Motability Scheme at Group 1 Mercedes-Benz of Peterborough

Motability Scheme at Group 1 Mercedes-Benz of Peterborough

4.8
Rating 4.8
(33 reviews)
07:30 - 18:00 07:30 - 18:00 07:30 - 18:00 07:30 - 18:00 07:30 - 18:00 08:00 - 17:00Closed Today
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Welcome to Group 1 Mercedes-Benz of Peterborough

Our trained Motability specialists are here to support you throughout the duration of your lease.

Group 1 Mercedes-Benz of Peterborough can help you by:

  • Servicing and maintaining your car
  • Arranging the MOT at the end of your lease

Contact Group 1 Mercedes-Benz of Peterborough on 01733294900 to make an appointment with our Motability specialist.

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Contact information

Address
Club Way
Cygnet Park
Peterborough PE7 8JA
GB
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Phone Number
Call Group 1 Mercedes-Benz of Peterborough on 01733 294900
01733 294900
01733 294900
Website

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Email

SalesPeterboroughMercedes@group1auto.co.uk

Feedback

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Reviews

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Showroom details
07:30 - 18:00 07:30 - 18:00 07:30 - 18:00 07:30 - 18:00 07:30 - 18:00 08:00 - 17:00Closed Today
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Opening hours:
Day of the WeekOpening hours
Monday07:30 - 18:00
Tuesday07:30 - 18:00
Wednesday07:30 - 18:00
Thursday07:30 - 18:00
Friday07:30 - 18:00
Saturday08:00 - 17:00
SundayClosed

Motability Scheme specialists:

  • Rob Clegg
  • Steve Spoors
  • Hilal Oliver
  • Harpal Dhak
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
MondayClosed
TuesdayClosed
WednesdayClosed
ThursdayClosed
FridayClosed
SaturdayClosed
SundayClosed

Motability service specialists:

  • Sarah Knight
  • Helen Faulkner
  • Mia Lee
We recommend calling and booking an appointment before visiting.
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Accessibility features at Group 1 Mercedes-Benz of Peterborough

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Group 1 Mercedes-Benz of Peterborough

  • Rating 5.0
    excellent service and the hand over went smoothly.adaption’s done to my satisfaction
    Response from Group 1 Mercedes-Benz of Peterborough
    Dear Justine,

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you experienced excellent service and that the handover process went smoothly. It's fantastic to know that the adaptations were completed to your satisfaction.

    At Group 1 Mercedes-Benz of Peterborough, we strive to ensure that every customer has a positive experience, and your feedback is a testament to the hard work and dedication of our team.

    If there is anything else we can assist you with, please do not hesitate to reach out. We look forward to serving you again in the future.

    Kind Regards

    Group 1 Mercedes-Benz of Peterborough
  • Rating 5.0
    I recently had the pleasure of working with Hilal Oliver during our mobility car purchase at Mercedes-Benz, and I can't recommend him highly enough! From the very first interaction, Hilal went above and beyond to ensure we felt supported and informed throughout the entire process. He kept us updated every step of the way, making what could have been a stressful experience feel seamless and stress-free.
    Hilal's prompt responses to all our questions were truly impressive—he was always just a quick message away, providing clear and helpful answers without any delay. His professionalism shone through in every conversation, and his deep knowledge about our chosen vehicle was invaluable. He guided us expertly, helping us make the best decision tailored to our needs.
    Thank you, Hilal, for turning our car-buying journey into such a positive and memorable one. If you're looking for exceptional service at Mercedes-Benz, ask for Hilal—you won't be disappointed! Highly recommended!
    Response from Group 1 Mercedes-Benz of Peterborough
    Dear Alex,

    Thank you so much for taking the time to share your wonderful feedback about your experience with Hilal at Group 1 Mercedes-Benz of Peterborough. We are thrilled to hear that Hilal provided you with exceptional service and made your mobility car purchase a seamless and stress-free experience.

    It's fantastic to know that Hilal's prompt responses and deep knowledge about the vehicle were helpful to you. We take great pride in our team's dedication to ensuring our customers feel supported and informed throughout their journey with us.

    Your kind words and recommendation mean a lot to us, and we will be sure to pass along your compliments to Hilal. If there's anything else we can assist you with in the future, please don't hesitate to reach out.

