Motability Scheme at Marshall Volkswagen St Albans
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:30 - 16:30
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Contact information
Address
11 Alban Park
Hatfield Road
St Albans AL4 0JJ
GB
Phone Number
Call Marshall Volkswagen St Albans on 01727 890100
01727 890100
Website
Email
Reviews
Find or leave a review on Google
Showroom details 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:30 - 16:30Toggle Hours
Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:30 - 16:30
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:30 - 18:00 |
| Tuesday | 08:30 - 18:00 |
| Wednesday | 08:30 - 18:00 |
| Thursday | 08:30 - 18:00 |
| Friday | 08:30 - 18:00 |
| Saturday | 08:30 - 17:00 |
| Sunday | 10:30 - 16:30 |
Motability Scheme specialists:
- Ian Barnfather
- Anil Masand
- Nico Andrews
- Inga Sipaviciute
- Deveshi Varala
- Ben Parker
We recommend calling and booking an appointment before visiting.
Service centre details 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:30 - 13:00Closed Today Toggle Hours
Service centre details
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:30 - 13:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 08:30 - 13:00 |
| Sunday | Closed |
Motability service specialists:
- Charlotte Lovejoy
- Zain Anwar
- Georgie Williamson
We recommend calling and booking an appointment before visiting.
Click pin to expand map
Accessibility features at Marshall Volkswagen St Albans
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entrance
The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK - Designated quiet opening timesThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK
- Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Welcome to Marshall Volkswagen St Albans
At Marshall we take every individual's needs into consideration, so you can rely on our honest and expert advice when finding the perfect vehicle to suit your driving style.
At Marshall, we pride ourselves on delivering bespoke customer service and expert advice. With an extensive range of Motability offers and fully trained, Motability Scheme Specialists, you can rely on us to deliver a driving experience that will see to your every need. Informed, friendly and experienced, Marshall are here to ensure that when it comes to independent driving, nothing can hold you back!
On-site disabled parking and wheelchair access are available, so why not pay us a visit?
To arrange a test drive in one of our versatile models, contact Marshall today by enquiring online or giving us a call.
Reviews at Marshall Volkswagen St Albans
- Rating 5.0Dec 11, 2024Excellent service from Marshall VW, thank you.Response from Marshall Volkswagen St AlbansDec 12, 2024Good afternoon Thomas and thank you for the great review! We really appreciate you taking the time to feedback and look forward to welcoming you back to the business again soon. Kind regards, Jason, Marshall Motor Group.
- Rating 5.0Dec 9, 2024Everything was excellent from start to finish.Response from Marshall Volkswagen St AlbansDec 12, 2024Good afternoon Ayra and thank you for the great review! We really appreciate you taking the time to feedback and look forward to welcoming you back to the business again soon. Kind regards, Jason, Marshall Motor Group.
- Rating 1.0Nov 26, 2024It's not the same car that i saw it the show room when I placed my order ..the man wasn't interested i got told learn to love it ,,, after going down to the show room again I was told the lights was an extra which can no longer be ordered has you have stopped doing them ..but why would you have a car in the show room what no one can order anymore ...and it's been confirmed the wireless is not in the car so it will need to be booked in to have this done .which is very disappointingResponse from Marshall Volkswagen St AlbansNov 29, 2024Good evening Louise, thank you for taking the time to leave a review. We are disappointed to note your comments and would be most grateful if you could please send your details to reviews.volkswagen@marshall.co.uk to allow us to contact you directly to discuss. Kind regards, Charlotte, Marshall Motor Group.
- Rating 5.0Nov 26, 2024Anil made it very seamless would definitely recommendResponse from Marshall Volkswagen St AlbansNov 27, 2024Good afternoon Sophie and thank you for taking the time to leave your feedback and 5 star review for Anil and the team at Marshall Volkswagen St Albans, we really appreciate it. Kind regards, Laura, Marshall Motor Group.
- Rating 5.0Nov 26, 2024GoodResponse from Marshall Volkswagen St AlbansNov 27, 2024Many thanks for your 5 star rating, we really appreciate it! Kind regards, Laura, Marshall Motor Group
- Rating 5.0Nov 20, 2024Very good service from start to finish, staff were excellent.Response from Marshall Volkswagen St AlbansNov 21, 2024Good morning David, thank you for taking the time to leave a review. We really appreciate your comments and look forward to welcoming you back in the future. Kind regards, Charlotte, Marshall Motor Group.
- Rating 5.0Nov 14, 2024Really good experienceResponse from Marshall Volkswagen St AlbansNov 21, 2024Good morning Janice, thank you for taking the time to leave a review. We really appreciate your comments and look forward to welcoming you back in the future. Kind regards, Charlotte, Marshall Motor Group.
