Motability Scheme at Marshall Audi Bexley
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:30 - 16:30
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Contact information
Address
138 Blendon Road
Bexley DA5 1BZ
GB
Phone Number
Call Marshall Audi Bexley on 020 3811 0229
020 3811 0229
Website
Email
Reviews
Find or leave a review on Google
Showroom details 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:30 - 16:30Toggle Hours
Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:30 - 16:30
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:30 - 18:00 |
| Tuesday | 08:30 - 18:00 |
| Wednesday | 08:30 - 18:00 |
| Thursday | 08:30 - 18:00 |
| Friday | 08:30 - 18:00 |
| Saturday | 08:30 - 17:00 |
| Sunday | 10:30 - 16:30 |
Motability Scheme specialists:
- Wesley Prodrick
- Mark Flynn
- Jamal Frimpong
- Sodiq Badaru
- Bedul Cader
- Richard Mc
- Osman Sendur
- Melek Soylu
- George Cloono
- Caitlin Paddington
- Anh Vu Le
- Marko Bogdanovic
- Hollie Smith
We recommend calling and booking an appointment before visiting.
Service centre details 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:30 - 13:00Closed Today Toggle Hours
Service centre details
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:30 - 13:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 08:30 - 13:00 |
| Sunday | Closed |
Motability service specialists:
- Ella Ellis
- Gee Zorlu
We recommend calling and booking an appointment before visiting.
Click pin to expand map
Accessibility features at Marshall Audi Bexley
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entrance
The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK - Designated quiet opening timesThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK
- Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Welcome to Marshall Audi Bexley
At Marshall we take every individual's needs into consideration, so you can rely on our honest and expert advice when finding the perfect vehicle to suit your driving style.
At Marshall, we pride ourselves on delivering bespoke customer service and expert advice. With an extensive range of Motability offers and fully trained, Motability Scheme Specialists, you can rely on us to deliver a driving experience that will see to your every need. Informed, friendly and experienced, Marshall are here to ensure that when it comes to independent driving, nothing can hold you back!
On-site disabled parking and wheelchair access are available, so why not pay us a visit?
To arrange a test drive in one of our versatile models, contact Marshall today by enquiring online or giving us a call.
Reviews at Marshall Audi Bexley
- Rating 3.0Aug 22, 2025Parking Instructions
When I arrived, there was confusion about where I should park my car. Last year, a mechanic advised me to park at the front and go to reception first, so I followed the same process this year. However, I was told that I should have parked at the back instead and this followed a bizarre interaction with the advisor. This inconsistency created unnecessary frustration. I suggest that when confirming appointments, customers should be clearly informed of the correct parking procedure to avoid confusion.
Motability Authorisation
I was also asked to call Motability myself to speed up the authorisation process. I had to call them twice, and on both occasions, the Motability team apologised and confirmed that this is not the customer’s responsibility, but rather the dealership’s. They also clarified that they cannot transfer customers to the service authorisation team. This left me feeling that I was asked to do work that should have been handled by the service team.
In future, I recommend that the dealership ensures authorisation is secured in advance of the customer’s appointment. If additional vehicle details are required, such as mileage, these can be collected from the customer when booking. This would prevent delays and avoid placing unnecessary responsibility on the customer.
Overall, my experience did not meet the level of professionalism I expect from Audi when I had my first year service which was great but this year it was not. - Rating 5.0Aug 15, 2025Excellent staff and service very professional. Enjoying going ever time.Response from Marshall Audi BexleyAug 18, 2025Good morning and thank you for taking the time to leave such great feedback and a 5 star review for the team, we really appreciate it. Kind regards, Nikki, Marshall Motor Group.
- Rating 4.0Aug 6, 2025Very goodResponse from Marshall Audi BexleyAug 6, 2025Dear Jillian
Thank you for taking the time to leave us a review. We are delighted to hear that you had a very good experience with the Motability Scheme at Marshall Audi Bexley. Your feedback is incredibly valuable to us as we strive to provide the best service possible. If there is anything specific you think we could improve upon to make your experience even better, please feel free to let us know. We look forward to welcoming you back in the future.
Best regards,
The Marshall Audi Bexley Team - Rating 5.0Jul 29, 2025Excellent!Response from Marshall Audi BexleyJul 30, 2025Good morning Olanrewaju. Thank you so much for your wonderful review and the perfect 5-star rating! We are thrilled to hear that you had an excellent experience with us at Marshall Audi Bexley. Your feedback is incredibly valuable and motivates our team to continue providing the best service possible.
Best regards, Philip, Marshall Audi Bexley - Rating 5.0May 21, 2025Excellent service as always. Thank youResponse from Marshall Audi BexleyMay 21, 2025Hello Mark,
Thank you so much for your kind words and for taking the time to leave us a review. We are thrilled to hear that you consistently receive excellent service from us. Your feedback is incredibly valuable and motivates our team to continue delivering the best experience possible. If there's anything more we can do for you, please don't hesitate to let us know. We look forward to serving you again soon.
Best regards,
The Marshall Audi Bexley Team - Rating 5.0May 19, 2025They was okResponse from Marshall Audi BexleyMay 20, 2025Dear Christopher P.,
Thank you for taking the time to leave us a review. We are pleased to see that you rated your experience with us as 5 out of 5. Your feedback is valuable to us, and we are always striving to improve our services. If there is anything specific you think we could do better or if you have any further comments, please feel free to let us know.
