The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Welcome to SMC Ford Crayford



Welcome to SMC Ford Crayford
We have fully trained Motability specialists on hand to ensure that your experience from order to delivery runs smoothly and meets your needs. They can answer any questions you may have around the Motability Scheme and our current offers.
When discussing your requirements, the team will listen to why you need the car and what you need it to be able to do before showing you around the most suitable car. Once you have a car of interest, they will arrange an unaccompanied test drive to give you the chance to experience it for yourself.
We also offer video appointments if you’re not comfortable visiting us in person and we will do all that we can to ensure that you feel comfortable and relaxed at all times.
Contact information
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Showroom details 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00Toggle Hours
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:30 - 18:00 |
| Tuesday | 08:30 - 18:00 |
| Wednesday | 08:30 - 18:00 |
| Thursday | 08:30 - 18:00 |
| Friday | 08:30 - 18:00 |
| Saturday | 08:30 - 17:00 |
| Sunday | 10:00 - 16:00 |
Motability Scheme specialists:
- Brian Florence
- Simon Kinnaird
- Emmie Nicholls
- Gopinath Sannathinathan
Service centre details 07:30 - 18:00 07:30 - 18:00 07:30 - 18:00 07:30 - 19:00 07:30 - 18:00 08:00 - 17:00Closed Today Toggle Hours
| Day of the Week | Opening hours |
|---|---|
| Monday | 07:30 - 18:00 |
| Tuesday | 07:30 - 18:00 |
| Wednesday | 07:30 - 18:00 |
| Thursday | 07:30 - 19:00 |
| Friday | 07:30 - 18:00 |
| Saturday | 08:00 - 17:00 |
| Sunday | Closed |
Motability service specialists:
- Kerri Donaldson
- Robert Hounsom
- Charlotte Chamberlain
Accessibility features at SMC Ford Crayford
- Accessible car parkingAdditional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletAdditional Information
The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK - Automatic door entranceAdditional Information
The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK - Designated quiet opening timesAdditional Information
This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK - Hearing aid assistanceAdditional Information
The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK - Quiet area availableAdditional Information
There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK - Step-free route to premisesAdditional Information
This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Reviews at SMC Ford Crayford
- Rating 5.0Oct 20, 2025Polite professional kept us informed at all time yes pretty good
- Rating 5.0Oct 20, 2025Great very helpful and knowledgeable. Would recommend him to everyone.
- Rating 5.0Oct 19, 2025I want to say a big thank you to Simon for all his help with my first mobility vehicle. He made the whole process smooth, stress-free, and easy to understand from start to finish. His patience, professionalism, and friendly attitude really stood out, and I couldn’t have asked for better support. Truly appreciated! 💯 thankful
- Rating 5.0Oct 13, 2025There wasn’t anything Simon didn’t know he was amazing always there to help
- Rating 5.0Oct 13, 2025Very good 5 starts
- Rating 5.0Oct 4, 2025Fantastic service all round. Simon could not gave been more attentive. A pleasure to deal with.
- Rating 5.0Oct 2, 2025Excellent
- Rating 5.0Sep 30, 2025Excellent very helpful and polite the easiest motability order ever.
- Rating 5.0Sep 26, 2025We have always ordered our mobile cars from Simon. He is so knowledgeable and helpful on what we need for our disability.
- Rating 5.0Sep 25, 2025Through, speedy and professional
- Rating 5.0Sep 23, 2025Very good performance and very good customer service will use again thank you 🙏
- Rating 5.0Sep 19, 2025Really good and easy
- Rating 5.0Sep 19, 2025Staff were friendly,helpful and kept me informed about how long the car would be with them
- Rating 5.0Sep 17, 2025Simon is absolutely amazing. This is the second time we have dealt with him for our motability car and he couldn’t be more helpful. Nothing is too much trouble and he will point out the negatives as well as the positives of each car. Keep hold of him SMC, he’s worth his weight in gold
- Rating 5.0Sep 11, 2025Very good!
- Rating 5.0Sep 11, 2025Very professional, kind and considerate. I would definitely recommend Simon to anybody for a new car. He completely understood my needs and helped me along the way for my car journey. Excellent service, very pleased.
- Rating 5.0Sep 9, 2025Simon kinarard from crayford ford motabilty was very helpful.
- Rating 5.0Sep 5, 2025Brilliant,my car was picked up from my home,serviced it and bought it back spotlessly clean
- Rating 5.0Sep 4, 2025Simon was fabulous. From start to finish he was so knowledgeable, understanding and patient. What a fantastic man he is. Thanks a lot Simon!
- Rating 5.0Sep 1, 2025Great thank you






