Motability Scheme at Sherwoods Citroen Gateshead

5.0
Rating 5.0
(135 reviews)
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 10:00 - 16:00
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Contact information

Address
Durham Rd
Gateshead NE8 4AP
GB
Get directions
Phone Number
Call Sherwoods Citroen Gateshead on 0191 357 4409
0191 357 4409
0191 357 4409
Website

Visit dealer website

Email

Email us

Reviews

Find or leave a review on Google

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Showroom details
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 10:00 - 16:00
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Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Wayne Chapman
  • James Coulson
  • Steve Ineson
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 17:30
Tuesday08:30 - 17:30
Wednesday08:30 - 17:30
Thursday08:30 - 17:30
Friday08:30 - 17:30
Saturday09:00 - 13:00
SundayClosed

Motability service specialists:

  • Dave Cockburn
  • Carl Riddell
We recommend calling and booking an appointment before visiting.
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Accessibility features at Sherwoods Citroen Gateshead

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Sherwoods Citroen Gateshead

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

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Sherwoods Citroen Gateshead can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Sherwoods Citroen Gateshead on 01913574409 to make an appointment with our Motability specialist.

Visit dealer website

Reviews at Sherwoods Citroen Gateshead

  • Rating 5.0
    Excellent customer service
  • Rating 5.0
    Excellent
  • Rating 5.0
    Perfect from start to finish all staff i dealt with were amazing and the coffee machine was delicious!
    Response from Sherwoods Citroen Gateshead
    Hello Donna,

    Thank you so much for your wonderful review! We're thrilled to hear that you had a perfect experience from start to finish at Sherwoods Citroen Gateshead. Our team takes great pride in providing excellent service, and it's fantastic to know that you found everyone amazing. We're also glad you enjoyed the coffee!

    Your feedback is incredibly valuable to us, and it motivates us to continue delivering the best service possible. If there's anything else we can assist you with, please don't hesitate to reach out.

    Thank you once again for your kind words and for choosing the Motability Scheme with us.

    Best regards,
    Sue Wilson
    Communications Co-ordinator
  • Rating 5.0
    All ways first class service , polite and prompt with work , best coffee I’ve had in a while , and so recommend this garage and service department.
    Response from Sherwoods Citroen Gateshead
    Hello Brian,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a first-class experience with us at Sherwoods Citroen Gateshead. Our team takes great pride in providing polite and prompt service, and it's fantastic to know that you enjoyed the coffee as well! Your recommendation means a lot to us, and we look forward to welcoming you back in the future. If there's anything else we can do for you, please don't hesitate to let us know.

    Best regards,
    Sue Wilson
    Communications Co-ordinator
  • Rating 5.0
    Excellent
    Response from Sherwoods Citroen Gateshead
    Hello Carol,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had an excellent experience with us at Sherwoods Citroen Gateshead. Your feedback is incredibly valuable and motivates our team to continue providing the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Sue Wilson
    Communications Co-ordinator
  • Rating 5.0
    The whole experience was so easy and stress free staff was very helpful would definitely recommend
    Response from Sherwoods Citroen Gateshead
    Hello Tara,

    Thank you so much for taking the time to share your experience with us at Sherwoods Citroen Gateshead. We are thrilled to hear that your visit was easy and stress-free, and that our staff was able to assist you effectively. Your recommendation means a lot to us, and we are delighted to have earned your trust. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Sue Wilson
    Communications Co-ordinator
  • Rating 5.0
    Helpful
    Response from Sherwoods Citroen Gateshead
    Hello Stephen,

    Thank you so much for taking the time to leave us a review. We're thrilled to hear that you found our service helpful. At Sherwoods Citroen Gateshead, we strive to provide the best experience for our customers, and your feedback is greatly appreciated. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    Sue Wilson
    Communications Co-ordinator
  • Rating 5.0
    Friendly , approachable, joy to deal with
    Response from Sherwoods Citroen Gateshead
    Hello Ivy,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you found our team friendly, approachable, and joyful. Providing excellent service and ensuring our customers feel welcome and supported is our top priority. Your feedback is greatly appreciated and will be shared with the team to keep up the great work. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to seeing you again at Sherwoods Citroen Gateshead.

