Motability Scheme at Marshall Volkswagen St Albans
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:30 - 16:30
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Contact information
Address
11 Alban Park
Hatfield Road
St Albans AL4 0JJ
GB
Phone Number
Call Marshall Volkswagen St Albans on 01727 890100
01727 890100
Website
Email
Reviews
Find or leave a review on Google
Showroom details 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:30 - 16:30Toggle Hours
Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:30 - 16:30
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:30 - 18:00 |
| Tuesday | 08:30 - 18:00 |
| Wednesday | 08:30 - 18:00 |
| Thursday | 08:30 - 18:00 |
| Friday | 08:30 - 18:00 |
| Saturday | 08:30 - 17:00 |
| Sunday | 10:30 - 16:30 |
Motability Scheme specialists:
- Ian Barnfather
- Anil Masand
- Inga Sipaviciute
- Mahir Rahman
- Muhammad Hannan
- Deveshi Varala
- Ben Parker
We recommend calling and booking an appointment before visiting.
Service centre details 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:30 - 13:00Closed Today Toggle Hours
Service centre details
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:30 - 13:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 08:30 - 13:00 |
| Sunday | Closed |
Motability service specialists:
- Peter Wiggins
- Charlotte Lovejoy
- Georgie Williamson
We recommend calling and booking an appointment before visiting.
Click pin to expand map
Accessibility features at Marshall Volkswagen St Albans
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entrance
The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK - Designated quiet opening timesThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK
- Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Welcome to Marshall Volkswagen St Albans
At Marshall we take every individual's needs into consideration, so you can rely on our honest and expert advice when finding the perfect vehicle to suit your driving style.
At Marshall, we pride ourselves on delivering bespoke customer service and expert advice. With an extensive range of Motability offers and fully trained, Motability Scheme Specialists, you can rely on us to deliver a driving experience that will see to your every need. Informed, friendly and experienced, Marshall are here to ensure that when it comes to independent driving, nothing can hold you back!
On-site disabled parking and wheelchair access are available, so why not pay us a visit?
To arrange a test drive in one of our versatile models, contact Marshall today by enquiring online or giving us a call.
Reviews at Marshall Volkswagen St Albans
- Rating 5.0Sep 9, 2024Very good service
- Rating 5.0Sep 4, 2024Overall was a very good service. Inga was great very efficient great communicationResponse from Marshall Volkswagen St AlbansSep 6, 2024Hi Rhys. Thank you for your review on your experience with us at Marshall Volkswagen. We really appreciate it. Have a lovely day. Kind Regards, Nikki, Marshall Motor Group.
- Rating 1.0Aug 23, 2024Car sensor has been faulty for months told them about this .as i left with the car and got home was still not working .car wash not washed as they said they would wash it
- Rating 5.0Aug 7, 2024Very good 👍Response from Marshall Volkswagen St AlbansAug 12, 2024Thank you, George. We really appreciate you taking the time to leave a five star review. Best wishes, Nikki, Marshall Motor Group.
- Rating 4.0Jul 24, 2024Extremely professional and knowledgeResponse from Marshall Volkswagen St AlbansJul 26, 2024Good morning Raymond, thank you for your excellent review, we really appreciate it. Kind regards, Charlotte.
- Rating 3.0Jul 3, 2024Took too long. I was there from 8:20-3
I do understand that there was a problem with getting authorisation from motability and then changing tyre but the whole experience could have been dealt with fasterResponse from Marshall Volkswagen St AlbansJul 17, 2024Good evening Hamida, thank you for your review. We are disappointed to note your comments and would be grateful if you could please email your contact details to reviews.volkswagen@marshall.co.uk to allow us to investigate further. Kind regards, Charlotte, Marshall Motor Group. - Rating 5.0Jun 6, 2024Anil is such a great guy. Handover was so easy.Response from Marshall Volkswagen St AlbansJun 19, 2024Good afternoon Susan and thank you for taking the time to leave your feedback and 5 star rating for Anil and the team at Marshall Volkswagen St Albans, we really do appreciate it. Kind regards, Jason, Marshall Motor Group.
- Rating 5.0Jun 3, 2024Amazing serivce Ian the dealer was so good and helped me massivelyResponse from Marshall Volkswagen St AlbansJun 12, 2024Hi Georgina. Thank you for your 5 star rating, we really appreciate it. Kind regards, Laura, Marshall Motor Group.
