Motability Scheme at SMC Ford Crayford

Rating 5.0
(11 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00
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Welcome to SMC Ford Crayford

Welcome to SMC Ford Crayford

We have fully trained Motability specialists on hand to ensure that your experience from order to delivery runs smoothly and meets your needs. They can answer any questions you may have around the Motability Scheme and our current offers.

When discussing your requirements, the team will listen to why you need the car and what you need it to be able to do before showing you around the most suitable car. Once you have a car of interest, they will arrange an unaccompanied test drive to give you the chance to experience it for yourself.

We also offer video appointments if you’re not comfortable visiting us in person and we will do all that we can to ensure that you feel comfortable and relaxed at all times.

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Motability Quarter 1 2022 Dealer Award Winner

Contact information

Heath House
39 Thames Road
Crayford DA1 4QL
Phone Number
Call SMC Ford Crayford on 01322 771780
Visit dealer website

Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00
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Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday08:30 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Simon Kinnaird
  • James Jones
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday07:30 - 18:00
Tuesday07:30 - 18:00
Wednesday07:30 - 18:00
Thursday07:30 - 19:00
Friday07:30 - 18:00
Saturday08:00 - 17:00

Motability service specialists:

  • Kerri Donaldson
  • Robert Hounsom
We recommend calling and booking an appointment before visiting.
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Accessibility features at SMC Ford Crayford

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at SMC Ford Crayford

  • Rating 5.0
    Excellent service
  • Rating 5.0
    Simon was fantastic kept me up to date all the time and on pick up day he went through everything with me. Glad to have the pleasure with dealing with him
  • Rating 5.0
    Brilliant service throughout from Simon top job, many thanks from our family to yours.
    Andrew & kelly Allen
  • Rating 5.0
    Great customer service. Simon helped me with every aspect with regards to getting my mobility car. He went above and beyond in every sense. Simon is a credit to SMC Ford in Crayford. And he has become a good friend. Thank you Simon!
  • Rating 5.0
    Great service from Simon he’s a credit to ford
    Would give 10 stars if possible
    Kept us informed from start to finish
  • Rating 5.0
    Could not have done more. Excellent
  • Rating 5.0
    Simon!!! Absolute legend !
    Guided me through the whole process!
    Clear and honest advise.
    Can’t thank you enough !!
    Thank you Simon
  • Rating 5.0
    Simon was great handled exchange no problems very helpful and professional just a nice person who knows his job
  • Rating 5.0
    Car was collected by a nice gentleman. Same guy bought the car back clean after MOT.
  • Rating 5.0
    Five stars customer service nothing too much trouble
  • Rating 5.0
    Great customer service and customer care
Displaying reviews 1 - 3 out of the 11 most recent

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