Motability Scheme at Lexus Twickenham
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 10:00 - 16:00
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Contact information
Address
161 Chertsey Road
Twickenham TW1 1ER
GB
Phone Number
Call Lexus Twickenham on 020 8892 2523
020 8892 2523
Website
Email
Reviews
Find or leave a review on Google
Showroom details 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 10:00 - 16:00Toggle Hours
Showroom details
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 10:00 - 16:00
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 09:00 - 18:00 |
| Tuesday | 09:00 - 18:00 |
| Wednesday | 09:00 - 18:00 |
| Thursday | 09:00 - 18:00 |
| Friday | 09:00 - 18:00 |
| Saturday | 09:00 - 18:00 |
| Sunday | 10:00 - 16:00 |
Motability Scheme specialists:
- Dave Kearon
- Joseph Hamlett
- Philip Greally
- Dumitru Serbin
- Lee Wells
- James Greenaway
- Manaal Pasha
We recommend calling and booking an appointment before visiting.
Service centre details 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 13:00Closed Today Toggle Hours
Service centre details
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 13:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 08:00 - 13:00 |
| Sunday | Closed |
Motability service specialists:
- Christopher Wong
- Kam Patel
- Dmitrii Panshin
- Samantha Roth
- Baskal Salem
We recommend calling and booking an appointment before visiting.
Click pin to expand map
Accessibility features at Lexus Twickenham
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entranceThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK
- Designated quiet opening times
This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK - Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Welcome to Lexus Twickenham
Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.
Lexus Twickenham can help you by:
- Confirming your eligibility for the Motability Scheme
- Supporting you in choosing the right car
- Arranging a test drive
- Ordering and supplying your new Motability Scheme car
- Servicing and maintaining your car
Contact Lexus Twickenham on 02088922523 to make an appointment with our Motability Scheme specialist.
Reviews at Lexus Twickenham
- Rating 5.0Oct 11, 2024Really helpful
- Rating 5.0Oct 8, 2024Very helpfulResponse from Lexus TwickenhamOct 8, 2024Hello Ali,
Thank you for rating us 5 stars at Lexus Twickenham. We are pleased you had a positive experience.
Kind regards,
Matthew,
The Customer Experience Team - Rating 5.0Jun 14, 2024The process went very smoothly and Lee explained everything I needed to knowResponse from Lexus TwickenhamJun 17, 2024Hello Peter, thank you for the great review. We really appreciate you taking the time to feedback. We look forward to welcoming you back to Lexus Twickenham again soon.
Kind regards,
Matt,
The Customer Experience Team - Rating 5.0Jun 29, 2023Great customer service from Phillip GreallyResponse from Lexus TwickenhamJul 5, 2023Hello Shayan, thank you for your feedback and for rating our service 5 stars. We are very happy to hear that you were pleased with the services provided to you by Phillip on your last visit.
Kind regards
Sophie
The Customer Experience Team - Rating 5.0Mar 29, 2023Great customer service, very smooth easy processResponse from Lexus TwickenhamMar 29, 2023Hi Taru, thank you for rating our Lexus Twickenham branch with 5 stars. We are glad that you found the experience a smooth one and we look forward to welcoming you again in the future. Kind regards, Sophie, The Customer Experience Team
- Rating 5.0Feb 7, 2023Chap was very knowledgable & helpful and went the extra mile, the receptionist was a young chap Blk hair he was great to and helped with the coffee machine as very high tech he to was very caring & thoughtful! Guys I spoke to in Lexus we’re great! I ordered car atraight away! Lexus Twickenham were the greatest! My name is Richard K. ! Toyota staff on the other hand were useless and knew nothing about war pensioners and made me so angry! Forget Toyota head to Lexus!Response from Lexus TwickenhamFeb 9, 2023Hi Richard, thank you very much for rating our Lexus branch with 5 stars. We are very pleased to know that you were well looked after by our Lexus team. We appreciate your custom and wish you many happy motoring miles in your car.
Kind regards
Sophie
The Customer Experience Team - Rating 5.0Nov 24, 2022Lee wells is a great sales person. He update us all the time with car collection. When collected the car he thoroughly explained all the car features. It was Great experience. Thank youResponse from Lexus TwickenhamDec 2, 2022Hello Alberto, thank you very much for taking the time to rate us. It is great to hear that you were happy with the service provided by Lee. We look forward to seeing you again in the future.
Kind regards,
Matt
The Customer Experience Team - Rating 5.0Aug 11, 2022Although we were the first motability scheme clients our agent Hiraj was very welcoming, polite and helpful.Response from Lexus TwickenhamAug 12, 2022Thank you for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will ensure that Hiraj receives the recognition he deserves and forward this to the management for you. Thank you Matt customer experience team.
Thank you for your five star review. We are pleased you found our team to be helpful when you visited Lexus Twickenham. We look forward to welcoming you again in the future.
Kind regards,
Sophie,
The Customer Experience Team