The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Welcome to Busseys Ford Norwich
Our FordStore has been located on Whiffler Road for over 60 years & throughout those years our focus has always been about delivering a high level of customer service.
Our experienced and dedicated Motability Scheme specialists will be available to talk you through the Motability Scheme, find you the right vehicle to suit your needs as well as arranging test drives and keeping you informed about your order if you do decide to purchase. Our Ford Trained technicians will service and maintain your vehicle.
Contact Busseys Ford Norwich on 01603424022 to make an appointment with our Motability Scheme specialist.
Contact information
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Showroom details 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 10:00 - 16:00Toggle Hours
Day of the Week | Opening hours |
---|---|
Monday | 08:30 - 18:00 |
Tuesday | 08:30 - 18:00 |
Wednesday | 08:30 - 18:00 |
Thursday | 08:30 - 18:00 |
Friday | 08:30 - 18:00 |
Saturday | 09:00 - 17:00 |
Sunday | 10:00 - 16:00 |
Motability Scheme specialists:
- Chandler Fletcher
- James Raven
- Chloe Nichols
- Harry Clayton
- Matthew Haynes
Service centre details 07:30 - 18:30 07:30 - 18:30 07:30 - 18:30 07:30 - 18:30 07:30 - 18:30 08:00 - 17:00Closed Today Toggle Hours
Day of the Week | Opening hours |
---|---|
Monday | 07:30 - 18:30 |
Tuesday | 07:30 - 18:30 |
Wednesday | 07:30 - 18:30 |
Thursday | 07:30 - 18:30 |
Friday | 07:30 - 18:30 |
Saturday | 08:00 - 17:00 |
Sunday | Closed |
Motability service specialists:
- Adam Coe
- Bradley Shenton
- Daryl Dallas
Accessibility features at Busseys Ford Norwich
- Accessible car parkingAdditional InformationThe dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK
- Accessible toiletAdditional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entranceAdditional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK
- Designated quiet opening timesAdditional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK
- Hearing aid assistanceAdditional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableAdditional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesAdditional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Reviews at Busseys Ford Norwich
- Rating 5.0Apr 4, 2024Faultless, easy drop off and all done in about 90 minsResponse from Busseys Ford NorwichApr 4, 2024Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
- Rating 5.0Mar 22, 2024A delight to deal with. Chloe was very efficient and made the whole process very easy.Response from Busseys Ford NorwichMar 22, 2024Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received and will ensure Chloe receives the recognition she deserves. Many thanks
- Rating 5.0Mar 15, 2024Lovely and helpful gentleman. Really informative and highly recommend.Response from Busseys Ford NorwichMar 15, 2024Thank you for your kind words - we're glad to have been of service!
- Rating 5.0Mar 6, 2024Chloe was brilliant she went over all options with us with no pressure. 😊Response from Busseys Ford NorwichMar 6, 2024Thank you for taking the time to leave us this great 5 star review! Kind regards,
- Rating 5.0Mar 6, 2024Very good experience, chloe was pleasant and very welcoming. Happy with our kuga and looking forward to driving it thank you.Response from Busseys Ford NorwichMar 6, 2024It is great to know that you would rate us as 5 stars. Thank you for taking the time to leave us this great review! Kind regards,
- Rating 5.0Mar 1, 2024Easy to deal with and friendlyResponse from Busseys Ford NorwichMar 4, 2024Thank you for your kind words - we're glad to have been of service!
- Rating 5.0Jan 31, 2024James was amazing and incredible at his job we just told him what we needed out of a car and he made it happenResponse from Busseys Ford NorwichJan 31, 2024Thank you so much for your kind words! We are so happy to hear that James was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
- Rating 5.0Jan 21, 2024Brilliant experience. I was very anxious but the lady really helped to make the experience stress free. She went above and beyond to help us and made sure I felt comfortable and happy with everything. Would definitely recommend.Response from Busseys Ford NorwichJan 22, 2024Thank you for the great review and the feedback we really appreciate it. We look forward to welcoming you back to the business again soon. Kind regards.
- Rating 5.0Jan 11, 2024A very simple process. We ordered, with the help and f Motability, Busseys delivered. All completed within a month.Response from Busseys Ford NorwichJan 12, 2024Thank you for your kind words - we're glad to have been of service!
- Rating 5.0Jan 5, 2024Superb salesman, made it very easy, I don’t think the whole deal lasted half hour , much appreciated Lovely car cheersResponse from Busseys Ford NorwichJan 8, 2024Thank you for the great review and the feedback, we really appreciate it. We look forward to welcoming you back to the business again soon. Kind regards.
- Rating 5.0Jan 1, 2024Great serviceResponse from Busseys Ford NorwichJan 2, 2024Thank you for your kind words - we're glad to have been of service!
- Rating 5.0Dec 28, 2023Superb salesman. Very knowing, sorted my order in minutesResponse from Busseys Ford NorwichDec 28, 2023Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
- Rating 5.0Dec 13, 2023Super easy process, Chloe at Busseys kept me up to date with my order, was super knowledgeable and the handover process was a breeze!Response from Busseys Ford NorwichDec 14, 2023Thank you so much for your kind words! We are so happy to hear that Chloe was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
- Rating 5.0Dec 11, 2023Very pleased how quickly and efficient the whole thing was from finding a car and sorting things out.Response from Busseys Ford NorwichDec 11, 2023Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business in the future. Kind regards.
- Rating 5.0Nov 1, 2023Brilliant customer service, explained everything.
Carolyn SResponse from Busseys Ford NorwichNov 2, 2023Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. - Rating 5.0Nov 1, 2023Chloe provided excellent service all OK just waiting for our exchanged monies to.be given then complete 👍🤞Response from Busseys Ford NorwichNov 2, 2023Thank you so much for your kind words! We are so happy to hear that Chloe was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
- Rating 5.0Oct 31, 2023Very happy and Chloe was very helpful and friendly would recommend to anyone.Response from Busseys Ford NorwichOct 31, 2023Thank you for taking the time to leave us this great 5 star review for Chloe, Carly! Kind regards,
- Rating 5.0Oct 26, 2023Lovely lady Chloe very helpful made transaction smooth.
Judt watling for completion of monies then deal completed.
Thank youResponse from Busseys Ford NorwichOct 26, 2023Thank you for the great review and the feedback on Chloe, we really appreciate it. We look forward to welcoming you back to the business again soon. Kind regards. - Rating 5.0Oct 22, 2023Very easy and straight forwardResponse from Busseys Ford NorwichOct 23, 2023Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
- Rating 5.0Oct 20, 2023Friendly service and kept informed of the work being done.Response from Busseys Ford NorwichOct 20, 2023Hi Bethany, thank you for your kind words - we're glad to have been of service!