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Motability Scheme at Holden Volvo Norwich

3.9
Rating 3.9
(15 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00

Contact information

Address
Barker Street
Norwich NR2 4TQ
GB
Phone Number
Call Holden Volvo Norwich on 01603 756655
Email
Reviews
Visit dealer website

Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00
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Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday08:30 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Martin Taylor
  • Ross Duncan
  • Peter Matthews
  • Paul Sutton
  • Tony Genn
  • Edvinas Kavaliauskas
  • Alex Pickering
  • Steve Wright
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:30 - 12:30
SundayClosed

Motability service specialists:

  • Kelly Marie-Thomson
  • Sebastian Branford
  • Rosy Daniels
We recommend calling and booking an appointment before visiting.
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Accessibility features at Holden Volvo Norwich

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Holden Volvo Norwich

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Holden Volvo Norwich can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Holden Volvo Norwich on 01603756655 to make an appointment with our Motability specialist.

Reviews at Holden Volvo Norwich

  • Rating 5.0
    Excellent service kept informed all good recommend
  • Rating 5.0
    Fabulous customer service
  • Rating 5.0
    Brilliant service from start to finish. Extremely helpful and knowledgeable
  • Rating 5.0
    Very friendly professional helpful
  • Rating 5.0
    Very professional courteous service
  • Rating 5.0
    Always excellent Service. I just wish Volvo would return to Motability..
  • Rating 1.0
    Not impressed I asked for some minor things to be checked during a service and they have not been completed satisfactory. This is the 2nd time this has happened, not impressed.
  • Rating 5.0
    Had to wait a bit to pick up but everything was OK
  • Rating 2.0
    I don’t think Holden Volvo has my car listed as motability as we keep getting emails asking us to buy a service plan etc etc. also when the car was booked in a replacement car was requested. I was assured by the service advisor that this would be ok. On the day no replacement car therefore I had to cancel my GP appointment
  • Rating 1.0
    Excellent service and very friendly staff, but the reason for 1 star, I don't expect the valeting staff to steal from the vehicle. It was sorted out and action taken but its a trust issue and makes younfeel.nervous
  • Rating 5.0
    Excellent service
  • Rating 5.0
    Great customer service
    Explained everything and a recording of parts too
  • Rating 4.0
    Paul Jeffrey Blakemore
  • Rating 4.0
    All great with Norwich but confusing with mobility as received letter to say I hadn’t booked a service on the day the car was due in. Thank you for clarify the appointment.
    Great customer service although the walk in is far for a disabled person. Especially when disabled bays weren’t available.
    The service itself was wonderful. However, the wax used on the windscreen made it extremely difficult to see out of. Which was worsened as it was the evening and the lights glared making it pretty impossible to see properly. Perhaps a water wash would be the way to go on the windscreen.
    Thank you for following up the service and experience and I look forward to bringing it in next year.
    Best wishes.
  • Rating 2.0
    Had booked In for 3 months!! when I picked car up was told couldn't change spark plugs because they didn't have any now got to take another day of for you to now do this!! would love to know how much notice you actually need!

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