Motability Scheme at TrustFord Edgware

4.8
Rating 4.8
(391 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00
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Welcome to TrustFord Edgware

Motability Scheme at TrustFord Edgware

At TrustFord we are passionate about improving the lives of our customers and their families, and supporting them in achieving greater independence.

With nearly 14,000 TrustFord Motability customers, we pride ourselves on offering award-winning personalised service and advice to help find the perfect Ford for you.

Our priority is to provide impartial, free guidance on the Motability scheme if you, or someone you care for, receives the Higher Rate Disability Living Allowance, Personal Independence Payment, War Pensioners' Mobility Supplement or Armed Forces Independence Payment, to make sure we find the best fit.

Contact TrustFord Edgware on 02033758510 to make an appointment with our Motability Scheme specialist.

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Contact information

Address
319 The Hyde
Edgware Road
London NW9 6TH
GB
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Phone Number
Call TrustFord Edgware on 020 3375 8510
020 3375 8510
020 3375 8510
Website

Visit dealer website

Email

Email us

Reviews

Find or leave a review on Google

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Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday08:30 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Pat Wigley-Smith
  • Maruf Ahmed
  • Michele D'Onofrio
  • Richard Stewart
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 13:00
SundayClosed

Motability service specialists:

  • Yasmin Rouabhi
  • Craig Cross
  • Cuthbert Powlette
  • Hamza Showai
We recommend calling and booking an appointment before visiting.
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Accessibility features at TrustFord Edgware

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at TrustFord Edgware

  • Rating 5.0
    Very friendly staff and helpful , kept me informed on all aspects of works and when completed
    Response from TrustFord Edgware
    Dear James M.,

    Thank you so much for taking the time to leave such a positive review. We are thrilled to hear that you found our staff friendly and helpful, and that you were kept informed throughout your experience with us. Your feedback is incredibly valuable to us, and we are delighted to know that we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at TrustFord Edgware.

    Best regards,
    The TrustFord Edgware Team
  • Rating 5.0
    The agent I deal with was very helpful and polite
    Response from TrustFord Edgware
    Dear Cassandra B.,

    Thank you so much for taking the time to share your positive experience with us at TrustFord Edgware. We are thrilled to hear that our agent was able to assist you in a helpful and polite manner. Your feedback is incredibly valuable to us, and it is wonderful to know that we met your expectations. If there is anything else we can do for you, please do not hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The TrustFord Edgware Team
  • Rating 5.0
    Efficient. Very helpful.This is my third car with same dealer. Very happy.
    Response from TrustFord Edgware
    Dear Karen F.,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear that you found our service efficient and helpful. It is always a pleasure to assist you, and we are delighted to know that you are very happy with your third car from us. Your satisfaction is our top priority, and your kind words motivate us to continue providing the best service possible. We look forward to serving you again in the future.

    Best regards,
    The TrustFord Edgware Team
  • Rating 5.0
    Efficient. Very helpful.
    Response from TrustFord Edgware
    Dear Karen F.,

    Thank you so much for taking the time to leave us such a positive review. We are thrilled to hear that you found our service efficient and very helpful. Your feedback is incredibly important to us, and it motivates our team to continue providing the best possible service to all our customers. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at TrustFord Edgware.

    Best regards,
    The TrustFord Edgware Team
  • Rating 5.0
    Very good and helpful he was Very polite with my needs
    Response from TrustFord Edgware
    Hello Reginald C.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our service very good and helpful. It's great to know that our team was able to assist you politely and meet your needs. Your feedback is incredibly valuable to us, and we are delighted to have earned a 5-star rating from you.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at TrustFord Edgware.

    Best regards,

    TrustFord Edgware Team
  • Rating 5.0
    Pat was very helpful friendly I understood everything he said
    Response from TrustFord Edgware
    Hello Suzanne G.,

    Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that Pat was able to assist you in a friendly and helpful manner, and that everything was clearly communicated. Your feedback is greatly appreciated and will be shared with Pat and the rest of our team. We are committed to providing excellent service and are delighted to know that we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    The TrustFord Edgware Team
  • Rating 5.0
    Everything when well and I’m happy about everything
    Response from TrustFord Edgware
    Hello Bahsan M.,

    Thank you so much for taking the time to share your positive feedback with us! We are thrilled to hear that everything went well and that you are happy with your experience at TrustFord Edgware. Your satisfaction is our top priority, and your kind words mean a lot to our team. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The TrustFord Edgware Team
  • Rating 5.0
    Although the wait was long the staff were lovely drinks there it’s fine staff are lovely abd helpful as well
    Response from TrustFord Edgware
    Dear Denise M.,

    Thank you so much for taking the time to leave us such a wonderful review. We're thrilled to hear that, despite the wait, you found our staff to be lovely and helpful. Providing excellent customer service is a top priority for us, and it's great to know that our team made a positive impression on you.

    We appreciate your patience and understanding during your visit, and we're glad you enjoyed the refreshments. Your feedback is invaluable to us, and it motivates us to continue delivering the best experience possible for our customers.

    If there's anything more we can do for you or if you have any further feedback, please don't hesitate to reach out. We look forward to welcoming you back to TrustFord Edgware in the future.

