Motability Scheme at Gates of St Albans
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 10:00 - 16:00
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Welcome to Gates of St Albans
Established in 1920, Gates are a family-owned and operated Ford Main Dealer group with locations across Essex, Hertfordshire and London.
Our friendly team of Motability Scheme Specialists have a wealth of experience regarding the Motability Scheme. Whether it is your first car or you are looking to renew, we will be on hand every step of the way to ensure that your application is seamless and worry-free. We have a huge range of Ford vehicles available and we'd welcome the opportunity to discuss your individual requirements and help you find the vehicle that's right for you.
Contact Gates of St Albans on 01727226828 to make an appointment with our Motability specialist.
Contact information
Address
105 Ashley Road
St Albans AL1 5DE
GB
Phone Number
Call Gates of St Albans on 01727 226828
01727 226828
Website
Email
Reviews
Find or leave a review on Google
Showroom details 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 10:00 - 16:00Toggle Hours
Showroom details
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 10:00 - 16:00
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 08:00 - 18:00 |
| Sunday | 10:00 - 16:00 |
Motability Scheme specialists:
- Shelita Tagore-Pooran
- Ben Le Feuvre
- James Callow
- Lewis Baldwin
- Harry Gosling
- Danielle L'Honore
We recommend calling and booking an appointment before visiting. Please call 01727 226839 to book in a service or MOT.
Service centre details 07:30 - 18:30 07:30 - 18:30 07:30 - 18:30 07:30 - 18:30 07:30 - 18:30 08:00 - 13:30Closed Today Toggle Hours
Service centre details
07:30 - 18:30 07:30 - 18:30 07:30 - 18:30 07:30 - 18:30 07:30 - 18:30 08:00 - 13:30Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 07:30 - 18:30 |
| Tuesday | 07:30 - 18:30 |
| Wednesday | 07:30 - 18:30 |
| Thursday | 07:30 - 18:30 |
| Friday | 07:30 - 18:30 |
| Saturday | 08:00 - 13:30 |
| Sunday | Closed |
Motability service specialists:
- Paolo Realmuto
- Ciro Realmuto
- Guilford Tulloch
We recommend calling and booking an appointment before visiting. Please call 01727 226839 to book in a service or MOT.
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Accessibility features at Gates of St Albans
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entrance
The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK - Designated quiet opening timesThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK
- Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Reviews at Gates of St Albans
- Rating 5.0Nov 20, 2024Fantastic serviceResponse from Gates of St AlbansNov 21, 2024Thank you for your kind words - we're glad to have been of service! Many Thanks Harry - Gates Ford
- Rating 5.0Sep 18, 2024Everything went well very helpful would recommend them.Response from Gates of St AlbansSep 18, 2024Hello Michael H. Thank you for taking the time to leave us a review about your visit. Many thanks Harry - Gates Ford
- Rating 5.0Aug 21, 2024FantasticResponse from Gates of St AlbansAug 21, 2024Thank you for your high star rating. We look forward to meeting you again. Kind regards,
Alison - Gates Ford. - Rating 3.0Jul 26, 2024Basic service and mot went well but customer service was poor and inconsistent
The work was late and I was given different reasons by 2 people.
I had booked a waiting appointment but one person told me it was all day. She told me they were still waiting for an optional spare part they needed Motability to authorise I had told them on arrival I didn’t want to be delayed so I said I would collect the van immediately
When I got there they told me they hadn’t finished the oil changeResponse from Gates of St AlbansJul 29, 2024Hello Mark W.. Thank you for taking the time to leave us a review about your visit. We would appreciate the opportunity to investigate your concerns in more depth - please can you e-mail more details to marketing@gates.co.uk and we will pass this on to the management team at the dealership for further review. Yours sincerely, Anna. Gates Ford. - Rating 5.0May 18, 2024Fab five stars 🌟Response from Gates of St AlbansMay 20, 2024Thank you for your high star rating. We kook forward to seeing you again! Take care, Alison - Gates Ford.
