Motability Scheme at Pulman Škoda Cramlington

4.9
Rating 4.9
(144 reviews)
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 11:00 - 16:00
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Contact information

Address
Northumberland
Cramlington NE23 7RH
GB
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Phone Number
Call Pulman Škoda Cramlington on 01670 733373
01670 733373
01670 733373
Website

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Email

Email us

Reviews

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Showroom details
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 11:00 - 16:00
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Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 17:00
Sunday11:00 - 16:00

Motability Scheme specialists:

  • Ian Brunniche
  • Sean Brown
  • Christopher Robinson
  • Dan Purdy
  • Scott Diamond
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 17:00
Tuesday08:30 - 17:00
Wednesday08:30 - 17:00
Thursday08:30 - 17:00
Friday08:30 - 17:00
Saturday09:00 - 12:00
SundayClosed

Motability service specialists:

  • Jillian Morris
  • Blayne Fitzjohn
  • Denise Slade
We recommend calling and booking an appointment before visiting.
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Accessibility features at Pulman Škoda Cramlington

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Pulman Škoda Cramlington

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

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Pulman Škoda Cramlington can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Pulman Škoda Cramlington on 01670733373 to make an appointment with our Motability specialist.

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Reviews at Pulman Škoda Cramlington

  • Rating 5.0
    Sean was amazing, so helpful and knowledgeable. He made the experience so easy.
    Response from Pulman Škoda Cramlington
    Hi Francesca,

    Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that Sean was able to provide you with such a helpful and knowledgeable experience. It's fantastic to know that he made your visit easy and enjoyable. Your 5* rating means a lot to us, and we will be sure to pass along your compliments to Sean. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to welcoming you back to Pulman Škoda Cramlington in the future.

    Best regards,
    The Pulman Škoda Cramlington Team
  • Rating 5.0
    First class
    Response from Pulman Škoda Cramlington
    Hi Susan,

    Thank you so much for taking the time to leave us your 5* review! We are thrilled to hear that you had a first-class experience with us at Pulman Škoda Cramlington. Your feedback is incredibly important to us, and it’s great to know that we met your expectations. If there’s anything else we can do for you, please don’t hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    The Pulman Škoda Cramlington Team
  • Rating 5.0
    Verry good
    Response from Pulman Škoda Cramlington
    Hello Susan,

    Thank you so much for taking the time to leave us a review. We're thrilled to hear that you had a very good experience with us at Pulman Škoda Cramlington. Your feedback is incredibly valuable to us, and we're delighted to know that we met your expectations. If there's anything else we can do for you, please don't hesitate to reach out.

    Best regards,
    The Pulman Škoda Cramlington Team
  • Rating 5.0
    Mr diamond was really lovely and helpful
    Response from Pulman Škoda Cramlington
    Hi Cheryl,

    Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that you had such a positive experience. Your feedback is greatly appreciated and will be shared with the team. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,

    The Pulman Škoda Cramlington Team
  • Rating 5.0
    Sean's customer service was fantastic, he made the whole process painless. Couldn't recommend him more
    Response from Pulman Škoda Cramlington
    Hi Joey,

    Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Sean provided you with fantastic customer service. Your recommendation means a lot to us. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to seeing you again at Pulman Škoda Cramlington.

    Best regards,
    The Motability Scheme Team
  • Rating 5.0
    The experience was excellent Sean the dealer was informative and very helpful and friendly I would strongly recommend him to anyone
    Response from Pulman Škoda Cramlington
    Hello Ian,

    Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you had an excellent experience at Pulman Škoda Cramlington. It's wonderful to know that Sean was informative, helpful, and friendly during your visit. We truly appreciate your recommendation and your kind words will be passed along to Sean and the team. We look forward to serving you again in the future!

    Best regards,
    The Pulman Škoda Cramlington Team
  • Rating 5.0
    Excellent throughout the whole process. Ian was a mine of knowledge and as a first time motability customer gave me lots of advice.
    Response from Pulman Škoda Cramlington
    Hello Jason,

    Thank you so much for taking the time to leave such a positive review! We're thrilled to hear that your experience with us was excellent throughout the whole process. Ian is indeed a valuable member of our team, and we're glad he could provide you with the knowledge and advice you needed as a first-time Motability customer. Your feedback is greatly appreciated, and we look forward to assisting you again in the future.

    Best regards,
    The Pulman Škoda Cramlington Team
  • Rating 5.0
    The salesman was very helpful and explained every step of the way,keeping me up-to-date.
    Response from Pulman Škoda Cramlington
    Hi Allison,

    Thank you for taking the time to share your wonderful feedback with us, your 5-star rating is greatly appreciated! We are thrilled to hear that you had a positive experience. Keeping our customers informed and comfortable throughout the process is a top priority for us at Pulman, and your kind words affirm that we are on the right track.

    Thank you once again for your support and trust in Pulman.