    Warm regards,

    TrustFord Edgware Team
  • Rating 5.0
    Richard Stewart is excellent. He could not have been more professional and friendly and knowledgeable. Richard went above and beyond to help me choose the right motability car. First class service and highly recommended.
    Response from TrustFord Edgware
    Dear Stephen M.,

    Thank you so much for taking the time to share your wonderful feedback about your experience with us at TrustFord Edgware. We are thrilled to hear that Richard Stewart provided you with such professional, friendly, and knowledgeable service. It's fantastic to know that he went above and beyond to assist you in choosing the right Motability car. Your kind words and high recommendation mean a lot to us. We are committed to maintaining this level of service and look forward to assisting you again in the future.

    Best regards,
    The TrustFord Edgware Team
  • Rating 5.0
    very polite and helpful
    Response from TrustFord Edgware
    Dear Mandy G.,

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you found our team to be very polite and helpful. At TrustFord Edgware, we strive to provide the best service possible, and your feedback is a great testament to our efforts.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,

    The TrustFord Edgware Team
  • Rating 5.0
    The manager been super kind and helpful
    Response from TrustFord Edgware
    Hello Maral N.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a positive experience with our manager at TrustFord Edgware. Our team is dedicated to providing exceptional service, and it’s great to know that we met your expectations. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The TrustFord Edgware Team
  • Rating 5.0
    Excellent service kept me updated
    Response from TrustFord Edgware
    Dear Susan K.,

    Thank you so much for your wonderful review! We are thrilled to hear that you had an excellent experience with our service at TrustFord Edgware. Keeping our customers updated and ensuring a smooth process is very important to us, and it's great to know we met your expectations. Your feedback is truly appreciated and motivates us to continue providing top-notch service. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    The TrustFord Edgware Team
  • Rating 5.0
    Sales man was kind and helpful
    Response from TrustFord Edgware
    Dear Mohammad M.,

    Thank you so much for taking the time to leave us a wonderful review. We are thrilled to hear that you had a positive experience with our sales team at TrustFord Edgware. It's great to know that our staff's kindness and helpfulness made your visit enjoyable. Your feedback is incredibly valuable to us, and we are delighted to have met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,
    The TrustFord Edgware Team
  • Rating 5.0
    Excellent work and very polite
    Response from TrustFord Edgware
    Hello Dominique P.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had an excellent experience with us and found our team to be polite. Your feedback is incredibly valuable and motivates us to continue providing the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at TrustFord Edgware.

    Best regards,
    The TrustFord Edgware Team
  • Rating 5.0
    Very knowledgeable and took the time to show me ev1erything about the car
    Response from TrustFord Edgware
    Hello Michael R.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our team knowledgeable and that they took the time to show you everything about the car. Providing excellent service and ensuring our customers feel confident and informed is our top priority. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The TrustFord Edgware Team
  • Rating 1.0
    Waste of time taking too long and efficient and they didn’t fix the problem
    Response from TrustFord Edgware
    Dear Chanania C.,

    Thank you for taking the time to share your feedback with us. I am truly sorry to hear about your recent experience at TrustFord Edgware. We strive to provide efficient and effective service to all our customers, and it seems we fell short in your case.

    Please know that your feedback is invaluable to us as we work to improve our services. I would appreciate the opportunity to discuss this matter further and see how we can resolve the issue you faced. If you could provide more details about the problem, it would help us address it more effectively.

    Thank you for bringing this to our attention, and I hope we can make things right.

    Best regards,

    TrustFord Edgware
  • Rating 5.0
    They was very helpful with me in getting things done
    Response from TrustFord Edgware
    Hello Troy,

    Thank you so much for taking the time to leave us a 5-star review! We're thrilled to hear that you found our team at TrustFord Edgware very helpful in getting things done. Providing excellent service is our top priority, and it's wonderful to know that we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The TrustFord Edgware Team
  • Rating 5.0
    Exelant 10/10
    Response from TrustFord Edgware
    Hello Michael R.,

    Thank you so much for taking the time to leave such a fantastic review! We are thrilled to hear that you had an excellent experience with us at TrustFord Edgware. Your kind words and perfect rating mean a lot to our team, and we are delighted to know that we met your expectations. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The TrustFord Edgware Team
  • Rating 5.0
    Absolutely fantastic
    Response from TrustFord Edgware
    Hello Trevor,

    Thank you so much for taking the time to leave us such a fantastic review! We are thrilled to hear that you had a great experience with us at TrustFord Edgware. Your feedback is incredibly valuable and motivates our team to continue delivering the best service possible. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The TrustFord Edgware Team
  • Rating 5.0
    The experience was perfect.
    Jess who works on the service desk was so helpful, polite and very welcoming.
    She was able to answer any questions I had and helped me so over all I'm very happy
    Response from TrustFord Edgware
    Dear Yusuf C.,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear that your experience at TrustFord Edgware was perfect and that Jess provided you with such helpful and welcoming service. It's always our goal to ensure our customers feel supported and valued, and it's fantastic to know that Jess was able to assist you with all your questions. Your satisfaction is our top priority, and your kind words mean a lot to us. We look forward to serving you again in the future.

    Best regards,
    The TrustFord Edgware Team

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