Motability Scheme at Vertu Ford Morpeth

4.8
Rating 4.8
(152 reviews)
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
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Welcome to Vertu Ford Morpeth

Motability Scheme at Vertu Ford Morpeth{{name}}

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Vertu Ford Morpeth can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Vertu Ford Morpeth on 03445586204 to make an appointment with our Motability specialist.

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Contact information

Address
Coopies Lane
Morpeth
Morpeth NE61 6JN
GB
Get directions
Phone Number
Call Vertu Ford Morpeth on 0344 558 6204
0344 558 6204
0344 558 6204
Website

Visit dealer website

Email

Email us

Reviews

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Showroom details
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
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Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:30
Tuesday09:00 - 18:30
Wednesday09:00 - 18:30
Thursday09:00 - 18:30
Friday09:00 - 18:30
Saturday09:00 - 17:00
SundayClosed

Motability Scheme specialists:

  • Chris Evangeli
  • Kieran Irving
  • Matt Costello
  • Michael Wood
  • Manu Barbaro
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday07:00 - 18:00
Tuesday07:00 - 18:00
Wednesday07:00 - 18:00
Thursday07:00 - 18:00
Friday07:00 - 18:00
Saturday08:00 - 13:00
SundayClosed

Motability service specialists:

  • Steven Heal
  • Aimee Wilkinson
We recommend calling and booking an appointment before visiting.
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Accessibility features at Vertu Ford Morpeth

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Vertu Ford Morpeth

  • Rating 5.0
    Manu explained everything during the process, he was very helpful and friendly, it was my first experience with Ford but it will not be my last.
    Response from Vertu Ford Morpeth
    Dear Brian,

    Thank you so much for taking the time to share your experience with us at Vertu Ford Morpeth. We are thrilled to hear that Manu was able to assist you effectively and make your first experience with Ford a positive one. We strive to provide helpful and friendly service to all our customers, and it’s wonderful to know that we met your expectations.

    Your feedback is greatly appreciated and will be shared with Manu and the team. We look forward to welcoming you back in the future and assisting you with any of your mobility needs.

    Best regards,
    Matthew
  • Rating 5.0
    Kieran was very helpful all the way through the process from start to end, explained everything to us and made sure we were happy and all set up before we left the garage.
    Response from Vertu Ford Morpeth
    Hello David H.,

    Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that Kieran was able to assist you throughout the entire process and ensure you were completely satisfied before leaving the garage. Your feedback is incredibly valuable to us, and we're delighted to know that you had a positive experience with the Motability Scheme at Vertu Ford Morpeth. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    Matthew
  • Rating 5.0
    Fantastic service, Kieran was brilliant and made the whole experience hassle free.
    Response from Vertu Ford Morpeth
    Hello John

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a fantastic experience with us at Vertu Ford Morpeth. It's great to know that Kieran was able to make your visit hassle-free and enjoyable. Your feedback is incredibly valuable to us, and we are delighted to have met your expectations. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    Dean
  • Rating 5.0
    No pushy salesmen, had plenty of time to browse
    Response from Vertu Ford Morpeth
    Hello Gordon,

    Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that you had a pleasant experience at Vertu Ford Morpeth and appreciated the opportunity to browse at your own pace. Our team strives to provide a comfortable and pressure-free environment for all our customers, and it's wonderful to know that this approach resonated with you.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to welcoming you back to our store.

    Best regards,
    Liza
  • Rating 5.0
    Manu Barbaro was my advisor outstanding went above and beyond excellent service
    Response from Vertu Ford Morpeth
    Hello Scott B.,

    Thank you so much for taking the time to leave such a wonderful review. We're thrilled to hear about your positive experience with Manu Barbaro. It's fantastic to know that he went above and beyond to provide you with excellent service. Your feedback is incredibly valuable to us, and it motivates our team to continue delivering the best service possible. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    Liza
  • Rating 5.0
    Very professional, felt relaxed throughout. Thankyou Keiron
    Response from Vertu Ford Morpeth
    Hello Brenda,

    Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that you felt relaxed and found our service professional during your visit. Keiron will be delighted to know that he made a positive impact on your experience. Your feedback is greatly appreciated and motivates us to continue providing excellent service to all our customers. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards, Dawn
  • Rating 5.0
    Very happy
    Response from Vertu Ford Morpeth
    Hello Craig

    Thank you so much for taking the time to share your positive feedback with us! We are thrilled to hear that you are very happy with your experience at Vertu Ford Morpeth. Our team is dedicated to providing the best service possible, and your kind words are a wonderful affirmation of our efforts.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,

    Dean
  • Rating 5.0
    Good staff looked after my needs made me feel so welcome
    Response from Vertu Ford Morpeth
    Dear Margaret

    Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that our staff made you feel welcome and took good care of your needs. Your feedback is incredibly important to us, and it’s great to know that we are meeting your expectations. If there’s anything else we can do for you, please don’t hesitate to reach out. We look forward to seeing you again at Vertu Ford Morpeth.