Best regards,
The Motability Scheme Team at Marshall Audi Bexley - Rating 5.0Apr 30, 2025Very very goodResponse from Marshall Audi BexleyApr 30, 2025Thank you so much for your wonderful review and for giving us a perfect rating! We are thrilled to hear that you had a very good experience with us at Marshall Audi Bexley. Your feedback is incredibly valuable and motivates our team to continue providing excellent service. If there's anything else we can assist you with, please feel free to reach out. We look forward to serving you again in the future. Kind regards, Laura, Marshall Motor Group
- Rating 5.0Apr 17, 2025Everything ran smoothly many thanksResponse from Marshall Audi BexleyApr 17, 2025Good afternoon Susan. We're delighted to receive your five star review and will be pleased to pass your kind words onto the team. Kind regards, Laura, Marshall Motor Group.
- Rating 5.0Apr 17, 2025Excellent serviceResponse from Marshall Audi BexleyApr 17, 2025Good afternoon Darran. We're delighted to receive your five star review and will be pleased to pass your kind words onto the team. Kind regards, Laura, Marshall Motor Group.
- Rating 5.0Apr 15, 2025Mark was amazing from start in December to finish.
I will highly recommend itResponse from Marshall Audi BexleyApr 16, 2025Good morning Kouassi and thank you for taking the time to leave your 5 star review for the team, we really appreciate it. Have a lovely rest of your day! Kind regards, Nikki, Marshall Motor Group. - Rating 5.0Apr 3, 2025Second to none!! Amazing! Thank you . Very professional. Satisfied customer.
Author
MS You Don’t Own me!Response from Marshall Audi BexleyApr 7, 2025Thanks for your review. We really appreciate the feedback and pleased to see you had such a good experience with us. Kind regards, Laura, Marshall Motor Group - Rating 5.0Apr 1, 2025Very helpful good serviceResponse from Marshall Audi BexleyApr 1, 2025Thank you Peter for your 5 star rating and comments, much appreciated. Kind regards, Nikki, Marshall Motor Group.
- Rating 5.0Mar 31, 2025ExcellentResponse from Marshall Audi BexleyApr 1, 2025Many thanks for your 5 star review Jacqueline, we really appreciate it! Kind regards, Laura, Marshall Motor Group
- Rating 5.0Mar 24, 2025Excellent service from Marko at audiResponse from Marshall Audi BexleyMar 25, 2025Good morning Thomas and thank you for taking the time to leave your 5 star review for Marko and the team at Bexley Audi, we really appreciate it. Kind regards, Laura, Marshall Motor Group.
- Rating 5.0Mar 5, 2025
I had an amazing experience with Motability at Marshall Audi Bexley. The service was exceptional, and the staff were incredibly helpful throughout the entire process. My vehicle was delivered on time, and everything was handled smoothly and professionally. Highly recommend their service!Response from Marshall Audi BexleyMar 6, 2025Thanks for your review Warda and great feedback, I'm pleased to see you had such a good experience with us! Have a great day. Kind Regards Nikki, Marshall Motor Group. - Rating 5.0Mar 4, 2025Fantastic serviceResponse from Marshall Audi BexleyMar 5, 2025Many thanks for your 5 star rating, we really appreciate it. Kind regards, Laura, Marshall Motor Group
- Rating 5.0Feb 26, 2025ExcellentResponse from Marshall Audi BexleyFeb 27, 2025Many thanks for your 5 star rating Beverley, much appreciated. Kind regards, Laura, Marshall Motor Group
- Rating 5.0Feb 21, 2025Excellent service & staffResponse from Marshall Audi BexleyFeb 24, 2025Good afternoon Kelly and thank you for taking the time to leave your feedback and a 5 star review, we'll pass your appreciation on to the team at Bexley Audi. Kind regards, Laura, Marshall Motor Group.
- Rating 5.0Feb 13, 2025Bedul was very helpful and professional in arranging my new Audi Q3Response from Marshall Audi BexleyFeb 14, 2025Good Morning and thank you for your 5-star review and feedback on your recent visit to us! We really appreciate the kind words. Have a great Friday! Kind Regards, Chris, Marshall Motor Group
- Rating 5.0Feb 11, 2025Thanks a lot great serviceResponse from Marshall Audi BexleyFeb 12, 2025Thank you, Zasza. We really appreciate you taking the time to leave a five star review and have been delighted to pass your kind words onto the team. Best wishes, Laura, Marshall Motor Group.
Thank you for taking the time to share your feedback regarding your recent experience with us at Marshall Audi Bexley. We sincerely apologise for the confusion and frustration you encountered during your visit.
We understand how important it is to have clear parking instructions, and we regret the inconsistency you faced. We will review our appointment confirmation process to ensure that all customers receive clear and consistent guidance on where to park.
Regarding the Motability authorisation process, we are sorry for the inconvenience you experienced. It is indeed our responsibility to handle these matters, and we will address this internally to prevent similar issues in the future. Your suggestion to secure authorisation in advance and collect necessary details during booking is valuable, and we will work towards implementing this to improve our service.
We appreciate your feedback and are committed to enhancing our customer experience. Thank you for bringing these matters to our attention, and we hope to provide you with a more seamless experience in the future.
Kind regards,
Philip
Marshall Audi Bexley Team