The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Contact information
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Service centre details 08:00 - 18:30 08:00 - 18:30 08:00 - 18:30 08:00 - 18:30 08:00 - 18:30 08:00 - 14:00Closed Today Toggle Hours
Day of the Week | Opening hours |
---|---|
Monday | 08:00 - 18:30 |
Tuesday | 08:00 - 18:30 |
Wednesday | 08:00 - 18:30 |
Thursday | 08:00 - 18:30 |
Friday | 08:00 - 18:30 |
Saturday | 08:00 - 14:00 |
Sunday | Closed |
Motability service specialists:
- Zafar Sardar
- Quincy Osei
Accessibility features at Sytner Mercedes-Benz of Heathrow
- Accessible car parkingAdditional InformationThe dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK
- Accessible toiletAdditional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entranceAdditional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK
- Designated quiet opening timesAdditional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK
- Hearing aid assistanceAdditional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableAdditional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesAdditional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Welcome to Sytner Mercedes-Benz of Heathrow
Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.
Our trained Motability specialists are here to support you throughout the duration of your lease. Sytner Mercedes-Benz of Heathrow can help you by: Servicing and maintaining your car, Arranging the MOT at the end of your lease. Contact Sytner Mercedes-Benz of Heathrow on 01895456010 to make an appointment with our Motability specialist.
Reviews at Sytner Mercedes-Benz of Heathrow
- Rating 5.0Nov 1, 2024Absolutely fantastic, so informing & personal care was their top of the list , Thank you so much for all your kind help .Response from Sytner Mercedes-Benz of HeathrowNov 3, 2024Hello Nigel, What a fabulous review you have kindly left for the team here at Mercedes-Benz of Heathrow. I am extremely proud of both our dealership and our team as they are all champions at delivering great customer service, which I am delighted to learn is echoed in your comments. I am so pleased that your experience with us was a memorable one and look forward to you visiting us again in the future. Kind regards, Nicola Lee, Divisional Customer Experience Manager
- Rating 5.0Sep 13, 2024Great customer service quick and sufficient.Response from Sytner Mercedes-Benz of HeathrowSep 20, 2024Hi Shaun, We are delighted to learn that you've had a great experience with us at Mercedes-Benz of Heathrow. We strive to provide our customers with the highest level of service and we are glad that we were able to meet your expectations. We value your feedback and we look forward to welcoming you again in the not too distant future. Thank you for choosing us and for taking the time to share your experience. Kind regards, Nicola Lee, Divisional Customer Experience Manager
- Rating 3.0Oct 9, 2023Ok Customer serviceResponse from Sytner Mercedes-Benz of HeathrowOct 9, 2023Hello Makeda, I'm concerned and disappointed to receive your 3* rating and wonder if there is anything we could learn from your experience to help us be better. If you have any suggestions on how we may improve our service please don't hesitate to contact me directly. Kind Regards. Nicola Lee - Divisional Customer Experience Manager - nicolalee@sytner.co.uk
- Rating 2.0May 4, 2023Loan car arranged, but cancelled at last minute. And then they didn't wash the car as requestedResponse from Sytner Mercedes-Benz of HeathrowMay 26, 2023Hello Shahab, Thank you for leaving a review. I am very sorry to hear of your visit and for the service you received, this isn't the level of service we aim to provide. I will be sure to pass your feedback onto the relevant managers to make them aware of your experience, so that this can be addressed within the team to improve our services moving forward. I do apologise for any inconvenience this may have caused. Best regards, Nicola Lee - Customer Experience Manager
- Rating 2.0Apr 20, 2023The tiers of my car get scratches a lot after I had the service of the car in Heathrow storeResponse from Sytner Mercedes-Benz of HeathrowJun 23, 2023Dear Safwan, I would personally like to extend my apologies on behalf of Mercedes-Benz of Heathrow. We appreciate this feedback as is important for us to be able to address problems and resolve them to prevent them happening in the future. Kind Regards, Angela Blacklaw, Divisional Head of Customer Service.
- Rating 4.0Feb 6, 2023Really nice people aspecially the lady at receptionResponse from Sytner Mercedes-Benz of HeathrowMar 6, 2023Hello Beqir, I am delighted to learn that your visit to Mercedes-Benz of Heathrow was a pleasurable one, we always endeavour to provide our customers with the best experience possible. Thank you for taking the time to leave us a fantastic 5* rating and review, your feedback is important to us, and very much appreciated. Kind regards, Nicola Lee - Divisional Customer Experience Manager
- Rating 5.0Dec 29, 2022GoodResponse from Sytner Mercedes-Benz of HeathrowJul 3, 2023Dear Muhammad, Thank you for your wonderful feedback concerning your experience with Mercedes-Benz of Heathrow. We hope you will enjoy many more years of excellent service from your vehicle as well as from our organisation. Kind Regards, Angela Blacklaw, Divisional Head of Customer Service.
- Rating 4.0Oct 29, 2022The wait was quite long
- Rating 5.0Sep 27, 2022There very good with customer service best I've had so far.