Motability Scheme at Sytner Mercedes-Benz of Heathrow

Motability Scheme at Sytner Mercedes-Benz of Heathrow

3.5
Rating 3.5
(7 reviews)
08:00 - 18:30 08:00 - 18:30 08:00 - 18:30 08:00 - 18:30 08:00 - 18:30 08:00 - 14:00Closed Today

Contact information

Address
520 Stone Close
Yiewsley
West Drayton UB7 8JU
GB
Phone Number
Call Sytner Mercedes-Benz of Heathrow on 01895 456010
Reviews
Visit dealer website

Service centre details
08:00 - 18:30 08:00 - 18:30 08:00 - 18:30 08:00 - 18:30 08:00 - 18:30 08:00 - 14:00Closed Today
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:30
Tuesday08:00 - 18:30
Wednesday08:00 - 18:30
Thursday08:00 - 18:30
Friday08:00 - 18:30
Saturday08:00 - 14:00
SundayClosed

Accessibility features at Sytner Mercedes-Benz of Heathrow

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.
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Welcome to Sytner Mercedes-Benz of Heathrow

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Our trained Motability specialists are here to support you throughout the duration of your lease. Sytner Mercedes-Benz of Heathrow can help you by: Servicing and maintaining your car, Arranging the MOT at the end of your lease. Contact Sytner Mercedes-Benz of Heathrow on 01895456010 to make an appointment with our Motability specialist.

Reviews at Sytner Mercedes-Benz of Heathrow

  • Rating 3.0
    Ok Customer service
    Response from Sytner Mercedes-Benz of Heathrow
    Hello Makeda, I'm concerned and disappointed to receive your 3* rating and wonder if there is anything we could learn from your experience to help us be better. If you have any suggestions on how we may improve our service please don't hesitate to contact me directly. Kind Regards. Nicola Lee - Divisional Customer Experience Manager - nicolalee@sytner.co.uk
  • Rating 2.0
    Loan car arranged, but cancelled at last minute. And then they didn't wash the car as requested
    Response from Sytner Mercedes-Benz of Heathrow
    Hello Shahab, Thank you for leaving a review. I am very sorry to hear of your visit and for the service you received, this isn't the level of service we aim to provide. I will be sure to pass your feedback onto the relevant managers to make them aware of your experience, so that this can be addressed within the team to improve our services moving forward. I do apologise for any inconvenience this may have caused. Best regards, Nicola Lee - Customer Experience Manager
  • Rating 2.0
    The tiers of my car get scratches a lot after I had the service of the car in Heathrow store
    Response from Sytner Mercedes-Benz of Heathrow
    Dear Safwan, I would personally like to extend my apologies on behalf of Mercedes-Benz of Heathrow. We appreciate this feedback as is important for us to be able to address problems and resolve them to prevent them happening in the future. Kind Regards, Angela Blacklaw, Divisional Head of Customer Service.
  • Rating 4.0
    Really nice people aspecially the lady at reception
    Response from Sytner Mercedes-Benz of Heathrow
    Hello Beqir, I am delighted to learn that your visit to Mercedes-Benz of Heathrow was a pleasurable one, we always endeavour to provide our customers with the best experience possible. Thank you for taking the time to leave us a fantastic 5* rating and review, your feedback is important to us, and very much appreciated. Kind regards, Nicola Lee - Divisional Customer Experience Manager
  • Rating 5.0
    Good
    Response from Sytner Mercedes-Benz of Heathrow
    Dear Muhammad, Thank you for your wonderful feedback concerning your experience with Mercedes-Benz of Heathrow. We hope you will enjoy many more years of excellent service from your vehicle as well as from our organisation. Kind Regards, Angela Blacklaw, Divisional Head of Customer Service.
  • Rating 4.0
    The wait was quite long
  • Rating 5.0
    There very good with customer service best I've had so far.

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