Motability Scheme at EMG Kia Norfolk

5.0
Rating 5.0
(69 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 10:00 - 16:00

Welcome to EMG Kia Norfolk

Welcome to EMG Kia Thetford, part of the EMG Motor Group, established in 1999 and with multiple franchises across our ten sites throughout East Anglia.

Our dedicated Motability scheme specialists always endeavour to make your experience the best it can be on every visit, with an impressive selection of vehicles making it easy to find the car that suits you.
Our team are here to answer any questions you may have in choosing the right car, supporting you through the application process and advising you on servicing and maintaining your new vehicle.

Contact EMG Kia Norfolk on 01842766626 to make an appointment with our Motability specialist.

Contact information

Address
1 Fison Way
Thetford IP24 1HT
GB
Phone Number
Call EMG Kia Norfolk on 01842 766626
Email
Reviews
Visit dealer website

Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday09:00 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • John Pratt
  • James Harrison
  • Eric Chung
  • Abigail Bird
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 13:00
SundayClosed

Motability service specialists:

  • Bryan Smith
  • Kassey Crookes
  • Mark Peacock
  • Klaudia Biegajlo
We recommend calling and booking an appointment before visiting.
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Accessibility features at EMG Kia Norfolk

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at EMG Kia Norfolk

  • Rating 5.0
    Excellent customer service.
  • Rating 5.0
    Friendly,helpful knowledgeable staff. Went the whole mile . Highly recommended.
    Response from EMG Kia Norfolk
    Thank you for your excellent review Karen! Please don't hesitate to reach out if there's anything additional we can do for you.
  • Rating 5.0
    Staff were very polite and very helpful. It’s always a pleasant experience there.
    Response from EMG Kia Norfolk
    Thank you for your excellent review Ryan! Please don't hesitate to reach out if there's anything additional we can do for you.
  • Rating 5.0
    Absolutely outstanding service from start to finish
    Very organised and relaxed would highly recommend using them again
    Response from EMG Kia Norfolk
    Thank you for your excellent review Suzanne, If you need anything else, please don't hesitate to contact us.
  • Rating 5.0
    Excellent Service throughout.
    Thank you.
    Response from EMG Kia Norfolk
    Thank you so much for the brilliant review Glyn! Please let us know if there is anything else we can do for you; we are more than happy to help! Thank you, and have a fantastic day!
  • Rating 5.0
    Great experience very friendly staff
    Response from EMG Kia Norfolk
    Thank you for your excellent review Melanie!
  • Rating 5.0
    Nice, everyone was very attentive and did a quick job
    Response from EMG Kia Norfolk
    Thank you for your excellent review Maria, I will pass the feedback over to service team. If you need anything else, please don't hesitate to contact us!
  • Rating 5.0
    Excellent service throughout from placing order to and after handover
    Response from EMG Kia Norfolk
    Thank you for your excellent review Richard, I will pass the feedback over to our team. If you need anything else, please don't hesitate to contact us!
  • Rating 5.0
    Excellent service thanks 😊
    Response from EMG Kia Norfolk
    Thank you for your excellent review Jean, I will pass the feedback over to our team. If you need anything else, please don't hesitate to contact us!
  • Rating 5.0
    Eric was welcoming , informative and made everything easy from start to finish
    Response from EMG Kia Norfolk
    Thank you for your excellent review Rachel, I will pass the feedback over to Eric. If you need anything else, please don't hesitate to contact us!
  • Rating 5.0
    Very good
    Response from EMG Kia Norfolk
    Thank you for your excellent review Paul!
  • Rating 5.0
    My experience was amazing and the salesman was very good at his job thank you
    Response from EMG Kia Norfolk
    Thank you for your excellent review Anthony. If you need anything else, please don't hesitate to contact us!
  • Rating 5.0
    Extremely helpful and very polite. Eric is absolutely brilliant
    Response from EMG Kia Norfolk
    Thank you for your brilliant review Simon. I will pass the feedback over to Eric. If you need anything else, please don't hesitate to contact us!
  • Rating 5.0
    Excellent
    Response from EMG Kia Norfolk
    Thank you for your brilliant review Brenda. If you need anything else, please don't hesitate to contact us!
  • Rating 5.0
    Abbey was very helpful
    Response from EMG Kia Norfolk
    Thank you for your excellent review Peter. I will pass the feedback over to our managers at Thetford. If you need anything else, please don't hesitate to contact us.
  • Rating 5.0
    Every good service and friendly and Every nices car thank you
    Response from EMG Kia Norfolk
    Thank you for your brilliant review Kevin. If you need anything else, please don't hesitate to contact us
  • Rating 5.0
    As all ways excellent service eddie-lavender
    Response from EMG Kia Norfolk
    Thank you for your brilliant review Edward!
  • Rating 5.0
    Very good
    Response from EMG Kia Norfolk
    Thank you for your lovely review Dean!
  • Rating 5.0
    Friendly,knowledgeable staff.
    Response from EMG Kia Norfolk
    Thank you for your lovely review Karen!
  • Rating 5.0
    Great, quick easy
    Response from EMG Kia Norfolk
    Thank you for your review Catherine!

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