Motability Scheme at Sherwoods Citroen Gateshead
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 10:00 - 16:00
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Contact information
Address
Durham Rd
Gateshead NE8 4AP
GB
Phone Number
Call Sherwoods Citroen Gateshead on 0191 357 4409
0191 357 4409
Website
Email
Reviews
Find or leave a review on Google
Showroom details 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 10:00 - 16:00Toggle Hours
Showroom details
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 10:00 - 16:00
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 09:00 - 18:00 |
| Tuesday | 09:00 - 18:00 |
| Wednesday | 09:00 - 18:00 |
| Thursday | 09:00 - 18:00 |
| Friday | 09:00 - 18:00 |
| Saturday | 09:00 - 17:00 |
| Sunday | 10:00 - 16:00 |
Motability Scheme specialists:
- Wayne Chapman
- James Coulson
- Steve Ineson
We recommend calling and booking an appointment before visiting.
Service centre details 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 09:00 - 13:00Closed Today Toggle Hours
Service centre details
08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 09:00 - 13:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:30 - 17:30 |
| Tuesday | 08:30 - 17:30 |
| Wednesday | 08:30 - 17:30 |
| Thursday | 08:30 - 17:30 |
| Friday | 08:30 - 17:30 |
| Saturday | 09:00 - 13:00 |
| Sunday | Closed |
Motability service specialists:
- Dave Cockburn
- Carl Riddell
We recommend calling and booking an appointment before visiting.
Click pin to expand map
Accessibility features at Sherwoods Citroen Gateshead
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entrance
The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK - Designated quiet opening timesThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK
- Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Welcome to Sherwoods Citroen Gateshead
Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.
Sherwoods Citroen Gateshead can help you by:
- Confirming your eligibility for the Motability Scheme
- Supporting you in choosing the right car
- Arranging a test drive
- Ordering and supplying your new Motability Scheme car
- Servicing and maintaining your car
Contact Sherwoods Citroen Gateshead on 01913574409 to make an appointment with our Motability specialist.
Reviews at Sherwoods Citroen Gateshead
- Rating 4.0Feb 23, 2026Very good and helpful
- Rating 5.0Feb 21, 2026As usual Wayne was great and gave an excellent sreviceResponse from Sherwoods Citroen GatesheadFeb 23, 2026Hello John,
Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that Wayne provided you with excellent service once again. Your feedback is incredibly valuable to us, and it’s great to know that we are meeting your expectations. If there’s anything else we can assist you with, please don’t hesitate to reach out. We look forward to serving you again in the future.
Best regards,
Sue Wilson
(Customer Care Team) - Rating 5.0Feb 17, 2026It is the second time we have gone to Sherwoods and its due to Wayne! He looked after us very well and explained every part of the process.Response from Sherwoods Citroen GatesheadFeb 18, 2026Hello Emma,
Thank you so much for taking the time to share your experience with us at Sherwoods Citroen Gateshead. We're thrilled to hear that Wayne provided you with excellent service and made the process clear and comfortable for you. It's wonderful to know that your positive experience has brought you back to us for a second time. We truly appreciate your kind words and your 5-star rating. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to welcoming you again in the future!
Best regards,
Sue Wilson
(Customer Care Team) - Rating 5.0Feb 16, 2026Done everything for me everything was easy with the help I got thank youResponse from Sherwoods Citroen GatesheadFeb 18, 2026Hello Matthew,
Thank you so much for taking the time to leave such a positive review! We're thrilled to hear that your experience with us was smooth and that our team was able to assist you effectively. Your satisfaction is our top priority, and it's wonderful to know we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out.
Best regards,
Sue Wilson
(Customer Care Team) - Rating 5.0Feb 13, 2026Wayne was very helpful and polite 🙂Response from Sherwoods Citroen GatesheadFeb 16, 2026Hello Paul,
Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that Wayne was able to assist you in a helpful and polite manner. Your feedback is incredibly valuable to us, and we're delighted to know that you had a great experience at Sherwoods Citroen Gateshead. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future!
