Motability Scheme at Busseys Ford Norwich
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 10:00 - 16:00
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Welcome to Busseys Ford Norwich
Our FordStore has been located on Whiffler Road for over 60 years & throughout those years our focus has always been about delivering a high level of customer service.
Our experienced and dedicated Motability Scheme specialists will be available to talk you through the Motability Scheme, find you the right vehicle to suit your needs as well as arranging test drives and keeping you informed about your order if you do decide to purchase. Our Ford Trained technicians will service and maintain your vehicle.
Contact Busseys Ford Norwich on 01603424022 to make an appointment with our Motability Scheme specialist.
Contact information
Address
95 Whiffler Road
Norwich NR3 2EU
GB
Phone Number
Call Busseys Ford Norwich on 01603 424022
01603 424022
Website
Email
Reviews
Find or leave a review on Google
Showroom details 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 10:00 - 16:00Toggle Hours
Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 10:00 - 16:00
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:30 - 18:00 |
| Tuesday | 08:30 - 18:00 |
| Wednesday | 08:30 - 18:00 |
| Thursday | 08:30 - 18:00 |
| Friday | 08:30 - 18:00 |
| Saturday | 09:00 - 17:00 |
| Sunday | 10:00 - 16:00 |
Motability Scheme specialists:
- Matthew Causer
- Chandler Fletcher
- Chloe Nichols
We recommend calling and booking an appointment before visiting.
Service centre details 07:30 - 18:30 07:30 - 18:30 07:30 - 18:30 07:30 - 18:30 07:30 - 18:30 08:00 - 17:00Closed Today Toggle Hours
Service centre details
07:30 - 18:30 07:30 - 18:30 07:30 - 18:30 07:30 - 18:30 07:30 - 18:30 08:00 - 17:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 07:30 - 18:30 |
| Tuesday | 07:30 - 18:30 |
| Wednesday | 07:30 - 18:30 |
| Thursday | 07:30 - 18:30 |
| Friday | 07:30 - 18:30 |
| Saturday | 08:00 - 17:00 |
| Sunday | Closed |
Motability service specialists:
- Bradley Shenton
- Tracy Revell
We recommend calling and booking an appointment before visiting.
Click pin to expand map
Accessibility features at Busseys Ford Norwich
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entrance
The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK - Designated quiet opening timesThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK
- Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Reviews at Busseys Ford Norwich
- Rating 5.0Jul 10, 2025Very friendly team at Busseys in Norwich. They know all about the motability scheme and will process the applications quickly and easily.
Thank you 😊 - Rating 5.0Jul 8, 2025Awesome experience nothing was too much trouble just a very pleasant experience all round i would highly recommend.Response from Busseys Ford NorwichJul 8, 2025Hello Kevin,
Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had an awesome experience with us at Busseys Ford Norwich. Our team strives to ensure that every customer has a pleasant and hassle-free experience, and it’s incredibly rewarding to know that we succeeded in making your visit a positive one. Your recommendation means a lot to us, and we look forward to welcoming you back in the future. If there’s anything else we can do for you, please don’t hesitate to reach out.
Best regards,
The Motability Scheme Team at Busseys Ford Norwich - Rating 5.0Jul 7, 2025Chloe Nichols was very helpful and we processed the application quickly and easily. Thank you!Response from Busseys Ford NorwichJul 7, 2025Hello Stephen B.,
Thank you so much for taking the time to share your experience with us! We are thrilled to hear that Chloe Nichols was able to assist you effectively and that the application process was quick and easy. Your feedback is greatly appreciated and will be shared with Chloe and the team. If you have any further questions or need assistance in the future, please don't hesitate to reach out.
Best regards,
The Motability Scheme Team at Busseys Ford Norwich - Rating 5.0Jul 3, 2025The service department was very helpful in booking in my car couldn't of had better service will stay with ford's indefinitely
- Rating 5.0Jul 1, 2025Everyone is always friendly and polite they always go above and beyond its always a great experience thank you all.Response from Busseys Ford NorwichJul 2, 2025Thank you for your kind words - we're glad to have been of service!
- Rating 5.0Jun 25, 2025Good service done Quickly and fast call too me it was doneResponse from Busseys Ford NorwichJun 25, 2025Hello June T.,
Thank you so much for taking the time to leave us a review. We're thrilled to hear that you were pleased with the quick and efficient service you received at Busseys Ford Norwich. Your feedback is greatly appreciated and motivates our team to continue providing excellent service to all our customers. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future.
