Motability Scheme at Dees Ford Croydon

4.2
Rating 4.2
(27 reviews)
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 12:00Closed Today

Contact information

Address
2 Imperial Way
Croydon CR0 4RR
GB
Phone Number
Call Dees Ford Croydon on 020 8226 3241
Email
Reviews
Visit dealer website

Service centre details
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 12:00Closed Today
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 12:00
SundayClosed

Motability service specialists:

  • Byron Conner
  • Jordan Reid
  • Justin Toller
  • Mark Percival
  • Jamie-Lee Lane
We recommend calling and booking an appointment before visiting.

Accessibility features at Dees Ford Croydon

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.
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Reviews at Dees Ford Croydon

  • Rating 5.0
    Excellent service. Friendly staff and dealt with quickly.
    Would highly recommend.
  • Rating 5.0
    Very good customer service kind , caring , professional and fast if you are waiting for your car .
  • Rating 2.0
    I haven’t been told or shown what was actually done
  • Rating 5.0
    Excellent service
  • Rating 4.0
    Collected and delivered back fine. I assume that all work done as required. Paper work received. But not valeted either outside or within. A small point, but needs mentioning
  • Rating 5.0
    Great customer service thank you
  • Rating 5.0
    As good as can be expected.
  • Rating 4.0
    Good customer communication, but the services could be better. I felt as a disabled person there was a lot left to be desired- the toilet for example needs upgrading, it has been the same for as long as I can remember and is a nightmare to access. There are no refreshments available, not even paid ones. Whilst the service was excellent I feel that if I'd had to wait around gor my car for hours (I took a taxi and returned later) it would not have been a pleasant experience
  • Rating 3.0
    A good place to service your car, it is quiet clean and cool
  • Rating 5.0
    I had the best service ever can not fault it..
  • Rating 5.0
    Very friendly staff
  • Rating 5.0
    Good service. Helpful staff
  • Rating 1.0
    Terrible got my car back returned to me with scratches on both front and back passenger doors. A dealership I won't be using again I will get my car serviced elsewhere.
  • Rating 4.0
    I went on the wrong day& they still did it, which was fantastic of them.
    Although, the car wasn’t cleaned & valeted which I was disappointed with, as I can’t do it.
  • Rating 3.0
    Never gave me back my deposit of 50 pounds but u can have it now anyway
  • Rating 4.0
    They don’t have good facilities if you need to wait
    No tea or coffee
  • Rating 2.0
    I all ways thought when you have a service you clean the car
  • Rating 5.0
    Great as always
  • Rating 5.0
    It was good
  • Rating 4.0
    Fast and efficient service

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