Motability Scheme at Marshall Volkswagen St Albans

4.7
Rating 4.7
(129 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:30 - 16:30
Call dealer

Contact information

Address
11 Alban Park
Hatfield Road
St Albans AL4 0JJ
GB
Get directions
Phone Number
Call Marshall Volkswagen St Albans on 01727 890100
01727 890100
01727 890100
Website

Visit dealer website

Email

Email us

Reviews

Find or leave a review on Google

Visit dealer website

Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:30 - 16:30
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday08:30 - 17:00
Sunday10:30 - 16:30

Motability Scheme specialists:

  • Ian Barnfather
  • Anil Masand
  • Nico Andrews
  • Inga Sipaviciute
  • Deveshi Varala
  • Ben Parker
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:30 - 13:00
SundayClosed

Motability service specialists:

  • Charlotte Lovejoy
  • Zain Anwar
  • Georgie Williamson
  • Paras Patel
We recommend calling and booking an appointment before visiting.
Click pin to expand map

Accessibility features at Marshall Volkswagen St Albans

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Marshall Volkswagen St Albans

At Marshall we take every individual's needs into consideration, so you can rely on our honest and expert advice when finding the perfect vehicle to suit your driving style.

Visit dealer website

At Marshall, we pride ourselves on delivering bespoke customer service and expert advice. With an extensive range of Motability offers and fully trained, Motability Scheme Specialists, you can rely on us to deliver a driving experience that will see to your every need. Informed, friendly and experienced, Marshall are here to ensure that when it comes to independent driving, nothing can hold you back!

On-site disabled parking and wheelchair access are available, so why not pay us a visit?

To arrange a test drive in one of our versatile models, contact Marshall today by enquiring online or giving us a call.

Visit dealer website

Reviews at Marshall Volkswagen St Albans

  • Rating 5.0
    Amazing dealing with Anil from start to finish. He was professional, friendly, informative and went above and beyond to assist me and deal with all my queries. Thank you Anil for all your support throughout.
    Response from Marshall Volkswagen St Albans
    Hi Valerie,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear about your positive experience with Anil at Marshall Volkswagen St Albans. It's fantastic to know that he was able to assist you professionally and exceeded your expectations. We are proud to have team members like Anil who are dedicated to providing exceptional service.

    Your kind words and perfect rating mean a lot to us and motivate us to continue delivering the best possible service to all our customers. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Thank you once again for choosing the Motability Scheme with us.

    Best regards,
    Jason
    Marshall Volkswagen St Albans Team
  • Rating 5.0
    We can’t thank Anil Massand enough for the exceptional customer service that we received from him. If we could rate this 6 stars we would!
    He made time to understand our needs which meant a lot to us and sent us regular video updates which were really helpful.
    Although Anil is a busy, he made us feel like we were getting a personal experience from him, I don’t doubt that he is a valuable member of your team.
    He renewed our faith in good customer service, in fact, it was exemplary customer service. We need more Anils in the world. We wish you well Anil and look forward to dealing with you again in the future.
    Response from Marshall Volkswagen St Albans
    Good morning Joshua. We're delighted to receive your five star review. We really appreciate it. Kind regards, Nikki, Marshall Motor Group.
  • Rating 5.0
    Very easy process, Anil was very helpful and informative and went above and beyond.
    I would definitely recommend anyone to go to Marshals Volkswagen St Albans.
    Response from Marshall Volkswagen St Albans
    Thank you so much for taking the time to share your experience with us! We are thrilled to hear that you found the process easy and that Anil was able to provide you with helpful and informative service. Going above and beyond for our customers is something we strive for, and it's wonderful to know that Anil delivered on that promise.

