The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Contact information
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Showroom details 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:30 - 16:30Toggle Hours
Day of the Week | Opening hours |
---|---|
Monday | 08:30 - 18:00 |
Tuesday | 08:30 - 18:00 |
Wednesday | 08:30 - 18:00 |
Thursday | 08:30 - 18:00 |
Friday | 08:30 - 18:00 |
Saturday | 08:30 - 17:00 |
Sunday | 10:30 - 16:30 |
Motability Scheme specialists:
- Ian Barnfather
- Anil Masand
- Nico Andrews
- Inga Sipaviciute
- Deveshi Varala
- Ben Parker
Service centre details 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:30 - 13:00Closed Today Toggle Hours
Day of the Week | Opening hours |
---|---|
Monday | 08:00 - 18:00 |
Tuesday | 08:00 - 18:00 |
Wednesday | 08:00 - 18:00 |
Thursday | 08:00 - 18:00 |
Friday | 08:00 - 18:00 |
Saturday | 08:30 - 13:00 |
Sunday | Closed |
Motability service specialists:
- Charlotte Lovejoy
- Zain Anwar
- Georgie Williamson
Accessibility features at Marshall Volkswagen St Albans
- Accessible car parkingAdditional InformationThe dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK
- Accessible toiletAdditional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entranceAdditional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK
- Designated quiet opening timesAdditional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK
- Hearing aid assistanceAdditional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableAdditional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesAdditional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Welcome to Marshall Volkswagen St Albans
At Marshall we take every individual's needs into consideration, so you can rely on our honest and expert advice when finding the perfect vehicle to suit your driving style.
At Marshall, we pride ourselves on delivering bespoke customer service and expert advice. With an extensive range of Motability offers and fully trained, Motability Scheme Specialists, you can rely on us to deliver a driving experience that will see to your every need. Informed, friendly and experienced, Marshall are here to ensure that when it comes to independent driving, nothing can hold you back!
On-site disabled parking and wheelchair access are available, so why not pay us a visit?
To arrange a test drive in one of our versatile models, contact Marshall today by enquiring online or giving us a call.
Reviews at Marshall Volkswagen St Albans
- Rating 5.0Jan 30, 2025Inga and Ian processed my purchase effectively. My car arrived quicker than anticipated. I was shown how to use the car patiently and customer service from Inga during waiting period and handover was exceptional.
- Rating 5.0Jan 28, 2025Very pleasant and friendlyResponse from Marshall Volkswagen St AlbansJan 30, 2025Thank you Diana. We really appreciate your 5 Star review and will pass on your feedback to the team. Kind regards, Nikki, Marshall Motor Group.
- Rating 5.0Jan 23, 2025A great experience really looked after cant praise it enoughResponse from Marshall Volkswagen St AlbansJan 24, 2025Thank you for your review, we really appreciate it. Kind regards, Charlotte, Marshall Motor Group.
- Rating 5.0Jan 20, 2025Anil was professional, accommodating, knowledgeable and friendly.Response from Marshall Volkswagen St AlbansJan 24, 2025Thank you for your review, we really appreciate it. Kind regards, Charlotte, Marshall Motor Group.
- Rating 1.0Jan 20, 2025Shocking place absolutely beyond unhelpful!Response from Marshall Volkswagen St AlbansJan 24, 2025Good evening, we are disappointed to note your review and would be grateful if you could please email your contact details to reviews.volkswagen@marshall.co.uk to allow us to investigate further and discuss directly. Kind regards, Charlotte, Marshall Motor Group.
- Rating 5.0Jan 20, 2025Very happy with service providedResponse from Marshall Volkswagen St AlbansJan 24, 2025Thank you for your review, we really appreciate it. Kind regards, Charlotte, Marshall Motor Group.
- Rating 5.0Jan 20, 2025The process from ordering to pick up of my vehicle was seamless. Totally recommend Anil from VW St Albans as he was so helpful and accommodating and kept us up to date regularly with the vehicle order up to the collection date.Response from Marshall Volkswagen St AlbansJan 24, 2025Thank you for your review, we really appreciate it. Kind regards, Charlotte, Marshall Motor Group.
- Rating 1.0Jan 17, 202510 out of 10 great service. Anil waw so helpful thank you so much.
