Motability Scheme at Marshall Volkswagen St Albans
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:30 - 16:30
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Contact information
Address
11 Alban Park
Hatfield Road
St Albans AL4 0JJ
GB
Phone Number
Call Marshall Volkswagen St Albans on 01727 890100
01727 890100
Website
Email
Reviews
Find or leave a review on Google
Showroom details 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:30 - 16:30Toggle Hours
Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:30 - 16:30
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:30 - 18:00 |
| Tuesday | 08:30 - 18:00 |
| Wednesday | 08:30 - 18:00 |
| Thursday | 08:30 - 18:00 |
| Friday | 08:30 - 18:00 |
| Saturday | 08:30 - 17:00 |
| Sunday | 10:30 - 16:30 |
Motability Scheme specialists:
- Ian Barnfather
- Anil Masand
- Nico Andrews
- Inga Sipaviciute
- Deveshi Varala
- Ben Parker
We recommend calling and booking an appointment before visiting.
Service centre details 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:30 - 13:00Closed Today Toggle Hours
Service centre details
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:30 - 13:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 08:30 - 13:00 |
| Sunday | Closed |
Motability service specialists:
- Charlotte Lovejoy
- Zain Anwar
- Georgie Williamson
- Paras Patel
We recommend calling and booking an appointment before visiting.
Click pin to expand map
Accessibility features at Marshall Volkswagen St Albans
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entrance
The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK - Designated quiet opening timesThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK
- Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Welcome to Marshall Volkswagen St Albans
At Marshall we take every individual's needs into consideration, so you can rely on our honest and expert advice when finding the perfect vehicle to suit your driving style.
At Marshall, we pride ourselves on delivering bespoke customer service and expert advice. With an extensive range of Motability offers and fully trained, Motability Scheme Specialists, you can rely on us to deliver a driving experience that will see to your every need. Informed, friendly and experienced, Marshall are here to ensure that when it comes to independent driving, nothing can hold you back!
On-site disabled parking and wheelchair access are available, so why not pay us a visit?
To arrange a test drive in one of our versatile models, contact Marshall today by enquiring online or giving us a call.
Reviews at Marshall Volkswagen St Albans
- Rating 5.0Apr 19, 2025We can’t thank Anil Massand enough for the exceptional customer service that we received from him. If we could rate this 6 stars we would!
He made time to understand our needs which meant a lot to us and sent us regular video updates which were really helpful.
Although Anil is a busy, he made us feel like we were getting a personal experience from him, I don’t doubt that he is a valuable member of your team.
He renewed our faith in good customer service, in fact, it was exemplary customer service. We need more Anils in the world. We wish you well Anil and look forward to dealing with you again in the future. - Rating 5.0Apr 16, 2025Very easy process, Anil was very helpful and informative and went above and beyond.
I would definitely recommend anyone to go to Marshals Volkswagen St Albans. - Rating 5.0Apr 2, 2025Anil was lovely! Couldn’t be more helpful! Brilliant service so farResponse from Marshall Volkswagen St AlbansApr 6, 2025Thank you for your review, we really appreciate your feedback. Kind regards, Charlotte, Marshall Motor Group.
- Rating 5.0Mar 25, 2025FantasticResponse from Marshall Volkswagen St AlbansMar 25, 2025Thank you for your review, we really appreciate your feedback. Kind regards, Charlotte, Marshall Motor Group.
- Rating 5.0Mar 18, 2025My experience was great. The customer service was incredible they made it very easy for me to choose a vehicle with them.would highly recommended for anyone looking for a stress free solution VW took care of everything for me and with my disability and condition it meant alot to meResponse from Marshall Volkswagen St AlbansMar 19, 2025Thank you for taking the time to leave a review, we really appreciate your feedback and look forward to welcoming to you the business again in the future. Kind regards, Charlotte, Marshall Motor Group.
- Rating 5.0Mar 12, 2025My experience from start to finish was made easy and stress free by Anil Masand. I would recommend him to everyone.Response from Marshall Volkswagen St AlbansMar 13, 2025Thank you Paul for your review, we really appreciate your feedback. Kind regards, Charlotte, Marshall Motor Group.
- Rating 5.0Mar 4, 2025Very good really greatResponse from Marshall Volkswagen St AlbansMar 4, 2025Thank you for your review. We really appreciate your comments and look forward to welcoming you back in the future. Kind regards, Charlotte, Marshall Motor Group.