    Your recommendation means a lot to us, and we are grateful for your kind words. If you ever need further assistance or have any questions, please don't hesitate to reach out. We look forward to welcoming you back to Marshall Volkswagen St Albans in the future. Kind regards, Laura, Marshall Motor Group
  • Rating 5.0
    Anil was lovely! Couldn’t be more helpful! Brilliant service so far
    Response from Marshall Volkswagen St Albans
    Thank you for your review, we really appreciate your feedback. Kind regards, Charlotte, Marshall Motor Group.
  • Rating 5.0
    Fantastic
    Response from Marshall Volkswagen St Albans
    Thank you for your review, we really appreciate your feedback. Kind regards, Charlotte, Marshall Motor Group.
  • Rating 5.0
    My experience was great. The customer service was incredible they made it very easy for me to choose a vehicle with them.would highly recommended for anyone looking for a stress free solution VW took care of everything for me and with my disability and condition it meant alot to me
    Response from Marshall Volkswagen St Albans
    Thank you for taking the time to leave a review, we really appreciate your feedback and look forward to welcoming to you the business again in the future. Kind regards, Charlotte, Marshall Motor Group.
  • Rating 5.0
    My experience from start to finish was made easy and stress free by Anil Masand. I would recommend him to everyone.
    Response from Marshall Volkswagen St Albans
    Thank you Paul for your review, we really appreciate your feedback. Kind regards, Charlotte, Marshall Motor Group.
  • Rating 5.0
    Very good really great
    Response from Marshall Volkswagen St Albans
    Thank you for your review. We really appreciate your comments and look forward to welcoming you back in the future. Kind regards, Charlotte, Marshall Motor Group.
  • Rating 5.0
    Response from Marshall Volkswagen St Albans
    Thank you for your review. We really appreciate your 5 star rating and look forward to welcoming you back in the future. Kind regards, Charlotte, Marshall Motor Group.
  • Rating 5.0
    Great experience and help, car had more work done than went in for but vw nice enough to give me a car for the day thanks again
    Response from Marshall Volkswagen St Albans
    Thanks for your review Nicole, Great to see you had such a positive experience with us! Have a great rest of your day and weekend. Kind Regards, Chris, Marshall Motor Group
  • Rating 5.0
    Very helpful
    Response from Marshall Volkswagen St Albans
    Thank you for taking the time to leave a review. We really appreciate your feedback and look forward to welcoming you back in the future. Kind regards, Charlotte, Marshall Motor Group.
  • Rating 5.0
    Excellent dealers would recommend them to anybody
    Response from Marshall Volkswagen St Albans
    Thank you for taking the time to leave a review. We really appreciate your feedback and look forward to welcoming you back in the future. Kind regards, Charlotte, Marshall Motor Group.
  • Rating 5.0
    Inga and Ian processed my purchase effectively. My car arrived quicker than anticipated. I was shown how to use the car patiently and customer service from Inga during waiting period and handover was exceptional.
    Response from Marshall Volkswagen St Albans
    Good morning Marion and thanks for taking the time to leave us a review. It's very much appreciated. Wishing you a lovely rest of your day. Best wishes, Nikki, Marshall Motor Group.
  • Rating 5.0
    Very pleasant and friendly
    Response from Marshall Volkswagen St Albans
    Thank you Diana. We really appreciate your 5 Star review and will pass on your feedback to the team. Kind regards, Nikki, Marshall Motor Group.
  • Rating 5.0
    A great experience really looked after cant praise it enough
    Response from Marshall Volkswagen St Albans
    Thank you for your review, we really appreciate it. Kind regards, Charlotte, Marshall Motor Group.
  • Rating 5.0
    Anil was professional, accommodating, knowledgeable and friendly.
    Response from Marshall Volkswagen St Albans
    Thank you for your review, we really appreciate it. Kind regards, Charlotte, Marshall Motor Group.
  • Rating 1.0
    Shocking place absolutely beyond unhelpful!
    Response from Marshall Volkswagen St Albans
    Good evening, we are disappointed to note your review and would be grateful if you could please email your contact details to reviews.volkswagen@marshall.co.uk to allow us to investigate further and discuss directly. Kind regards, Charlotte, Marshall Motor Group.
  • Rating 5.0
    Very happy with service provided
    Response from Marshall Volkswagen St Albans
    Thank you for your review, we really appreciate it. Kind regards, Charlotte, Marshall Motor Group.
  • Rating 5.0
    The process from ordering to pick up of my vehicle was seamless. Totally recommend Anil from VW St Albans as he was so helpful and accommodating and kept us up to date regularly with the vehicle order up to the collection date.
    Response from Marshall Volkswagen St Albans
    Thank you for your review, we really appreciate it. Kind regards, Charlotte, Marshall Motor Group.
  • Rating 1.0
    10 out of 10 great service. Anil waw so helpful thank you so much.
    Michael Coleman.
    Response from Marshall Volkswagen St Albans
    Thank you Michael. We really appreciate you taking the time to leave a review and will be delighted to pass your five star feedback onto the team. Best wishes, Nikki, Marshall Motor Group.

Similar Motability Scheme dealers

Start new search