    Best regards,
    Dean
  • Rating 5.0
    The dealer was very helpful from start to finish. Could not of asked for a nicer person to deal with. Manu your a credit to the company. You explain every step and always there incase needed.
    Response from Vertu Ford Morpeth
    Hello Alfie,

    Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that you had a positive experience with us at Vertu Ford Morpeth. Our team strives to provide the best service possible, and it's great to know that we were able to meet your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Dean
  • Rating 5.0
    Everyone is helpful and polite.
    Response from Vertu Ford Morpeth
    Hello John,

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you found our team helpful and polite. Providing excellent service is our top priority, and your feedback is a great affirmation of our efforts. If there's anything more we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    Dean
  • Rating 5.0
    Excellent service, friendly sales guy, Michael.everything was explained well
    Response from Vertu Ford Morpeth
    Hello Susan,

    Thank you so much for taking the time to share your wonderful feedback with us! We're thrilled to hear that you had an excellent experience at Vertu Ford Morpeth. It's fantastic to know that Michael provided friendly and clear service, ensuring everything was well explained. Your satisfaction is our top priority, and your kind words mean a lot to our team.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Dean
  • Rating 5.0
    Supportive, explained everything very clearly, and was very reassuring
    Response from Vertu Ford Morpeth
    Dear Lee
    Thank you so much for taking the time to leave such a positive review! We are thrilled to hear that you found our support clear and reassuring. At Vertu Ford Morpeth, we strive to provide the best service possible, and it’s wonderful to know that we met your expectations. Your feedback is greatly appreciated and motivates us to continue delivering excellent service. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards, Dawn
    The Vertu Ford Morpeth Team
  • Rating 5.0
    Very friendly, helpful and informative. (Michael Woods)
    Response from Vertu Ford Morpeth
    Hello Nicholas S.,

    Thank you so much for taking the time to leave such a positive review! We are thrilled to hear that you found our service friendly, helpful, and informative. Michael Woods and the entire team at Vertu Ford Morpeth are dedicated to providing the best experience possible, and your feedback is greatly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Liza
  • Rating 5.0
    Very friendly and kept updated on what was going on with the vehicle at all times
    Response from Vertu Ford Morpeth
    Hello George,

    Thank you so much for taking the time to leave such a positive review! We are thrilled to hear that you found our team friendly and appreciated being kept updated on your vehicle. At Vertu Ford Morpeth, we strive to provide excellent service and ensure our customers feel informed and valued throughout their experience with us. Your feedback is greatly appreciated and motivates us to continue delivering the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    Dean
  • Rating 5.0
    Michael gave me excellent service at ford garage
    Response from Vertu Ford Morpeth
    Hello Christine,

    Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Michael provided you with excellent service at our Ford garage. Your feedback is incredibly valuable to us, and it’s wonderful to know that we met your expectations.

    We strive to offer the best service possible, and your kind words are a great encouragement to our team. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Thanks again for your review and for choosing the Motability Scheme at Vertu Ford Morpeth.

    Best regards,

    Liza
  • Rating 4.0
    Took longer then I expected but everything done that needed to done
    Response from Vertu Ford Morpeth
    Dear Rosalind B.,

    Thank you for taking the time to share your feedback with us. We appreciate your patience and understanding regarding the time it took to complete your service. It's great to hear that everything was done to your satisfaction. Your input is invaluable as we strive to improve our services and ensure a positive experience for all our customers. If there's anything more we can do for you in the future, please don't hesitate to reach out.

    Best regards,
    Matthew
  • Rating 5.0
    Chris was very helpful and kept me informed with every process
    Response from Vertu Ford Morpeth
    Hello Gary,

    Thank you so much for taking the time to leave such a positive review! We're thrilled to hear that Chris was able to assist you effectively and keep you informed throughout the process. Your feedback is incredibly valuable to us, and it’s wonderful to know that you had a great experience with our team at Vertu Ford Morpeth.

    If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Matthew
  • Rating 5.0
    Kieran at Morpeth ford has been amazing from start to finish can’t recommend them enough
    Response from Vertu Ford Morpeth
    Hi Emma,

    Thank you so much for taking the time to share your wonderful feedback! We're thrilled to hear that Kieran provided you with such an amazing experience from start to finish. Your recommendation means a lot to us, and we're delighted to know that we met your expectations. If there's anything else we can assist you with in the future, please don't hesitate to reach out.

    Best regards,
    Liza
  • Rating 5.0
    The man that helped me through it all was chris, absolutely fantastic with,me and my daughter really helpful and understanding. I will try in the future to deal with only Chris he's a credit to the morpeth team
    Response from Vertu Ford Morpeth
    Dear Kay F.,

    Thank you so much for taking the time to share your wonderful experience with us at Vertu Ford Morpeth. We are thrilled to hear that Chris provided you and your daughter with such exceptional service. Your kind words about his helpfulness and understanding truly mean a lot to us. Chris is indeed a valuable member of our team, and we are delighted to know he made your experience a positive one.

    We look forward to welcoming you back in the future and are more than happy to assist you with any of your mobility needs. If there's anything else we can do for you, please don't hesitate to reach out.

    Warm regards,

    Liza.
  • Rating 5.0
    Easy to book in and service was done in good time.
    Response from Vertu Ford Morpeth
    Hello Kate

    Thank you so much for taking the time to leave us a review! We're thrilled to hear that you found it easy to book in and that the service was completed in good time. Providing a seamless and efficient experience for our customers is always our top priority. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Vertu Ford Morpeth.

    Best regards, Dawn
    The Motability Scheme Team at Vertu Ford Morpeth

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