Motability Scheme at EMG Kia Norfolk

5.0
Rating 5.0
(40 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 10:00 - 16:00

Welcome to EMG Kia Norfolk

Welcome to EMG Kia Thetford, part of the EMG Motor Group, established in 1999 and with multiple franchises across our ten sites throughout East Anglia.

Our dedicated Motability scheme specialists always endeavour to make your experience the best it can be on every visit, with an impressive selection of vehicles making it easy to find the car that suits you.
Our team are here to answer any questions you may have in choosing the right car, supporting you through the application process and advising you on servicing and maintaining your new vehicle.

Contact EMG Kia Norfolk on 01842766626 to make an appointment with our Motability specialist.

Contact information

Address
1 Fison Way
Thetford IP24 1HT
GB
Phone Number
Call EMG Kia Norfolk on 01842 766626
Email
Reviews
Visit dealer website

Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday09:00 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • John Pratt
  • James Harrison
  • Eric Chung
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 13:00
SundayClosed

Motability service specialists:

  • Kassey Crookes
  • Mark Peacock
We recommend calling and booking an appointment before visiting.
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Accessibility features at EMG Kia Norfolk

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at EMG Kia Norfolk

  • Rating 5.0
    Very nice lady booked us in very nice experience
    Response from EMG Kia Norfolk
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon.
  • Rating 5.0
    Nothing is ever too much trouble. The staff are always helpful.
    Response from EMG Kia Norfolk
    Thank you for the great review and the feedback, we really appreciate it. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Paul was a great guy everything went smoothly
    Response from EMG Kia Norfolk
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Very helpful and well informed salesman, friendly dealership, easy access.
    Response from EMG Kia Norfolk
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon.
  • Rating 5.0
    Collection and drop off makes the experience painless.

    Denise M
    Response from EMG Kia Norfolk
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Great customer service.They valet the car inside and out once the service was complete.would definitely use again and highly recommended.
    Response from EMG Kia Norfolk
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Great explanation on the new car and operations to thereof , many thanks TH
    Response from EMG Kia Norfolk
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Informative and helpful
    Response from EMG Kia Norfolk
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Excelente
    Response from EMG Kia Norfolk
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Was informed from when ordered to week of collection would recommend 100% great service 👍
    Response from EMG Kia Norfolk
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Very good service. They picked up the car for a service and dropped it back off again. Can't complain
    Response from EMG Kia Norfolk
    Thank you so much for your kind words! We are so happy to hear that we were able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
  • Rating 5.0
    Great service
    Response from EMG Kia Norfolk
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    100% great customer service. Staff are all very friendly and very helpful
    Response from EMG Kia Norfolk
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    As per usual excellent service
    Response from EMG Kia Norfolk
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    As always polite, friendly, efficient and professional service
    Response from EMG Kia Norfolk
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    AWSOME staff , so helpful and polite , couldn’t ask to be looked after any better , many , many thanks
    Response from EMG Kia Norfolk
    Thank you so much for your kind words! We are so happy to hear that our team provided you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
  • Rating 5.0
    First service since taking receipt of car & experience was very good & I really appreciated the fact my car was cleaned inside & out as my husband has been in hospital so car took a back seat for cleaning🤦‍♀️
    Response from EMG Kia Norfolk
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards, EMG Kia Thetford
  • Rating 5.0
    Fantastic customer service and communication is above and beyond. Thanks to all involved aswell as the technicians that worked on my vehicle.
    Response from EMG Kia Norfolk
    Thank you so much for your kind words! We are so happy to hear that we were able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
  • Rating 5.0
    Was great James is a lovely man he kept me informed all off the way from when I chose my car until the day I picked up my lovely new car
    Response from EMG Kia Norfolk
    Hi Caroline, thank you for your fantastic review! We’ll pass your kind comments on to James and our General Manager. If you need anything in the future, please let us know.
  • Rating 5.0
    Fab
    Response from EMG Kia Norfolk
    Thank you for your high star rating.

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