Motability Scheme at SG Petch Kia Darlington

4.7
Rating 4.7
(66 reviews)
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:30Closed Today

Welcome to SG Petch Kia Darlington

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

SG Petch Kia Darlington can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact SG Petch Kia Darlington on 01325488886 to make an appointment with our Motability specialist.

Contact information

Address
McMullen Road
Darlington DL1 1XZ
GB
Phone Number
Call SG Petch Kia Darlington on 01325 488886
Email
Reviews
Visit dealer website

Showroom details
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:30Closed Today
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 17:30
SundayClosed

Motability Scheme specialists:

  • Andrew Mellanby
  • Ryan Robertson
  • Ross Mccann
  • Matthew Newell
  • Shaun Harker
  • Anthony Nelson
  • Rosie Edmonds
  • Max Barraclough
  • Shannon Condron
  • Georgia Andrews
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday08:30 - 12:30
SundayClosed

Motability service specialists:

  • Mike Smith
  • Bethany Hayden
We recommend calling and booking an appointment before visiting.
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Accessibility features at SG Petch Kia Darlington

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at SG Petch Kia Darlington

  • Rating 5.0
    In garage good, not sure if they checked tye pressure, dust caps missing have to get new ones
    Response from SG Petch Kia Darlington
    Hi John, thank you for taking the time to give us your feedback. We're pleased you're happy with the service overall. We checked the tyre pressures, but if you'd like to call in at a time that's convenient for you, we'll rectify the issue regarding the dust caps for you.
  • Rating 5.0
    Great, the salesman was very knowledgeable and nothing was too much. Trouble has kept me in touch with all the details of my order.
    Response from SG Petch Kia Darlington
    Thank you for your kind words. We're glad you enjoyed your visit to our dealership. See you again soon.
  • Rating 5.0
    Very easy to book a test drive via the dealership website.

    Arrived at the dealership for the test drive and was warmly greeted by the staff.

    Once the test drive paperwork was completed, I took the vehicle for a test over a number of differing road types and had a good play with the updated controls.

    I decided to order the vehicle during the test drive and upon return to the dealership, I was dealt with very quickly and professionally by Rosie, the Motability salesperson. I found Rosie to be very knowledgeable, helpful and friendly.

    The order process went through very smoothly.

    Overall, another excellent experience at SG Petch Kia in Darlington. The friendly helpful staff, in both sales and service departments really do make this dealership a pleasure to deal with.
    Response from SG Petch Kia Darlington
    Thank you for your kind words. We're glad you enjoyed your visit to our dealership. See you again soon.
  • Rating 5.0
    The hand over was very smooth they were very informative over the car and how things work. They made me feel confident and relaxed when I left
    Response from SG Petch Kia Darlington
    Thank you for your kind words, we're glad to have been of service! Enjoy your new car.
  • Rating 5.0
    Shaun was fantastic
    Response from SG Petch Kia Darlington
    Thank you for your custom, Felix and your kind words. Enjoy your new car.
  • Rating 5.0
    Absolutely fantastic, thank you so much for your help and kindness.
    Response from SG Petch Kia Darlington
    You're welcome, Leigh. Thank you for your custom and see you again soon.
  • Rating 5.0
    Easy to book MOT online and request a courtesy car.

    I was dealt with by Rachel in Kia Service reception who was very friendly, helpful and professional.

    Overall excellent service.
    Response from SG Petch Kia Darlington
    Thank you for sharing your positive feedback! We're glad to hear Rachel made the process a smooth and excellent experience for you. We appreciate your custom!
  • Rating 5.0
    Really good customer service. Really helpful and Really easy to order. Would definitely recommend.
    Response from SG Petch Kia Darlington
    Thank you for the great feedback. We look forward to welcoming you back to the dealership soon.
  • Rating 5.0
    Great service and care as usual
    Response from SG Petch Kia Darlington
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Very helpful explained everything we wanted to know
    Response from SG Petch Kia Darlington
    Hi Jean, thank you for the great feedback and for taking the time to write a review. We look forward to seeing you back at the dealership when it's time to collect your new car.
  • Rating 4.0
    Great customer service however they should have washed it
    Response from SG Petch Kia Darlington
    Thank you for your feedback. We're sorry to hear that your car was not washed after your visit. Occasionally, in the late afternoon, our contractors may have already concluded their work, making it impractical to provide this service. Nevertheless, we will ensure that your feedback reaches our service department for their consideration and review.
  • Rating 5.0
    First Class
    Response from SG Petch Kia Darlington
    Thank you for your kind words, Roy.
  • Rating 5.0
    Great customer service
    Response from SG Petch Kia Darlington
    Thank you, Deborah, your feedback is very much appreciated.
  • Rating 4.0
    Very pleased with my service . Friendly staff made my visit so easy
    Response from SG Petch Kia Darlington
    We're pleased you had a great experience, Maureen! Our staff are here to make things easy for you. If you ever need assistance again, don't hesitate to reach out.
  • Rating 5.0
    Great service
    Response from SG Petch Kia Darlington
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Great service spot on
    Response from SG Petch Kia Darlington
    Thank you for your kind words Paul, we're glad to have been of service!
  • Rating 5.0
    Very patient lots to learn
    Excellent road drive helped a lot. Cheers Derrick
    Response from SG Petch Kia Darlington
    We're glad to hear Derrick was patient and helpful during the test drive, Ann! Enjoy your new car.
  • Rating 5.0
    Really good and supportive advice regarding my questions whilst considering a new car with Kia Darlington. Sean was brilliant and gave lots of advice without any waffle you might expect. Overall, very happy with the service.
    Response from SG Petch Kia Darlington
    Thank you for sharing your experience with us, Phillip! We're pleased to hear that you received really good and supportive advice from Sean. Should you have any further questions or require assistance in the future, please don't hesitate to reach out. We look forward to seeing you again in the future.
  • Rating 5.0
    Great customer service. Great staff and a very good experience overall.
    Response from SG Petch Kia Darlington
    Thank you so much for sharing your positive experience with our service department. I'm thrilled to hear that we were able to meet your expectations and provide you with a great experience. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We appreciate your feedback and look forward to seeing you again!
  • Rating 5.0
    One of the best experiences from a car dealership
    Response from SG Petch Kia Darlington
    Thank you for your kind words! It's great to hear that your experience has been enjoyable. If there's anything else we can assist you with or any further questions you have, please don't hesitate to let us know.

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