    Thank you once again for choosing us for your mobility needs. We hope you enjoy your new car and look forward to serving you again.

    Best regards,

    Group 1 Mercedes-Benz of Peterborough
  • Rating 5.0
    Really good service
    Response from Group 1 Mercedes-Benz of Peterborough
    Hello Gull,

    Thank you so much for taking the time to leave us a review! We are thrilled to hear that you had a really good experience with our service at Group 1 Mercedes-Benz of Peterborough. Your feedback is incredibly valuable to us, and it’s wonderful to know that we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Motability Scheme Team at Group 1 Mercedes-Benz of Peterborough
  • Rating 5.0
    Completely satisfied with the service I received from Rob at Mercedes.
    Professional, friendly and helpful.
    Thank you
    Response from Group 1 Mercedes-Benz of Peterborough
    Dear Jane,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear that you were completely satisfied with the service you received from Rob at Mercedes-Benz of Peterborough. It's fantastic to know that you found our team professional, friendly, and helpful.

    Your kind words and perfect rating mean a lot to us, and we are delighted to have been able to assist you. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Thank you once again for choosing the Motability Scheme at Group 1 Mercedes-Benz of Peterborough.

    Best regards,

    Group 1 Mercedes-Benz of Peterborough
  • Rating 5.0
    Very good service and was looked after by the staff.all went well with the car
    Response from Group 1 Mercedes-Benz of Peterborough
    Hello Justine,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a very good experience with our service and that our staff took great care of you. It's fantastic to know that everything went well with your car. Your feedback is greatly appreciated and motivates us to continue providing excellent service. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    The Motability Scheme Team at Group 1 Mercedes-Benz of Peterborough
  • Rating 5.0
    Hilal was very supportive and always helpful. He was very patient and kept me informed of the progress towards delivery. He is a credit to your team!
    Response from Group 1 Mercedes-Benz of Peterborough
    Dear Ramiro,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear about your positive experience with Hilal. His dedication to providing exceptional service and keeping our customers informed is something we truly value, and it's fantastic to know that he made such a positive impact on your experience. Your kind words will certainly be shared with him and the rest of our team. We are grateful for your support and look forward to serving you again in the future.

    Best regards,
    The Motability Scheme Team at Group 1 Mercedes-Benz of Peterborough
  • Rating 5.0
    Rob was fantastic throughout the entire process, he kept us well informed at all stages of the process. Very friendly and extremely professional
    Response from Group 1 Mercedes-Benz of Peterborough
    Dear Naseem,

    Thank you so much for taking the time to share your experience with us. We are thrilled to hear that Rob provided you with exceptional service and kept you well informed throughout the process. Your kind words about his friendliness and professionalism mean a lot to us. We strive to offer the best service possible, and it’s wonderful to know that we met your expectations. If there’s anything else we can assist you with, please don’t hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Motability Scheme Team at Group 1 Mercedes-Benz of Peterborough
  • Rating 5.0
    Excellent sevice
    Response from Group 1 Mercedes-Benz of Peterborough
    Hello Bridget,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had an excellent experience with our service at Group 1 Mercedes-Benz of Peterborough. Our team is dedicated to providing top-notch service, and it’s always rewarding to know that our efforts have made a positive impact.

    If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,

    The Motability Scheme Team at Group 1 Mercedes-Benz of Peterborough
  • Rating 5.0
    Fantastic customer service from Ivan
    Response from Group 1 Mercedes-Benz of Peterborough
    Hello Suzanne,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you received fantastic customer service from Ivan. Providing exceptional service is something we strive for, and it's always rewarding to know when we've succeeded. Your feedback is greatly appreciated and will be shared with Ivan and the rest of our team. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    The Motability Scheme Team at Group 1 Mercedes-Benz of Peterborough
  • Rating 5.0
    Ivan was fantastic with helping choosing new car would definitely recommend his expertise he is a credit to Mercedes many thanks
    Response from Group 1 Mercedes-Benz of Peterborough
    Dear Michael,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear about your positive experience with Ivan while choosing your new car. It's fantastic to know that his expertise and assistance made such a great impression. Ivan truly is a valued member of our team, and your kind words will certainly be shared with him.

    We appreciate your recommendation and are delighted to have been able to assist you at Group 1 Mercedes-Benz of Peterborough. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Many thanks once again for your review.

