Motability Scheme at Marshall Volkswagen St Albans

4.9
Rating 4.9
(62 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:30 - 16:30

Contact information

Address
11 Alban Park
Hatfield Road
St Albans AL4 0JJ
GB
Phone Number
Call Marshall Volkswagen St Albans on 01727 890100
Email
Reviews
Visit dealer website

Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:30 - 16:30
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday08:30 - 17:00
Sunday10:30 - 16:30

Motability Scheme specialists:

  • Ian Barnfather
  • Anil Masand
  • Nicola Little
  • Nico Andrews
  • Gabija Akinskaite
  • Deveshi Varala
  • Ben Parker
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:30 - 13:00
SundayClosed

Motability service specialists:

  • Peter Wiggins
  • Charlotte Lovejoy
  • Georgie Williamson
We recommend calling and booking an appointment before visiting.
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Accessibility features at Marshall Volkswagen St Albans

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Marshall Volkswagen St Albans

At Marshall we take every individual's needs into consideration, so you can rely on our honest and expert advice when finding the perfect vehicle to suit your driving style.

At Marshall, we pride ourselves on delivering bespoke customer service and expert advice. With an extensive range of Motability offers and fully trained, Motability Scheme Specialists, you can rely on us to deliver a driving experience that will see to your every need. Informed, friendly and experienced, Marshall are here to ensure that when it comes to independent driving, nothing can hold you back!

On-site disabled parking and wheelchair access are available, so why not pay us a visit?

To arrange a test drive in one of our versatile models, contact Marshall today by enquiring online or giving us a call.

