The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Welcome to Busseys Ford Norwich
Our FordStore has been located on Whiffler Road for over 60 years & throughout those years our focus has always been about delivering a high level of customer service.
Our experienced and dedicated Motability Scheme specialists will be available to talk you through the Motability Scheme, find you the right vehicle to suit your needs as well as arranging test drives and keeping you informed about your order if you do decide to purchase. Our Ford Trained technicians will service and maintain your vehicle.
Contact Busseys Ford Norwich on 01603424022 to make an appointment with our Motability Scheme specialist.
Contact information
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Showroom details 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 10:00 - 16:00Toggle Hours
Day of the Week | Opening hours |
---|---|
Monday | 08:30 - 18:00 |
Tuesday | 08:30 - 18:00 |
Wednesday | 08:30 - 18:00 |
Thursday | 08:30 - 18:00 |
Friday | 08:30 - 18:00 |
Saturday | 09:00 - 17:00 |
Sunday | 10:00 - 16:00 |
Motability Scheme specialists:
- Chandler Fletcher
- Chloe Nichols
- Harry Clayton
- Matthew Haynes
Service centre details 07:30 - 18:30 07:30 - 18:30 07:30 - 18:30 07:30 - 18:30 07:30 - 18:30 08:00 - 17:00Closed Today Toggle Hours
Day of the Week | Opening hours |
---|---|
Monday | 07:30 - 18:30 |
Tuesday | 07:30 - 18:30 |
Wednesday | 07:30 - 18:30 |
Thursday | 07:30 - 18:30 |
Friday | 07:30 - 18:30 |
Saturday | 08:00 - 17:00 |
Sunday | Closed |
Motability service specialists:
- Bradley Shenton
- Tracy Revell
Accessibility features at Busseys Ford Norwich
- Accessible car parkingAdditional InformationThe dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK
- Accessible toiletAdditional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entranceAdditional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK
- Designated quiet opening timesAdditional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK
- Hearing aid assistanceAdditional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableAdditional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesAdditional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Reviews at Busseys Ford Norwich
- Rating 5.0Oct 29, 2024Friendly staff, kept fully informed of what was happening with my vehicle.Response from Busseys Ford NorwichOct 29, 2024Thank you for your kind words - we're glad to have been of service!
- Rating 5.0Oct 25, 2024Great time at ford so easy and quickResponse from Busseys Ford NorwichOct 28, 2024Thank you for your kind words - we're glad to have been of service!
- Rating 2.0Oct 17, 2024When I got home yesterday and went to get something from my glove box I was shocked to find all of my travel sweets out of their boxes and crushed, my emergency medication strewn about like someone had gone in the glove box for something couldn't find it so they crushed my sweets ??? Then shoved it all back in. I could hardly open it and it was definitely not like that when it was brought in. There were also sweets on the floor of the passenger side, the carpets had been cleaned so it was obviously done after. I know it's a silly thing but it just doesn't make sense
- Rating 5.0Oct 8, 2024Excellent service, picked up car and brought it back. Nothing was too much trouble. Had follow up phone call too.Response from Busseys Ford NorwichOct 9, 2024Thank you for the great review and the feedback, we really appreciate it. We look forward to welcoming you back to the business again soon. Kind regards.
- Rating 5.0Sep 24, 2024Couldn’t have been more helpful. Took time to explain everything that was questioned.Response from Busseys Ford NorwichSep 24, 2024Thank you for your kind words - we're glad to have been of service!
- Rating 5.0Aug 30, 2024Vehicle was picked up from my place of work and returned later in the day. Health check done and sent to me. Very pleased with the service receivedResponse from Busseys Ford NorwichSep 2, 2024Thank you for your kind words - we're glad to have been of service!
- Rating 5.0Aug 23, 2024They are so helpful and treat you respectfullyResponse from Busseys Ford NorwichAug 23, 2024Thank you for your kind words - we're glad to have been of service!
- Rating 5.0Aug 19, 2024The guy who picked up the car was on time and polite, he let us know as soon as the car was done and he delivered it back and it was clean 😊Response from Busseys Ford NorwichAug 19, 2024Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
- Rating 5.0Aug 14, 2024Again, excellent service, Chloe is brilliant at what she does, couldn’t fault her. An all round excellent service, well done Busseys!Response from Busseys Ford NorwichAug 14, 2024Thank you for the great review and the feedback on Chloe, we really appreciate it. We look forward to welcoming you back to the business again soon. Kind regards.
- Rating 5.0Aug 13, 2024Excellent, chloe was fantastic 😊😊👍👍🤩🤩Response from Busseys Ford NorwichAug 14, 2024Thank you so much for your kind words! We are so happy to hear that Chloe was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
- Rating 5.0Aug 10, 2024Great!Response from Busseys Ford NorwichAug 12, 2024Thank you for your kind words - we're glad to have been of service!
- Rating 5.0Jul 31, 2024A first class service,
- Rating 5.0Jun 15, 2024The handover was done very easily. The paperwork was done for me with full explanation.Response from Busseys Ford NorwichJun 17, 2024Thank you for your kind words - we're glad to have been of service!
- Rating 5.0Jun 12, 2024Chloe from ford bussy in Norwich, she was amazing, went out of her way to make sure we know how the car worked, done all our paper work super fast. She was amazing.Response from Busseys Ford NorwichJun 12, 2024Thank you so much for your kind words! We are so happy to hear that Chloe was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
- Rating 5.0May 20, 2024Very friendly staff members who dealt with me. Bradley was very professional, polite and helpful.Response from Busseys Ford NorwichMay 21, 2024Thank you for the great review and the feedback on Bradley, we really appreciate it. We look forward to welcoming you back to the business again soon. Kind regards.
- Rating 5.0Apr 30, 2024It was a great experience buying a car through the busses Ford dealership thank youResponse from Busseys Ford NorwichMay 1, 2024Thank you for your kind words - we're glad to have been of service!
- Rating 5.0Apr 29, 2024Excellent service and really nice member of staffResponse from Busseys Ford NorwichApr 30, 2024Thank you for your kind words - we're glad to have been of service!
- Rating 5.0Apr 23, 2024Very professional and very polite James is a credit to the Ford motor company.Response from Busseys Ford NorwichApr 23, 2024Thank you so much for your kind words! We are so happy to hear that James was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
- Rating 5.0Apr 4, 2024Faultless, easy drop off and all done in about 90 minsResponse from Busseys Ford NorwichApr 4, 2024Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
- Rating 5.0Mar 22, 2024A delight to deal with. Chloe was very efficient and made the whole process very easy.Response from Busseys Ford NorwichMar 22, 2024Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received and will ensure Chloe receives the recognition she deserves. Many thanks