Motability Scheme at SG Petch Mazda Middlesbrough

4.8
Rating 4.8
(31 reviews)
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:30Closed Today

Welcome to SG Petch Mazda Middlesbrough

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

SG Petch Mazda Middlesbrough can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact SG Petch Mazda Middlesbrough on 01642917000 to make an appointment with our Motability specialist.

Contact information

Address
Middlesbrough Road
South Bank
Middlesbrough TS6 6AJ
GB
Phone Number
Call SG Petch Mazda Middlesbrough on 01642 917000
Email
Reviews
Visit dealer website

Showroom details
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:30Closed Today
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 17:30
SundayClosed

Motability Scheme specialists:

  • David Geddes
  • Daniel Wilkinson
  • Max Barraclough
  • Stephen Pullen
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday08:30 - 12:30
SundayClosed

Motability service specialists:

  • Andrew Longstaff
  • Alex Caster
  • Phil Eastwood
  • Aaron Ruff
We recommend calling and booking an appointment before visiting.
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Accessibility features at SG Petch Mazda Middlesbrough

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at SG Petch Mazda Middlesbrough

  • Rating 2.0
    Bad service
    Response from SG Petch Mazda Middlesbrough
    Hi Carol, we're sorry to hear about this. Could you drop us an email at complaints@sgpetch.com and give us a bit more information? We'll make sure your complaint reaches the right department and hopefully find a resolution for you.
  • Rating 5.0
    Staff was friendly and helpful with all my order and would recommend to anyone
    Response from SG Petch Mazda Middlesbrough
    Thank you for choosing us for your Motability car! We look forward to seeing you again soon.
  • Rating 5.0
    Steve pullen was fab very friendly helpful and professional. Made my first time doing the scheme so simple. Thank you
    Response from SG Petch Mazda Middlesbrough
    Thank you for choosing us for your Motability car! We look forward to seeing you again soon.
  • Rating 5.0
    Steve was excellent , very friendly and informative
    Response from SG Petch Mazda Middlesbrough
    Thank you for choosing us for your Motability car! Enjoy your new car and look forward to seeing you again soon.
  • Rating 5.0
    Very helpful and kept us in the loop
    Lots of support to ensure we got the car that best suited our needs

    Thanks
    Dan
    Response from SG Petch Mazda Middlesbrough
    Thank you for your review! We're delighted to hear you found our team helpful and supportive throughout the process. If you need any further assistance, don't hesitate to reach out. Enjoy your new car!
  • Rating 2.0
    Having problems sending negative feedback tried x4 trying again
    I did not have a good experience when I went to collect my car , the salesman emailed me and also rang me the night before confirming a time (11 am) we arrived 5 mins before that to find that our salesman was busy with a customer.thee was eye contact or greeting from him and after about. 20 mins another gentleman said we had waited long enough I do the handover .we were happy with this but then the problem started .when we. Went to collect our car it was white we. Ordered ref
    When we first said.we wanted the car we ordered a white one but a week later changed our minds for a red one and we were told by ourr salesman no problem
    The taken goes on but basically the salesman communication skills were nil he never apologised and when my husband rang him the next day he denied any such conversation the whole experience was very off putting we were offered a set of car mats . My opinion is that the salesperson new he had made a mistake he could not and did not speak to us on the day and it seems like he is calling us liars I was not happy at all about the service o definitely would not use them ever again and just to add on a positive note we kept the white car
    Response from SG Petch Mazda Middlesbrough
    Hi Shirley, sorry to hear about this. I understand the manager is aware of the situation and has just spoken to you. Thank you for the feedback and we're glad you're enjoying your new car.
  • Rating 5.0
    Very well most helpful and I was well looked after
    Response from SG Petch Mazda Middlesbrough
    Thank you for your kind words, Betty. We look forward to seeing you again soon.
  • Rating 5.0
    Brilliant service
    Response from SG Petch Mazda Middlesbrough
    Thank you for taking the time to leave us a review about your visit. We look forward to welcoming you back to the showroom soon.
  • Rating 5.0
    Very good service
    Response from SG Petch Mazda Middlesbrough
    Thank you for the great feedback. We look forward to seeing you again soon.
  • Rating 5.0
    Helpful and friendly.
    Response from SG Petch Mazda Middlesbrough
    Thank you, Yasmin, your custom is appreciated.
  • Rating 5.0
    Dan was fab kept in the loop delivery as specified. After having a bad experience with another garage he restored my faith.
    Response from SG Petch Mazda Middlesbrough
    Thank you so much for your kind words! We are so happy to hear that Dan was able to provide you with excellent service. Thank you again for your positive review!
  • Rating 5.0
    After a couple of hiccups collecting the car,Max sorted it all out for us and we are so pleased with our new Mazda CX5
    Response from SG Petch Mazda Middlesbrough
    Thank you so much for your kind words! We are so happy to hear that Max was able to provide you with excellent service. Thank you again for your positive review!
  • Rating 5.0
    Picked up and dropped back off fab service
    Response from SG Petch Mazda Middlesbrough
    Hi Mary, thank you for your custom and feedback.
  • Rating 5.0
    What could have been a daunting experience was made so easy by your wonderful mobility specialist David Geddes, if looking for a mobility car go and see him, I cannot recommend him highly enough.
    Response from SG Petch Mazda Middlesbrough
    Hi Philippa, thank you for the great feedback and for taking the time to write a review. We'll pass on your comments to David for you. We look forward to seeing you back at the dealership when it's time to collect your new car.
  • Rating 5.0
    Great customer service,we had intended to look at a few more dealers but max was great at explaining to us about the mot ability scheme and we found the car we wanted ,We would definitely recommend your dealership if you are looking for a motability car
    Response from SG Petch Mazda Middlesbrough
    Thank you for the great feedback, Paul. We're so glad you chose us over other dealers, it's very much appreciated.
  • Rating 5.0
    Very good David was lovely and friendly
    Response from SG Petch Mazda Middlesbrough
    Thank you so much for sharing your positive experience with our sales team. We're pleased to hear that we were able to meet your expectations and provide you with a great experience. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Enjoy your new car.
  • Rating 5.0
    Service, car and representative Dan absolutely brilliant could not have been better thank you so much.
    Response from SG Petch Mazda Middlesbrough
    Thank you for your kind words - we're glad to have been of service! We are so happy to hear you had such a great experience. We hope to see you again in the future.
  • Rating 5.0
    Very knowledgeable guy perfect gentleman
    Pointed out ifs and buts. Helped me make a decision I would normally ponder on.
    Response from SG Petch Mazda Middlesbrough
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Great customer service from Daniel, Slight mixup sorted pretty instantly. Got offered drinks etc, Couldn't ask for any better to be honest.

    Thank you
    Response from SG Petch Mazda Middlesbrough
    Thank you for taking the time to leave a review! We are delighted to hear that you had a great experience with Daniel and that the slight mixup was quickly sorted. We pride ourselves on providing excellent customer service, so it's wonderful to hear that you felt like you could not have asked for anything better. Thank you for your kind words.
  • Rating 5.0
    Excellent service
    Response from SG Petch Mazda Middlesbrough
    Thank you for your kind words - we're glad to have been of service!

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