Reviews at Marshall Volkswagen St Albans

  • Rating 5.0
    Such an amazing experience! Anil was very helpful and helped me step by step through all the paperwork, his patience and kindness is excellent! I’m from north west London and coming to St.Albans was the best decision I got my car within 3 weeks and was treated with great customer service! Many thanks to Anil and the VW team!
    Response from Marshall Volkswagen St Albans
    Good evening Amira, thank you for your fantastic review! We really appreciate you taking the time to feedback and look forward to welcoming you back to the business again soon. Kind regards, Charlotte, Marshall Motor Group.
  • Rating 5.0
    Very good
    Response from Marshall Volkswagen St Albans
    Good afternoon Richard, thank you for the great review. We really appreciate you taking the time to feedback and look forward to welcoming you back to the business again soon. Kind regards, Charlotte, Marshall Motor Group.
  • Rating 5.0
    Very good friendly
    Response from Marshall Volkswagen St Albans
    Good afternoon Janice, thank you for the great review. We really appreciate you taking the time to feedback and look forward to welcoming you back to the business again soon. Kind regards, Charlotte, Marshall Motor Group.
  • Rating 5.0
    I needed help finding a suitable first car. The team at St Albans are kind, considerate and very attentive. Anil supported me through the process of gaining a new vehicle, and was very supportive and clearly worked extremely hard to ensure I found a car that matched my needs. I recommend to my friends and family or any one looking for a new car to consider Marshall Volkswagen St Albans, as the experience was incredibly pleasant and reassuring.
    Response from Marshall Volkswagen St Albans
    Good afternoon Michael, thank you for your great review with regards to Anil and the team. We really appreciate you taking the time to feedback and look forward to welcoming you back to the business again soon. Kind regards, Charlotte, Marshall Motor Group.
  • Rating 5.0
    All went smoothly
    Response from Marshall Volkswagen St Albans
    Thank you for your 5 Star rating of Marshall Volkswagen & your kind words. We really appreciate it. Have a great day! Regards, Chris, Marshall Motor Group
  • Rating 5.0
    Service staff Jasmine, Shola and colleagues are excellent a credit to Marshall’s and VW! They are always 100% on top of their game and make me feel comfortable and looked after, very professional in their work and reliable without question well done!
    Response from Marshall Volkswagen St Albans
    Good afternoon Leon, thank you for your great review! We really appreciate you taking the time to feedback and look forward to welcoming you back to the business again soon. Kind regards, Charlotte, Marshall Motor Group.
  • Rating 5.0
    Great customer service
    Response from Marshall Volkswagen St Albans
    Good afternoon Tracy, thank you for your great review! We really appreciate you taking the time to feedback and look forward to welcoming you back to the business again soon. Kind regards, Charlotte, Marshall Motor Group.
  • Rating 5.0
    Great customer service. I was constantly kept updated as promised. Anil was fantastic. I will definitely recommend! I travelled from London to receive great service and I’d do it all over again.
    Response from Marshall Volkswagen St Albans
    Thank you for your great review! We really appreciate you taking the time to feedback and look forward to welcoming you back to the business again soon. Kind regards, Charlotte, Marshall Motor Group.
  • Rating 5.0
    Anil was great as always
    Response from Marshall Volkswagen St Albans
    Good morning Emma, thank you for the great review! We really appreciate you taking the time to feedback and look forward to welcoming you to the business again soon. Kind regards, Charlotte, Marshall Motor Group.
  • Rating 5.0
    Brilliant customer service brilliant gentleman I dealt with would highly recommend
    Response from Marshall Volkswagen St Albans
    Good morning Vanessa, thank you for the great review! We really appreciate you taking the time to feedback and look forward to welcoming you to the business again soon. Kind regards, Charlotte, Marshall Motor Group.
  • Rating 5.0
    Really happy with everything, also the hot chocolate is to die for
    Response from Marshall Volkswagen St Albans
    Thank you for the great review! We really appreciate you taking the time to feedback and look forward to welcoming you back to the business again soon. Kind regards, Charlotte, Marshall Motor Group.
  • Rating 5.0
    Ian was most kind, efficient and informative
    Response from Marshall Volkswagen St Albans
    Thank you for your review! We really appreciate you taking the time to feedback and look forward to welcoming you to the business again soon. Kind regards, Charlotte, Marshall Motor Group.
  • Rating 5.0
    Fantastic customer service. Anil couldn't do enough to help. Highly recommended
    Response from Marshall Volkswagen St Albans
    Good morning Jonathan, thank you for your great review! We really appreciate you taking the time to feedback and look forward to welcoming you back to the business again soon. Kind regards, Charlotte, Marshall Motor Group.
  • Rating 5.0
    All great thanks
    Response from Marshall Volkswagen St Albans
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Fab customer service
    Response from Marshall Volkswagen St Albans
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    First class service from Anil, Patient professional advice and test drive. My requirements put first and really happy with the consideration given to me a fussy customer. Delighted with the whole experience and the coffee is excellent !
    Response from Marshall Volkswagen St Albans
    Good evening, thank you for your great review! We really appreciate you taking the time to feedback and look forward to welcoming you back to the business again soon. Kind regards, Charlotte, Marshall Motor Group.
  • Rating 5.0
    Great customer service by Georgia and the service techs.
    Response from Marshall Volkswagen St Albans
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Very good customer service very helpful
    Response from Marshall Volkswagen St Albans
    Thank you for the great review and the feedback , we really appreciate it and look forward to welcoming you back to the business again soon. Kind regards, Charlotte, Marshall Motor Group.
  • Rating 5.0
    Great customer service, very professional
    Response from Marshall Volkswagen St Albans
    Good morning Alfie, thank you for your great review! We really appreciate you taking the time to feedback and look forward to welcoming you back to the business again soon. Kind regards, Charlotte, Marshall Motor Group.
  • Rating 5.0
    Great customer service. Very friendly welcoming. Great all round
    Response from Marshall Volkswagen St Albans
    Thank you for your super review, Charlene! We really appreciate you taking the time to feedback and look forward to welcoming you back to the business again soon. Kind regards, Charlotte, Marshall Motor Group.

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