Motability Scheme at EMG Kia Norfolk
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 10:00 - 16:00
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Welcome to EMG Kia Norfolk
Welcome to EMG Kia Thetford, part of the EMG Motor Group, established in 1999 and with multiple franchises across our ten sites throughout East Anglia.
Our dedicated Motability scheme specialists always endeavour to make your experience the best it can be on every visit, with an impressive selection of vehicles making it easy to find the car that suits you.
Our team are here to answer any questions you may have in choosing the right car, supporting you through the application process and advising you on servicing and maintaining your new vehicle.
Contact EMG Kia Norfolk on 01842766626 to make an appointment with our Motability specialist.
Contact information
Address
1 Fison Way
Thetford IP24 1HT
GB
Phone Number
Call EMG Kia Norfolk on 01842 766626
01842 766626
Website
Email
Feedback
Reviews
Find or leave a review on Google
Showroom details 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 10:00 - 16:00Toggle Hours
Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 10:00 - 16:00
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:30 - 18:00 |
| Tuesday | 08:30 - 18:00 |
| Wednesday | 08:30 - 18:00 |
| Thursday | 08:30 - 18:00 |
| Friday | 08:30 - 18:00 |
| Saturday | 09:00 - 17:00 |
| Sunday | 10:00 - 16:00 |
Motability Scheme specialists:
- John Pratt
- James Harrison
- Eric Chung
- Abigail Bird
We recommend calling and booking an appointment before visiting.
Service centre details 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 13:00Closed Today Toggle Hours
Service centre details
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 13:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 08:00 - 13:00 |
| Sunday | Closed |
Motability service specialists:
- Bryan Smith
- Kassey Crookes
- Mark Peacock
We recommend calling and booking an appointment before visiting.
Click pin to expand map
Accessibility features at EMG Kia Norfolk
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toilet
The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK - Automatic door entranceThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK
- Designated quiet opening timesThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK
- Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Reviews at EMG Kia Norfolk
- Rating 5.0Jul 24, 2024Great people to deal withResponse from EMG Kia NorfolkJul 24, 2024Thank you for taking the time to leave us a 5 star review Gerald! If you need anything else, please don't hesitate to contact us.
- Rating 5.0Jun 29, 2024John was excellent from start to finish, Love the car.Response from EMG Kia NorfolkJul 3, 2024Thank you for your brilliant review June! We'll pass your kind comments on to our Team. Please let us know if there is anything else we can do to help in the future!
- Rating 5.0Jun 5, 2024ExcellentResponse from EMG Kia NorfolkJun 12, 2024Thank you for choosing us for your Motability car! We look forward to seeing you again soon.
- Rating 5.0May 30, 2024Very friendly and knowledgeable salesperson-Eric, kept us informed and answered all our questions truthfully. We’ve had bad experiences with Renault dealers so KIA were a breath of fresh air!Response from EMG Kia NorfolkMay 31, 2024Thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. Kind regards,
- Rating 5.0May 29, 2024John was very good at explaining the car great service nice and polite thanks againResponse from EMG Kia NorfolkMay 31, 2024Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see.
- Rating 5.0Apr 11, 2024I was treated wonderfully, whenever I wanted to know something about the car I was clarified with patience and respect, I will recommend Stand EMG in Thetford to the people I know, thank you very much for everythingResponse from EMG Kia NorfolkMay 8, 2024Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
- Rating 5.0Apr 10, 2024Excellent service, Eric was very helpful and efficient in answering any questions I hadResponse from EMG Kia NorfolkMay 3, 2024Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks EMG Kia Thetford
- Rating 5.0Feb 2, 2024Very nice lady booked us in very nice experienceResponse from EMG Kia NorfolkFeb 5, 2024Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon.
- Rating 5.0Jan 15, 2024Nothing is ever too much trouble. The staff are always helpful.Response from EMG Kia NorfolkJan 19, 2024Thank you for the great review and the feedback, we really appreciate it. We look forward to welcoming you back to the business again soon. Kind regards.
- Rating 5.0Jan 5, 2024Paul was a great guy everything went smoothlyResponse from EMG Kia NorfolkJan 10, 2024Thank you for your kind words - we're glad to have been of service!
- Rating 5.0Dec 11, 2023Very helpful and well informed salesman, friendly dealership, easy access.Response from EMG Kia NorfolkDec 12, 2023Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon.
- Rating 5.0Nov 23, 2023Collection and drop off makes the experience painless.
Denise MResponse from EMG Kia NorfolkNov 27, 2023Thank you for your kind words - we're glad to have been of service! - Rating 5.0Oct 27, 2023Great customer service.They valet the car inside and out once the service was complete.would definitely use again and highly recommended.Response from EMG Kia NorfolkOct 30, 2023Thank you for your kind words - we're glad to have been of service!
- Rating 5.0Oct 20, 2023Great explanation on the new car and operations to thereof , many thanks THResponse from EMG Kia NorfolkOct 30, 2023Thank you for your kind words - we're glad to have been of service!
- Rating 5.0Oct 2, 2023Informative and helpfulResponse from EMG Kia NorfolkOct 4, 2023Thank you for your kind words - we're glad to have been of service!
- Rating 5.0Sep 4, 2023ExcelenteResponse from EMG Kia NorfolkSep 5, 2023Thank you for your kind words - we're glad to have been of service!
- Rating 5.0Aug 21, 2023Was informed from when ordered to week of collection would recommend 100% great service 👍Response from EMG Kia NorfolkAug 21, 2023Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
- Rating 5.0Aug 9, 2023Very good service. They picked up the car for a service and dropped it back off again. Can't complainResponse from EMG Kia NorfolkAug 10, 2023Thank you so much for your kind words! We are so happy to hear that we were able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
- Rating 5.0Aug 7, 2023Great serviceResponse from EMG Kia NorfolkAug 9, 2023Thank you for your kind words - we're glad to have been of service!
- Rating 5.0Jul 20, 2023100% great customer service. Staff are all very friendly and very helpfulResponse from EMG Kia NorfolkJul 24, 2023Thank you for your kind words - we're glad to have been of service!