- Rating 5.0May 27, 2024Very smooth experience. Good customer service and a relaxing Showroom.Response from Marshall Volkswagen St AlbansMay 28, 2024Hello Veronica, thank you for taking the time to leave a review. We really appreciate your feedback and are delighted that you had such a pleasurable experience with the team during your recent visit to Marshall Volkswagen St Albans. Kind regards, Jason, Marshall Motor Group.
- Rating 4.0May 3, 2024ThanksResponse from Marshall Volkswagen St AlbansMay 9, 2024Good morning and thank you for taking the time to leave a review. We are very grateful for your 4 star rating and super comments for the Marshall Volkswagen St Albans team. Kind regards, Jason, Marshall Motor Group
- Rating 5.0May 3, 2024Was very quick waiting time all staff were very helpful and friendly washed the car inside and out Great service!Response from Marshall Volkswagen St AlbansMay 9, 2024Good morning Janice and thank you for taking the time to leave a review. We are very grateful for your 5 star rating and super comments for the Marshall Volkswagen St Albans team. Kind regards, Jason, Marshall Motor Group
- Rating 5.0May 2, 2024Very good experience , quick and effective, no waffle , overall 10 out of 10Response from Marshall Volkswagen St AlbansMay 9, 2024Good morning Zandra and thank you for taking the time to leave a review. We are very grateful for your 5 star rating and super comments for the Marshall Volkswagen St Albans team. Kind regards, Jason, Marshall Motor Group
- Rating 5.0Apr 24, 2024We were treated really well by Anil. He made it feel like a special experience and kept us informed regularly with video updates about the car and when it's due for delivery. Top marks for customer experience and communications. I will definitely like to come back to Anil and Marshall VW St Albans if our next car is a VW. Thank you.Response from Marshall Volkswagen St AlbansMay 9, 2024Good morning Hannah and thank you for taking the time to leave a review. We are very grateful for your 5 star rating and super comments for the Marshall Volkswagen St Albans team. Kind regards, Jason, Marshall Motor Group
- Rating 5.0Apr 18, 2024Abel, the salesman, was friendly, helpful, knowledgable and courteous. Nothing was too much trouble. He made us feel welcome and walked us through the whole experience.Response from Marshall Volkswagen St AlbansApr 19, 2024Good Afternoon and thank you for taking the time to leave your feedback and 5 star review for the team at Marshall Volkswagen St Albans, we really appreciate it. Kind regards, Chris, Marshall Motor Group
- Rating 5.0Apr 16, 2024AmazingResponse from Marshall Volkswagen St AlbansApr 16, 2024Good Afternoon and thanks for taking the time to leave us a review. We really appreciate it! Have a fantastic rest of your day. Kind regards, Chris, Marshall Motor Group.
- Rating 5.0Mar 25, 2024Such a nice and easy experience. The guy was so knowledgeable about the scheme answered all our questions. The coffee was really nice as wellResponse from Marshall Volkswagen St AlbansMar 27, 2024Good evening Susan and thank you for taking the time to leave your feedback and 5 star review for the team at Marshall Volkswagen St Albans, we really appreciate it. Kind regards, Jason, Marshall Motor Group
- Rating 5.0Mar 12, 2024Fantastic service from Ian from start to finishResponse from Marshall Volkswagen St AlbansMar 13, 2024Thank you for your great review! We really appreciate you taking the time to feedback and look forward to welcoming you back to the business again soon. Kind regards, Charlotte, Marshall Motor Group.
- Rating 5.0Mar 12, 2024Informative, friendly, understanding and not pushy. Great experience and Anil was very helpful and supportive. I was nervous but it turned out to be a great experience. Very grateful for all of Anil’s help and guidance.Response from Marshall Volkswagen St AlbansMar 13, 2024Thank you for your great review! We really appreciate you taking the time to feedback and look forward to welcoming you back to the business again soon. Kind regards, Charlotte, Marshall Motor Group.
- Rating 5.0Mar 12, 2024Really good and attentive to our needs, would highly recommend againResponse from Marshall Volkswagen St AlbansMar 13, 2024Thank you for your great review! We really appreciate you taking the time to feedback and look forward to welcoming you back to the business again soon. Kind regards, Charlotte, Marshall Motor Group.
- Rating 5.0Mar 9, 2024I would like to say the service was excellent 5stars.Response from Marshall Volkswagen St AlbansMar 13, 2024Thank you for your great review! We really appreciate you taking the time to feedback and look forward to welcoming you back to the business again soon. Kind regards, Charlotte, Marshall Motor Group.