Motability Scheme at Pulman Škoda Durham

4.9
Rating 4.9
(175 reviews)
08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 17:00 10:30 - 16:30
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Contact information

Address
Broomside Park
Belmont Industrial Estate
Durham DH1 1HP
GB
Get directions
Phone Number
Call Pulman Škoda Durham on 0191 383 7500
0191 383 7500
0191 383 7500
Website

Visit dealer website

Email

Email us

Reviews

Find or leave a review on Google

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Showroom details
08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 17:00 10:30 - 16:30
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Opening hours:
Day of the WeekOpening hours
Monday08:30 - 19:00
Tuesday08:30 - 19:00
Wednesday08:30 - 19:00
Thursday08:30 - 19:00
Friday08:30 - 19:00
Saturday08:30 - 17:00
Sunday10:30 - 16:30

Motability Scheme specialists:

  • Christopher Robinson
  • David Nichols
  • Alex Bowden
  • Joanne Ackroyd
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 12:00
SundayClosed

Motability service specialists:

  • Emma Thompson
  • Jillian Morris
We recommend calling and booking an appointment before visiting.
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Accessibility features at Pulman Škoda Durham

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Pulman Škoda Durham

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

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Pulman Škoda Durham can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Pulman Škoda Durham on 01913837500 to make an appointment with our Motability specialist.

Visit dealer website

Reviews at Pulman Škoda Durham

  • Rating 5.0
    Joanne was great very friendly guy me at ease and discussed everything
    Response from Pulman Škoda Durham
    Hi Suzanne,

    Thank you so much for taking the time to leave us your review! We are thrilled to hear that Joanne was able to make you feel at ease and provided you with a friendly and informative experience. Your feedback is incredibly valuable to us, and we are delighted to know that you had a positive experience at Pulman Škoda Durham.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Pulman Škoda Durham Team
  • Rating 5.0
    Very helpful and made me a latte and told me how it works very happy thank you
    Response from Pulman Škoda Durham
    Hello James,

    Thank you so much for taking the time to leave us a review! We're thrilled to hear that you found our service helpful and enjoyed the latte. It's always our goal to ensure our customers have a positive experience, and we're delighted to know we met your expectations.

    If you have any more questions or need further assistance, please don't hesitate to reach out.

    Best regards,
    The Pulman Škoda Durham Team
  • Rating 5.0
    Excellent service, the work was carried out quickly and efficiently. The staff were friendly and helpful. I couldn’t ask for more
    Response from Pulman Škoda Durham
    Hello Dominic,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had an excellent experience with us at Pulman Škoda Durham. It's great to know that our team was able to provide quick and efficient service, and that you found our staff friendly and helpful. Your feedback is incredibly valuable to us, and it motivates us to continue delivering the best service possible.

    If there's anything we can do for you in the future, please don't hesitate to get in touch!

    Best regards,
    The Pulman Škoda Durham Team
  • Rating 5.0
    I had an excellent experience from start to finish. Dave was very welcoming and very helpful throughout the whole process. I would highly recommend Pulman Škoda Durham l.
    Response from Pulman Škoda Durham
    Hi Tom,

    Thank you so much for taking the time to share your wonderful feedback! We're thrilled to hear that you had an excellent experience from start to finish. Your recommendation means a lot to us, and we're delighted to have met your expectations. If you ever need any further assistance or have any questions, please don't hesitate to get in touch.

    Best regards,
    The Pulman Škoda Durham Team
  • Rating 5.0
    Yes Joanne is very helpful and easily to communicate and explained, offered us to drive test to see how I felt but love it
    Response from Pulman Škoda Durham
    Hello Julie,

    Thank you so much for your 5-star review! We are thrilled to hear that Joanne was able to assist you effectively and make your experience with us a positive one. It's great to know that you enjoyed the test drive and felt comfortable with the process. If you have any questions or need further assistance, please don't hesitate to reach out.

    Best regards,
    The Pulman Škoda Durham Team
  • Rating 5.0
    Enjoyable experience. Salesman was very friendly and knowledgeable
    Response from Pulman Škoda Durham
    Hi Karen,

    Thank you for taking the time to share your experience with us at Pulman Škoda Durham. We are thrilled to hear that you had an enjoyable experience and that our salesman was able to provide you with friendly and knowledgeable service. Your feedback is incredibly valuable to us, and we are delighted to know that we met your expectations. If you need any assistance in the future, please don't hesitate to get in touch. We look forward to seeing you again!

    Best regards,
    The Pulman Škoda Durham Team
  • Rating 5.0
    David was amazing excellent service
    Response from Pulman Škoda Durham
    Hello Amy,

    Thank you so much for your wonderful review! We're thrilled to hear that you had an excellent experience with David and that his service met your expectations. Providing top-notch service is our priority, and it's always rewarding to know when we've succeeded. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We look forward to serving you again at Pulman Škoda Durham.

