Motability Scheme at Citygate Volkswagen Ruislip

4.7
Rating 4.7
(187 reviews)
08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 17:30 10:00 - 16:00
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Welcome to Citygate Volkswagen Ruislip

At Citygate Volkswagen Ruislip, all of our sales team are trained Motability Scheme Specialists.

Our team has a deep understanding of the Scheme and how to deliver the best service to Motability customers. When you visit us, we'll talk to you about your needs and make sure the vehicle you choose is right for you throughout the lease. We'll take you for a test drive and, if you choose to place an application, we'll keep you informed every step of the way.

If you'd prefer a quiet time to visit, low lighting/sounds or any other requests, let us know – your comfort is our priority.

Contact Citygate Volkswagen Ruislip on 02088427700 to make an appointment with our Motability specialist.

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Contact information

Address
664 Victoria Road
Ruislip HA4 0LN
GB
Get directions
Phone Number
Call Citygate Volkswagen Ruislip on 020 8842 7700
020 8842 7700
020 8842 7700
Website

Visit dealer website

Email

Email us

Reviews

Find or leave a review on Google

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Showroom details
08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 17:30 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 19:00
Tuesday08:30 - 19:00
Wednesday08:30 - 19:00
Thursday08:30 - 19:00
Friday08:30 - 19:00
Saturday08:30 - 17:30
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Sahand Rasoul
  • Chris Garcie
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday07:30 - 18:00
Tuesday07:30 - 18:00
Wednesday07:30 - 18:00
Thursday07:30 - 18:00
Friday07:30 - 18:00
Saturday08:00 - 12:00
SundayClosed

Motability service specialists:

  • Clare Hurst
  • Samantha Scott
We recommend calling and booking an appointment before visiting.
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Accessibility features at Citygate Volkswagen Ruislip

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Citygate Volkswagen Ruislip

  • Rating 5.0
    Straight forward ordering system
    Proficient personnel dealing with ordering
    Response from Citygate Volkswagen Ruislip
    Dear Shabbir K.,

    Thank you so much for taking the time to leave us a review. We are thrilled to hear that you found our ordering system straightforward and that our team was proficient in assisting you. Your feedback is invaluable to us, and we are delighted to know that we met your expectations.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Citygate Volkswagen Ruislip.

    Best regards,

    Insaf
    Citygate Volkswagen Ruislip Team
  • Rating 5.0
    Was an absolute experience made it really smooth and easy thanks to shoab
    Response from Citygate Volkswagen Ruislip
    Dear Samsam O.,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a smooth and easy experience with us at Citygate Volkswagen Ruislip. Shoab will be delighted to know that his efforts made a positive impact on your visit. Your feedback is incredibly valuable to us, and we are grateful for your kind words and perfect rating. If there's anything else we can assist you with in the future, please don't hesitate to reach out.

    Best regards,
    Insaf
    The Citygate Volkswagen Ruislip Team
  • Rating 5.0
    Very easy to book in and change appointments if needed. Great service, friendly staff and so helpful!
    Response from Citygate Volkswagen Ruislip
    Dear Mollie T.,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you found it easy to book and change appointments with us. Our team at Citygate Volkswagen Ruislip always strives to provide great service and be as helpful and friendly as possible. Your feedback is incredibly valuable to us, and it’s fantastic to know that we met your expectations. If you ever need further assistance or have any questions, please don’t hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    Insaf
    The Citygate Volkswagen Ruislip Team
  • Rating 5.0
    Very good. I thought there was a problem with a car order, but Nathan seemed to fix any issues with ease
    Response from Citygate Volkswagen Ruislip
    Hello Daniel,

    Thank you so much for taking the time to leave us a fantastic review! We're thrilled to hear that Nathan was able to assist you and resolve any concerns with your car order smoothly. Providing excellent service is our top priority, and it's wonderful to know that we met your expectations. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Citygate Volkswagen Ruislip.

    Best regards,
    Insaf
    The Motability Scheme Team
  • Rating 5.0
    Very good and very helpful
    Response from Citygate Volkswagen Ruislip
    Dear Mahera K.,

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you found our service very good and helpful. Your feedback is incredibly valuable to us, and it motivates our team to continue providing the best possible experience for our customers. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Citygate Volkswagen Ruislip.

    Best regards,
    The Motability Scheme Team at Citygate Volkswagen Ruislip
  • Rating 5.0
    The service was really good. They completed all the work alao cleaned the car, and returned it on time.
    Response from Citygate Volkswagen Ruislip
    Hello Maria,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you were pleased with the service you received at Citygate Volkswagen Ruislip. It's great to know that our team completed all the work to your satisfaction, cleaned your car, and returned it on time. Your feedback is incredibly valuable to us, and we are delighted to have met your expectations. If there is anything else we can assist you with in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Nikolai.
  • Rating 5.0
    Done services professionally and smoothly
    Response from Citygate Volkswagen Ruislip
    Hello Axmed,

    Thank you so much for taking the time to leave us such a positive review! We are thrilled to hear that you found our services to be professional and smooth. Providing excellent service is our top priority, and it’s wonderful to know that we met your expectations. If you have any further feedback or need assistance in the future, please don’t hesitate to reach out. We look forward to serving you again at Citygate Volkswagen Ruislip.

    Best regards,
    Insaf
    The Motability Scheme Team at Citygate Volkswagen Ruislip
  • Rating 5.0
    From start to finish Richard looked after me. Made me feel welcome and discussed all options with me before I made a decision. He talked me through how the car worked throughly and made sure I felt confident and safe before I left with the car.
  • Rating 5.0
    experience was so good and easy smooth running and collected the car smoothly
  • Rating 5.0
    Fantastic
  • Rating 5.0
    Great customer service, very friendly staff and helpful
  • Rating 5.0
    My experience with Citygate Volkswagen Ruislip was great. Omar salesman was very helpful in everywhere and I suggest future customers to go to Citygate Volkswagen Ruislip due to their warm welcome.
  • Rating 5.0
    Very professional staff
  • Rating 5.0
    All good. No bad experience. Specially Chase is superb and her customer service ia top-notch.
  • Rating 5.0
    Very friendly staff and a great service by Claire.
  • Rating 5.0
    Everything was easy and smooth with very good customer service.
  • Rating 5.0
    Easy process
  • Rating 3.0
    My experience has not been good. The only reason I go there is because of Marc in the service department
  • Rating 5.0
    Quick and perfect friendly team
  • Rating 4.0
    They’re all good and I’m happy

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