    Best regards,

    Group 1 Mercedes-Benz of Peterborough
  • Rating 5.0
    I would like to express my sincere gratitude to Rob for his professionalism and attentive approach to clients. He thoroughly explained all the details, making the car selection process as smooth and understandable as possible. His expertise, honesty, and willingness to help truly deserve high praise. Thank you for the excellent service! I highly recommend him to anyone looking for a reliable specialist.
    Response from Group 1 Mercedes-Benz of Peterborough
    Dear Ina,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear about your positive experience with Rob at Group 1 Mercedes-Benz of Peterborough. It's fantastic to know that his professionalism and attentive approach made your car selection process smooth and understandable. We take great pride in our team's expertise and commitment to providing excellent service, and your kind words are truly appreciated. Your recommendation means a lot to us, and we are delighted to have been able to assist you. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Warm regards,

    The Motability Scheme Team at Group 1 Mercedes-Benz of Peterborough
  • Rating 5.0
    Rob was very helpful in choosing a car. He explained everything so that I had no questions.
    Response from Group 1 Mercedes-Benz of Peterborough
    Dear Ina,

    Thank you so much for taking the time to share your positive experience with us at Group 1 Mercedes-Benz of Peterborough. We are thrilled to hear that Rob was able to assist you effectively in choosing a car and that his explanations left you with no questions. Your satisfaction is our top priority, and it's wonderful to know that we met your expectations. We truly appreciate your 5-star rating and look forward to serving you again in the future.

    Best regards,
    The Motability Scheme Team at Group 1 Mercedes-Benz of Peterborough
  • Rating 5.0
    Very good experience the dealer was very helpful and knowledgeable
    Response from Group 1 Mercedes-Benz of Peterborough
    Hello Suzanne,

    Thank you so much for taking the time to share your experience with us at Group 1 Mercedes-Benz of Peterborough. We are thrilled to hear that you had a very good experience and found our team to be helpful and knowledgeable. Your feedback is incredibly valuable to us, and we are delighted to know that we could meet your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Motability Scheme Team at Group 1 Mercedes-Benz of Peterborough
  • Rating 5.0
    It was amazing from start to finish I’ve had 2 cars now from rob and he fulfills every requirement wouldn’t go anywhere else thankyou so much.
    Response from Group 1 Mercedes-Benz of Peterborough
    We're so glad to hear that you came back to us at Mercedes-Benz of Peterborough for your second car! We hope you love every mile with it, and we look forward to your next visit!
  • Rating 5.0
    Can’t thankyou you enough i requested a car asap and was told a week great experience
    Response from Group 1 Mercedes-Benz of Peterborough
    Thank you very much for taking the time to leave this great feedback. We're glad everything went smoothly for you, and that your new car was available in just one week! We look forward to seeing you again soon.
  • Rating 5.0
    Excellent and professional experience. Highly recommend.
    Response from Group 1 Mercedes-Benz of Peterborough
    We're glad you had a fantastic experience with us here at Mercedes-Benz of Peterborough. We look forward to your next visit!
  • Rating 5.0
    We had an awful experience with Listers in Lincoln Mercedes dealership however after speaking with Ivan he made the process so easy.
    Response from Group 1 Mercedes-Benz of Peterborough
    We're glad we could turn your experience around. Thank you for putting your trust in us at Mercedes-Benz of Peterborough, and thank you for your kind words about Ivan. We'll pass these on! See you again soon.
  • Rating 5.0
    Excellent from start to finish. The pick up guy was excellent
    Response from Group 1 Mercedes-Benz of Peterborough
    We're glad to hear you had a fantastic experience with us at Mercedes-Benz of Peterborough! We look forward to seeing you again.
  • Rating 5.0
    Chris was absolutely great to deal with from day one.
    Response from Group 1 Mercedes-Benz of Peterborough
    Hi Susan, thank you for taking the time to leave us this wonderful review, it is great to hear that you had a great experience with Chris. We hope to see you again soon!
  • Rating 5.0
    While there was confusion with two other colleagues, Rob Clegg was extremely helpful, efficient and kind.
    Response from Group 1 Mercedes-Benz of Peterborough
    Thank you for your review, we're glad you had a fantastic experience with Rob at Mercedes-Benz of Peterborough. We look forward to your next visit!

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