Motability Scheme at TrustFord Edgware

4.8
Rating 4.8
(465 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00
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Welcome to TrustFord Edgware

Motability Scheme at TrustFord Edgware

At TrustFord we are passionate about improving the lives of our customers and their families, and supporting them in achieving greater independence.

With nearly 14,000 TrustFord Motability customers, we pride ourselves on offering award-winning personalised service and advice to help find the perfect Ford for you.

Our priority is to provide impartial, free guidance on the Motability scheme if you, or someone you care for, receives the Higher Rate Disability Living Allowance, Personal Independence Payment, War Pensioners' Mobility Supplement or Armed Forces Independence Payment, to make sure we find the best fit.

Contact TrustFord Edgware on 02033758510 to make an appointment with our Motability Scheme specialist.

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Contact information

Address
319 The Hyde
Edgware Road
London NW9 6TH
GB
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Phone Number
Call TrustFord Edgware on 020 3375 8510
020 3375 8510
020 3375 8510
Website

Visit dealer website

Email

Email us

Reviews

Find or leave a review on Google

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Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00
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Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday08:30 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Pat Wigley-Smith
  • Maruf Ahmed
  • Michele D'Onofrio
  • Richard Stewart
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 13:00
SundayClosed

Motability service specialists:

  • Yasmin Rouabhi
  • Cuthbert Powlette
  • Hamza Showai
We recommend calling and booking an appointment before visiting.
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Accessibility features at TrustFord Edgware

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at TrustFord Edgware

  • Rating 5.0
    I was very happy with my service from ford. My sales person was very helpful and patient with me.
    Response from TrustFord Edgware
    Dear Kay

    Thank you so much for taking the time to share your positive experience with us at TrustFord Edgware. We are thrilled to hear that you were very happy with the service you received and that our salesperson was helpful and patient. Your satisfaction is our top priority, and your kind words are truly appreciated.

    We look forward to serving you again in the future. If you have any further questions or need assistance, please don't hesitate to reach out.

    Best regards,

    The TrustFord Edgware Team
  • Rating 5.0
    The dealer was so helpful he explained everything I needed to no it was a great deal and iam excited to get my new car
    Response from TrustFord Edgware
    Hello Robert

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a positive experience with our dealership and that everything was explained clearly to you. It's fantastic to know that you are excited about your new car. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The TrustFord Edgware Team
  • Rating 5.0
    Great communication and understanding. Very polite and really helpful and make us feel very at ease and confident
    Response from TrustFord Edgware
    Dear Tina

    Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that you had a positive experience with our team at TrustFord Edgware. Providing excellent communication and understanding is something we strive for, and it's rewarding to know that we were able to make you feel at ease and confident during your visit. Your kind words and perfect rating mean a lot to us, and we look forward to assisting you again in the future.

    Best regards,
    The TrustFord Edgware Team
  • Rating 5.0
    Pat smith the dealer was great.
    Response from TrustFord Edgware
    Hello Mark

    Thank you so much for taking the time to share your feedback with us! We're thrilled to hear that you had a great experience with Pat Smith at TrustFord Edgware. Providing excellent service is our top priority, and it's wonderful to know that Pat was able to meet your expectations.

    Your positive review and perfect rating mean a lot to us and motivate our team to continue delivering the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Thank you once again for your kind words and support.

    Best regards,

    Janet
    TrustFord Edgware Team
  • Rating 5.0
    Fast, smooth and knowledgable
    Response from TrustFord Edgware
    Dear Robert

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our service fast, smooth, and knowledgeable. At TrustFord Edgware, we strive to provide the best experience for our customers, and your feedback is a great testament to our efforts.

    Your satisfaction is our top priority, and it’s fantastic to know that we met your expectations. If there’s anything else we can assist you with or if you have any further feedback, please don’t hesitate to reach out.

    We look forward to serving you again in the future!

    Best regards,
    The TrustFord Edgware Team
  • Rating 5.0
    Gives all the informations about the vehicles,helpful,
    Response from TrustFord Edgware
    Dear Yousif

    Thank you so much for taking the time to leave us a fantastic review! We are thrilled to hear that you found our team helpful and that we provided all the information you needed about our vehicles. Your feedback is incredibly valuable to us, and it motivates us to continue delivering excellent service to all our customers.

    If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The TrustFord Edgware Team
  • Rating 5.0
    Quick and very helpful
    Response from TrustFord Edgware
    Dear Kodee-joshua

    Thank you so much for taking the time to leave us such a positive review! We are thrilled to hear that you found our service quick and very helpful. At TrustFord Edgware, we strive to provide the best possible experience for our customers, and your feedback is a wonderful affirmation of our efforts.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,

    Janet
    TrustFord Edgware Team
  • Rating 5.0
    Very smooth experience Richard was kind and helpful all throughout
    Response from TrustFord Edgware
    Dear Kamilia

    Thank you so much for taking the time to share your experience with us. We are thrilled to hear that you had a smooth experience and that Richard was able to assist you with kindness and helpfulness throughout your visit. Your feedback is incredibly valuable to us, and we are delighted to know that we met your expectations.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at TrustFord Edgware.

