Motability Scheme at Stellantis & You DS West London

4.7
Rating 4.7
(65 reviews)
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:30 10:00 - 16:00
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Contact information

Address
634 Chiswick High Road
Brentford
London W4 5RY
GB
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Phone Number
Call Stellantis & You DS West London on 020 8987 4004
020 8987 4004
020 8987 4004
Website

Visit dealer website

Email

Email us

Reviews

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Showroom details
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:30 10:00 - 16:00
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Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 17:30
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Danella Tosan Betts
  • Harry Eguakun
  • Alexander Salman
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:30 - 12:30
SundayClosed

Motability service specialists:

  • Gary Dabinett
  • Andrew Gardner
We recommend calling and booking an appointment before visiting.
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Accessibility features at Stellantis & You DS West London

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Stellantis & You DS West London

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

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Stellantis & You DS West London can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Stellantis & You DS West London on 02089874004 to make an appointment with our Motability specialist.

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Reviews at Stellantis & You DS West London

  • Rating 5.0
    Excellent
  • Rating 1.0
    Bad
    Response from Stellantis & You DS West London
    Dear Ahmed,

    Thank you for taking the time to share your feedback with us. We are truly sorry to hear about your recent experience at Stellantis & You DS West London and that it did not meet your expectations. Your satisfaction is very important to us, and we strive to provide the best service possible.

    We would appreciate the opportunity to learn more about the issues you encountered so we can address them promptly. Please feel free to reach out to us directly at your convenience on our email address: stellantisandyouuk@stellantis.com Your insights are invaluable in helping us improve our services and ensure a better experience for all our customers.

    Thank you for bringing this to our attention, and we hope to have the chance to make things right.

    Best regards,

    Stellantis &You
  • Rating 5.0
    Excellent
    Response from Stellantis & You DS West London
    Dear Solomon,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had an excellent experience with us at Stellantis & You DS West London. Your feedback is incredibly valuable to us, and it motivates our team to continue delivering the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Stellantis &You DS West London
  • Rating 5.0
    Friendly helpful and efficient service.
    Response from Stellantis & You DS West London
    Hello Daniel,

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you found our service friendly, helpful, and efficient. It's always our goal to provide the best experience possible for our customers, and your feedback is greatly appreciated. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Motability Scheme Team at Stellantis & You DS West London
  • Rating 5.0
    Always helpful and friendly.
    Response from Stellantis & You DS West London
    Dear Shirley,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you find our team always helpful and friendly. Your feedback is incredibly important to us, and it motivates us to continue providing the best service possible. If you ever have any questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Motability Scheme Team at Stellantis & You DS West London
  • Rating 5.0
    The motability salesman was very friendly and very polite. He had a genuine interest in making sure that my needs were meant.
  • Rating 5.0
    Great well done
    Response from Stellantis & You DS West London
    Hello George,

    Thank you so much for taking the time to leave us a fantastic review! We're thrilled to hear that you had a great experience with us at Stellantis & You DS West London. Your feedback is incredibly valuable and motivates our team to continue providing excellent service. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to seeing you again!

    Best regards,
    The Stellantis & You DS West London Team
  • Rating 5.0
    Really good and quick!
    Response from Stellantis & You DS West London
    Hello Shams H.,

    Thank you so much for your wonderful review! We're thrilled to hear that you found our service both really good and quick. Your feedback is incredibly valuable to us, and we're delighted to know that we met your expectations. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Motability Scheme Team at Stellantis & You DS West London
  • Rating 4.0
    It was great with the exception of a broken MOT machine for a week, I had a courtesy car so it was ok in the end. The service was exemplary and I’m very happy with them!
    Response from Stellantis & You DS West London
    Dear Claire D.,

    Thank you for taking the time to share your feedback with us. We're delighted to hear that you found our service exemplary and that you are very happy with your experience at Stellantis & You DS West London. We apologize for the inconvenience caused by the broken MOT machine and appreciate your understanding and patience during that time. It's great to know that the courtesy car helped in the interim. Your feedback is invaluable to us as we strive to improve our services continuously. We look forward to welcoming you back in the future.

    Best regards,
    The Motability Scheme Team at Stellantis & You DS West London
  • Rating 5.0
    Della was very knowledgeable & pleasent to deal with & a true asset to your company
    Response from Stellantis & You DS West London
    Hi Michael - Thank you so much for your kind words! We are so happy to hear that Della was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review! Kind regards, Stellantis & You DS West London.
  • Rating 4.0
    Every things were professionally good done
    Response from Stellantis & You DS West London
    Hello Fernanda,

    Thank you for taking the time to leave us a review. We are delighted to hear that you found everything to be professionally done during your experience with us at Stellantis & You DS West London. Your feedback is incredibly valuable to us as we strive to provide the best service possible.

    If there is anything specific you think we could improve to make your experience even better, please feel free to let us know. We look forward to welcoming you back in the future.

    Best regards,

    Stellantis & You DS West London
  • Rating 5.0
    Very good experience polite,helpful,and knowledgeable.
    Response from Stellantis & You DS West London
    Hi Robert - Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards, Stellantis & You DS West London.
  • Rating 5.0
    I was very happy with Rajan who dealt with my service. Although the whole service took some time, I was well informed and updated by Rajan.
  • Rating 4.0
    Very good. Details of the agreements and the car were very well explained
    Response from Stellantis & You DS West London
    Hi Dawn - Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards, Stellantis &You DS West London.
  • Rating 5.0
    Very good service 👏 👍
  • Rating 3.0
    Just la Knox communication accords the board and still awaiting call days later from showroom.
  • Rating 5.0
    Very helpful
  • Rating 5.0
    Krista the salesgirl was extremely helpful and friendly and professional. As I was looking for a mobility car to suit my needs, she was very patient and understanding.
  • Rating 5.0
    "I would like to express my utmost satisfaction with the exceptional service I received from the car service staff."
    "The staff members were incredibly professional and courteous throughout the entire process. They greeted me with a warm smile and offered me prompt assistance."
    "I was highly impressed by the staff's extensive knowledge about cars and their ability to explain technical details in a way that I could easily understand."
    "I am immensely grateful for the outstanding service provided by the car service staff. Their professionalism, friendliness, and expertise made my visit a memorable one."
    "I wholeheartedly recommend this car service to anyone in need of reliable and exceptional service.
  • Rating 5.0
    Good experience, they have various types of car and choose of different brand.
    Was seen by Krista was good, gave us good service.

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