Motability Scheme at TrustFord Edgware

4.8
Rating 4.8
(272 reviews)
08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 18:00 10:00 - 16:00

Welcome to TrustFord Edgware

At TrustFord we are passionate about improving the lives of our customers and their families, and supporting them in achieving greater independence.

With nearly 14,000 TrustFord Motability customers, we pride ourselves on offering award-winning personalised service and advice to help find the perfect Ford for you.

Our priority is to provide impartial, free guidance on the Motability scheme if you, or someone you care for, receives the Higher Rate Disability Living Allowance, Personal Independence Payment, War Pensioners' Mobility Supplement or Armed Forces Independence Payment, to make sure we find the best fit.

Contact TrustFord Edgware on 02083588600 to make an appointment with our Motability Scheme specialist.

Contact information

Address
319 The Hyde
Edgware Road
London NW9 6TH
GB
Phone Number
Call TrustFord Edgware on 020 8358 8600
Email
Reviews
Visit dealer website

Showroom details
08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 18:00 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 19:00
Tuesday08:30 - 19:00
Wednesday08:30 - 19:00
Thursday08:30 - 19:00
Friday08:30 - 19:00
Saturday08:30 - 18:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Don O'Shea
  • Maruf Ahmed
  • Michele D'Onofrio
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 17:10
SundayClosed

Motability service specialists:

  • Ahmet Mustafa
  • Craig Cross
  • Hamza Showai
We recommend calling and booking an appointment before visiting.
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Accessibility features at TrustFord Edgware

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at TrustFord Edgware

  • Rating 5.0
    Perfect
    Response from TrustFord Edgware
    Thank you for your high star rating.
  • Rating 5.0
    A respected worker and he respects the customer and does his work perfectly
    Response from TrustFord Edgware
    Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks Janet
  • Rating 5.0
    Don O'Shea, the Motorbility rep at TrustFord was fantastic throughout my whole experience. His knowledge, advice and customer service made my experience highly satisfying!
    Response from TrustFord Edgware
    Hi Rebecca, thank you for taking the time to leave us this brilliant 5 star review, your comments have been passed to Management to ensure that Don receives recognition for his fantastic customer service which he provided to you. Kind regards, Janet
  • Rating 5.0
    Could not ask for better service and experience
    Response from TrustFord Edgware
    Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks Janet
  • Rating 5.0
    Everything went so smoothly yesterday car was in place ready for handover
    Response from TrustFord Edgware
    Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks Janet
  • Rating 5.0
    Fantastic showroom, helpful polite friendly and knowledgeable when asked questions on their cars
    Response from TrustFord Edgware
    Thank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with the team. We look forward to dealing with you again in the future and happy motoring! Many thanks Janet
  • Rating 5.0
    Exceptional service from both motability and Ford
    Response from TrustFord Edgware
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Janet
  • Rating 5.0
    Everything was as expected. Staff were polite and helpful.
    Response from TrustFord Edgware
    Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks Janet
  • Rating 5.0
    Don is very professional, polite and explain all I needed to know. He kept me informed on the car being ready to picked up.
    Response from TrustFord Edgware
    Hi Samantha, thank you for taking the time to leave us this wonderful review, it is great to hear that you enjoyed your handover experience with Don, we hope to see you again soon! Kind regards, Janet
  • Rating 5.0
    Excellent service from you all thank you.
    Response from TrustFord Edgware
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Excellent service ! Really helpful adviser Mickey Donofrio !
    Response from TrustFord Edgware
    Hi Scott, thank you for taking the time to leave us this wonderful review, it is great to hear that you enjoyed your handover experience with Mickey, we hope to see you again soon! Kind regards, Janet
  • Rating 3.0
    Took too long
    Response from TrustFord Edgware
    Thank you for taking your time to leave this feedback. I am sorry to hear that your experience has left you feeling this way. We would like to investigate your concerns in more depth and have passed your details onto the management team at the dealership
  • Rating 5.0
    Always Trust Ford Edgware Helpful and Friendly Advice Don O’Shea kindly give me advise on my new car 💯
    Response from TrustFord Edgware
    Thank you for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will ensure that Don receives the recognition they deserve and forward this to the management for you. Thank you Janet
  • Rating 5.0
    I thank Mikey at Trust Ford Edgware, for his excellent customer care, service and efficiency in his job. I would recommend anyone to Trust Ford, Edgware.
    Response from TrustFord Edgware
    Thank you so much for your kind words! We are so happy to hear that Mikey was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
  • Rating 5.0
    Very Good 👍Friendly People Always Nice to Meet Any problems they will try and solve it I Trust them with my car
    Response from TrustFord Edgware
    Hello Stuart. Thank you for taking the time to leave us a review about your visit.
  • Rating 5.0
    Mikey was really helpful in explaining every thing to me financial and about the car I wanted.
    He always got back to me when I emailed him.
    Overall a good experience.
    Response from TrustFord Edgware
    Thank you so much for your kind words! We are so happy to hear that Mikey was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
  • Rating 5.0
    It was stress free and easy to go with excellent çustomer service the man mikey at edgeware was so helpful it made getting a car much more exciting without the worry and stress
    Response from TrustFord Edgware
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Janet
  • Rating 5.0
    I am honestly very happy with the work team as a whole and I thank them for their good work
    Response from TrustFord Edgware
    Hello Mohammed, and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. Kind regards, Janet
  • Rating 5.0
    Very professional
    Response from TrustFord Edgware
    Thank you for your high star rating.
  • Rating 5.0
    Always use ford the service can't be beating
    Response from TrustFord Edgware
    Hello Kenneth, and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. Kind regards, Janet

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