The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Contact information
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Showroom details 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:30 - 16:30Toggle Hours
Day of the Week | Opening hours |
---|---|
Monday | 08:30 - 18:00 |
Tuesday | 08:30 - 18:00 |
Wednesday | 08:30 - 18:00 |
Thursday | 08:30 - 18:00 |
Friday | 08:30 - 18:00 |
Saturday | 08:30 - 17:00 |
Sunday | 10:30 - 16:30 |
Motability Scheme specialists:
- Ian Barnfather
- Anil Masand
- Nico Andrews
- Gabija Akinskaite
- Deveshi Varala
- Ben Parker
Service centre details 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:30 - 13:00Closed Today Toggle Hours
Day of the Week | Opening hours |
---|---|
Monday | 08:00 - 18:00 |
Tuesday | 08:00 - 18:00 |
Wednesday | 08:00 - 18:00 |
Thursday | 08:00 - 18:00 |
Friday | 08:00 - 18:00 |
Saturday | 08:30 - 13:00 |
Sunday | Closed |
Motability service specialists:
- Peter Wiggins
- Charlotte Lovejoy
- Georgie Williamson
Accessibility features at Marshall Volkswagen St Albans
- Accessible car parkingAdditional InformationThe dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK
- Accessible toiletAdditional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entranceAdditional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK
- Designated quiet opening timesAdditional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK
- Hearing aid assistanceAdditional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableAdditional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesAdditional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Welcome to Marshall Volkswagen St Albans
At Marshall we take every individual's needs into consideration, so you can rely on our honest and expert advice when finding the perfect vehicle to suit your driving style.
At Marshall, we pride ourselves on delivering bespoke customer service and expert advice. With an extensive range of Motability offers and fully trained, Motability Scheme Specialists, you can rely on us to deliver a driving experience that will see to your every need. Informed, friendly and experienced, Marshall are here to ensure that when it comes to independent driving, nothing can hold you back!
On-site disabled parking and wheelchair access are available, so why not pay us a visit?
To arrange a test drive in one of our versatile models, contact Marshall today by enquiring online or giving us a call.
Reviews at Marshall Volkswagen St Albans
- Rating 5.0Mar 25, 2024Such a nice and easy experience. The guy was so knowledgeable about the scheme answered all our questions. The coffee was really nice as wellResponse from Marshall Volkswagen St AlbansMar 27, 2024Good evening Susan and thank you for taking the time to leave your feedback and 5 star review for the team at Marshall Volkswagen St Albans, we really appreciate it. Kind regards, Jason, Marshall Motor Group
- Rating 5.0Mar 12, 2024Fantastic service from Ian from start to finishResponse from Marshall Volkswagen St AlbansMar 13, 2024Thank you for your great review! We really appreciate you taking the time to feedback and look forward to welcoming you back to the business again soon. Kind regards, Charlotte, Marshall Motor Group.
- Rating 5.0Mar 12, 2024Informative, friendly, understanding and not pushy. Great experience and Anil was very helpful and supportive. I was nervous but it turned out to be a great experience. Very grateful for all of Anil’s help and guidance.Response from Marshall Volkswagen St AlbansMar 13, 2024Thank you for your great review! We really appreciate you taking the time to feedback and look forward to welcoming you back to the business again soon. Kind regards, Charlotte, Marshall Motor Group.
- Rating 5.0Mar 12, 2024Really good and attentive to our needs, would highly recommend againResponse from Marshall Volkswagen St AlbansMar 13, 2024Thank you for your great review! We really appreciate you taking the time to feedback and look forward to welcoming you back to the business again soon. Kind regards, Charlotte, Marshall Motor Group.
- Rating 5.0Mar 9, 2024I would like to say the service was excellent 5stars.Response from Marshall Volkswagen St AlbansMar 13, 2024Thank you for your great review! We really appreciate you taking the time to feedback and look forward to welcoming you back to the business again soon. Kind regards, Charlotte, Marshall Motor Group.
- Rating 5.0Mar 4, 2024Anil Masand was very helpful and kept me updated all the way.
Will definitely use Anil again for the next carResponse from Marshall Volkswagen St AlbansMar 8, 2024Thank you for your great review! We really appreciate you taking the time to feedback and look forward to welcoming you to the business again soon. Kind regards, Charlotte, Marshall Motor Group. - Rating 5.0Mar 1, 2024Very impressed with the service that we got.Response from Marshall Volkswagen St AlbansMar 8, 2024Thank you for your great review! We really appreciate you taking the time to feedback and look forward to welcoming you to the business again soon. Kind regards, Charlotte, Marshall Motor Group.
- Rating 5.0Mar 1, 2024All staff there were great , really helpfulResponse from Marshall Volkswagen St AlbansMar 8, 2024Thank you for your great review! We really appreciate you taking the time to feedback and look forward to welcoming you to the business again soon. Kind regards, Charlotte, Marshall Motor Group.
