Motability Scheme at Vertu Ford Morpeth

4.8
Rating 4.8
(126 reviews)
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
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Welcome to Vertu Ford Morpeth

Motability Scheme at Vertu Ford Morpeth{{name}}

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Vertu Ford Morpeth can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Vertu Ford Morpeth on 03445586204 to make an appointment with our Motability specialist.

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Contact information

Address
Coopies Lane
Morpeth
Morpeth NE61 6JN
GB
Get directions
Phone Number
Call Vertu Ford Morpeth on 0344 558 6204
0344 558 6204
0344 558 6204
Website

Visit dealer website

Email

Email us

Reviews

Find or leave a review on Google

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Showroom details
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:30
Tuesday09:00 - 18:30
Wednesday09:00 - 18:30
Thursday09:00 - 18:30
Friday09:00 - 18:30
Saturday09:00 - 17:00
SundayClosed

Motability Scheme specialists:

  • Chris Evangeli
  • Kieran Irving
  • Paul Dickson
  • Michael Wood
  • Manu Barbaro
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday07:00 - 18:00
Tuesday07:00 - 18:00
Wednesday07:00 - 18:00
Thursday07:00 - 18:00
Friday07:00 - 18:00
Saturday08:00 - 13:00
SundayClosed

Motability service specialists:

  • Steven Heal
  • Aimee Wilkinson
We recommend calling and booking an appointment before visiting.
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Accessibility features at Vertu Ford Morpeth

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Vertu Ford Morpeth

  • Rating 5.0
    Staff very helpful.
    Response from Vertu Ford Morpeth
    Hello Keith
    Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that you found our staff to be very helpful. Providing excellent service is our top priority, and it's wonderful to know that we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Vertu Ford Morpeth.

    Best regards, Dawn
    The Motability Scheme Team at Vertu Ford Morpeth
  • Rating 5.0
    Good service and customer care
    Response from Vertu Ford Morpeth
    Hello Richard

    Thank you so much for taking the time to leave us a review. We are thrilled to hear that you had a positive experience with our service and customer care at Vertu Ford Morpeth. Your feedback is incredibly important to us, and we are delighted to know that we met your expectations. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards, Dawn
    The Motability Scheme Team at Vertu Ford Morpeth
  • Rating 5.0
    Friendly, helpful and professional. No stress at all
    Response from Vertu Ford Morpeth
    Hello Rebekah

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our team friendly, helpful, and professional. It's great to know that your experience with us was stress-free. Your feedback is incredibly valuable to us, and we are delighted to have met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Vertu Ford Morpeth.

    Best regards, Dawn
    The Motability Scheme Team at Vertu Ford Morpeth
  • Rating 5.0
    Kieron was absolutely brilliant, he explained everything i needed to know about our new car
    Kieron deserves the 5 stars
    Response from Vertu Ford Morpeth
    Hello Jake,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that Kieron was able to provide you with all the information you needed about your new car. It's fantastic to know that his efforts made your experience with us a 5-star one. We truly appreciate your feedback and look forward to assisting you again in the future.

    Best regards,
    Kerry
  • Rating 5.0
    Very helpful and informative
    Absolutely great and friendly and explained everything
    Response from Vertu Ford Morpeth
    Hello Kay F.,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you found our team at Vertu Ford Morpeth to be helpful and informative. It's fantastic to know that everything was explained clearly and that you felt welcomed and supported during your visit. Your feedback is incredibly valuable to us, and we are delighted to have met your expectations. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future!

    Kind regards,
    Matthew
  • Rating 5.0
    Excellent customer service all around.
    Response from Vertu Ford Morpeth
    Hello Natalie,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had an excellent experience with our customer service at Vertu Ford Morpeth. Providing top-notch service is our priority, and it's always rewarding to know that our efforts are appreciated. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Kind regards,
    Matthew
  • Rating 5.0
    Perfect thanks
    Response from Vertu Ford Morpeth
    Hello Robert,

    Thank you so much for your wonderful review! We're thrilled to hear that you had a perfect experience with us at Vertu Ford Morpeth. Your feedback is incredibly valuable and motivates our team to continue providing excellent service. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to seeing you again!

    Best regards,
    Liza
  • Rating 5.0
    Very helpful and pleasant staff
    Response from Vertu Ford Morpeth
    Dear Irene T.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our staff to be very helpful and pleasant during your visit. At Vertu Ford Morpeth, we strive to provide the best possible service to all our customers, and your feedback is truly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to seeing you again!