    Best regards,
    The Motability Scheme Team at Pulman Škoda Durham
  • Rating 5.0
    Friendly and knowledgeable staff.
    Would certainly recommend to anyone looking to lease a car on Motability.
    Response from Pulman Škoda Durham
    Hi Travis,

    Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that you found our staff friendly and knowledgeable. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    Pulman Škoda Durham
  • Rating 5.0
    Great friendly dealer.
    Response from Pulman Škoda Durham
    Hello Joe,

    Thank you so much for your positive review! We're thrilled to hear that you had a great experience with our team at Pulman Škoda Durham. Providing friendly and helpful service is always our top priority, and it's wonderful to know that we met your expectations. If there's anything else we can assist you with in the future, please don't hesitate to reach out.

    Best regards,
    The Pulman Škoda Durham Team
  • Rating 5.0
    Alex was absolutely fantastic could not have been more helpful
    Response from Pulman Škoda Durham
    Hi Michael,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear that Alex provided you with such a fantastic experience. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to seeing you again.

    Best regards,
    The Motability Team at Pulman Škoda Durham
  • Rating 5.0
    Excellent very helpful
    Response from Pulman Škoda Durham
    Hi Glynn,

    Thank you so much for your review! We're thrilled to hear that you found our service very helpful. At Pulman we strive to provide the best experience for our customers, and your feedback is incredibly valuable to us. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    Pulman Škoda Durham
  • Rating 5.0
    Very easy
    Nice place
    Nice staff
    Nice cafe
    Nice car
    V happy
    Response from Pulman Škoda Durham
    Hello Thomas,

    Thank you so much for taking the time to leave us such a positive review! We are thrilled to hear that you enjoyed your experience with us at Pulman Škoda Durham. Your satisfaction is our top priority, and your kind words mean a lot to us.

    We look forward to welcoming you back soon!

    Best regards,
    The Pulman Škoda Durham Team
  • Rating 5.0
    Brilliant service
    Response from Pulman Škoda Durham
    Hello Lewis,

    Thank you so much for your review! We are thrilled to hear that you had a brilliant experience at Pulman Škoda Durham. Providing excellent service is our top priority, and it's wonderful to know that we met your expectations.

    If you have any further feedback or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    The Pulman Škoda Durham Team
  • Rating 5.0
    Fast & efficient service
    Response from Pulman Škoda Durham
    Hello Lee,

    Thank you for your 5-star review! We are thrilled to hear that you found our service fast and efficient. Providing excellent service is our top priority, and it's always rewarding to know that we are meeting our customers' expectations.

    If there's anything else we can assist you with in the future, please don't hesitate to get in touch.

    Best regards,
    The Motability Scheme Team
  • Rating 5.0
    EXCELLENT! 👍
    Response from Pulman Škoda Durham
    Hello Trevor,

    Thank you so much for your fantastic review! We're thrilled to hear that you had an excellent experience with us at Pulman Škoda Durham.

    Best regards,
    The Pulman Škoda Durham Team
  • Rating 5.0
    Really good
    Response from Pulman Škoda Durham
    Thank you for your 5-star rating, Keith. We're glad to have been of service!
  • Rating 5.0
    Absolutely excellent
    Response from Pulman Škoda Durham
    Thank you for your 5-star review, John. Have a nice day!
  • Rating 5.0
    Couldn’t have asked for a better sales man Dave was really helpful and friendly
    Response from Pulman Škoda Durham
    It's great to see that you would rate us as 5 stars Darren, thank you so much for taking the time to leave us this fantastic feedback!
  • Rating 5.0
    Jo was amazing, she was extremely kind and helpful, there was no pressure to go for a certain vehicle and she allowed me all the time I wanted to decide. She was always on hand to answer questions and concerns I had.

    I was treated like an individual and not just another sale, Jo went out if her way multiple times to get answers for me and ask questions that i needed answers to. She gave me plenty of time in the showroom and took the time to allow me to tend to my son and help when needed.

    100% would recommend Skoda Durham, and Jo herself.

    The new Elroq is amazing and would 100% recommend if you are considering electric.

    Thank you for my new vehicle!
    Response from Pulman Škoda Durham
    Thank you so much for your kind words! We are so happy to hear that Jo was able to provide you with such excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
  • Rating 5.0
    Good communication from the off and really easy to deal with. Alex is very polite and knows his stuff.
    Highly recommended
    Response from Pulman Škoda Durham
    Thank you for taking the time to write this wonderful review. We're so glad to hear that you were pleased with the level of service that you received from Alex. Thanks for choosing Pulman Skoda Durham!

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