Best regards,
Sue Wilson
(Customer Care Team) - Rating 5.0Jan 28, 2026He was very helpful , polite and very helpful he answered any questions that I had and give me simple answers.So I can understand them very happy with my accResponse from Sherwoods Citroen GatesheadJan 29, 2026Dear Dean,
Thank you so much for taking the time to share your positive experience with us at Sherwoods Citroen Gateshead. We are thrilled to hear that you found our service helpful and polite, and that your questions were answered clearly. Your satisfaction is our top priority, and it's wonderful to know that you are very happy with your experience. We truly appreciate your feedback and your perfect rating. If you have any further questions or need assistance in the future, please don't hesitate to reach out.
Best regards,
Sue Wilson
(Customer Care Team) - Rating 5.0Jan 27, 2026Sherwoods has always been fantastic helping us with our mobility car. I wouldn't go anywhere else.Response from Sherwoods Citroen GatesheadJan 28, 2026Dear Gwynneth,
Thank you so much for your wonderful review! We're thrilled to hear that you've had such a positive experience with us at Sherwoods Citroen Gateshead. It's our goal to provide exceptional service, and knowing that you wouldn't go anywhere else means a lot to us. We truly appreciate your support and look forward to continuing to assist you with your mobility needs in the future.
Best regards,
Sue Wilson
(Customer Care Team) - Rating 5.0Jan 23, 2026Came out picked the car up from my house n returned it back to my home very well mannered n polite tooResponse from Sherwoods Citroen GatesheadJan 26, 2026Hello Alan,
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you were pleased with the service you received, especially the convenience of having your car picked up and returned to your home. Our team takes pride in being polite and well-mannered, and your feedback is a wonderful affirmation of their efforts.
If there's anything else we can do for you in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
Sue Wilson
(Customer Care Team) - Rating 5.0Dec 16, 2025Excellent service from Sherwood’s in Gateshead.. Had a couple of cups of coffee and a little wait and my car was finished and returned to me washed..Response from Sherwoods Citroen GatesheadDec 17, 2025Hello Allan,
Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you had an excellent experience with us at Sherwoods Citroen Gateshead. It's great to know that you enjoyed the coffee and that your car was returned to you freshly washed. We always strive to provide the best service possible, and your feedback is incredibly valuable to us. If there's anything else we can do for you in the future, please don't hesitate to reach out. We look forward to seeing you again!
Best regards,
Sue Wilson
(Customer Care Team) - Rating 5.0Dec 10, 2025Wayne is always very friendly and happy. I wouldn't go anywhere else
Thanks Wayne.Response from Sherwoods Citroen GatesheadDec 11, 2025Dear Gwynneth,
Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear about your positive experience with Wayne at Sherwoods Citroen Gateshead. It's fantastic to know that his friendly and happy demeanour made such a great impression on you.
Your feedback is incredibly valuable to us, and it motivates our team to continue providing the best service possible. We truly appreciate your loyalty and are delighted to be your choice for mobility equipment needs.
If you ever need any assistance or have further feedback, please don't hesitate to reach out. We look forward to welcoming you back in the future.
Warm regards,
Sue Wilson
(Customer Care Team) - Rating 5.0Nov 16, 2025Picked my car up and got it back after lunch great service thank youResponse from Sherwoods Citroen GatesheadNov 17, 2025Hello Ian,
Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you had a great experience picking up your car and that our service met your expectations. Your feedback is incredibly valuable to us, and we're delighted to know that we could assist you efficiently. If you have any more questions or need further assistance in the future, please don't hesitate to reach out.
Best regards,
Customer Care Team - Rating 5.0Nov 13, 2025Picked up and dropped back home excellentResponse from Sherwoods Citroen GatesheadNov 17, 2025Dear Anne,
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had an excellent experience with our pick-up and drop-off service. At Sherwoods Citroen Gateshead, we strive to provide the best possible service to all our customers, and your feedback is incredibly valuable to us.
