The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Welcome to TrustFord Alperton
At TrustFord we are passionate about improving the lives of our customers and their families, and supporting them in achieving greater independence.
With nearly 14,000 TrustFord Motability customers, we pride ourselves on offering award-winning personalised service and advice to help find the perfect Ford for you.
Our priority is to provide impartial, free guidance on the Motability scheme if you, or someone you care for, receives the Higher Rate Disability Living Allowance, Personal Independence Payment, War Pensioners' Mobility Supplement or Armed Forces Independence Payment, to make sure we find the best fit.
Contact TrustFord Alperton on 02080590880 to make an appointment with our Motability Scheme specialist.
Contact information
Find or leave a review on Google
Service centre details 07:00 - 18:00 07:00 - 18:00 07:00 - 18:00 07:00 - 18:00 08:00 - 13:00Closed Today Closed Today Toggle Hours
Day of the Week | Opening hours |
---|---|
Monday | 07:00 - 18:00 |
Tuesday | 07:00 - 18:00 |
Wednesday | 07:00 - 18:00 |
Thursday | 07:00 - 18:00 |
Friday | 08:00 - 13:00 |
Saturday | Closed |
Sunday | Closed |
Motability service specialists:
- Steve Hearne
- Craig Cross
- Jerome Stewart
Accessibility features at TrustFord Alperton
- Accessible car parkingAdditional InformationThe dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK
- Accessible toiletAdditional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entranceAdditional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK
- Designated quiet opening timesAdditional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK
- Hearing aid assistanceAdditional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableAdditional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesAdditional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Reviews at TrustFord Alperton
- Rating 5.0Oct 28, 2024Couldn't ask for more!Response from TrustFord AlpertonOct 28, 2024Thank you for your kind words - we're glad to have been of service!
- Rating 5.0Oct 15, 2024Excellent serviceResponse from TrustFord AlpertonOct 15, 2024Thank you for your kind words - we're glad to have been of service!
- Rating 5.0Aug 29, 2024As usual, very professional and courteous see.Response from TrustFord AlpertonAug 30, 2024Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
- Rating 4.0Aug 7, 2024Very well carried out no problems bit of a wait but okResponse from TrustFord AlpertonAug 8, 2024Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
- Rating 5.0Aug 6, 2024It was a really good experience and very happy with customer serviceResponse from TrustFord AlpertonAug 6, 2024Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards, Janet
- Rating 5.0Apr 8, 2024I received good serviceResponse from TrustFord AlpertonApr 8, 2024Thank you for your high star rating.
- Rating 5.0Feb 21, 2024The team at Alperton were extremely helpful and friendly and managed to do the service really quickly. Usually when a service is done it takes a whole day but I was surprised at how smooth this encounter was at this branch. Very pleased.Response from TrustFord AlpertonFeb 21, 2024Hello Nurjahan, and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. Kind regards, Janet
- Rating 5.0Feb 13, 2024Very friendly and professional service it was a pleasure to be thereResponse from TrustFord AlpertonFeb 13, 2024Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Janet
- Rating 5.0Jan 4, 2024Service was excellent.
Always can count on you sort my car out.Response from TrustFord AlpertonJan 5, 2024Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks Janet - Rating 5.0Dec 15, 2023Both the sales and service side of the business were amazing. I've used Alperton Ford for my last two Motability vehicles and will for my next.Response from TrustFord AlpertonDec 15, 2023Thank you so much for your kind words! We are so happy to hear that TrustFord Alperton were able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
- Rating 4.0Dec 6, 2023Very helpful and pleasantResponse from TrustFord AlpertonDec 6, 2023Thank you for your kind words - we're glad to have been of service!
- Rating 5.0Nov 23, 2023It was just a service but I was well looked afterResponse from TrustFord AlpertonNov 24, 2023Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Janet
- Rating 5.0Nov 15, 2023the engineer was absolutely amazing ..so helpful definitely a 5 Star from me ..Response from TrustFord AlpertonNov 15, 2023Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Janet
- Rating 5.0Oct 30, 2023excellent customer care as usual
10/10
would recommend to anyoneResponse from TrustFord AlpertonOct 30, 2023Hello Sean, and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. Kind regards, Jane - Rating 5.0Sep 21, 2023Good and fast serviceResponse from TrustFord AlpertonSep 25, 2023Hello Kristina H.. Thank you for taking the time to leave us a review about your visit.
- Rating 5.0Sep 14, 2023Very efficient polite good comms nice waiting roomResponse from TrustFord AlpertonSep 14, 2023Thank you for your kind words - we're glad to have been of service!
- Rating 5.0Sep 7, 2023I am very⁹ very satisfied with the warm welcome and the good service to my car. Thank u all.Response from TrustFord AlpertonSep 8, 2023It is great to know that you would rate us as 5 stars Mabel, thank you for taking the time to leave us this great review! Kind regards,
- Rating 5.0Aug 8, 2023Great ServiceResponse from TrustFord AlpertonAug 8, 2023Thank you for your kind words - we're glad to have been of service!
- Rating 5.0Jul 27, 2023Unma was very helpful and informative. Made sure I was comfortable and didn’t have to wait to long.Response from TrustFord AlpertonJul 28, 2023Thank you so much for your kind words! We are so happy to hear that Unma was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
- Rating 5.0Jul 18, 2023Great service from everyoneResponse from TrustFord AlpertonJul 19, 2023Thank you for your kind words - we're glad to have been of service!