Motability Scheme at Southend Kia Kent Elms

4.8
Rating 4.8
(96 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00

Welcome to Southend Kia Kent Elms

Welcome to Essex Auto Group Kia Southend

We have fully trained Motability specialists on hand to ensure that your experience from order to delivery runs smoothly and meets your needs. They can answer any questions you may have around the Motability Scheme and our current offers.

When discussing your requirements, the team will listen to why you need the car and what you need it to be able to do before showing you around the most suitable car. Once you have a car of interest, they will arrange an unaccompanied test drive to give you the chance to experience it for yourself.

We also offer video appointments if you’re not comfortable visiting us in person and we will do all that we can to ensure that you feel comfortable and relaxed at all times.

Contact information

Address
Kent Elms Corner
Prince Avenue
Southend SS0 0JA
GB
Phone Number
Call Southend Kia Kent Elms on 01702 811030
Email
Reviews
Visit dealer website

Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday08:30 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Derek Bruce
  • Katie Sheares
  • Thomas Richards
  • Michela Rienzo
  • Zoe Wilkes
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday07:30 - 18:00
Tuesday07:30 - 18:00
Wednesday07:30 - 18:00
Thursday07:30 - 18:00
Friday07:30 - 18:00
Saturday08:30 - 12:30
SundayClosed

Motability service specialists:

  • Barry Port
  • Colin Webster
  • George Mann
We recommend calling and booking an appointment before visiting.
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Accessibility features at Southend Kia Kent Elms

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Southend Kia Kent Elms

  • Rating 5.0
    The staff were very helpful
  • Rating 5.0
    Derek was very professional at all time with good customer service I would recommend kia to everyone
  • Rating 5.0
    Excellent service, Derek was a pleasure to deal with. No complaints.
  • Rating 5.0
    Fantastic service, very professional and friendly.
  • Rating 5.0
    Fantastic
  • Rating 3.0
    Great service but the car took 9 months to arrive
  • Rating 4.0
    All staff were friendly and polite, free tea and coffee on offer and MOT was finished in good time.
  • Rating 5.0
    Fast service good customer service
  • Rating 5.0
    A quick, no-fuss customer experience.
  • Rating 5.0
    Excellent customer service
  • Rating 5.0
    Derek explained everything and pointed everything that I needed to know. From when we first meet he was full of information on what's I asked and very professional in everything. First class salesman.
  • Rating 3.0
    All seems to be ok, was told that my car would be cleaned inside and out but it was not, wasn’t impressed with that and the mirror need to be sorted Hope that would have been done but wasn’t. Man that picked up the car was nice though, thanks
  • Rating 5.0
    Very good service even washed the car
    Mrs D Shepherd
  • Rating 5.0
    Very happy with Kia. thank you
  • Rating 5.0
    Excellent service from the receptionist car was completed on time and the coffee machine and biscuits were exceptional
  • Rating 5.0
    I received great customer service, as I recently have had a long spell in hospital they went above and beyond and can’t thank them enough Claire Wood
  • Rating 2.0
    Collection and drop off excellent however it stated on booking a wash and hoover, only the front of car was touched
  • Rating 5.0
    The driver picked the car up at the time specified we were kept informed as to what was happening and the car was dropped off in good order the driver was polite and professional
  • Rating 5.0
    Great service and mobility explained well by Derek. Would use againđź‘Ť
  • Rating 5.0
    Fantastic customer service, very helpful and explained everything well.

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