If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
Sue Wilson
Customer Care Team - Rating 5.0Nov 11, 2025Very good serviceResponse from Sherwoods Citroen GatesheadNov 17, 2025Hello Matthew,
Thank you so much for taking the time to leave us such a positive review! We are thrilled to hear that you were pleased with the service you received at Sherwoods Citroen Gateshead. Our team is dedicated to providing excellent service, and it's always rewarding to know that our efforts are appreciated. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
Sue Wilson
Customer Care Team - Rating 5.0Nov 10, 2025Wayne is my man at garage for my vechile changes , very reliable and keeps me up to date with everything, also serving department are fabulous, this is why I stay with this garage .Response from Sherwoods Citroen GatesheadNov 11, 2025Hi Brian,
Thank you so much for taking the time to share your positive experience with us at Sherwoods Citroen Gateshead. We are thrilled to hear that Wayne and our service department have consistently met your expectations and provided you with reliable and up-to-date service. Your kind words and loyalty mean a lot to us, and we are delighted to have you as a valued customer. If there is anything more we can do for you, please don't hesitate to reach out. We look forward to continuing to serve you in the future.
Best regards,
Sue Wilson
Communications co-ordinator - Rating 5.0Nov 3, 2025Faultless from start to finish , my car was received exactly when I was told it was expected to arrive, staff were very helpful would highly recommendResponse from Sherwoods Citroen GatesheadNov 4, 2025Hello Tara,
Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that your experience with us was faultless from start to finish. It's great to know that your car arrived exactly as expected and that our staff were able to assist you effectively. Your recommendation means a lot to us, and we truly appreciate your kind words. If there's anything else we can do for you in the future, please don't hesitate to reach out.
Best regards,
Sue Wilson
Communications Co-ordinator - Rating 5.0Nov 3, 2025Brilliant customer serviceResponse from Sherwoods Citroen GatesheadNov 4, 2025Dear Louise,
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a brilliant experience with our customer service at Sherwoods Citroen Gateshead. Our team is dedicated to providing the best possible service to all our customers, and your feedback is a great testament to their hard work.
If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.
Warm regards,
Sue Wilson
Communications Co-ordinator - Rating 5.0Oct 30, 2025Brilliant thank you .Response from Sherwoods Citroen GatesheadOct 31, 2025Hello Valerie,
Thank you so much for your wonderful review! We're thrilled to hear that you had a brilliant experience with us at Sherwoods Citroen Gateshead. Your feedback is incredibly important to us, and we're delighted to know that we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to seeing you again!
Best regards,
Sue Wilson
Communications Co-ordinator - Rating 5.0Oct 28, 2025Excellent customer serviceResponse from Sherwoods Citroen GatesheadOct 30, 2025Dear Louise,
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had an excellent experience with our customer service at Sherwoods Citroen Gateshead. Providing top-notch service is our priority, and your feedback is incredibly valuable to us.
If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.
Best regards,
Sue Wilson
Communications Co-ordinator - Rating 5.0Oct 28, 2025ExcellentResponse from Sherwoods Citroen GatesheadOct 30, 2025Hello Linda,
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had an excellent experience with us at Sherwoods Citroen Gateshead. Your feedback is incredibly valuable, and it motivates our team to continue providing the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
Sue Wilson
Communications Co-ordinator - Rating 5.0Oct 23, 2025Perfect from start to finish all staff i dealt with were amazing and the coffee machine was delicious!Response from Sherwoods Citroen GatesheadOct 24, 2025Hello Donna,
Thank you so much for your wonderful review! We're thrilled to hear that you had a perfect experience from start to finish at Sherwoods Citroen Gateshead. Our team takes great pride in providing excellent service, and it's fantastic to know that you found everyone amazing. We're also glad you enjoyed the coffee!
Your feedback is incredibly valuable to us, and it motivates us to continue delivering the best service possible. If there's anything else we can assist you with, please don't hesitate to reach out.
Thank you once again for your kind words and for choosing the Motability Scheme with us.
Best regards,
Sue Wilson
Communications Co-ordinator
Thank you for taking the time to leave us a review. We're delighted to hear that you found our service very good and helpful. Your feedback is important to us as we strive to provide the best experience possible for our customers. If there's anything more we can do to improve your experience or if you have any specific suggestions, please feel free to let us know. We look forward to serving you again in the future.
Best regards,
Sue Wilson
(Customer Care Team)