughton

  • Rating 5.0
    Gary was amazing!

    Thank you for your patience
    Response from Sytner Mercedes-Benz of Loughton
    Dear Shakira,

    Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that Gary provided you with an amazing experience at Sytner Mercedes-Benz of Loughton. Your kind words and perfect rating of 5 truly mean a lot to us.

    We strive to offer the best service possible, and it's always rewarding to know when we've succeeded. Your support is greatly appreciated, and we look forward to assisting you again in the future.

    If you have any further questions or need assistance, please don't hesitate to reach out to us.

    Best regards


    Nicola Lee
    Divisional Customer Experience Manager
  • Rating 5.0
    Very very helpful 👏 👌 👍
    Response from Sytner Mercedes-Benz of Loughton
    Dear Nursel,

    Thank you so much for submitting your wonderful review! We are thrilled to hear that you found our service very helpful. Your positive feedback and perfect rating mean a lot to us and motivate our team to continue providing the best service possible.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards

    Nicola Lee
    Divisional Customer Experience Manager
  • Rating 5.0
    Funny and professional 10/10 would recommend. Amazing hospitality.
    Response from Sytner Mercedes-Benz of Loughton
    Dear Adina

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you enjoyed the hospitality at Mercedes-Benz of Loughton. Your recommendation means a lot to us, and we're delighted to know that we could provide you with a 10/10 experience. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to welcoming you back in the future!

    Kind regards,
    Angela Blacklaw
    Divisional Head of Customer Services.
  • Rating 5.0
    Really friendly and helpful.
    Response from Sytner Mercedes-Benz of Loughton
    Dear Imelda

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you found our team to be really friendly and helpful. Providing excellent service is our top priority, and your feedback is truly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Mercedes-Benz of Loughton.

    Best regards

    Nicola Lee
    Divisional Customer Experience Manager
  • Rating 5.0
    Gary was very friendly and helpfull
    Response from Sytner Mercedes-Benz of Loughton
    Dear Serpil

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to read that you've had such a positive experience with Gary here at Mercedes-Benz of Loughton. Providing friendly and helpful service is something we strive for, and it's fantastic to know that Gary made your visit a pleasant one.

    Your 5* rating is greatly appreciated and serves as a great encouragement to our team. If there's anything else we can assist you with or if you have any further feedback, please don't hesitate to reach out.

    Thank you once again for your kind words.

    Best regards,

    Nicola Lee
    Divisional Customer Experience Manager
  • Rating 5.0
    Absolutely fantastic...Gary our sales man was brilliant obviously new he's job very well..5 star service
    Response from Sytner Mercedes-Benz of Loughton
    Hello Luke,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a fantastic experience with us at Mercedes-Benz of Loughton. Gary will be delighted to know that his expertise and service made such a positive impact on your visit. Your kind words and 5* rating mean a lot to us, and we look forward to welcoming you back in the future. If there's anything else we can assist you with, please don't hesitate to reach out to us.

    Best regards

    Nicola Lee
    Divisional Customer Experience Manager
  • Rating 5.0
    I cannot speak highly enough about my experience with the Motability Scheme at Sytner Mercedes-Benz of Loughton. From the moment I walked through the doors, the entire process was seamless, professional, and stress-free – and that’s largely thanks to Gary.

    Gary was absolutely exceptional from start to finish. He was incredibly knowledgeable about the Motability Scheme and took the time to explain everything in clear, simple terms. What truly stood out was his genuine care and patience – he made me feel completely comfortable and valued throughout the entire process.
    Response from Sytner Mercedes-Benz of Loughton
    Dear Rayyan,

    Thank you so much for taking the time to share your wonderful experience with us at Mercedes-Benz of Loughton. We are thrilled to hear that your journey with the Motability Scheme was seamless and stress-free.

    Gary will be delighted to know that his efforts made such a positive impact on your experience. We pride ourselves on providing knowledgeable and caring service, and it's fantastic to know that Gary exemplified these values during your visit.