    Best regards,
    Sue Wilson
    Communications Co-ordinator
  • Rating 5.0
    Excellent work they picked my car up from the house and after the service delivered it back home and the car came back fully serviced and cleaned
    Response from Sherwoods Citroen Gateshead
    Dear Bridgetta,

    Thank you so much for your wonderful review! We are thrilled to hear that you had such a positive experience with our service. Picking up your car, servicing it, and delivering it back to you in top condition is all part of our commitment to providing excellent service to our valued customers. Your satisfaction is our top priority, and we are delighted to know that we met your expectations. If you have any further needs or questions, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    Sue Wilson
    Communications Co-ordinator
  • Rating 5.0
    Just always fantastic service.amazeing.wouldnt go anywhere else. Fantastic.
    Response from Sherwoods Citroen Gateshead
    Hello Janine,

    Thank you so much for your wonderful review! We are thrilled to hear that you consistently receive fantastic service from us at Sherwoods Citroen Gateshead. Your kind words and perfect rating mean a lot to our team, and we are grateful for your loyalty and trust in our services. If there's anything more we can do for you, please don't hesitate to let us know. We look forward to continuing to serve you in the future.

    Best regards,
    Sue Wilson
    Communications Co-ordinator
  • Rating 5.0
    Very good service
    Response from Sherwoods Citroen Gateshead
    Hello Michael,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you received very good service during your visit to Sherwoods Citroen Gateshead. Our team is dedicated to providing the best experience possible, and your feedback is a great encouragement to us. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Sue Wilson
    Communications Co-ordinator
  • Rating 5.0
    Excellent service couldn't fault it
    Response from Sherwoods Citroen Gateshead
    Hello Darren,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you received excellent service during your visit to Sherwoods Citroen Gateshead. Our team is dedicated to providing the best experience possible, and your feedback is truly appreciated. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Sue Wilson
    Communications Co-ordinator
  • Rating 5.0
    Nice the taxi driver ws nice to me and made feel relaxed and gir me there in good timing as welln
    Response from Sherwoods Citroen Gateshead
    Hello Kayleigh,

    Thank you so much for taking the time to leave us such a wonderful review. We're thrilled to hear that your experience with the taxi driver was positive and that you felt relaxed during your journey. It's great to know that you arrived in good time as well. We always strive to ensure our customers have a smooth and pleasant experience, and your feedback is truly appreciated. If there's anything else we can do for you, please don't hesitate to reach out.

    Best regards,
    Sue Wilson
    Communications Co-ordinator
  • Rating 5.0
    Lovely polite gentleman was very good at explaining everything clearly
    Response from Sherwoods Citroen Gateshead
    Dear Josephine,

    Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that you had a positive experience with our team at Sherwoods Citroen Gateshead. It's great to know that our staff was able to explain everything clearly and provide you with the service you deserve. Your feedback is incredibly valuable to us, and we are delighted to have met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,
    Sue Wilson
    Communications Co-ordinator
  • Rating 5.0
    Great friendly professional service
    Response from Sherwoods Citroen Gateshead
    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a great experience with our friendly and professional service. Your feedback is incredibly valuable to us, and it motivates our team to continue delivering the best service possible. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    Sue Wilson (Communications Co-ordinator)
  • Rating 5.0
    The experience was very smooth and well explained by Wayne. He was very helpful.
    Response from Sherwoods Citroen Gateshead
    Thank you so much for taking the time to share your experience with us at Sherwoods Citroen Gateshead Maxine. We are thrilled to hear that Wayne provided you with a smooth and well-explained experience. Your kind words and perfect rating mean a lot to us and motivate our team to continue delivering excellent service.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards, Sue Wilson (Communications Co-ordinator)
  • Rating 5.0
    Staff were very nice as usual. Isherwood even washed my car. Wayne was so helpful.
    Response from Sherwoods Citroen Gateshead
    Hello Stephanie,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a positive experience with our team at Sherwoods Citroen Gateshead. It's great to know that Wayne were able to assist you and make your visit enjoyable. We always strive to provide the best service possible, and your feedback is truly appreciated. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to seeing you again soon!

    Best regards, Sue Wilson (Communications Co-ordinator)
  • Rating 5.0
    Wayne was very helpful, answered all of our questions, was very professional, helpful, friendly and attentive
    Response from Sherwoods Citroen Gateshead
    Thank you for choosing us for your Motability car! We look forward to seeing you again soon. Thank you for the great review and the feedback on Wayne, we really appreciate it. We look forward to welcoming you back to the business again soon. Kind regards, Sue Wilson (Customer Communications)
  • Rating 5.0
    Sherwoods were as ever outstanding thank you
    Response from Sherwoods Citroen Gateshead
    Thank you for choosing us for your Motability car! We look forward to seeing you again soon.
  • Rating 5.0
    Wayne bent over backwards to sort everything out when I received my car
    Response from Sherwoods Citroen Gateshead
    Thank you for the great review and the feedback on Wayne, we really appreciate it. We look forward to welcoming you back to the business again soon. Kind regards, Sue Wilson (Customer Communications)

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