- Rating 5.0Feb 29, 2024Very helpful staff, took time to find exactly what I wanted.Response from Marshall Volkswagen St AlbansMar 8, 2024Thank you for your great review! We really appreciate you taking the time to feedback and look forward to welcoming you to the business again soon. Kind regards, Charlotte, Marshall Motor Group.
- Rating 5.0Jan 24, 2024Such an amazing experience! Anil was very helpful and helped me step by step through all the paperwork, his patience and kindness is excellent! I’m from north west London and coming to St.Albans was the best decision I got my car within 3 weeks and was treated with great customer service! Many thanks to Anil and the VW team!Response from Marshall Volkswagen St AlbansJan 25, 2024Good evening Amira, thank you for your fantastic review! We really appreciate you taking the time to feedback and look forward to welcoming you back to the business again soon. Kind regards, Charlotte, Marshall Motor Group.
- Rating 5.0Jan 12, 2024Very goodResponse from Marshall Volkswagen St AlbansJan 14, 2024Good afternoon Richard, thank you for the great review. We really appreciate you taking the time to feedback and look forward to welcoming you back to the business again soon. Kind regards, Charlotte, Marshall Motor Group.
- Rating 5.0Jan 12, 2024Very good friendlyResponse from Marshall Volkswagen St AlbansJan 14, 2024Good afternoon Janice, thank you for the great review. We really appreciate you taking the time to feedback and look forward to welcoming you back to the business again soon. Kind regards, Charlotte, Marshall Motor Group.
- Rating 5.0Jan 8, 2024I needed help finding a suitable first car. The team at St Albans are kind, considerate and very attentive. Anil supported me through the process of gaining a new vehicle, and was very supportive and clearly worked extremely hard to ensure I found a car that matched my needs. I recommend to my friends and family or any one looking for a new car to consider Marshall Volkswagen St Albans, as the experience was incredibly pleasant and reassuring.Response from Marshall Volkswagen St AlbansJan 14, 2024Good afternoon Michael, thank you for your great review with regards to Anil and the team. We really appreciate you taking the time to feedback and look forward to welcoming you back to the business again soon. Kind regards, Charlotte, Marshall Motor Group.
- Rating 5.0Dec 29, 2023All went smoothlyResponse from Marshall Volkswagen St AlbansDec 29, 2023Thank you for your 5 Star rating of Marshall Volkswagen & your kind words. We really appreciate it. Have a great day! Regards, Chris, Marshall Motor Group
- Rating 5.0Nov 20, 2023Service staff Jasmine, Shola and colleagues are excellent a credit to Marshall’s and VW! They are always 100% on top of their game and make me feel comfortable and looked after, very professional in their work and reliable without question well done!Response from Marshall Volkswagen St AlbansNov 21, 2023Good afternoon Leon, thank you for your great review! We really appreciate you taking the time to feedback and look forward to welcoming you back to the business again soon. Kind regards, Charlotte, Marshall Motor Group.
- Rating 5.0Nov 20, 2023Great customer serviceResponse from Marshall Volkswagen St AlbansNov 21, 2023Good afternoon Tracy, thank you for your great review! We really appreciate you taking the time to feedback and look forward to welcoming you back to the business again soon. Kind regards, Charlotte, Marshall Motor Group.
- Rating 5.0Oct 17, 2023Great customer service. I was constantly kept updated as promised. Anil was fantastic. I will definitely recommend! I travelled from London to receive great service and I’d do it all over again.Response from Marshall Volkswagen St AlbansOct 19, 2023Thank you for your great review! We really appreciate you taking the time to feedback and look forward to welcoming you back to the business again soon. Kind regards, Charlotte, Marshall Motor Group.
- Rating 5.0Oct 10, 2023Anil was great as alwaysResponse from Marshall Volkswagen St AlbansOct 12, 2023Good morning Emma, thank you for the great review! We really appreciate you taking the time to feedback and look forward to welcoming you to the business again soon. Kind regards, Charlotte, Marshall Motor Group.
- Rating 5.0Oct 10, 2023Brilliant customer service brilliant gentleman I dealt with would highly recommendResponse from Marshall Volkswagen St AlbansOct 12, 2023Good morning Vanessa, thank you for the great review! We really appreciate you taking the time to feedback and look forward to welcoming you to the business again soon. Kind regards, Charlotte, Marshall Motor Group.
- Rating 5.0Oct 9, 2023Really happy with everything, also the hot chocolate is to die forResponse from Marshall Volkswagen St AlbansOct 10, 2023Thank you for the great review! We really appreciate you taking the time to feedback and look forward to welcoming you back to the business again soon. Kind regards, Charlotte, Marshall Motor Group.