    Best regards,
    Liza.
  • Rating 5.0
    Friendly and helpful staff, although the music was a bit loud and I couldn't always hear what the salesman was saying.
    Response from Vertu Ford Morpeth
    Dear Jacqueline E.,

    Thank you so much for taking the time to leave us a review. We are thrilled to hear that you found our staff friendly and helpful.

    If you have any further comments or need assistance, please feel free to reach out. We look forward to welcoming you back to Vertu Ford Morpeth.

    Best regards,

    Liza
  • Rating 5.0
    Michael Wood was the person who helped me and was very helpful and pleasant
    Response from Vertu Ford Morpeth
    Dear Irene,

    Thank you for sharing your positive experience at Vertu Ford Morpeth. We’re delighted that Michael Wood assisted you so well. Your feedback is appreciated and will be shared with him and the team. We strive to provide excellent service, and your kind words affirm our efforts. If you need anything else, please reach out.

    Best regards,
    Kerry
  • Rating 5.0
    Very knowledgeable salesman Manu was. Would highly recommend. Spot on service and very helpful indeed
    Response from Vertu Ford Morpeth
    Hello David,

    Thank you so much for taking the time to leave such a wonderful review. We're thrilled to hear that Manu provided you with knowledgeable and helpful service. Your recommendation means a lot to us, and we're delighted to know that you had a positive experience at Vertu Ford Morpeth. If there's anything else we can assist you with in the future, please don't hesitate to reach out.

    Best regards,
    Dean
  • Rating 5.0
    Fantastic excellent service stress free carnt fault been with ford 10yrs and wouldn't change
    Response from Vertu Ford Morpeth
    Hello Scott,

    Thank you so much for your wonderful review! We're thrilled to hear that you had a fantastic and stress-free experience with us at Vertu Ford Morpeth. It's always our goal to provide excellent service, and knowing that we've met your expectations over the past 10 years means a lot to us. We truly appreciate your loyalty and are delighted to continue serving you. If there's anything more we can do for you, please don't hesitate to let us know.

    Best regards,
    Liza.
  • Rating 5.0
    Excellent service and efficient and polite 👍
    Response from Vertu Ford Morpeth
    Dear Susan T.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our service excellent, efficient, and polite. Your feedback is incredibly important to us, and it’s great to know that we met your expectations.

    At Vertu Ford Morpeth, we strive to provide the best possible experience for all our customers, and your kind words are a testament to the hard work of our team. If there’s anything else we can do for you, please don’t hesitate to reach out.

    We look forward to serving you again in the future!

    Best regards,
    Keith
  • Rating 5.0
    It was a great experience the sales man was excellent
    Response from Vertu Ford Morpeth
    Hello William A.,

    Thank you so much for taking the time to share your experience with us at Vertu Ford Morpeth. We are thrilled to hear that you had a great experience and that our salesman provided excellent service. Your feedback is incredibly valuable to us, and it’s wonderful to know that we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Kind regards,
    Matthew
  • Rating 5.0
    Excellent
    Response from Vertu Ford Morpeth
    Hello David,

    Thank you so much for taking the time to leave us such a fantastic review! We are thrilled to hear that you had an excellent experience with us at Vertu Ford Morpeth. Your feedback is incredibly valuable and motivates our team to continue providing the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards, Dawn
    The Vertu Ford Morpeth Team
  • Rating 5.0
    Couldn’t be happier with the experience.
    Manu the Bristol Street Motor representative was very helpful and knowledgeable of the Motability scheme and the car. He made the whole process easy and straightforward. Lovely guy.
    Response from Vertu Ford Morpeth
    Hi Robert. Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you. We strive to provide the best possible service for all our customers and look forward to dealing with you in the future. Kind regards, Kerry
  • Rating 5.0
    Could not fault them where very helpful and informing
    Response from Vertu Ford Morpeth
    Good afternoon William. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Dean
  • Rating 4.0
    No issues, really friendly and helpful staff
    Response from Vertu Ford Morpeth
    Thank you for taking your time to leave this great review! Kind regards Dawn
  • Rating 5.0
    Excellent. Nice staff & good customer service I will certainly be using them for all my motoring needs in the future
    Response from Vertu Ford Morpeth
    Good afternoon David. Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dean
  • Rating 5.0
    Good experience everything explained clearly
    Response from Vertu Ford Morpeth
    Good afternoon, David . Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Danielle

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