    Best regards,
    Pulman Škoda Cramlington Team
  • Rating 5.0
    very informative and caring
    Response from Pulman Škoda Cramlington
    Hello Lauren,

    Thank you so much for taking the time to leave us your review! We are thrilled to hear that you found our service both informative and caring. At Pulman we strive to provide the best experience for our customers, and your feedback truly means a lot to us. We look forward to seeing you again in the future!

    Best regards,
    The Pulman Škoda Cramlington Team
  • Rating 5.0
    Very friendly not at all a pushy sales person
    Response from Pulman Škoda Cramlington
    Hi Peter,

    Thank you for your 5-star review! We're thrilled to hear that you had a friendly and pressure-free experience with our team at Pulman Škoda Cramlington. Our goal is to ensure that every customer feels comfortable and well-informed, and it's wonderful to know that we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to seeing you again!

    Best regards,
    The Pulman Škoda Cramlington Team
  • Rating 5.0
    Sean was very knowledgeable about the product and made it very easy for me
    Response from Pulman Škoda Cramlington
    Hi Paul,

    Thank you so much for taking the time to share your positive experience with us at Pulman Škoda Cramlington. We are thrilled to hear that Sean was able to assist you effectively and make the process easy for you. Your feedback is incredibly valuable to us, and it’s wonderful to know that our team is meeting your expectations. We look forward to seeing you again in the future.

    Best regards,
    The Pulman Škoda Cramlington Team
  • Rating 5.0
    Fantastic service
    Response from Pulman Škoda Cramlington
    Hello Colin,

    Thank you for your review! We are thrilled to hear that you received such fantastic service at our Pulman Škoda Cramlington branch. Providing top-notch service is our priority, and it's great to know that we met your expectations. If you have any further feedback or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    The Pulman Škoda Cramlington Team
  • Rating 5.0
    Can’t fault them as they were great and understanding keep up the good work
    Response from Pulman Škoda Cramlington
    Hi Edward,

    Thank you so much for your fantastic review! We're thrilled to hear that you had a great experience with us at Pulman Škoda Cramlington, your feedback is invaluable in reassuring us that we're on the right track to meeting our customers expectations. We truly appreciate your kind words and look forward to serving you again in the future.

    Best regards,
    Pulman Škoda Cramlington
  • Rating 5.0
    Scott was very attentive and knowledgeable. Great handover.
    Response from Pulman Škoda Cramlington
    Hello Tracey,

    Thank you so much for taking the time to leave your 5-star rating! We're thrilled to hear that Scott provided you with attentive and knowledgeable service during your visit. It's great to know that the handover went smoothly and met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    Pulman Škoda Cramlington
  • Rating 5.0
    The Dan who works at the dealership is a credit to the store, constantly giving me updates on the progress of the car being built. Absolutely outstanding customer service from him and cant thank him enough..
    Response from Pulman Škoda Cramlington
    Hello David,

    Thank you for this wonderful review. We are thrilled to hear about your positive experience with Dan at our dealership. Providing outstanding customer service is something we strive for, and it's fantastic to know that Dan has been able to keep you updated throughout the process.

    We look forward to seeing you again in the future.

    Best regards,
    The Pulman Škoda Cramlington Team
  • Rating 5.0
    Brilliant service
    Response from Pulman Škoda Cramlington
    Hello Colin,

    Thank you so much for taking the time to leave us your 5-star review! We are thrilled to hear that you received brilliant service during your visit. Thank you for choosing Pulman for your Motability car!

    Best regards,
    The Pulman Škoda Cramlington Team
  • Rating 5.0
    Excellent service, very helpful and friendly 5 star service
    Response from Pulman Škoda Cramlington
    Hi Julie,

    Thank you so much for your kind words! We are so happy to hear that we were able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you for your positive review!

    Kind regards,
    The Pulman Škoda Cramlington Team
  • Rating 5.0
    Very friendly and professional
    Made me feel at ease strait away
    I would recommend pulman skoda
    100 percent
    Response from Pulman Škoda Cramlington
    Hi James,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you found our team friendly and professional, and that you felt at ease during your visit. Your recommendation means a lot to us, and we are delighted to have earned your trust and a 5-star rating.
    We look forward to seeing you again at Pulman Škoda Cramlington.

    Best regards,
    The Pulman Škoda Cramlington Team
  • Rating 5.0
    Very good and helpful
    Response from Pulman Škoda Cramlington
    Hello Ian,

    Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that you found our service very good and helpful. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to seeing you again!

    Best regards,
    The Pulman Škoda Cramlington Team
  • Rating 5.0
    It was very easy and straightforward
    Response from Pulman Škoda Cramlington
    Hello Steven,

    Thank you so much for taking the time to leave us a review! We're thrilled to hear that you found your experience with us at Pulman Škoda Cramlington to be easy and straightforward. Providing excellent service is our top priority, and your feedback is greatly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Pulman Škoda Cramlington Team

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