Michael Coleman.Response from Marshall Volkswagen St AlbansJan 20, 2025Thank you Michael. We really appreciate you taking the time to leave a review and will be delighted to pass your five star feedback onto the team. Best wishes, Nikki, Marshall Motor Group. - Rating 5.0Jan 14, 2025The easiest car purchase made. Anil made the process very smooth. He was really friendly and helpfulResponse from Marshall Volkswagen St AlbansJan 15, 2025Thank you for your comments, we really appreciate your feedback. Kind regards, Charlotte, Marshall Motor Group.
- Rating 5.0Dec 31, 2024GreatResponse from Marshall Volkswagen St AlbansJan 8, 2025Thank you for your 5 star review. We look forward to seeing you again soon.
- Rating 4.0Dec 27, 2024Friendly helpfulResponse from Marshall Volkswagen St AlbansDec 27, 2024Good Morning and thank you again for your positive review and feedback on your experience, we really appreciate it. Kind regards, Chris, Marshall Motor Group.
- Rating 5.0Dec 11, 2024Excellent service from Marshall VW, thank you.Response from Marshall Volkswagen St AlbansDec 12, 2024Good afternoon Thomas and thank you for the great review! We really appreciate you taking the time to feedback and look forward to welcoming you back to the business again soon. Kind regards, Jason, Marshall Motor Group.
- Rating 5.0Dec 9, 2024Everything was excellent from start to finish.Response from Marshall Volkswagen St AlbansDec 12, 2024Good afternoon Ayra and thank you for the great review! We really appreciate you taking the time to feedback and look forward to welcoming you back to the business again soon. Kind regards, Jason, Marshall Motor Group.
- Rating 1.0Nov 26, 2024It's not the same car that i saw it the show room when I placed my order ..the man wasn't interested i got told learn to love it ,,, after going down to the show room again I was told the lights was an extra which can no longer be ordered has you have stopped doing them ..but why would you have a car in the show room what no one can order anymore ...and it's been confirmed the wireless is not in the car so it will need to be booked in to have this done .which is very disappointingResponse from Marshall Volkswagen St AlbansNov 29, 2024Good evening Louise, thank you for taking the time to leave a review. We are disappointed to note your comments and would be most grateful if you could please send your details to reviews.volkswagen@marshall.co.uk to allow us to contact you directly to discuss. Kind regards, Charlotte, Marshall Motor Group.
- Rating 5.0Nov 26, 2024Anil made it very seamless would definitely recommendResponse from Marshall Volkswagen St AlbansNov 27, 2024Good afternoon Sophie and thank you for taking the time to leave your feedback and 5 star review for Anil and the team at Marshall Volkswagen St Albans, we really appreciate it. Kind regards, Laura, Marshall Motor Group.
- Rating 5.0Nov 26, 2024GoodResponse from Marshall Volkswagen St AlbansNov 27, 2024Many thanks for your 5 star rating, we really appreciate it! Kind regards, Laura, Marshall Motor Group
- Rating 5.0Nov 20, 2024Very good service from start to finish, staff were excellent.Response from Marshall Volkswagen St AlbansNov 21, 2024Good morning David, thank you for taking the time to leave a review. We really appreciate your comments and look forward to welcoming you back in the future. Kind regards, Charlotte, Marshall Motor Group.
- Rating 5.0Nov 14, 2024Really good experienceResponse from Marshall Volkswagen St AlbansNov 21, 2024Good morning Janice, thank you for taking the time to leave a review. We really appreciate your comments and look forward to welcoming you back in the future. Kind regards, Charlotte, Marshall Motor Group.
- Rating 5.0Nov 13, 2024I recently used the Motability Scheme at Marshall Volkswagen St Albans, and the experience was excellent. As a deaf customer, I often worry about communication, but the team was incredibly patient and went out of their way to ensure everything was clear, finding effective ways to communicate with us. We’re thrilled with our new car and the lovely gift they gave us – a wonderful touch. Highly recommend their services for anyone looking for a caring, inclusive, and professional dealership!Response from Marshall Volkswagen St AlbansNov 21, 2024Thank you Sophie for taking the time to leave a review. We really appreciate your comments and look forward to welcoming you back in the future. Kind regards, Charlotte, Marshall Motor Group.
- Rating 5.0Oct 25, 2024Great service from AnilResponse from Marshall Volkswagen St AlbansOct 31, 2024Thanks for your review Shiraz! We really appreciate you taking the time. Kind Regards, Nikki, Marshall Motor Group