- Rating 5.0Nov 13, 2024I recently used the Motability Scheme at Marshall Volkswagen St Albans, and the experience was excellent. As a deaf customer, I often worry about communication, but the team was incredibly patient and went out of their way to ensure everything was clear, finding effective ways to communicate with us. We’re thrilled with our new car and the lovely gift they gave us – a wonderful touch. Highly recommend their services for anyone looking for a caring, inclusive, and professional dealership!Response from Marshall Volkswagen St AlbansNov 21, 2024Thank you Sophie for taking the time to leave a review. We really appreciate your comments and look forward to welcoming you back in the future. Kind regards, Charlotte, Marshall Motor Group.
- Rating 5.0Oct 25, 2024Great service from AnilResponse from Marshall Volkswagen St AlbansOct 31, 2024Thanks for your review Shiraz! We really appreciate you taking the time. Kind Regards, Nikki, Marshall Motor Group
- Rating 5.0Oct 14, 2024Very helpful and smooth transactionsResponse from Marshall Volkswagen St AlbansOct 18, 2024Thank you for taking the time to leave a review and for your five star feedback for the team. Best wishes, Laura, Marshall Motor Group
- Rating 5.0Oct 14, 2024Very pleasant and professionalResponse from Marshall Volkswagen St AlbansOct 18, 2024Thank you for taking the time to leave a review and for your five star feedback for the team. Best wishes, Laura, Marshall Motor Group
- Rating 5.0Oct 2, 2024Absolutely brilliant. My point of contact and sales man was Anil Masand, and honestly he has left me and my family speachless with the level and quality of service he had provided us. From the very start to the very end he had been very hospitable , approachable and helpful. Whenever we attempted to contact him, he was there, no matter am or pm. The man had given his heart into making sure we had a smooth handover and we honestly cannot thank him enough. The whole process is generally quite stressful and nerve racking; however Anil eliminated all of those for me and my family. On top of his excellence service, he is a great person who works with honesty, integrity and passion. Not a lot of sales men have all of these attributes, whilst Anil has the full package. Therefore, due to the all of the above and due to the exceptional service, we will definitely be re visiting this branch in the near future. Thanks Anil, your exceptional customer service must be recognised.Response from Marshall Volkswagen St AlbansOct 3, 2024Thank you for your five star review, We will be delighted to pass your five star feedback onto the team. Kind regards, Laura, Marshall Motor Group
- Rating 3.0Oct 2, 2024Ok job service and MOT all doneResponse from Marshall Volkswagen St AlbansOct 3, 2024Good afternoon Andrew, thank you for taking the time to leave a review. We are disappointed to note your 3 star rating and would be most grateful if you could please email your contact details to reviews.volkswagen@marshall.co.uk to allow us to investigate further and discuss directly. Kind regards, Laura, Marshall Motor Group.
- Rating 5.0Oct 1, 2024It was a really easy process from ordering to hand over of the car. Amazing communication throughout, they couldn’t do enough for us.Response from Marshall Volkswagen St AlbansOct 3, 2024Thank you for your five star review, We will be delighted to pass your five star feedback onto the team. Kind regards, Laura, Marshall Motor Group
- Rating 5.0Sep 25, 2024Ian was very welcoming & handle anything professional. 😁Response from Marshall Volkswagen St AlbansSep 25, 2024Thank you for your kind words Dermot - we're glad to have been of service! I will make sure your kind words are passed onto Ian and the team. Regards, Philip
- Rating 5.0Sep 23, 2024Person I dealt with was very good and helpful he helped me a lot to understand about mobility thank youResponse from Marshall Volkswagen St AlbansSep 23, 2024Hi Edward, thank for your 5 star rating from your visit to Marshall Volkswagen. We really appreciate it. Kind Regards, Nikki, Marshall Motor Group.
- Rating 5.0Sep 17, 2024Very good service
Very good experience
Sales rep manager Anil was very good and service was amazing
Very happy with the car and service
Marshalls VW is amazing place to do business with .Response from Marshall Volkswagen St AlbansSep 18, 2024Thank you Amir for taking the time to review Marshall Volkswagen St Albans - we appreciate your 5 Star Review - I will pass on your feedback to the team. Kind regards, Will, Marshall Motor Group - Rating 5.0Sep 16, 2024Amazing service, Anil was able to find me a care extremely quick!!Response from Marshall Volkswagen St AlbansSep 17, 2024Thank you for taking the time to leave a review, we are delighted to read your comments and look forward to welcoming you back in the future. Kind regards, Charlotte, Marshall Motor Group.
- Rating 5.0Sep 16, 2024Wonderful experience, i been help out to setup my new car.Response from Marshall Volkswagen St AlbansSep 17, 2024Thank you for taking the time to leave a review, we are delighted to read your comments and look forward to welcoming you back in the future. Kind regards, Charlotte, Marshall Motor Group.
- Rating 5.0Sep 13, 2024good served good man ionResponse from Marshall Volkswagen St AlbansSep 17, 2024Thank you for taking the time to leave a review, we are delighted to read your comments and look forward to welcoming you back in the future. Kind regards, Charlotte, Marshall Motor Group.