Motability Scheme at Stellantis & You Citroen Romford

4.7
Rating 4.7
(140 reviews)
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:30 10:00 - 16:00
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Contact information

Address
134 London Road
Romford RM7 9QU
GB
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Phone Number
Call Stellantis & You Citroen Romford on 01708 764506
01708 764506
01708 764506
Website

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Email

Email us

Reviews

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Showroom details
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:30 10:00 - 16:00
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Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 17:30
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Lisa Lock
  • Dipesh Nakum
  • Dami Ojo
  • Ian Gadbury
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:30 - 12:30
SundayClosed

Motability service specialists:

  • Jessica Downer
  • Kellie Donovan
We recommend calling and booking an appointment before visiting.
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Accessibility features at Stellantis & You Citroen Romford

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Stellantis & You Citroen Romford

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

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Stellantis & You Citroen Romford can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Stellantis & You Citroen Romford on 01708764506 to make an appointment with our Motability specialist.

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Reviews at Stellantis & You Citroen Romford

  • Rating 5.0
    They are always excellent and a fantastic team who really seem to enjoy working together
    Response from Stellantis & You Citroen Romford
    Hello Hari,

    Thank you so much for your wonderful review! We are thrilled to hear that you find our team excellent and that their enthusiasm shines through. It's our goal to provide the best service possible, and knowing that you had a positive experience with us is incredibly rewarding. We truly appreciate your feedback and look forward to assisting you again in the future.

    Best regards,
    Stellantis &You
  • Rating 5.0
    Always helpful and friendly
    Response from Stellantis & You Citroen Romford
    Hello Gregory,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you find our team always helpful and friendly. Your feedback is incredibly important to us, and it’s great to know that we are meeting your expectations. If there’s anything else we can do for you, please don’t hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    Stellantis &You
  • Rating 5.0
    Excellent service Thank You!!
    Response from Stellantis & You Citroen Romford
    Hello Sonia,

    Thank you so much for your wonderful review! We're thrilled to hear that you had an excellent experience with our service at Stellantis & You Citroen Romford. Your feedback is incredibly valuable to us, and it motivates our team to continue delivering the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Motability Scheme Team at Stellantis & You Citroen Romford
  • Rating 5.0
    Amazing and friendly service.
  • Rating 5.0
    Very good keep you informed of what’s going on. I am very pleased with them could not for them in anyway
  • Rating 5.0
    Polite and professional
  • Rating 5.0
    As always 10/10 couldn't be happier
  • Rating 5.0
    Very good
  • Rating 5.0
    From start to finish customer service was 100 on point as always
  • Rating 5.0
    Good
    Response from Stellantis & You Citroen Romford
    Hello Georgia,

    Thank you so much for taking the time to leave us a review and for giving us a perfect 5-star rating! We are thrilled to hear that you had a positive experience with us at Stellantis & You Citroen Romford. Your feedback is incredibly valuable to us, and it motivates our team to continue delivering excellent service. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Motability Scheme Team at Stellantis & You Citroen Romford
  • Rating 5.0
    A very helpful team.
    Response from Stellantis & You Citroen Romford
    Hello Mercedies R.,

    Thank you so much for your wonderful review! We are thrilled to hear that you found our team very helpful. Providing excellent service is our top priority, and your feedback is truly appreciated. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Motability Scheme Team at Stellantis & You Citroen Romford
  • Rating 5.0
    Amazing!
    Response from Stellantis & You Citroen Romford
    Hello Jeannie G,

    Thank you so much for your wonderful review! We're thrilled to hear that you had an amazing experience with us at Stellantis & You Citroen Romford. Your feedback is incredibly valuable and motivates our team to continue providing the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Stellantis & You Citroen Romford Team.
  • Rating 4.0
    Very pleased.picked up from front door and returned back. Complimentary valet. Very good.
    Response from Stellantis & You Citroen Romford
    Hello Mark,

    Thank you for taking the time to share your feedback with us. We're delighted to hear that you were pleased with our service, especially the convenience of being picked up from your front door and the complimentary valet. Your satisfaction is important to us, and we're glad we could make your experience a positive one.

    If there's anything else we can do to improve your experience further, please don't hesitate to let us know. We look forward to serving you again in the future.

    Best regards,
    The Motability Scheme Team at Stellantis & You Citroen Romford
  • Rating 2.0
    Very poor
    Response from Stellantis & You Citroen Romford
    Hello Philip,

    Thank you for taking the time to share your feedback with us. I'm sorry to hear that your experience did not meet your expectations. We strive to provide the best service possible, and your comments are invaluable in helping us improve.

    If you have specific concerns or details about your experience that you would like to discuss, please feel free to reach out to us directly on stellantisandyouuk@stellantis.com. We are committed to addressing any issues and ensuring a better experience for you in the future.

    Thank you again for your feedback.

    Best regards,

    Stellantis &You
  • Rating 5.0
    Very polite and helpful
    Response from Stellantis & You Citroen Romford
    Hello Anne B - Thank you for taking the time to leave us a review about your visit. Kind regards, Stellantis & You Citroen Romford.
  • Rating 1.0
    Didn't wash my car because I complained about there driver using sports mode and using 50mile of range for a 7 mile journey not happy
  • Rating 5.0
    Brilliant customer service 👏
    Response from Stellantis & You Citroen Romford
    Hi Wade - Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards, Stellantis & You Citroen Romford.
  • Rating 5.0
    Wonderful customer service and kept us informed all the way through
  • Rating 5.0
    The team were very helpful and explained what was going on
  • Rating 5.0
    Excellent service

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