Motability Scheme at Busseys Ford Norwich
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 10:00 - 16:00
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Welcome to Busseys Ford Norwich
Our FordStore has been located on Whiffler Road for over 60 years & throughout those years our focus has always been about delivering a high level of customer service.
Our experienced and dedicated Motability Scheme specialists will be available to talk you through the Motability Scheme, find you the right vehicle to suit your needs as well as arranging test drives and keeping you informed about your order if you do decide to purchase. Our Ford Trained technicians will service and maintain your vehicle.
Contact Busseys Ford Norwich on 01603424022 to make an appointment with our Motability Scheme specialist.
Contact information
Address
95 Whiffler Road
Norwich NR3 2EU
GB
Phone Number
Call Busseys Ford Norwich on 01603 424022
01603 424022
Website
Email
Reviews
Find or leave a review on Google
Showroom details 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 10:00 - 16:00Toggle Hours
Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 10:00 - 16:00
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:30 - 18:00 |
| Tuesday | 08:30 - 18:00 |
| Wednesday | 08:30 - 18:00 |
| Thursday | 08:30 - 18:00 |
| Friday | 08:30 - 18:00 |
| Saturday | 09:00 - 17:00 |
| Sunday | 10:00 - 16:00 |
Motability Scheme specialists:
- Matthew Causer
- Chandler Fletcher
- Chloe Nichols
We recommend calling and booking an appointment before visiting.
Service centre details 07:30 - 18:30 07:30 - 18:30 07:30 - 18:30 07:30 - 18:30 07:30 - 18:30 08:00 - 17:00Closed Today Toggle Hours
Service centre details
07:30 - 18:30 07:30 - 18:30 07:30 - 18:30 07:30 - 18:30 07:30 - 18:30 08:00 - 17:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 07:30 - 18:30 |
| Tuesday | 07:30 - 18:30 |
| Wednesday | 07:30 - 18:30 |
| Thursday | 07:30 - 18:30 |
| Friday | 07:30 - 18:30 |
| Saturday | 08:00 - 17:00 |
| Sunday | Closed |
Motability service specialists:
- Bradley Shenton
- Tracy Revell
We recommend calling and booking an appointment before visiting.
Click pin to expand map
Accessibility features at Busseys Ford Norwich
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entrance
The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK - Designated quiet opening timesThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK
- Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Reviews at Busseys Ford Norwich
- Rating 5.0Apr 15, 2025Chloe was absolutely the perfect lady for the job. Very efficient and kept me up to date throughout the whole processResponse from Busseys Ford NorwichApr 16, 2025Thank you for the great review and the feedback on Chloe we really appreciate it. We look forward to welcoming you back to the business again soon. Kind regards.
- Rating 5.0Apr 15, 2025Great service Matthew was really kind and sorted all my queries out.Response from Busseys Ford NorwichApr 16, 2025Thank you so much for your kind words! We are so happy to hear that Matthew was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
- Rating 5.0Apr 14, 2025Kept informed throughout the work.
Staff are always courteous and helpful with accommodating our individual needs - Rating 5.0Apr 2, 2025Very friendly, helpfulResponse from Busseys Ford NorwichApr 2, 2025Thank you for your kind words - we're glad to have been of service!
- Rating 5.0Apr 1, 2025Great experience. Mat was very helpful and knowledgeableResponse from Busseys Ford NorwichApr 1, 2025Thank you for choosing us for your Motability car! We look forward to seeing you again soon.
- Rating 5.0Mar 31, 2025Very knowledgeable answered all questions pleasure dealing with the gentlemanResponse from Busseys Ford NorwichApr 1, 2025Thank you for your kind words - we're glad to have been of service!
- Rating 5.0Mar 22, 2025Everything went smoothly & so helpful with our new car 10 out of 10
- Rating 5.0Mar 21, 2025As usual, simple booking in and dropping off process, car ready in reasonable timeResponse from Busseys Ford NorwichMar 21, 2025Thank you for your kind words - we're glad to have been of service!
- Rating 5.0Mar 15, 2025Great serviceResponse from Busseys Ford NorwichMar 17, 2025Thank you for taking the time to leave us this great 5 star review! Kind regards
- Rating 5.0Mar 12, 2025Kind and caring. Chandler helped set the vehicle up with me and explained everything.
Excellent customer service.
Highly recommendedResponse from Busseys Ford NorwichMar 12, 2025Thank you so much for your kind words! We are so happy to hear that Chandler was able to provide you with excellent service. Thank you again for your positive review! - Rating 4.0Mar 12, 2025Staff were very helpful. Took longer then expected due to technical problems and the systems not showing the car is on the system and been insurancedResponse from Busseys Ford NorwichMar 12, 2025Thank you for taking your time to leave this review. I am sorry to hear that your experience was to the high standard we would expect to give you. We have forwarded your details onto the relevant management team.
- Rating 5.0Feb 13, 2025Brilant serviceResponse from Busseys Ford NorwichFeb 14, 2025Thank you for choosing us! We look forward to seeing you again soon.
- Rating 5.0Feb 13, 2025Very good
- Rating 5.0Feb 11, 2025Chloe was amazing she really helpful went above and beyondResponse from Busseys Ford NorwichFeb 12, 2025Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received and will ensure Chloe receives the recognition they deserve. Many thanks
- Rating 5.0Jan 13, 2025The service team were brilliant , they were incredibly helpful .Response from Busseys Ford NorwichJan 13, 2025Thank you for your kind words - we're glad to have been of service!
- Rating 5.0Jan 7, 2025Easy and quick. Driver picking up the car for the MOT and then dropping it off after helped enormously.Response from Busseys Ford NorwichJan 7, 2025We are delighted to hear that you had a positive experience that the staff were friendly and helpful.
- Rating 5.0Dec 12, 2024Excellent service from Chloe,couldn't ask for better nothing was too much.Response from Busseys Ford NorwichDec 12, 2024We are delighted to hear that you had a positive experience and that the Chloe were friendly and helpful. Thank you for the review!
- Rating 5.0Dec 10, 2024Very good brilliant change over from our old car to new oneResponse from Busseys Ford NorwichDec 10, 2024Thank you for your kind words - we're glad to have been of service!
- Rating 5.0Dec 3, 2024Brilliant service helpful kept me informedResponse from Busseys Ford NorwichDec 4, 2024Thank you for your kind words - we're glad to have been of service!
- Rating 5.0Nov 21, 2024All very helpfulResponse from Busseys Ford NorwichNov 21, 2024Thank you for your kind words - we're glad to have been of service!