Motability Scheme at TrustFord Edgware

4.6
Rating 4.6
(31 reviews)
08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 18:00 10:00 - 16:00

Welcome to TrustFord Edgware

At TrustFord we are passionate about improving the lives of our customers and their families, and supporting them in achieving greater independence.

With nearly 14,000 TrustFord Motability customers, we pride ourselves on offering award-winning personalised service and advice to help find the perfect Ford for you.

Our priority is to provide impartial, free guidance on the Motability scheme if you, or someone you care for, receives the Higher Rate Disability Living Allowance, Personal Independence Payment, War Pensioners' Mobility Supplement or Armed Forces Independence Payment, to make sure we find the best fit.

Contact TrustFord Edgware on 02083588600 to make an appointment with our Motability Scheme specialist.

Contact information

Address
319 The Hyde
Edgware Road
London NW9 6TH
GB
Phone Number
Call TrustFord Edgware on 020 8358 8600
Email
Reviews
Visit dealer website

Showroom details
08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 18:00 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 19:00
Tuesday08:30 - 19:00
Wednesday08:30 - 19:00
Thursday08:30 - 19:00
Friday08:30 - 19:00
Saturday08:30 - 18:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Don O'Shea
  • Pat Wigley-Smith
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 17:10
SundayClosed

Motability service specialists:

  • Peter Donhou Morley
  • Nick Briddon
  • Martin Behagg
We recommend calling and booking an appointment before visiting.
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Accessibility features at TrustFord Edgware

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at TrustFord Edgware

  • Rating 5.0
    Very good experience
    Response from TrustFord Edgware
    Hello Debbie D.. Thank you for taking the time to leave us a review about your visit. Kind Regards Janet
  • Rating 5.0
    Good customer service Jamie made me feel comfortable as I am disabled went there for m o t
    While u wait it took longer than expected as they found it needed new brakes but ion that time the fir Altman went off so all had to leave the building but when allowed back Jamie made it priority to get the car back on the road offers tea & coffee as much as you like well done to the service guy well I think his name war Jamie the guy with the long hair at Edgware ford thank for your help just couldn’t do enough for me
    Mr M stinton
    Response from TrustFord Edgware
    Thank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with the team. We look forward to dealing with you again in the future and happy motoring! Many thanks Janet
  • Rating 5.0
    I've not issue great service don great at his job
    Response from TrustFord Edgware
    Hi Trevor, Thank you for your high star rating. Janet
  • Rating 5.0
    Excellent service always a pleasure
    Response from TrustFord Edgware
    Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks Janet
  • Rating 5.0
    Great service
    Response from TrustFord Edgware
    Hello Egbert V.. Thank you for taking the time to leave us a review about your visit.
  • Rating 3.0
    Good
    Response from TrustFord Edgware
    Hello Bridget C.. Thank you for taking the time to leave us a review about your visit.
  • Rating 5.0
    Amazing customer service
    Response from TrustFord Edgware
    Hello Ayman and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. Kind regards, Janet
  • Rating 5.0
    It was very nice and easy .. Mr. Don explained in detail all the details of the car and how to use the interior in a detailed and comfortable way,
    He also gave me all the information I might need in the future and complete the papers quickly.
    Thanks Mr Don thanks trust ford
    Response from TrustFord Edgware
    Thank you for taking the time to leave us this great 5 star review Saif! Kind regards,
  • Rating 5.0
    Always get great service from Pat Wigley-Smith iat ford Edgeware. Love my car didn’t have to wait to long. Pat kept me updated and was great when I went to pick it up. Very straight forward handing my old car back and getting my new one. Pat went threw everything with me. 💯Pat makes renewing my car so easy and is always helpful
    Response from TrustFord Edgware
    Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received and will ensure Pat receives the recognition he deserves. Many thanks Patricia
  • Rating 5.0
    Polite, kept up to date, very quick service
    Response from TrustFord Edgware
    Thank you for taking the time to leave us this great 5 star review Deepadharshani ! Kind regards Trustford
  • Rating 5.0
    Mr Don was so helpful and nice person, they make the application quickly, its wasn’t my first visit.
    Thank you
    Response from TrustFord Edgware
    Hi Saif, thank you for taking the time to leave us this brilliant 5 star review, your comments have been passed to Management to ensure that Don receives recognition for his fantastic customer service which he provided to you. Kind regards,
  • Rating 5.0
    Superb informed customer service from the get go! Caring honest and very easy to understand all queries answered definitely enjoyed my experience thank you Pat!!
    Lina Roma-Customer
    Response from TrustFord Edgware
    Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received and will ensure Pat receives the recognition he deserves. Many thanks Lina
  • Rating 5.0
    I found staff very polite and helpful, service was in the time I was told, overall excellent experience
    Response from TrustFord Edgware
    We're thrilled to see that you enjoyed your visit at Edgware Road, Thank you Chrystine for your kind words
  • Rating 5.0
    Excellent service
    Response from TrustFord Edgware
    It is great to know that you would rate us as 5 stars Matthew, thank you for taking the time to leave us this great review! Kind regards
  • Rating 5.0
    Good service and good advice
    Response from TrustFord Edgware
    Hello Kristina H.. Thank you for taking the time to leave us a great review about your visit. Janet
  • Rating 4.0
    I was not given any update about my car otherwise it was good Daphne Azuelos
    Response from TrustFord Edgware
    Thank you very much for leaving us a review. Customer feedback is extremely important to us and your comments have been forwarded on to Management at the Dealership to enable them to share your experience with the team. We look forward to dealing with you again in the future. Many thanks Janet
  • Rating 4.0
    Very good customer care. Lots of information given. Well looked after.
    Response from TrustFord Edgware
    Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received and will ensure the team receives the recognition they deserves. Many thanks Janet
  • Rating 5.0
    Brilliant service and very polite
    Response from TrustFord Edgware
    Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received and will ensure the team receives the recognition they deserves. Many thanks Janet
  • Rating 5.0
    Great service. Don was very helpful and made the whole process very easy.
    Response from TrustFord Edgware
    Hi Charlotte, thank you for taking the time to leave us this brilliant 5 star review, your comments have been passed to Management to ensure that Don receives recognition for his fantastic customer service which he provided to you. Kind regards, Janet
  • Rating 5.0
    It was nice way from Ford staff
    Response from TrustFord Edgware
    Hello Cecilia R.. Thank you for taking the time to leave us a review about your visit.
Displaying reviews 1 - 3 out of the 20 most recent
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