Motability Scheme at Toomey MG Southend

Motability Scheme at Toomey MG Southend

4.5
Rating 4.5
(24 reviews)
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 08:30 - 17:30 10:00 - 16:00

Contact information

Address
Rochford Business Park
Cherry Orchard Way
Rochford SS4 1GP
GB
Phone Number
Call Toomey MG Southend on 01702 820724
Reviews
Visit dealer website

Showroom details
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 08:30 - 17:30 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday08:30 - 17:30
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Mark Streeting
  • Ashley Smith
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:30 - 12:00
SundayClosed

Motability service specialists:

  • Graeme Erskine
  • Gary Sibley
We recommend calling and booking an appointment before visiting.
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Accessibility features at Toomey MG Southend

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Toomey MG Southend

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Toomey MG Southend can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Toomey MG Southend on 01702820724 to make an appointment with our Motability Scheme specialist.

Reviews at Toomey MG Southend

  • Rating 2.0
    Had to sit and wait 3 hours for a service last te was 90 min was fine I don't mind waiting but no one said I be there that long . The man told me to call you to sort issues out quite rude really .
    Response from Toomey MG Southend
    Hi Joshua, we are sorry that you have had a negative experience with Toomey MG Southend. Our Customer Relations Team would like to investigate and help resolve this. If you could please email them at customerrelations@toomeymotorgroup.co.uk, with the issue you have experienced, together with your full name and registration number, so we can investigate further – Kind Regards, Toomey Motor Group
  • Rating 5.0
    Very Helpful And Polite And Went Through Everything Clearly With Me
    Response from Toomey MG Southend
    Thank you for taking the time to leave us such a great review, Dennis! We're happy to hear that you found our team very helpful and polite. If you need any further assistance, please don't hesitate to get in touch!
  • Rating 1.0
    Our car was damaged during the time they had it & they are refusing to take responsibility!
    Response from Toomey MG Southend
    Thank you for your feedback. We're sorry to hear about your initial concerns, but we’re pleased to confirm that following your comments, the matter was immediately escalated to our Service Manager.

    We understand that contact was made with you on 24/04, and it was agreed that your vehicle would be taken to our SMART Repair Centre to be assessed under goodwill. We're glad this has resolved the issue.

    Should you need any further assistance in the future, please don’t hesitate to get in touch, we're always here to help.
  • Rating 5.0
    They were very helpful.
    Response from Toomey MG Southend
    Thank you Roslynn for your 5 star review! We really appreciate you taking the time to leave your feedback. If you need any further assistance from us please do get in touch.
  • Rating 5.0
    Very polite , and helpful answered any questions we needed answered
    Response from Toomey MG Southend
    Thank you for leaving us a 5-star review, Sarah! We're happy to hear you found our team polite and helpful. If you need any further assistance, please don't hesitate to let us know!
  • Rating 3.0
    Very efficient and polite
    Response from Toomey MG Southend
    Thank you for taking the time to leave us your feedback Teresa, we really do appreciate it. If there was anything we could have done to improve your experience with us, please do let us know.
  • Rating 5.0
    Excellent customer service, very efficient and friendly. I am very happy with the work carried out.
    Response from Toomey MG Southend
    Thank you so much for the 5-star review Debra! We're thrilled to hear you were happy with the work carried out. If you need any further assistance, please don't hesitate to get in touch!
  • Rating 5.0
    Dealer knew what he was talking about and very happy pleased to help talked us threw everything nice polite and helpful young man
    Response from Toomey MG Southend
    Hi Michael, thank you so much for the positive review! We're thrilled to hear you had such a great experience. If you need any further assistance, please feel free to reach out to us!
  • Rating 4.0
    Did what they said but a little slow
    Response from Toomey MG Southend
    Thank you for taking the time to share your feedback with us Patrick. If there's anything else you'd like to discuss or any further assistance you need, please feel free to reach out.
  • Rating 4.0
    Good
    Response from Toomey MG Southend
    Thank you for taking the time to leave us a review Anthony. If there's anything specific you think we could improve on to make your experience even better, please feel free to let us know.
  • Rating 5.0
    Polite well mannered staff
    Response from Toomey MG Southend
    Thank you so much for taking the time to leave us such a positive review James. We are thrilled to hear that you found our staff to be polite and well-mannered. If you have any further comments or need assistance in the future, please don't hesitate to reach out.
  • Rating 5.0
    It was a very good experience staff courteous and very helpful
    Response from Toomey MG Southend
    Thank you so much for the positive review John! We are thrilled to hear you had a very good experience and found our staff to be courteous and helpful. If there is anything else we can assist you with in the future, please don't hesitate to reach out.
  • Rating 5.0
    Great service, friendly service, nice loan car , no problems at all
    Response from Toomey MG Southend
    Thank you so much for taking the time to leave us such a wonderful review Christopher! We are thrilled to hear that you had a great experience with our service and that you found our team friendly. It's also fantastic to know that the loan car met your needs and that everything went smoothly for you. If there's anything else we can do for you in the future, please don't hesitate to reach out.
  • Rating 5.0
    Young Christian was a great professional and caring thank you
    Response from Toomey MG Southend
    Hi David, thank you for taking the time to leave this 5-star review of Toomey MG Southend! We're glad that Christian was professional throughout the experience! If we can assist with anything else, please do not hesitate to contact us again!
  • Rating 5.0
    Efficient in carrying out the work
    Response from Toomey MG Southend
    Hi Carol, thank you for your feedback! We're glad to hear that the work was completed efficiently. If you need anything else, don’t hesitate to reach out!
  • Rating 5.0
    Very helpful,
    Response from Toomey MG Southend
    Hi Terry, we are pleased to hear you found the team very helpful! If you need anything else, please don't hesitate to contact us again!
  • Rating 5.0
    Excellent experience
    Response from Toomey MG Southend
    Hi Carol, thank you for taking the time to leave this review! We are pleased to hear you had a 5-star experience!
  • Rating 5.0
    Very well looked after, considerate of my disability
    Response from Toomey MG Southend
    Hi Christopher, thank you for your kind words! We're so pleased to hear that you felt well looked after and that our team was considerate of your needs!
  • Rating 5.0
    It was a very good service very happy thanks
    Response from Toomey MG Southend
    Hi Michael, thank you for your fantastic feedback! We're delighted to hear that you were very happy with the service. If there's anything else we can help with, please don’t hesitate to reach out.
  • Rating 5.0
    Very patient and informative
    Response from Toomey MG Southend
    Hi Debra, thank you for your feedback! We're so glad to hear that you found our service patient and informative. If you need any further assistance, don't hesitate to get in touch. We’re always here to help!

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