Motability Scheme at TrustFord Alperton

5.0
Rating 5.0
(11 reviews)
07:00 - 19:00 07:00 - 19:00 07:00 - 19:00 07:00 - 19:00 07:00 - 19:00 08:00 - 14:00 10:00 - 16:00

Welcome to TrustFord Alperton

At TrustFord we are passionate about improving the lives of our customers and their families, and supporting them in achieving greater independence.

With nearly 14,000 TrustFord Motability customers, we pride ourselves on offering award-winning personalised service and advice to help find the perfect Ford for you.

Our priority is to provide impartial, free guidance on the Motability scheme if you, or someone you care for, receives the Higher Rate Disability Living Allowance, Personal Independence Payment, War Pensioners' Mobility Supplement or Armed Forces Independence Payment, to make sure we find the best fit.

Contact TrustFord Alperton on 03432181342 to make an appointment with our Motability Scheme specialist.

Contact information

Address
340-342 Athlon Road
Alperton
Wembley HA0 1BX
GB
Phone Number
Call TrustFord Alperton on 0343 218 1342
Email
Reviews
Visit dealer website

Service centre details
07:00 - 19:00 07:00 - 19:00 07:00 - 19:00 07:00 - 19:00 07:00 - 19:00 08:00 - 14:00 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday07:00 - 19:00
Tuesday07:00 - 19:00
Wednesday07:00 - 19:00
Thursday07:00 - 19:00
Friday07:00 - 19:00
Saturday08:00 - 14:00
Sunday10:00 - 16:00

Motability service specialists:

  • Jo Castle
  • David Bailiss
  • Kerry Thompson
We recommend calling and booking an appointment before visiting.

Accessibility features at TrustFord Alperton

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.
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Reviews at TrustFord Alperton

  • Rating 5.0
    Excellent service
    Response from TrustFord Alperton
    Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks Janet
  • Rating 5.0
    Staff are great always go out of their way for customers cant fault them
    Response from TrustFord Alperton
    Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks Janet
  • Rating 5.0
    Great service pick up on time and return. Thank you. X
    Response from TrustFord Alperton
    Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks Janet
  • Rating 5.0
    Customer service was great and salesperson was pleasant and thorough
    Response from TrustFord Alperton
    Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received and will ensure the team receives the recognition they deserve. Many thanks Janet
  • Rating 5.0
    Razmik Mejloumian
    Response from TrustFord Alperton
    Hello Razmik Markar M.. Thank you for taking the time to leave us a review about your visit. Janet
  • Rating 5.0
    Excellent service with a fast turnaround time, quoted two hours and did it in less . On current performance I would recommend them to anyone.
    Response from TrustFord Alperton
    Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received and will ensure the team receives the recognition they deserve. Many thanks Janet
  • Rating 5.0
    Definitely recommend ford the absolute quality from the staff and technicians thank you ford I was informed about everything that was done to the car Mr brady.c
    Response from TrustFord Alperton
    Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks Janet
  • Rating 5.0
    Very friendly and quick service
    Response from TrustFord Alperton
    Hello Derrick B.. Thank you for taking the time to leave us a 5 star review about your visit. Janet
  • Rating 5.0
    Anderson great customer service
    Response from TrustFord Alperton
    Hello Pauline Terresa A.. Thank you for taking the time to leave us a review about your visit. Janet
  • Rating 5.0
    Motability customer, Very busy but excellent customer service from everyone at this depot
    Response from TrustFord Alperton
    Hello Ashakumari and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. Kind regards, Janet
  • Rating 5.0
    I am very happy with the service I can give 10 out of 10 very good service
    Response from TrustFord Alperton
    We're thrilled to see that you enjoyed your visit at Trustford Alperton, thank you Paratcumar
Displaying reviews 1 - 3 out of the 11 most recent
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