Motability Scheme at Allingtons Citroen Ashington

4.8
Rating 4.8
(28 reviews)
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 10:00 - 15:00
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Contact information

Address
11 Freeman Way
Ashington NE63 0YB
GB
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Phone Number
Call Allingtons Citroen Ashington on 01670 817997
01670 817997
01670 817997
Website

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Email

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Feedback

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Reviews

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Showroom details
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 10:00 - 15:00
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Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 17:00
Sunday10:00 - 15:00

Motability Scheme specialists:

  • Brian Dorman
  • Scott Middleton
  • Wesley Tighe
  • Jason Fish
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 17:00
Tuesday08:30 - 17:00
Wednesday08:30 - 17:00
Thursday08:30 - 17:00
Friday08:30 - 17:00
Saturday08:30 - 12:00
SundayClosed

Motability service specialists:

  • Nicola Milligan
  • John Dunn
  • Malcolm Burton
  • Krystal Quenet
  • Steven Obyrne
We recommend calling and booking an appointment before visiting.
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Accessibility features at Allingtons Citroen Ashington

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Allingtons Citroen Ashington

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

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Allingtons Citroen Ashington can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Allingtons Citroen Ashington on 01670817997 to make an appointment with our Motability Scheme specialist.

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Reviews at Allingtons Citroen Ashington

  • Rating 5.0
    Very efficient and friendly. Listened to my needs with reference to the loan vehicle I needed whilst my car was being serviced and provided a more than adequate vehicle to use.
  • Rating 5.0
    Great service from garage.
    Picked up as my Citroën is a wav it was picked up n brought back.
    Cant thank them enough for this .
  • Rating 5.0
    Very helpful, everything very well explained which I appreciate
  • Rating 5.0
    Quick and easy
  • Rating 5.0
    Relaxed, informative and very helpful
  • Rating 5.0
    Easy booking staff friendly and welcoming fast and efficient service 5*
    Tracey.S
  • Rating 5.0
    Super
  • Rating 5.0
    Very good customer service
  • Rating 5.0
    Easy no hassle ordering or delivery of new car
  • Rating 5.0


    Great customer service
  • Rating 5.0
    Great service
  • Rating 5.0
    Fantastic service from beginning to end and the extra special touch of finding a registration plate with my initials on! I would highly recommend Allingtons.
  • Rating 5.0
    Very happy with my experience. They were polite and friendly and they sorted out my queries and hoovered/cleaned my car.

    Thank you
  • Rating 5.0
    Great customer service cathy evans
  • Rating 5.0
    Excellent customer service and excellent support
  • Rating 5.0
    Good professional experience.
  • Rating 5.0
    Seamless service. Collection and return with cleaner vehicle in a timely manner great.
  • Rating 3.0
    I originally placed an order for the Caramel Brown Citroen e-C4 but was then told that the colour was discontinued so I chose grey however, as I am registered blind I thought a brighter colour would be better to help me spot the car so I asked if I could change to the red. I was told that the red would require a £100 payment. I enquired at other Citroen Motability dealers and found that they did not charge any extra for the red, Scott agreed to waiver the payment, which I appreciate (I would have gone to another garage otherwise).
    I was not asked which colour inserts I wanted and when asked which colour had been ordered and if I could choose I was told that it would be too late to amend the order and if I wanted to change it would be a complete new application (by which time the AP had increased) so I declined.
    I contacted Scott a few times to ask about build date but was told that until a chassis number was available there was no information. I was never given any details of build date or shipping date - which I would have like to have known. I stopped asking for details as I felt as if I was being a bother.
    I received a telephone call on Monday 20th March asking if I could collect the car on the following Thursday at 4pm. That date was not convenient, albeit quite short notice which is why I had queried build/shipping dates as I could have planned in advance as my husband had to give his work place change of vehicle details in order for him to access the car park etc.
    I arranged to collect the car on Monday 27th March at 10am. Scott asked for my letter with my PIN on and entered it himself without my permission. This is NOT supposed to happen and I am meant to enter it and also I wanted my husband to give the car a onceover before accepting it.
    We did have initial problems with certain things not working on the car and apparently Scott was very good to deal with it and got the car straight into the service department where the problem was sorted instantly. I was not party to any of that as my husband spoke to Scott and took the car back to your dealership on my behalf.
    Following this experience, I would be hesitant to use Allingtons again for a Motability car however, the service department are excellent as I have used them to deal with my previous Motability car.
  • Rating 5.0
    Good, done all they could despite manufacturing delays .
  • Rating 5.0
    Great customer service

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