    Best regards,

    Janet
    TrustFord Edgware Team
  • Rating 5.0
    Always a great pleasure visiting Ford in Edgware 🤗

    Pat is amazing 👏🏾👏🏾👏🏾👏🏾
    Response from TrustFord Edgware
    Hello Karen

    Thank you so much for your wonderful review! We're thrilled to hear that you always have a great experience visiting us at TrustFord Edgware. It's fantastic to know that Pat has made such a positive impression on you. Your kind words and perfect rating mean a lot to us, and we'll be sure to pass along your compliments to Pat.

    We look forward to welcoming you back soon!

    Best regards,
    The TrustFord Edgware Team
  • Rating 5.0
    Pat was amazing from start to finish! So knowledgeable & understanding.
    Response from TrustFord Edgware
    Dear Latara

    Thank you so much for taking the time to share your wonderful feedback! We are thrilled to hear that Pat provided you with such a knowledgeable and understanding experience from start to finish. Your kind words and perfect rating mean a lot to us and motivate our team to continue delivering exceptional service.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at TrustFord Edgware.

    Best regards,

    Janet
    TrustFord Edgware Team
  • Rating 5.0
    Great manor, polite and informative
    Response from TrustFord Edgware
    Hello Ashley

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a positive experience with our team at TrustFord Edgware. It's great to know that you found our service polite and informative. Your feedback is incredibly valuable to us, and we are delighted that we could meet your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The TrustFord Edgware Team
  • Rating 5.0
    Itt was a fantastic time pat was realy helpful
    Response from TrustFord Edgware
    Hello Seamus,

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you had a fantastic experience with us at TrustFord Edgware. It's great to know that Pat was able to assist you effectively. We always strive to provide the best service possible, and your feedback is incredibly valuable to us. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to seeing you again!

    Best regards,
    The TrustFord Edgware Team
  • Rating 5.0
    I had a great experience with Trust Ford. I had a guy called Richard that was working on the car with Me and he was great when ordering the car giving me regular updates about the car and when it will be ready to collect and it was just a great experience overall. Thank you to everyone at Trust Ford.
    Response from TrustFord Edgware
    Dear Jade

    Thank you so much for taking the time to share your wonderful experience with us at TrustFord Edgware. We are thrilled to hear that Richard and our team were able to provide you with excellent service and keep you informed throughout the process. Your kind words and perfect rating mean a lot to us, and we are delighted that you had such a positive experience.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,
    The TrustFord Edgware Team
  • Rating 5.0
    So helpful and understanding
    A really nice professional attitude.
    Response from TrustFord Edgware
    Hello Ashley

    Thank you so much for taking the time to leave us such a positive review! We are thrilled to hear that you found our team helpful and understanding. It's wonderful to know that our professional attitude made a positive impression on you. Your feedback is incredibly valuable to us, and it motivates us to continue providing excellent service. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,
    The TrustFord Edgware Team
  • Rating 5.0
    very helpful and understanding talked through everything with us
    Response from TrustFord Edgware
    Hello Mandy,

    Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that you found our team helpful and understanding. It's our goal to ensure that every customer feels supported and informed throughout their experience with us. Your feedback is greatly appreciated and will be shared with the team. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    The TrustFord Edgware Team
  • Rating 1.0
    Horrible dealer made me wait for a car then gave me a different one was always making me wait if I can give 0 stars I would
    Response from TrustFord Edgware
    Dear Farshid

    Thank you for taking the time to share your feedback with us. I am truly sorry to hear about your recent experience at TrustFord Edgware. We strive to provide excellent service to all our customers, and it is clear that we fell short in your case.

    I understand how frustrating it must have been to wait for a car and then receive a different one. Your experience is not reflective of the standards we aim to uphold, and I apologise for any inconvenience this may have caused.

    Please know that your feedback is important to us, and we are taking it seriously to ensure improvements are made. If you would like to discuss this matter further, please feel free to reach out to us directly. We would appreciate the opportunity to address your concerns and restore your confidence in our services.

    Thank you again for bringing this to our attention.

    Kind regards,

    Janet
    TrustFord Edgware Team
  • Rating 5.0
    Excellent
    Response from TrustFord Edgware
    Dear Shahanara

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had an excellent experience at TrustFord Edgware. Your feedback is incredibly valuable to us, and it motivates our team to continue providing the best service possible.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,

    The TrustFord Edgware Team
  • Rating 5.0
    Richard Stewart was very helpful and experienced in handover. Excellent all around
    Response from TrustFord Edgware
    Hello Stephen

    Thank you so much for taking the time to leave such a positive review! We're thrilled to hear that Richard Stewart was able to assist you effectively during the handover process. It's wonderful to know that you found the experience excellent all around. Your feedback is greatly appreciated and will be shared with Richard and the team. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    The TrustFord Edgware Team
  • Rating 5.0
    Good service, the stuff there very helpful and in the office so kind thank you.
    Response from TrustFord Edgware
    Dear Iman

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you had a positive experience with our team at TrustFord Edgware. It's great to know that you found our staff helpful and kind. Your feedback is incredibly valuable to us, and we are delighted to have met your expectations.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,

    The TrustFord Edgware Team
  • Rating 5.0
    Very good service and very helpful very kind all the best xx
    Response from TrustFord Edgware
    Dear Ragini

    Thank you so much for your wonderful review! We are thrilled to hear that you had a positive experience with our service at TrustFord Edgware. Our team is dedicated to providing helpful and kind service to all our customers, and your kind words are truly appreciated. We wish you all the best and look forward to serving you again in the future.

    Warm regards,

    The TrustFord Edgware Team

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