The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Welcome to Gates Ford St Albans


Established in 1920, Gates are a family-owned and operated Ford Main Dealer group with locations across Essex, Hertfordshire and Greater London including the welcoming dealership in St Albans.
Our friendly team of Motability Scheme Specialists have a wealth of experience regarding the Motability Scheme. Whether it is your first car or you are looking to renew, we will be on hand every step of the way to ensure that your application is seamless and worry-free. We have a huge range of Ford vehicles available on the Motability Scheme and we'd welcome the opportunity to discuss your individual requirements and help you find the vehicle that's right for you.
Contact Gates Ford St Albans on 01727791300 to make an appointment with our Motability specialist.
Contact information
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Showroom details 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 10:00 - 16:00Toggle Hours
Day of the Week | Opening hours |
---|---|
Monday | 08:00 - 18:00 |
Tuesday | 08:00 - 18:00 |
Wednesday | 08:00 - 18:00 |
Thursday | 08:00 - 18:00 |
Friday | 08:00 - 18:00 |
Saturday | 08:00 - 18:00 |
Sunday | 10:00 - 16:00 |
Motability Scheme specialists:
- Shelita Tagore-Pooran
- Ben Le Feuvre
- James Callow
- Lewis Baldwin
- Daniils Goloveckis
Service centre details 07:30 - 18:30 07:30 - 18:30 07:30 - 18:30 07:30 - 18:30 07:30 - 18:30 08:00 - 13:30Closed Today Toggle Hours
Day of the Week | Opening hours |
---|---|
Monday | 07:30 - 18:30 |
Tuesday | 07:30 - 18:30 |
Wednesday | 07:30 - 18:30 |
Thursday | 07:30 - 18:30 |
Friday | 07:30 - 18:30 |
Saturday | 08:00 - 13:30 |
Sunday | Closed |
Motability service specialists:
- Paolo Realmuto
- Ciro Realmuto
- Guilford Tulloch
Accessibility features at Gates Ford St Albans
- Accessible car parkingAdditional InformationThe dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK
- Accessible toiletAdditional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entranceAdditional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK
- Designated quiet opening timesAdditional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK
- Hearing aid assistanceAdditional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableAdditional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesAdditional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Reviews at Gates Ford St Albans
- Rating 5.0Aug 27, 2025James was very good he was calm showed me how to use the car. Would highly recommend.
- Rating 5.0Aug 26, 2025James and his trainee abbie were really helpful they explained everything clearly as i have not used the mobility scheme beforeResponse from Gates Ford St AlbansAug 27, 2025Dear Clare C.,
Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that James and Abbie were able to assist you effectively and provide clear explanations about the Motability Scheme. It's fantastic to know that your experience with us was a positive one, especially as a first-time user of the scheme. Your feedback is greatly appreciated and will be shared with the team. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future.
Best regards,
The Motability Scheme Team at Gates Ford St Albans - Rating 5.0Aug 20, 2025James that dealt with me was very good. Explained everything I needed to knowResponse from Gates Ford St AlbansAug 21, 2025Dear Marco,
Thank you so much for taking the time to leave us such a positive review. We are thrilled to hear that James was able to assist you effectively and provide all the information you needed. Your feedback is incredibly valuable to us, and it is wonderful to know that you had a great experience with our team. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Gates Ford St Albans.
