Motability Scheme at Steven Eagell Toyota St Ives

4.9
Rating 4.9
(64 reviews)
08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 17:00 10:30 - 16:30
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Welcome to Steven Eagell Toyota St Ives

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Steven Eagell Toyota St Ives can help you by: * Confirming your eligibility for the Motability Scheme * Supporting you in choosing the right car * Arranging a test drive * Ordering and supplying your new Motability Scheme car * Servicing and maintaining your car Contact Steven Eagell Toyota St Ives on 01480760430 to make an appointment with our Motability specialist.

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Contact information

Address
Ramsey Road
St. Ives
St Ives PE27 5RE
GB
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Phone Number
Call Steven Eagell Toyota St Ives on 01480 760430
01480 760430
01480 760430
Website

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Email

Email us

Reviews

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Showroom details
08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 17:00 10:30 - 16:30
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Opening hours:
Day of the WeekOpening hours
Monday08:30 - 19:00
Tuesday08:30 - 19:00
Wednesday08:30 - 19:00
Thursday08:30 - 19:00
Friday08:30 - 19:00
Saturday08:30 - 17:00
Sunday10:30 - 16:30

Motability Scheme specialists:

  • Shahjahan Miah
  • James Violante
  • Amanda Tucaite
  • Israr Iltaf
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:30 - 13:00
SundayClosed

Motability service specialists:

  • Rob Reynolds
  • Debra Frost
We recommend calling and booking an appointment before visiting.
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Accessibility features at Steven Eagell Toyota St Ives

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Steven Eagell Toyota St Ives