    Your kind words and perfect rating mean a lot to us, and we are grateful for your feedback. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Kind regards


    Nicola Lee
    Divisional Customer Experience Manager
  • Rating 5.0
    Great
    Response from Sytner Mercedes-Benz of Loughton
    Dear Ilir M

    Thank you so much for your wonderful review and the perfect 5-star rating! We are thrilled to hear that you had a great experience with us at Mercedes-Benz of Loughton. Your feedback is incredibly valuable to us, and it motivates our team to continue delivering exceptional service. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to seeing you again!

    Kind regards
    Angela Blacklaw
    Divisional Head of Customer Services
  • Rating 5.0
    Thank you for your assistance gary- really helpful and gave alot of support and help/ very polite thank you very much
    Response from Sytner Mercedes-Benz of Loughton
    Dear Bekir

    Thank you so much for taking the time to share your positive experience with us at Mercedes-Benz of Loughton. We are thrilled to hear that Gary was able to provide you with the support and assistance you needed. Your kind words about his helpfulness and politeness are greatly appreciated and will certainly be shared with him.

    We are committed to providing excellent service to all our customers, and your feedback is invaluable in helping us maintain our high standards. If you have any further questions or need additional assistance, please do not hesitate to reach out.

    Thank you once again for your wonderful review.

    Kind regards
    Angela Blacklaw
    Divisional Head of Customer Services
  • Rating 5.0
    Gary Lipman ensured a smooth, effortless handover. He managed to procure the vehicle quicker than anticipated. Overall 10/10 service and would recommend anyone to place your order with Mercedes Loughton. Great experience overall
    Response from Sytner Mercedes-Benz of Loughton
    Dear Deborah

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear that Gary was able to provide you with a smooth and effortless handover and that he managed to procure your vehicle quicker than anticipated. Your kind words and perfect rating of 5* mean a lot to us and we are delighted to know that you had a great experience with our team at Mercedes-Benz of Loughton.

    We truly appreciate your recommendation and are grateful for your support. If there is anything more we can do for you in the future, please do not hesitate to reach out. We look forward to seeing you again.

    Kind regards,
    Angela Blacklaw
    Divisional Head of Customer Services

  • Rating 5.0
    Gary Lipman was very accommodating and extremely helpful. Amazing guy!
    Response from Sytner Mercedes-Benz of Loughton
    Dear Sadaq

    Thank you so much for taking the time to share your wonderful feedback with us! We're thrilled to hear about your positive experience with Gary Lipman. It's fantastic to know that he was accommodating and extremely helpful during your visit. We strive to provide exceptional service to all our customers, and your kind words are truly appreciated.

    If there's anything else we can assist you with in the future, please don't hesitate to reach out. We look forward to welcoming you back to Mercedes-Benz of Loughton.

    Best regards,

    Nicola Lee
    Divisional Customer Experience Manager
  • Rating 5.0
    Staff was very good and helpful
    Response from Sytner Mercedes-Benz of Loughton
    Dear Angel

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that our colleagues were able to provide you with the excellent service you deserve. Your feedback is incredibly important to us, and it’s fantastic to know that we met your expectations. If there’s anything else we can assist you with in the future, please don’t hesitate to reach out. We look forward to welcoming you again in the not too distant future.

    Best regards

    Nicola Lee
    Divisional Customer Experience Manager
  • Rating 5.0
    He was brilliant very attentive and made the hole experience quick and smooth and explained everything clear and easy throughout the whole process. Many Thanks Gary 5*****
    Response from Sytner Mercedes-Benz of Loughton
    Dear Perry

    Thank you so much for taking the time to leave us such a fantastic review! We are thrilled to hear that you had a brilliant experience with us at Mercedes-Benz of Loughton. Your feedback is incredibly valuable and it motivates our team to continue delivering exceptional service. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to seeing you again soon!

    Kind regards
    Angela Blacklaw
    Divisional Head of Customer Services
  • Rating 5.0
    We had very good experience with Gary at Loughton Mercedes dealer
    Hi was very helpful explaining everything
    Response from Sytner Mercedes-Benz of Loughton
    Dear Sara

    Thank you so much for taking the time to share your positive experience with us at Mercedes-Benz of Loughton. We're thrilled to hear that Gary was able to assist you effectively and provide clear explanations. Your feedback is incredibly valuable to us and we're delighted to know you had a 5-star experience. If there's anything else we can do for you, please don't hesitate to reach out.