Best regards,
The Motability Scheme Team at Gates Ford St Albans - Rating 5.0Aug 14, 2025Very helpful. Made the process very easy. Answered all my questions. Thank you !!!Response from Gates Ford St AlbansAug 15, 2025Hi James, thank you for taking the time to leave us a review about your visit. Many Thanks, Harry - Gates
- Rating 5.0Jul 21, 2025Couldn’t have been better, lady was same height as me so seat, mirrors all in right place, all I had to do was test drive.Response from Gates Ford St AlbansJul 21, 2025Hi Lorraine, thank you for taking the time to leave us a review about your visit - we're glad to have been of service! Many Thanks, Harry - Gates
- Rating 5.0Apr 11, 2025Fast and efficient serviceResponse from Gates Ford St AlbansApr 15, 2025Hi James, Thank you for your kind words - we're glad to have been of service! Many Thanks, Harry - Gates
- Rating 5.0Apr 4, 2025Ben at Fords St Albans was very helpful, made the process extremely easy and kept us informed at all points.Response from Gates Ford St AlbansApr 4, 2025Hi Luke, Thank you so much for your kind words! We are so happy to hear that Ben was able to provide you with excellent service. We hope to see you again soon! Many Thanks, Harry - Gates
- Rating 5.0Jan 14, 2025Very helpfulResponse from Gates Ford St AlbansJan 14, 2025Hi Rosie, thank you for your kind words - we're glad to have been of service! Many Thanks, Harry - Gates Ford
- Rating 4.0Jan 11, 2025Helpful staff
Good service
Hot drinks while you waitResponse from Gates Ford St AlbansJan 13, 2025Hello Kai. Thank you for taking the time to leave us a review about your visit. Many Thanks, Harry - Gates Ford. - Rating 5.0Nov 20, 2024Fantastic serviceResponse from Gates Ford St AlbansNov 21, 2024Thank you for your kind words - we're glad to have been of service! Many Thanks Harry - Gates Ford
- Rating 5.0Sep 18, 2024Everything went well very helpful would recommend them.Response from Gates Ford St AlbansSep 18, 2024Hello Michael H. Thank you for taking the time to leave us a review about your visit. Many thanks Harry - Gates Ford
- Rating 5.0Aug 21, 2024FantasticResponse from Gates Ford St AlbansAug 21, 2024Thank you for your high star rating. We look forward to meeting you again. Kind regards,
Alison - Gates Ford. - Rating 3.0Jul 26, 2024Basic service and mot went well but customer service was poor and inconsistent
The work was late and I was given different reasons by 2 people.
I had booked a waiting appointment but one person told me it was all day. She told me they were still waiting for an optional spare part they needed Motability to authorise I had told them on arrival I didn’t want to be delayed so I said I would collect the van immediately
When I got there they told me they hadn’t finished the oil changeResponse from Gates Ford St AlbansJul 29, 2024Hello Mark W.. Thank you for taking the time to leave us a review about your visit. We would appreciate the opportunity to investigate your concerns in more depth - please can you e-mail more details to marketing@gates.co.uk and we will pass this on to the management team at the dealership for further review. Yours sincerely, Anna. Gates Ford. - Rating 5.0May 18, 2024Fab five stars 🌟Response from Gates Ford St AlbansMay 20, 2024Thank you for your high star rating. We kook forward to seeing you again! Take care, Alison - Gates Ford.
- Rating 5.0Apr 19, 2024Excellent, car ready, salesman met me as I pulled upResponse from Gates Ford St AlbansApr 19, 2024Dear Robert, thank you for your kind words! We are so happy to hear that you were provided with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review! Kind regards, Sandra - Gates Ford
- Rating 5.0Apr 18, 2024Brilliant service good advice would highly recommend
Shell was really helpful ☺️Response from Gates Ford St AlbansApr 18, 2024Dear Claire, thank you for your kind words, I will pass them on to the management team at St. Albans - we're glad to have been of service! Best wishes, Sandra - Gates Ford - Rating 5.0Apr 16, 2024100%Response from Gates Ford St AlbansApr 16, 2024Dear Serena, thank you for your high star rating. Kind regards, Sandra - Gates Ford
- Rating 5.0Mar 21, 2024Ben was super helpful. He made the whole experience so easy. I couldn't praise or thank him moreResponse from Gates Ford St AlbansMar 21, 2024Dear Robin, thank you so much for your kind words! We are so happy to hear that Ben was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review! Best wishes, Sandra, Gates Ford
- Rating 5.0Mar 18, 2024Ben from Gate's was extremely helpful and couldn't do anymore from me. The whole extremely easy and made even better because of BenResponse from Gates Ford St AlbansMar 19, 2024Dear Robin, thank you for the great review and the feedback on Ben, we really appreciate it. We look forward to welcoming you back to the business again soon. Kind regards, Sandra - Gates Ford
- Rating 5.0Mar 12, 2024Shell was absolutely amazing, she couldn’t have made our experience more enjoyable and easier.
I would highly recommend ford iSt Albans if your thinking of buying at car.Response from Gates Ford St AlbansMar 13, 2024Dear Emily, thank you for the great review and the feedback on Shelita, we really appreciate it. We look forward to welcoming you back to the business again soon. Kind regards, Sandra - Gates Ford
Thank you so much for taking the time to leave such a positive review. We are thrilled to hear that James provided you with excellent service and helped you feel comfortable with your new car. Your recommendation means a lot to us, and we are delighted to know that you had a great experience at Gates Ford St Albans. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future.
Best regards,
The Gates Ford St Albans Team