  • Rating 5.0
    Dan at Toyota went above and beyond to make sure I understood everything, felt comfortable and confident. Dan fixed what began as a bad experience at Toyota and I'm so thankful for his help.
    Response from Steven Eagell Toyota St Ives
    Dear Megan, thank you so much for taking the time to share your experience with us at Toyota St Ives. We are thrilled to hear that Dan was able to turn your experience around and provide you with the support and understanding you needed. Your comfort and confidence are incredibly important to us, and it's wonderful to know that Dan went above and beyond to ensure that. Your feedback is greatly appreciated and will be shared with Dan and the entire team. We are grateful for your kind words and for choosing us for your mobility needs. If there's anything more we can do for you, please don't hesitate to reach out.
  • Rating 5.0
    Excellent service and help to choose a suitable vehicle. The whole experience was seamless. The staff were very friendly and helpful.
    Response from Steven Eagell Toyota St Ives
    Your satisfaction is our top priority, and your kind words motivate us to continue providing the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out. See you again soon, Susan!
  • Rating 5.0
    Very good product and service. The staff were very friendly and helpful.
    Response from Steven Eagell Toyota St Ives
    Our team takes great pride in being friendly and helpful, and it's always rewarding to know that our efforts are appreciated. We look forward to your next visit.
  • Rating 5.0
    For the attention of Lisa Witherington – Director of customer Services
    Dear Lisa,
    We hope you will be able to help us. We recently took our Toyota to Kwik-fit in Huntingdon for an MOT, the car passed but the front offside tyre was down to 3mm all over. I completed a survey on 10/11/2025 which details the poor service I received. They refused to change the tyre, claiming Motability wouldn’t authorise it.
    I have now taken our Toyota CHR AJ72LNG for a service and also ordered a new Toyota CHR. As previously stated, I asked them to check the offside front tyre. It was confirmed as potentially dangerous. They couldn't change it and referred me back to Kwik-fit. They have already refused to change it. Our new vehicle isn't due until the end of January 2026. What should I do now? I don't feel confident driving this vehicle in the current wet conditions.
    The Toyota dealer, Steven Eagell, has also informed us that you have refused to pay for the service, and they are now out of pocket. We find this quite unbelievable considering the excellent service we received from them.
    We hope you can help us.-
    We don't have an issue with anything done by The staff at Steven Eagell,in St Ives, in fact your service was exemplary! Hence the 5 stars.
    Our issue is with Motability as you did not receive payment. we need a replacement tyre and Kwik-Fit will not change the tyre. Because the vehicle is nearing the end of contract.
    Our contact details are as follows:- jennyandray.2401@btinternet.com 01487822220 or 07910853561 Jenny and Ray Martin 17 Humberdale Way Warboys PE28 2RX
    Response from Steven Eagell Toyota St Ives
    Hi Jennifer, we're sorry to hear this and we would like to investigate further. If you could send the issues you are facing in full, including your contact details and the branch you have dealt with to feedback@steveneagell.co.uk, where it will be viewed by Senior Management, we would be very grateful. Thank you.
  • Rating 5.0
    Very helpful every step of the way omar and Dan were great would highly recommend
    Response from Steven Eagell Toyota St Ives
    Hello Dai,
    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that Omar and Dan were able to assist you every step of the way. Your recommendation means a lot to us, and we're delighted to know you had a positive experience at Toyota St Ives. If you ever need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future!
  • Rating 5.0
    Really listen to my needs and acted on them such a lovely experience
    Response from Steven Eagell Toyota St Ives
    Hi Linda, we're happy to hear you had an excellent service! Please come see us again soon.
  • Rating 5.0
    Excellent staff, they were very welcoming and very helpful, I certainly would highly recommend them
    Response from Steven Eagell Toyota St Ives
    Thank you so much for your kind words, Beverley. We really appreciate you taking the time to share your experience with us, and we look forward to seeing you again in the future.
  • Rating 5.0
    Firs6 class service ready to answer any questions
    Response from Steven Eagell Toyota St Ives
    Thank you so much for your kind words, Dai. We really appreciate you taking the time to share your experience with us, and we look forward to seeing you again in the future.
  • Rating 5.0
    Fast and efficient, thank you.
    Response from Steven Eagell Toyota St Ives
    Hi Michael, we're happy to hear you had an excellent service! Please come see us again soon.
  • Rating 4.0
    Friendly and efficient.
    Response from Steven Eagell Toyota St Ives
    Hi Lucy, we're happy to hear you had an excellent service! Please come see us again soon.
  • Rating 5.0
    Very good on time
    Response from Steven Eagell Toyota St Ives
    Hi Aggripa, we're happy to hear you had an excellent service! Please come see us again soon.
  • Rating 5.0
    Excellent service by friendly and professional team.
    Response from Steven Eagell Toyota St Ives
    Hi Alan, we're happy to hear you had an excellent service! Please come see us again soon.
  • Rating 5.0
    Dennie Rogers my salesman was fantastic. Highly recommended
    Response from Steven Eagell Toyota St Ives
    We are happy to hear that you got exactly what you wanted out of your car-buying experience with us Andrew. We wish you safe travels in your new car and look forward to seeing you again soon!
  • Rating 5.0
    Helpful, kind, responsive motobility sales adviser
    Response from Steven Eagell Toyota St Ives
    We are happy to hear that you got exactly what you wanted out of your car-buying experience with us Terence. We wish you safe travels in your new car and look forward to seeing you again soon!
  • Rating 5.0
    Nice and easy
    Response from Steven Eagell Toyota St Ives
    Hi George, we're happy to hear you had an excellent service! Please come see us again soon.
  • Rating 5.0
    Excellent service
    Response from Steven Eagell Toyota St Ives
    We are happy to hear that you got exactly what you wanted out of your car-buying experience with us Merri. We wish you safe travels in your new car and look forward to seeing you again soon!
  • Rating 5.0
    I was attended in a timely manner. All the things that needed to be done were done sufficiently.
    Response from Steven Eagell Toyota St Ives
    Hi Noel, we're happy to hear you had an excellent service! Please come see us again soon.
  • Rating 3.0
    No courtesy car left when picked up
    Response from Steven Eagell Toyota St Ives
    Thank you for posting a review Lord and we’re sorry to hear that your experience was not of the quality you expected. We would like the opportunity to investigate your feedback further. If you could send your official complaint in full, including your contact details to feedback@steveneagell.co.uk, it will be addressed by Senior Management. Thank you.
  • Rating 5.0
    Brilliant!
    Response from Steven Eagell Toyota St Ives
    We are happy to hear that you got exactly what you wanted out of your car-buying experience with us Adrian. We wish you safe travels in your new car and look forward to seeing you again soon!
  • Rating 5.0
    Very helpful, friendly and professional team.
    Response from Steven Eagell Toyota St Ives
    Hi Alan, we're happy to hear you had an excellent service! Please come see us again soon.

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