Motability Scheme at Sherwoods Citroen Gateshead

5.0
Rating 5.0
(79 reviews)
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 10:00 - 16:00

Contact information

Address
Durham Rd
Gateshead NE8 4AP
GB
Phone Number
Call Sherwoods Citroen Gateshead on 0191 357 4409
Email
Reviews
Visit dealer website

Showroom details
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Wayne Chapman
  • John Leathley
  • Stephen Hodgson
  • Jordan Liddle
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 17:30
Tuesday08:30 - 17:30
Wednesday08:30 - 17:30
Thursday08:30 - 17:30
Friday08:30 - 17:30
Saturday09:00 - 13:00
SundayClosed

Motability service specialists:

  • Paul Shield
  • Dave Cockburn
  • Carl Riddell
We recommend calling and booking an appointment before visiting.
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Accessibility features at Sherwoods Citroen Gateshead

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Sherwoods Citroen Gateshead

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Sherwoods Citroen Gateshead can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Sherwoods Citroen Gateshead on 01913574409 to make an appointment with our Motability specialist.

Reviews at Sherwoods Citroen Gateshead

  • Rating 5.0
    Dealt with respect, professionalism and care
    Response from Sherwoods Citroen Gateshead
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards, Sue Wilson (Customer Care)
  • Rating 5.0
    O
    Response from Sherwoods Citroen Gateshead
    Thank you for your high star rating. We look forward to seeing you again. Regards, Sue Wilson (Customer Care)
  • Rating 5.0
    The guy who helped me was great I couldn’t fault him he sorted everything I wanted his name was Wayne chapman I would deal with him again anytime
    Response from Sherwoods Citroen Gateshead
    Thank you so much for your kind words! We are so happy to hear that Wayne was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
  • Rating 5.0
    Great help and support from the isherwood team at Gateshead even valeted the car.Great service
    Response from Sherwoods Citroen Gateshead
    Thank you for the great review and the feedback, we really appreciate it. We look forward to welcoming you back to the business again soon. Kind regards, Sue Wilson (Customer Care)
  • Rating 5.0
    First rate service washed and vacuumed my car and looked after me while I waited for my service to completed
    PeterGregson
    Response from Sherwoods Citroen Gateshead
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards, Sue Wilson (Customer Care)
  • Rating 5.0
    As always polite good chat and nice area to sit with a coffee, first class as normal, well done to all .
    Response from Sherwoods Citroen Gateshead
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon.
  • Rating 5.0
    Great Customer service
    Response from Sherwoods Citroen Gateshead
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Wayne as ever is very professional in what he does.always puts you at ease and is very knowledgeable. I had pleasure last year of coming to Wayne for mobility car for my mum who sadly past now,but now my health has changed so I knew who I would contact to find mobility car for myself.
    Wouldn't go anywhere else. 5 stars

    Helen L
    Response from Sherwoods Citroen Gateshead
    Thank you so much for your kind words! We are so happy to hear that Wayne was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
  • Rating 5.0
    Absolutely faultless , superb customer service especially Wayne such a nice guy 😊
    Response from Sherwoods Citroen Gateshead
    Thank you so much for your kind words! We are so happy to hear that Wayne was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review! Best wishes, Sue Wilson (Customer Care).
  • Rating 5.0
    Aye had the privilege of meeting Wayne, he helped me find the right car for me, explained everything and took me through it step by step, always on the other end of the phone if I ever needed any more info and always kept me up to date with the process of my car, Excellent customer service, very friendly and welcoming, always there to help with any needs you may have
    Response from Sherwoods Citroen Gateshead
    Hi Darren, thank you for taking the time to leave us this brilliant 5 star review, your comments have been passed to Management to ensure that Wayne receives recognition for his fantastic customer service which he provided to you. Kind regards, Sue Wilson (Customer Care)
  • Rating 5.0
    Everything was quality straight forward and very good very much recommend. To be honest I've recommended Ed Wayne's help to everyone in the mobility group I am in on Facebook. I think 3 people said they were going to go to sherwoods to see about a car
    Response from Sherwoods Citroen Gateshead
    Thank you for taking the time to write this wonderful review and share your experience with members of the Facebook group . I am very glad to hear that you were pleased with the level of service that you received and will ensure Wayne receives the recognition he deserves. Many thanks, Sue Wilson (Customer Care)
  • Rating 5.0
    excellent service and made very welcome
    Response from Sherwoods Citroen Gateshead
    Thank you for the great review Christopher! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards, Sue Wilson (Customer Care)
  • Rating 5.0
    Excellent service
    From been picked up from my home to returning my car
    Response from Sherwoods Citroen Gateshead
    Thank you so much for your kind words! We are so happy to hear that we were able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
  • Rating 5.0
    Great customer service can't fault them.
    Response from Sherwoods Citroen Gateshead
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Great service thanks
    Response from Sherwoods Citroen Gateshead
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Very helpful and a nice man
    Response from Sherwoods Citroen Gateshead
    Thank you for the great review and the feedback, we really appreciate it. We look forward to welcoming you back to the business again soon. Kind regards, Sue Wilson (Customer Care)
  • Rating 5.0
    Excellent customer service
    Response from Sherwoods Citroen Gateshead
    Hi Louise

    Thank you for your 5 star review and feedback, we hope you are enjoying your new car, and it gives you miles of smiles. We look forward to seeing you next time you visit the dealership.

    Many Thanks
    Wayne
  • Rating 5.0
    Great customer service and very friendly staff.
    Response from Sherwoods Citroen Gateshead
    Hi Amber

    Thank you for your feedback and 5 star review, we look forward to updating you over the coming months with the progress of your new car order.

    Speak soon
    Many Thanks
    Wayne
  • Rating 5.0
    Excellent customer service,highly recommended dealership.
    Response from Sherwoods Citroen Gateshead
    Hi Julie, thank you for the great review and feedback, we really appreciate it. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Great customer service from Wayne
    Response from Sherwoods Citroen Gateshead
    Hi Carol

    Thank you for your 5 star review, it was an absolute pleasure meeting you both. We hope you enjoy your new car and I look forward to seeing you next time you are in the dealership.
    Many Thanks
    Wayne

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