Motability Scheme at TrustFord Edgware

4.8
Rating 4.8
(289 reviews)
08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 18:00 10:00 - 16:00

Welcome to TrustFord Edgware

At TrustFord we are passionate about improving the lives of our customers and their families, and supporting them in achieving greater independence.

With nearly 14,000 TrustFord Motability customers, we pride ourselves on offering award-winning personalised service and advice to help find the perfect Ford for you.

Our priority is to provide impartial, free guidance on the Motability scheme if you, or someone you care for, receives the Higher Rate Disability Living Allowance, Personal Independence Payment, War Pensioners' Mobility Supplement or Armed Forces Independence Payment, to make sure we find the best fit.

Contact TrustFord Edgware on 02033758510 to make an appointment with our Motability Scheme specialist.

Contact information

Address
319 The Hyde
Edgware Road
London NW9 6TH
GB
Phone Number
Call TrustFord Edgware on 020 3375 8510
Email
Reviews
Visit dealer website

Showroom details
08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 18:00 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 19:00
Tuesday08:30 - 19:00
Wednesday08:30 - 19:00
Thursday08:30 - 19:00
Friday08:30 - 19:00
Saturday08:30 - 18:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Don O'Shea
  • Maruf Ahmed
  • Michele D'Onofrio
  • Richard Stewart
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 17:10
SundayClosed

Motability service specialists:

  • Ahmet Mustafa
  • Craig Cross
  • Hamza Showai
We recommend calling and booking an appointment before visiting.
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Accessibility features at TrustFord Edgware

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at TrustFord Edgware

  • Rating 5.0
    Richard was efficient, friendly & very welcoming. He really helped with detailed knowledge of options available to me.
    Response from TrustFord Edgware
    Thank you so much for your kind words! We are so happy to hear that Richard was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
  • Rating 5.0
    Thank you
    Response from TrustFord Edgware
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Richard is a great salesman, did everything to get the right car, that suited my needs, the car is wonderful, I’m very happy
    Response from TrustFord Edgware
    Hi Elaine, thank you for taking the time to leave us this brilliant 5 star review, your comments have been passed to Management to ensure that Richard receives recognition for his fantastic customer service which he provided to you. Kind regards, Janet
  • Rating 5.0
    The staff are very helpful
    Response from TrustFord Edgware
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    I’m super happy with my new car
    Response from TrustFord Edgware
    Hello Maral N.. Thank you for taking the time to leave us a review about your visit.
  • Rating 5.0
    It was tricky at first but Richard pulled through and located a car that I’m looking forward to receiving next week!
    Response from TrustFord Edgware
    Thank you so much for your kind words! We are so happy to hear that Richard was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
  • Rating 5.0
    Everyone was so friendly and helpful.
    Response from TrustFord Edgware
    Hello Seamus, and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. Kind regards, Janet
  • Rating 5.0
    He was great
    Response from TrustFord Edgware
    Thank you for your high star rating.
  • Rating 5.0
    Maruf has been fantastic and I am very happy with the service provided. The car is wonderful also.
    Response from TrustFord Edgware
    Hi Elizabeth, thank you for taking the time to leave us this wonderful review, it is great to hear that you enjoyed your handover experience with Maruf, we hope to see you again soon! Kind regards, Janet
  • Rating 5.0
    Very good 💯 Thank you Excellent team and friendly people Always there when needed for advice
    Response from TrustFord Edgware
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Janet
  • Rating 5.0
    Very helpful and explained everything detail I needed to know. Richard was very warm and welcoming.
    Response from TrustFord Edgware
    Thank you so much for your kind words! We are so happy to hear that Richard was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
  • Rating 5.0
    Very Happy with the service recieved from Ford at Colindale
    Car was serviced & also cleaned , everything was explained to me all paperwork given also got a pack which had sweets & chocolates , air freshener, pen & keyring
    Overall great service from staff
    Defintley will deal with Ford again
    Response from TrustFord Edgware
    Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks Janet
  • Rating 5.0
    They where the nicest people you could deal.with very understanding and brillant help
    Response from TrustFord Edgware
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Janet
  • Rating 5.0
    Very happy with my experience with the staff. They kept me up to date at every stage. And was very curtious. 100%
    Response from TrustFord Edgware
    Hello Breda, and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. Kind regards, Janet
  • Rating 5.0
    Fast and great
    Response from TrustFord Edgware
    Thank you for your kind words - we're glad to have been of service! Thank you for your high star rating.
  • Rating 5.0
    Ford Mobility Service Kindly Helpful And Supportive.? Jevon McKenzie
    Response from TrustFord Edgware
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    A excellent experience helpful staff
    Response from TrustFord Edgware
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Perfect
    Response from TrustFord Edgware
    Thank you for your high star rating.
  • Rating 5.0
    A respected worker and he respects the customer and does his work perfectly
    Response from TrustFord Edgware
    Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks Janet
  • Rating 5.0
    Don O'Shea, the Motorbility rep at TrustFord was fantastic throughout my whole experience. His knowledge, advice and customer service made my experience highly satisfying!
    Response from TrustFord Edgware
    Hi Rebecca, thank you for taking the time to leave us this brilliant 5 star review, your comments have been passed to Management to ensure that Don receives recognition for his fantastic customer service which he provided to you. Kind regards, Janet

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