Motability Scheme at Stellantis & You Citroen Romford

4.7
Rating 4.7
(149 reviews)
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:30 10:00 - 16:00

Contact information

Address
134 London Road
Romford RM7 9QU
GB
Phone Number
Call Stellantis & You Citroen Romford on 01708 764506
Email
Reviews
Visit dealer website

Showroom details
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:30 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 17:30
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Lisa Lock
  • James Ross
  • Dipesh Nakum
  • Jin Cyriac
  • Leigh Dunkley
  • Syed Al-Mahi
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:30 - 12:30
SundayClosed

Motability service specialists:

  • Jessica Downer
  • Kellie Donovan
We recommend calling and booking an appointment before visiting.
Click pin to expand map

Accessibility features at Stellantis & You Citroen Romford

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Stellantis & You Citroen Romford

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Stellantis & You Citroen Romford can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Stellantis & You Citroen Romford on 01708764506 to make an appointment with our Motability specialist.

Reviews at Stellantis & You Citroen Romford

  • Rating 5.0
    everything was done straight away
  • Rating 5.0
    A good visit with no problems. Pleasant professional staff
  • Rating 3.0
    Slightly annoyed told them about an issue the week before and it didn't get looked at also thete driver changed some settings in the car and I don't know how to change them back
    Response from Stellantis & You Citroen Romford
    Hello Graham,

    Thank you for taking the time to share your feedback with us. I apologise for the inconvenience you experienced with your recent visit. It's important to us that we address any issues promptly, and I'm sorry to hear that this wasn't the case for you.

    Regarding the changes made to your car's settings, we would be happy to assist you in getting them back to your preference. Please feel free to reach out to us directly, and we will ensure that one of our team members helps you resolve this as soon as possible. stellantisandyouuk@stellantis.com

    We value your feedback and are committed to improving our service. Thank you for bringing this to our attention, and we hope to provide you with a better experience in the future.

    Best regards,
    Stellantis &You UK
  • Rating 5.0
    Excellent service thanks
    Response from Stellantis & You Citroen Romford
    Hello Philip D.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you received excellent service at Stellantis &You Citroen Romford. Your feedback is incredibly valuable to us, and we are delighted to know that we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Motability Scheme Team at Stellantis &You Citroen Romford
  • Rating 5.0
    Very helpful and quick
    Response from Stellantis & You Citroen Romford
    Hello Victoria,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our service both helpful and quick. Your feedback is incredibly valuable to us, and it’s great to know that we met your expectations. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    Stellantis &You
  • Rating 5.0
    Fast and friendly service
    Response from Stellantis & You Citroen Romford
    Hello Jamie,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you experienced fast and friendly service during your visit. Our team at Stellantis & You Citroen Romford is dedicated to providing the best possible experience for our customers, and your feedback is truly appreciated.

    If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,

    Stellantis &You
  • Rating 5.0
    Very kind and helpful
    Response from Stellantis & You Citroen Romford
    Hello Maisy,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our team kind and helpful during your visit. Providing excellent service is our top priority, and your feedback truly means a lot to us.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to welcoming you back to Stellantis & You Citroen Romford.

    Best regards,
    Stellantis & You Citroen Romford
  • Rating 5.0
    excellent service nothing was to much
    trouble Kieran was amazing very polite and helpful
    Response from Stellantis & You Citroen Romford
    Hello Jennifer,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear that you received excellent service and that Kieran was able to assist you in such a polite and helpful manner. Your kind words and perfect rating mean a lot to our team, and we are delighted to know that we could meet your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,
    Stellantis &You UK
  • Rating 5.0
    lisa is absolutely amazing. she is soo helpful, kind and supportive throughout the whole process.

    her knowledge of all the cars and all the adaptions that come with various models is outstanding and for this reason i will always return to renew my motability with her and her team
    Response from Stellantis & You Citroen Romford
    Dear Sameera K.,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear about your positive experience with Lisa. Her dedication to providing helpful, kind, and supportive service is something we truly value, and it's fantastic to know that her knowledge of our cars and adaptations made such a difference for you.

    Your kind words and loyalty mean a lot to us, and we are delighted to have you as a part of our Motability family. We look forward to assisting you with your future renewals and ensuring that you continue to have a seamless experience with us.

    Thank you once again for your lovely review and for choosing Stellantis & You Citroen Romford.

    Best regards,

    Stellantis & You Citroen Romford
  • Rating 5.0
    They are always excellent and a fantastic team who really seem to enjoy working together
    Response from Stellantis & You Citroen Romford
    Hello Hari,

    Thank you so much for your wonderful review! We are thrilled to hear that you find our team excellent and that their enthusiasm shines through. It's our goal to provide the best service possible, and knowing that you had a positive experience with us is incredibly rewarding. We truly appreciate your feedback and look forward to assisting you again in the future.

    Best regards,
    Stellantis &You
  • Rating 5.0
    Always helpful and friendly
    Response from Stellantis & You Citroen Romford
    Hello Gregory,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you find our team always helpful and friendly. Your feedback is incredibly important to us, and it’s great to know that we are meeting your expectations. If there’s anything else we can do for you, please don’t hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    Stellantis &You
  • Rating 5.0
    Excellent service Thank You!!
    Response from Stellantis & You Citroen Romford
    Hello Sonia,

    Thank you so much for your wonderful review! We're thrilled to hear that you had an excellent experience with our service at Stellantis & You Citroen Romford. Your feedback is incredibly valuable to us, and it motivates our team to continue delivering the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Motability Scheme Team at Stellantis & You Citroen Romford
  • Rating 5.0
    Amazing and friendly service.
  • Rating 5.0
    Very good keep you informed of what’s going on. I am very pleased with them could not for them in anyway
  • Rating 5.0
    Polite and professional
  • Rating 5.0
    As always 10/10 couldn't be happier
  • Rating 5.0
    Very good
  • Rating 5.0
    From start to finish customer service was 100 on point as always
  • Rating 5.0
    Good
    Response from Stellantis & You Citroen Romford
    Hello Georgia,

    Thank you so much for taking the time to leave us a review and for giving us a perfect 5-star rating! We are thrilled to hear that you had a positive experience with us at Stellantis & You Citroen Romford. Your feedback is incredibly valuable to us, and it motivates our team to continue delivering excellent service. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Motability Scheme Team at Stellantis & You Citroen Romford
  • Rating 5.0
    A very helpful team.
    Response from Stellantis & You Citroen Romford
    Hello Mercedies R.,

    Thank you so much for your wonderful review! We are thrilled to hear that you found our team very helpful. Providing excellent service is our top priority, and your feedback is truly appreciated. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Motability Scheme Team at Stellantis & You Citroen Romford

Similar Motability Scheme dealers