Motability Scheme at Marshall Volkswagen St Albans

4.7
Rating 4.7
(123 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:30 - 16:30

Contact information

Address
11 Alban Park
Hatfield Road
St Albans AL4 0JJ
GB
Phone Number
Call Marshall Volkswagen St Albans on 01727 890100
Email
Reviews
Visit dealer website

Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:30 - 16:30
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday08:30 - 17:00
Sunday10:30 - 16:30

Motability Scheme specialists:

  • Ian Barnfather
  • Anil Masand
  • Nico Andrews
  • Inga Sipaviciute
  • Deveshi Varala
  • Ben Parker
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:30 - 13:00
SundayClosed

Motability service specialists:

  • Charlotte Lovejoy
  • Zain Anwar
  • Georgie Williamson
  • Paras Patel
We recommend calling and booking an appointment before visiting.
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Accessibility features at Marshall Volkswagen St Albans

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Marshall Volkswagen St Albans

At Marshall we take every individual's needs into consideration, so you can rely on our honest and expert advice when finding the perfect vehicle to suit your driving style.

At Marshall, we pride ourselves on delivering bespoke customer service and expert advice. With an extensive range of Motability offers and fully trained, Motability Scheme Specialists, you can rely on us to deliver a driving experience that will see to your every need. Informed, friendly and experienced, Marshall are here to ensure that when it comes to independent driving, nothing can hold you back!

On-site disabled parking and wheelchair access are available, so why not pay us a visit?

To arrange a test drive in one of our versatile models, contact Marshall today by enquiring online or giving us a call.

Reviews at Marshall Volkswagen St Albans

  • Rating 5.0
    My experience from start to finish was made easy and stress free by Anil Masand. I would recommend him to everyone.
  • Rating 5.0
    Very good really great
    Response from Marshall Volkswagen St Albans
    Thank you for your review. We really appreciate your comments and look forward to welcoming you back in the future. Kind regards, Charlotte, Marshall Motor Group.
  • Rating 5.0
    Response from Marshall Volkswagen St Albans
    Thank you for your review. We really appreciate your 5 star rating and look forward to welcoming you back in the future. Kind regards, Charlotte, Marshall Motor Group.
  • Rating 5.0
    Great experience and help, car had more work done than went in for but vw nice enough to give me a car for the day thanks again
    Response from Marshall Volkswagen St Albans
    Thanks for your review Nicole, Great to see you had such a positive experience with us! Have a great rest of your day and weekend. Kind Regards, Chris, Marshall Motor Group
  • Rating 5.0
    Very helpful
    Response from Marshall Volkswagen St Albans
    Thank you for taking the time to leave a review. We really appreciate your feedback and look forward to welcoming you back in the future. Kind regards, Charlotte, Marshall Motor Group.
  • Rating 5.0
    Excellent dealers would recommend them to anybody
    Response from Marshall Volkswagen St Albans
    Thank you for taking the time to leave a review. We really appreciate your feedback and look forward to welcoming you back in the future. Kind regards, Charlotte, Marshall Motor Group.
  • Rating 5.0
    Inga and Ian processed my purchase effectively. My car arrived quicker than anticipated. I was shown how to use the car patiently and customer service from Inga during waiting period and handover was exceptional.
    Response from Marshall Volkswagen St Albans
    Good morning Marion and thanks for taking the time to leave us a review. It's very much appreciated. Wishing you a lovely rest of your day. Best wishes, Nikki, Marshall Motor Group.
  • Rating 5.0
    Very pleasant and friendly
    Response from Marshall Volkswagen St Albans
    Thank you Diana. We really appreciate your 5 Star review and will pass on your feedback to the team. Kind regards, Nikki, Marshall Motor Group.
  • Rating 5.0
    A great experience really looked after cant praise it enough
    Response from Marshall Volkswagen St Albans
    Thank you for your review, we really appreciate it. Kind regards, Charlotte, Marshall Motor Group.
  • Rating 5.0
    Anil was professional, accommodating, knowledgeable and friendly.
    Response from Marshall Volkswagen St Albans
    Thank you for your review, we really appreciate it. Kind regards, Charlotte, Marshall Motor Group.
  • Rating 1.0
    Shocking place absolutely beyond unhelpful!
    Response from Marshall Volkswagen St Albans
    Good evening, we are disappointed to note your review and would be grateful if you could please email your contact details to reviews.volkswagen@marshall.co.uk to allow us to investigate further and discuss directly. Kind regards, Charlotte, Marshall Motor Group.
  • Rating 5.0
    Very happy with service provided
    Response from Marshall Volkswagen St Albans
    Thank you for your review, we really appreciate it. Kind regards, Charlotte, Marshall Motor Group.
  • Rating 5.0
    The process from ordering to pick up of my vehicle was seamless. Totally recommend Anil from VW St Albans as he was so helpful and accommodating and kept us up to date regularly with the vehicle order up to the collection date.
    Response from Marshall Volkswagen St Albans
    Thank you for your review, we really appreciate it. Kind regards, Charlotte, Marshall Motor Group.
  • Rating 1.0
    10 out of 10 great service. Anil waw so helpful thank you so much.
    Michael Coleman.
    Response from Marshall Volkswagen St Albans
    Thank you Michael. We really appreciate you taking the time to leave a review and will be delighted to pass your five star feedback onto the team. Best wishes, Nikki, Marshall Motor Group.
  • Rating 5.0
    The easiest car purchase made. Anil made the process very smooth. He was really friendly and helpful
    Response from Marshall Volkswagen St Albans
    Thank you for your comments, we really appreciate your feedback. Kind regards, Charlotte, Marshall Motor Group.
  • Rating 5.0
    Great
    Response from Marshall Volkswagen St Albans
    Thank you for your 5 star review. We look forward to seeing you again soon.
  • Rating 4.0
    Friendly helpful
    Response from Marshall Volkswagen St Albans
    Good Morning and thank you again for your positive review and feedback on your experience, we really appreciate it. Kind regards, Chris, Marshall Motor Group.
  • Rating 5.0
    Excellent service from Marshall VW, thank you.
    Response from Marshall Volkswagen St Albans
    Good afternoon Thomas and thank you for the great review! We really appreciate you taking the time to feedback and look forward to welcoming you back to the business again soon. Kind regards, Jason, Marshall Motor Group.
  • Rating 5.0
    Everything was excellent from start to finish.
    Response from Marshall Volkswagen St Albans
    Good afternoon Ayra and thank you for the great review! We really appreciate you taking the time to feedback and look forward to welcoming you back to the business again soon. Kind regards, Jason, Marshall Motor Group.
  • Rating 1.0
    It's not the same car that i saw it the show room when I placed my order ..the man wasn't interested i got told learn to love it ,,, after going down to the show room again I was told the lights was an extra which can no longer be ordered has you have stopped doing them ..but why would you have a car in the show room what no one can order anymore ...and it's been confirmed the wireless is not in the car so it will need to be booked in to have this done .which is very disappointing
    Response from Marshall Volkswagen St Albans
    Good evening Louise, thank you for taking the time to leave a review. We are disappointed to note your comments and would be most grateful if you could please send your details to reviews.volkswagen@marshall.co.uk to allow us to contact you directly to discuss. Kind regards, Charlotte, Marshall Motor Group.

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