Motability Scheme at TrustFord Edgware

4.8
Rating 4.8
(370 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00

Welcome to TrustFord Edgware

At TrustFord we are passionate about improving the lives of our customers and their families, and supporting them in achieving greater independence.

With nearly 14,000 TrustFord Motability customers, we pride ourselves on offering award-winning personalised service and advice to help find the perfect Ford for you.

Our priority is to provide impartial, free guidance on the Motability scheme if you, or someone you care for, receives the Higher Rate Disability Living Allowance, Personal Independence Payment, War Pensioners' Mobility Supplement or Armed Forces Independence Payment, to make sure we find the best fit.

Contact TrustFord Edgware on 02033758510 to make an appointment with our Motability Scheme specialist.

Contact information

Address
319 The Hyde
Edgware Road
London NW9 6TH
GB
Phone Number
Call TrustFord Edgware on 020 3375 8510
Email
Reviews
Visit dealer website

Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday08:30 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Pat Wigley-Smith
  • Maruf Ahmed
  • Michele D'Onofrio
  • Richard Stewart
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 13:00
SundayClosed

Motability service specialists:

  • Yasmin Rouabhi
  • Craig Cross
  • Cuthbert Powlette
  • Hamza Showai
We recommend calling and booking an appointment before visiting.
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Accessibility features at TrustFord Edgware

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at TrustFord Edgware

  • Rating 5.0
    Excellent excellent service Richard was exceptional. He explained every detail and made me feel very well very very well at ease with the purchase. I would recommend Ford mobility to anybody. I’ve always found it good and I still find it good thank you very much Richard.
    Response from TrustFord Edgware
    Dear Christine C.,

    Thank you so much for your wonderful feedback! We are thrilled to hear about your excellent experience with Richard at TrustFord Edgware. It's fantastic to know that he was able to explain every detail and make you feel at ease with your purchase. Your recommendation means a lot to us, and we are delighted to have consistently met your expectations. If you need any further assistance or have any questions in the future, please don't hesitate to reach out.

    Thank you once again for your kind words and support.

    Best regards,
    The TrustFord Edgware Team
  • Rating 5.0
    Richard is absolutely amazing and so helpful and patient
    Response from TrustFord Edgware
    Hello Claire S.,

    Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that Richard provided you with such a helpful and patient experience. At TrustFord Edgware, we strive to offer the best service possible, and it’s always rewarding to know when we’ve succeeded. Your kind words will certainly be passed along to Richard and the rest of our team. If you ever need further assistance or have any questions, please don’t hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    The TrustFord Edgware Team
  • Rating 5.0
    Everything is perfect I'm very happy
    Response from TrustFord Edgware
    Hello Hamidreza H.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you are very happy with your experience at TrustFord Edgware. Your satisfaction is our top priority, and it’s great to know that everything was perfect for you. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The TrustFord Edgware Team
  • Rating 5.0
    Good
    Response from TrustFord Edgware
    Dear Kumudbala J.,

    Thank you so much for taking the time to leave us a review. We are thrilled to hear that you had a positive experience with the Motability Scheme at TrustFord Edgware. Your feedback is incredibly valuable to us, and it’s wonderful to know that we met your expectations.

    If you have any further comments or need assistance in the future, please don’t hesitate to reach out. We look forward to serving you again.

    Best regards,

    [Your Name]
    TrustFord Edgware Team
  • Rating 5.0
    Very good service.
    Response from TrustFord Edgware
    Dear Barbara W.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a very good experience with our service at TrustFord Edgware. Providing excellent service is our top priority, and your feedback is truly appreciated. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The TrustFord Edgware Team
  • Rating 5.0
    Always have great service. Staff are very helpful and polite.
    Response from TrustFord Edgware
    Dear Patricia K.,

    Thank you so much for taking the time to share your positive experience with us at TrustFord Edgware. We are thrilled to hear that you consistently receive great service and find our staff helpful and polite. Your feedback is incredibly valuable to us, and it motivates our team to continue providing the best service possible.

    We look forward to welcoming you back in the future. If there's anything else we can assist you with, please don't hesitate to reach out.

    Best regards,
    The TrustFord Edgware Team
  • Rating 5.0
    The advisor was very helpful and polite
    Response from TrustFord Edgware
    Hello Cassandra B.,

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you found our advisor to be helpful and polite. At TrustFord Edgware, we strive to provide the best service possible, and it’s always rewarding to know when we’ve met our customers' expectations. Your feedback is greatly appreciated and will be shared with the team. If there’s anything else we can assist you with, please don’t hesitate to reach out.

    Best regards,
    The TrustFord Edgware Team
  • Rating 5.0
    Very courteous and quick service
    Response from TrustFord Edgware
    Hello Reece. Thank you for taking the time to leave us a review about your visit.
  • Rating 5.0
    Fantastic service from all involved. Staff very friendly and very helpful at all times.. Kept me updated of my car.
    Response from TrustFord Edgware
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards, Janet
  • Rating 1.0
    I have nothing good to say. Completely unhappy this time.
    Response from TrustFord Edgware
    Thank you for taking your time to leave this feedback. I am sorry to hear that your experience has left you feeling this way. We have passed your details onto the management team at the dealership
  • Rating 5.0
    Easy process,kept in contact with us.
    Response from TrustFord Edgware
    Thank you so much for your kind words! We are so happy to hear that TrustFord Edgware was able to provide you with 5 star service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
  • Rating 5.0
    Mikey was helpful and took some time to show me how everything worked.
    Response from TrustFord Edgware
    Hi Andi C.,

    Thank you so much for taking the time to leave us a review! We're thrilled to hear that Mikey was able to assist you and provide a helpful experience. It's great to know that he took the time to ensure you were comfortable with how everything works. Your feedback is incredibly valuable to us, and we're delighted that you had a positive experience at TrustFord Edgware. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    The TrustFord Edgware Team
  • Rating 5.0
    Very well informed and extremely helpful
    Response from TrustFord Edgware
    Thank you for choosing us for your Motability car! We look forward to seeing you again soon.
  • Rating 5.0
    Richard was helpful, polite and professional, he maintained very good communication throughout my purchase. Excellent
    Response from TrustFord Edgware
    Hi Cara, thank you for taking the time to leave us this brilliant 5 star review, your comments have been passed to Management to ensure that Richard receives recognition for his fantastic customer service which he provided to you. Kind regards, Janet
  • Rating 5.0
    Richard was a pleasure from start to finish , great guy .
    Response from TrustFord Edgware
    Hi Cahal, thank you for taking the time to leave us this wonderful review, it is great to hear that you enjoyed your handover experience with Richard, we hope to see you again soon! Kind regards, Janet
  • Rating 5.0
    Very friendly and helpful staff I'm very happy with the service
    Response from TrustFord Edgware
    Hello Sokrat and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. Kind regards, Janet
  • Rating 5.0
    Excellent
    Response from TrustFord Edgware
    Thank you for your high star rating.
  • Rating 4.0
    Good staff friendly and helpful
    Response from TrustFord Edgware
    Hi Samantha, thank you for taking the time to leave us this wonderful review, it is great to hear that you enjoyed your handover experience with TrustFord Edgware we hope to see you again soon! Kind regards, Janet
  • Rating 5.0
    Everything handled well no problems
    Response from TrustFord Edgware
    Thank you so much for your kind words! We are so happy to hear that TrustFord Edgware were able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
  • Rating 4.0
    It was good
    Response from TrustFord Edgware
    Thank you for your kind words - we're glad to have been of service!

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