Best regards,
The Motability Scheme Team at Busseys Ford Norwich - Rating 5.0May 29, 2025Excellent experience will definitely going back 👍Response from Busseys Ford NorwichMay 29, 2025Hello Mark,
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had an excellent experience with us at Busseys Ford Norwich. Your feedback is incredibly valuable, and it’s great to know that our efforts are appreciated. We look forward to welcoming you back in the future. If there’s anything else we can do for you, please don’t hesitate to let us know.
Best regards,
The Busseys Ford Norwich Team - Rating 5.0May 20, 2025Was very helpful and knowledgeable made everything easy and explained everything to me very satisfied 😌Response from Busseys Ford NorwichMay 20, 2025Hello Christine,
Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you found our service helpful and knowledgeable. Our team at Busseys Ford Norwich always strives to make the process as easy and clear as possible for our customers, and it's fantastic to know that we succeeded in your case. Your satisfaction is our top priority, and your kind words mean a lot to us. If you have any further questions or need assistance in the future, please don't hesitate to reach out.
Best regards,
The Busseys Ford Norwich Team - Rating 5.0Apr 29, 2025Chloe was helpful understanding and empathetic! She helped me make a good choice based on what I needed and didn’t rush or overwhelm me!Response from Busseys Ford NorwichApr 30, 2025Hello Hayleigh,
Thank you so much for taking the time to share your experience with us! We are thrilled to hear that Chloe was able to assist you in such a positive way. Understanding and empathy are core values we strive to uphold, and it's wonderful to know that Chloe made your experience comfortable and stress-free. Your feedback is greatly appreciated and will be shared with Chloe and the team. If you have any further questions or need assistance in the future, please don't hesitate to reach out.
Best regards,
The Motability Scheme Team at Busseys Ford Norwich - Rating 5.0Apr 29, 2025Making sure I could get my wheelchair into a loan vehicle really made a differenceResponse from Busseys Ford NorwichApr 29, 2025Hello Dominic,
Thank you so much for taking the time to leave us such a positive review! We are thrilled to hear that we could accommodate your needs by ensuring your wheelchair fit into the loan vehicle. At Busseys we strive to make every experience as smooth and accessible as possible for our customers. Your feedback is incredibly valuable to us, and it’s wonderful to know that our efforts made a difference for you. If there’s anything else we can assist you with, please don’t hesitate to reach out.
Best regards,
The Busseys Ford Norwich Team - Rating 5.0Apr 24, 2025From start to finish Chloe couldn't have been more helpful. My second car via busseys and I would definitely recommend them.Response from Busseys Ford NorwichApr 24, 2025Thank you for choosing us for your Motability car! We look forward to seeing you again soon.
- Rating 5.0Apr 15, 2025Chloe was absolutely the perfect lady for the job. Very efficient and kept me up to date throughout the whole processResponse from Busseys Ford NorwichApr 16, 2025Thank you for the great review and the feedback on Chloe we really appreciate it. We look forward to welcoming you back to the business again soon. Kind regards.
- Rating 5.0Apr 15, 2025Great service Matthew was really kind and sorted all my queries out.Response from Busseys Ford NorwichApr 16, 2025Thank you so much for your kind words! We are so happy to hear that Matthew was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
- Rating 5.0Apr 14, 2025Kept informed throughout the work.
Staff are always courteous and helpful with accommodating our individual needs - Rating 5.0Apr 2, 2025Very friendly, helpfulResponse from Busseys Ford NorwichApr 2, 2025Thank you for your kind words - we're glad to have been of service!
- Rating 5.0Apr 1, 2025Great experience. Mat was very helpful and knowledgeableResponse from Busseys Ford NorwichApr 1, 2025Thank you for choosing us for your Motability car! We look forward to seeing you again soon.
- Rating 5.0Mar 31, 2025Very knowledgeable answered all questions pleasure dealing with the gentlemanResponse from Busseys Ford NorwichApr 1, 2025Thank you for your kind words - we're glad to have been of service!
- Rating 5.0Mar 22, 2025Everything went smoothly & so helpful with our new car 10 out of 10
- Rating 5.0Mar 21, 2025As usual, simple booking in and dropping off process, car ready in reasonable timeResponse from Busseys Ford NorwichMar 21, 2025Thank you for your kind words - we're glad to have been of service!
- Rating 5.0Mar 15, 2025Great serviceResponse from Busseys Ford NorwichMar 17, 2025Thank you for taking the time to leave us this great 5 star review! Kind regards
Thank you so much for your wonderful review! We're thrilled to hear that you had a positive experience with our team at Busseys Ford Norwich. It's great to know that our knowledge of the Motability Scheme and our application process met your expectations. Your feedback is truly appreciated and motivates us to continue providing excellent service. If you have any more questions or need further assistance, please don't hesitate to reach out.
Best regards,
The Busseys Ford Norwich Team