Motability Scheme at Park Royal BMW North Acton

Rating 4.6
(45 reviews)
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 16:00Closed Today

Contact information

36 Cumberland Avenue
London NW10 7RQ
Phone Number
Call Park Royal BMW North Acton on 0370 700 5321
Visit dealer website

Service centre details
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 16:00Closed Today
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 16:00

Motability service specialists:

  • Alvin Gomes
  • Laura Martin
  • Kenneth Vitte

Accessibility features at Park Royal BMW North Acton

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.
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Welcome to Park Royal BMW North Acton

Our trained Motability specialists are here to support you throughout the duration of your lease.

Park Royal BMW North Acton can help you by:

  • Servicing and maintaining your car
  • Arranging the MOT at the end of your lease

Contact Park Royal BMW North Acton on 03707005321 to make an appointment with our Motability specialist.

Reviews at Park Royal BMW North Acton

  • Rating 5.0
    Friendly, reliable service.
  • Rating 5.0
    Lovely Customer Rep she was so Helpful and kept me informed about my Car throughout my wait, really made me feel at ease .
  • Rating 5.0
    Amazing service.
  • Rating 5.0
    Excellent service by all the team.
  • Rating 5.0
    Good and excellent service
  • Rating 5.0
    Great customer service nice and quick
  • Rating 1.0
    The first representative was polite and curtious us Handover was fine. However when returning car for MOT the representative was rude and patronising to me, I had to give my Daughter the phone to give him directions were to park the car and we were not contacted by Mini Park Royal of a time of arrival for the return. Which my usual MOT Battersea Mini always call me or text with return times and whom I’ve been using for years.
    As I running errands and without a car, when the driver arrived with car. I was very upset by this experience and will in future be using Battersea to my MIT services in the future.
  • Rating 3.0
    There seems to be some communication problems in the early stages when I tried to get the service done. It was very frustrating to get the car service acknowledged.However after many phone calls this matter was rectified and the car was satisfactorily serviced. I do not want to go through that sort of difficulty ever again!!.
  • Rating 5.0
    Great customer service, so quick and polite.
  • Rating 5.0
    Amazing service
  • Rating 5.0
    Great customer support
  • Rating 5.0
  • Rating 5.0
    Fantastic service and very friendly and helpful staff.
    Catherine went above and beyond to keep me up to date with the servicing of my mobility vehicle and was very helpful. Thank you again
  • Rating 5.0
    Well done all always the best and thanks so much the receptionist catrin and all of lovely stuff πŸŒΊπŸŒΊπŸŒΊπŸ’ŒπŸ’ŒπŸ’Œ
  • Rating 5.0
    Very good customer service
  • Rating 5.0
    Great customer service
  • Rating 4.0
    Good service
  • Rating 5.0
    Catherine was extremely helpful; her customer service is second to none!
  • Rating 1.0
    You let me drive away with severely under inflated tyres. The warning flashed up as soon as I got to the A406. The car wash missed bits as well. All in all, I’m left doubting your attention to detail and not trusting your service.
  • Rating 3.0
    Left waiting a bit at the start to be seen. Not shown how to use coffee machine or offered to have one made. Had to chase dealership up to check car was finished.

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