- Rating 5.0Mar 4, 2025Response from Marshall Volkswagen St AlbansMar 4, 2025Thank you for your review. We really appreciate your 5 star rating and look forward to welcoming you back in the future. Kind regards, Charlotte, Marshall Motor Group.
- Rating 5.0Feb 21, 2025Great experience and help, car had more work done than went in for but vw nice enough to give me a car for the day thanks againResponse from Marshall Volkswagen St AlbansFeb 21, 2025Thanks for your review Nicole, Great to see you had such a positive experience with us! Have a great rest of your day and weekend. Kind Regards, Chris, Marshall Motor Group
- Rating 5.0Feb 13, 2025Very helpfulResponse from Marshall Volkswagen St AlbansFeb 25, 2025Thank you for taking the time to leave a review. We really appreciate your feedback and look forward to welcoming you back in the future. Kind regards, Charlotte, Marshall Motor Group.
- Rating 5.0Feb 11, 2025Excellent dealers would recommend them to anybodyResponse from Marshall Volkswagen St AlbansFeb 25, 2025Thank you for taking the time to leave a review. We really appreciate your feedback and look forward to welcoming you back in the future. Kind regards, Charlotte, Marshall Motor Group.
- Rating 5.0Jan 30, 2025Inga and Ian processed my purchase effectively. My car arrived quicker than anticipated. I was shown how to use the car patiently and customer service from Inga during waiting period and handover was exceptional.Response from Marshall Volkswagen St AlbansFeb 7, 2025Good morning Marion and thanks for taking the time to leave us a review. It's very much appreciated. Wishing you a lovely rest of your day. Best wishes, Nikki, Marshall Motor Group.
- Rating 5.0Jan 28, 2025Very pleasant and friendlyResponse from Marshall Volkswagen St AlbansJan 30, 2025Thank you Diana. We really appreciate your 5 Star review and will pass on your feedback to the team. Kind regards, Nikki, Marshall Motor Group.
- Rating 5.0Jan 23, 2025A great experience really looked after cant praise it enoughResponse from Marshall Volkswagen St AlbansJan 24, 2025Thank you for your review, we really appreciate it. Kind regards, Charlotte, Marshall Motor Group.
- Rating 5.0Jan 20, 2025Anil was professional, accommodating, knowledgeable and friendly.Response from Marshall Volkswagen St AlbansJan 24, 2025Thank you for your review, we really appreciate it. Kind regards, Charlotte, Marshall Motor Group.
- Rating 1.0Jan 20, 2025Shocking place absolutely beyond unhelpful!Response from Marshall Volkswagen St AlbansJan 24, 2025Good evening, we are disappointed to note your review and would be grateful if you could please email your contact details to reviews.volkswagen@marshall.co.uk to allow us to investigate further and discuss directly. Kind regards, Charlotte, Marshall Motor Group.
- Rating 5.0Jan 20, 2025Very happy with service providedResponse from Marshall Volkswagen St AlbansJan 24, 2025Thank you for your review, we really appreciate it. Kind regards, Charlotte, Marshall Motor Group.
- Rating 5.0Jan 20, 2025The process from ordering to pick up of my vehicle was seamless. Totally recommend Anil from VW St Albans as he was so helpful and accommodating and kept us up to date regularly with the vehicle order up to the collection date.Response from Marshall Volkswagen St AlbansJan 24, 2025Thank you for your review, we really appreciate it. Kind regards, Charlotte, Marshall Motor Group.
- Rating 1.0Jan 17, 202510 out of 10 great service. Anil waw so helpful thank you so much.
Michael Coleman.Response from Marshall Volkswagen St AlbansJan 20, 2025Thank you Michael. We really appreciate you taking the time to leave a review and will be delighted to pass your five star feedback onto the team. Best wishes, Nikki, Marshall Motor Group. - Rating 5.0Jan 14, 2025The easiest car purchase made. Anil made the process very smooth. He was really friendly and helpfulResponse from Marshall Volkswagen St AlbansJan 15, 2025Thank you for your comments, we really appreciate your feedback. Kind regards, Charlotte, Marshall Motor Group.
Your recommendation means a lot to us, and we are grateful for your kind words. If you ever need further assistance or have any questions, please don't hesitate to reach out. We look forward to welcoming you back to Marshall Volkswagen St Albans in the future. Kind regards, Laura, Marshall Motor Group