- Rating 5.0Apr 19, 2024Excellent, car ready, salesman met me as I pulled upResponse from Gates of St AlbansApr 19, 2024Dear Robert, thank you for your kind words! We are so happy to hear that you were provided with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review! Kind regards, Sandra - Gates Ford
- Rating 5.0Apr 18, 2024Brilliant service good advice would highly recommend
Shell was really helpful ☺️Response from Gates of St AlbansApr 18, 2024Dear Claire, thank you for your kind words, I will pass them on to the management team at St. Albans - we're glad to have been of service! Best wishes, Sandra - Gates Ford - Rating 5.0Apr 16, 2024100%Response from Gates of St AlbansApr 16, 2024Dear Serena, thank you for your high star rating. Kind regards, Sandra - Gates Ford
- Rating 5.0Mar 21, 2024Ben was super helpful. He made the whole experience so easy. I couldn't praise or thank him moreResponse from Gates of St AlbansMar 21, 2024Dear Robin, thank you so much for your kind words! We are so happy to hear that Ben was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review! Best wishes, Sandra, Gates Ford
- Rating 5.0Mar 18, 2024Ben from Gate's was extremely helpful and couldn't do anymore from me. The whole extremely easy and made even better because of BenResponse from Gates of St AlbansMar 19, 2024Dear Robin, thank you for the great review and the feedback on Ben, we really appreciate it. We look forward to welcoming you back to the business again soon. Kind regards, Sandra - Gates Ford
- Rating 5.0Mar 12, 2024Shell was absolutely amazing, she couldn’t have made our experience more enjoyable and easier.
I would highly recommend ford iSt Albans if your thinking of buying at car.Response from Gates of St AlbansMar 13, 2024Dear Emily, thank you for the great review and the feedback on Shelita, we really appreciate it. We look forward to welcoming you back to the business again soon. Kind regards, Sandra - Gates Ford - Rating 5.0Mar 6, 2024Very good and helpfulResponse from Gates of St AlbansMar 6, 2024Dear Sammy, thank you for your kind words - we're glad to have been of service! Best wishes, Sandra - Gates Ford
- Rating 5.0Feb 15, 2024.Response from Gates of St AlbansFeb 15, 2024Dear Cherie, thank you for your high star rating. Kind regards, Sandra - Gates Ford
- Rating 4.0Feb 1, 2024The service was good, the only thing that really let the company down is the car wasn’t cleaned as other dealers doResponse from Gates of St AlbansFeb 2, 2024Dear Kai, thank you for taking your time to leave this feedback. We will pass your observations onto the management team at the dealership so that we can improve our service going forward. Best wishes, Sandra - Gates Ford
- Rating 5.0Jan 30, 2024Best experienceResponse from Gates of St AlbansJan 30, 2024Dear Brendan, thank you for your kind words - we're glad to have been of service! Best wishes, Sandra - Gates Ford
- Rating 5.0Jan 24, 2024Shelita was extremely knowledgeable, most helpful an above all easy to talk with.
Thanks for all the advice and help with my motability application Shell!🙂Response from Gates of St AlbansJan 24, 2024Dear Kevin, thank you for the great review and the feedback on Shelita, we really appreciate it. We look forward to welcoming you back to the business again soon. Kind regards, Sandra - Gates Ford - Rating 4.0Nov 22, 2023Lovely lady, just a shame that it’s taken over a year and still no car!Response from Gates of St AlbansNov 22, 2023Hello Penelope, thank you for taking the time to leave us a review, if you would like to discuss any issues you have, please contact us at markeing@gates.co.uk
Kind regards, Sandra - Gates Ford - Rating 5.0Nov 8, 2023Excellent experience, very happy.Response from Gates of St AlbansNov 8, 2023Thank you for your kind words - we're glad to have been of service! Take care, Alison - Gates Ford.
- Rating 5.0Nov 6, 2023Excellent customer service. Nothing was too much trouble for Shell, she gave me a lot of really good advice and wasn't too pushy which i likedResponse from Gates of St AlbansNov 6, 2023Thank you so much for your kind words! We are so happy to hear that Shell was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review! Kind regards, Alison - Gates Ford.
- Rating 5.0Oct 29, 2023I felt with Shelita she couldn’t be any more helpful to make sure all my needs were met for the right car. So kind kept up to date with anything. Such a beautiful person felt like a good friend was helping me. All service was great. I’m very happy I chose them.Response from Gates of St AlbansOct 30, 2023Dear Tracey, thank you for the great review and the feedback on Shelita, we really appreciate it. We look forward to welcoming you back to the business again soon. Kind regards, Sandra - Gates Ford