Motability Scheme at Busseys Ford Norwich

4.7
Rating 4.7
(132 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 10:00 - 16:00

Welcome to Busseys Ford Norwich

Our FordStore has been located on Whiffler Road for over 60 years & throughout those years our focus has always been about delivering a high level of customer service.

Our experienced and dedicated Motability Scheme specialists will be available to talk you through the Motability Scheme, find you the right vehicle to suit your needs as well as arranging test drives and keeping you informed about your order if you do decide to purchase. Our Ford Trained technicians will service and maintain your vehicle.

Contact Busseys Ford Norwich on 01603424022 to make an appointment with our Motability Scheme specialist.

Contact information

Address
95 Whiffler Road
Norwich NR3 2EU
GB
Phone Number
Call Busseys Ford Norwich on 01603 424022
Email
Reviews
Visit dealer website

Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday09:00 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Chandler Fletcher
  • Chloe Nichols
  • Harry Clayton
  • Matthew Haynes
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday07:30 - 18:30
Tuesday07:30 - 18:30
Wednesday07:30 - 18:30
Thursday07:30 - 18:30
Friday07:30 - 18:30
Saturday08:00 - 17:00
SundayClosed

Motability service specialists:

  • Bradley Shenton
  • Tracy Revell
We recommend calling and booking an appointment before visiting.
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Accessibility features at Busseys Ford Norwich

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Busseys Ford Norwich

  • Rating 5.0
    Friendly staff, kept fully informed of what was happening with my vehicle.
    Response from Busseys Ford Norwich
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Great time at ford so easy and quick
    Response from Busseys Ford Norwich
    Thank you for your kind words - we're glad to have been of service!
  • Rating 2.0
    When I got home yesterday and went to get something from my glove box I was shocked to find all of my travel sweets out of their boxes and crushed, my emergency medication strewn about like someone had gone in the glove box for something couldn't find it so they crushed my sweets ??? Then shoved it all back in. I could hardly open it and it was definitely not like that when it was brought in. There were also sweets on the floor of the passenger side, the carpets had been cleaned so it was obviously done after. I know it's a silly thing but it just doesn't make sense
  • Rating 5.0
    Excellent service, picked up car and brought it back. Nothing was too much trouble. Had follow up phone call too.
    Response from Busseys Ford Norwich
    Thank you for the great review and the feedback, we really appreciate it. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Couldn’t have been more helpful. Took time to explain everything that was questioned.
    Response from Busseys Ford Norwich
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Vehicle was picked up from my place of work and returned later in the day. Health check done and sent to me. Very pleased with the service received
    Response from Busseys Ford Norwich
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    They are so helpful and treat you respectfully
    Response from Busseys Ford Norwich
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    The guy who picked up the car was on time and polite, he let us know as soon as the car was done and he delivered it back and it was clean 😊
    Response from Busseys Ford Norwich
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Again, excellent service, Chloe is brilliant at what she does, couldn’t fault her. An all round excellent service, well done Busseys!
    Response from Busseys Ford Norwich
    Thank you for the great review and the feedback on Chloe, we really appreciate it. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Excellent, chloe was fantastic 😊😊👍👍🤩🤩
    Response from Busseys Ford Norwich
    Thank you so much for your kind words! We are so happy to hear that Chloe was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
  • Rating 5.0
    Great!
    Response from Busseys Ford Norwich
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    A first class service,
  • Rating 5.0
    The handover was done very easily. The paperwork was done for me with full explanation.
    Response from Busseys Ford Norwich
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Chloe from ford bussy in Norwich, she was amazing, went out of her way to make sure we know how the car worked, done all our paper work super fast. She was amazing.
    Response from Busseys Ford Norwich
    Thank you so much for your kind words! We are so happy to hear that Chloe was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
  • Rating 5.0
    Very friendly staff members who dealt with me. Bradley was very professional, polite and helpful.
    Response from Busseys Ford Norwich
    Thank you for the great review and the feedback on Bradley, we really appreciate it. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    It was a great experience buying a car through the busses Ford dealership thank you
    Response from Busseys Ford Norwich
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Excellent service and really nice member of staff
    Response from Busseys Ford Norwich
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Very professional and very polite James is a credit to the Ford motor company.
    Response from Busseys Ford Norwich
    Thank you so much for your kind words! We are so happy to hear that James was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
  • Rating 5.0
    Faultless, easy drop off and all done in about 90 mins
    Response from Busseys Ford Norwich
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    A delight to deal with. Chloe was very efficient and made the whole process very easy.
    Response from Busseys Ford Norwich
    Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received and will ensure Chloe receives the recognition she deserves. Many thanks

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