    Kind regards,
    Angie Blacklaw
    Divisional Head of Customer Services
  • Rating 5.0
    Ms Tia Foreman was excellent. She was so helpful and really spent the time to explain everything about the car. She made the whole experience incredibly enjoyable.
    Response from Sytner Mercedes-Benz of Loughton
    Dear Sheikh A.,

    Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that Tia provided you with excellent service and made your experience enjoyable. At Sytner Mercedes-Benz of Loughton, we strive to ensure our customers feel valued and well-informed, and it's fantastic to know that Tia was able to achieve this during your visit. Your feedback is greatly appreciated and will be shared with Tia and the team. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    The Sytner Mercedes-Benz of Loughton Team
  • Rating 5.0
    Welcoming and helpful.
    Response from Sytner Mercedes-Benz of Loughton
    Dear Imelda

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our team welcoming and helpful during your visit to Mercedes-Benz of Loughton. Providing excellent service is our top priority and your feedback is truly appreciated.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to seeing you again.

    Kind regards,
    Angela Blacklaw
    Divisional Head of Customer Services.
  • Rating 5.0
    The lovely Tia help me was very helpful and also Emily supplied us with refreshments very kind and helpful
    Response from Sytner Mercedes-Benz of Loughton
    Dear Cheryl,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that Tia and Emily were able to provide you with the assistance and refreshments you needed during your visit. It's always our goal to ensure our customers feel welcomed and supported, and your feedback is truly appreciated.

    If there's anything else we can do for you, please don't hesitate to reach out. We look forward to seeing you again in the future!

    Best regards,

    Angela Blacklaw, Divisional Head of Customer Services.
  • Rating 5.0
    Dear Gary Lipman ,

    I wanted to take a moment to express my sincere appreciation for the outstanding service you provided during our recent car purchase for the motobility scheme . Your professionalism, knowledge, and attentiveness made the entire process smooth and enjoyable.

    I am truly grateful for your patience in answering all my questions and for going above and beyond to ensure that I found the perfect vehicle. Your dedication to customer satisfaction is truly commendable.

    Thank you once again for your exceptional assistance. I will not hesitate to recommend your services to friends and family in the future.

    Warm regards,
    Nosh Baig
    Response from Sytner Mercedes-Benz of Loughton
    Dear Nosh Baig

    Thank you so much for taking the time to share your wonderful feedback. We are thrilled to hear about your positive experience with Gary Lipman during your recent car purchase at Mercedes-Benz of Loughton.

    Gary takes great pride in providing exceptional service and it’s fantastic to know that his professionalism, knowledge, and attentiveness made your experience smooth and enjoyable. We are delighted that you found the perfect vehicle and that all your questions were answered with patience.

    Your kind words and willingness to recommend our services to friends and family mean a lot to us. We are committed to maintaining the high standards of customer satisfaction that you experienced.

    Thank you once again for your lovely review in which we look forward to seeing you again in the future.

    Warm regards,

    Angela Blacklaw
    Divisional Head of Customer Services
  • Rating 5.0
    Brilliant
    Response from Sytner Mercedes-Benz of Loughton
    Dear Nazmin, Thank you so much for your wonderful review! We are thrilled to hear that you had a brilliant experience with us at Mercedes-Benz of Loughton. Your feedback is incredibly valuable to us, and it motivates our team to continue providing exceptional service. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to seeing you again in the future. Best regard, Angela Blacklaw, Divisional Head of Customer Services.
  • Rating 5.0



    Gary, who was assisting me, was a very kind person and truly attentive. He was warm, friendly, and did his best to help me. He really put in a lot of effort. He’s a very good person, and I sincerely thank him.
    Response from Sytner Mercedes-Benz of Loughton
    Dear Songul E,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear about your positive experience with Gary at Mercedes-Benz of Loughton. It’s fantastic to know that his kindness, attentiveness and dedication made such a great impression on you.

    We are proud to have team members like Gary who go above and beyond to ensure our customers feel valued and supported. Your kind words will certainly be shared with him and the rest of our team.

    If there is anything else we can assist you with, please do not hesitate to reach out. We look forward to seeing you again in the future.

    Kind regards,
    Angela Blacklaw
    Divisional Head of Customer Services

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