Motability Scheme at Vertu Ford Morpeth

4.8
Rating 4.8
(141 reviews)
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
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Welcome to Vertu Ford Morpeth

Motability Scheme at Vertu Ford Morpeth{{name}}

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Vertu Ford Morpeth can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Vertu Ford Morpeth on 03445586204 to make an appointment with our Motability specialist.

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Contact information

Address
Coopies Lane
Morpeth
Morpeth NE61 6JN
GB
Get directions
Phone Number
Call Vertu Ford Morpeth on 0344 558 6204
0344 558 6204
0344 558 6204
Website

Visit dealer website

Email

Email us

Reviews

Find or leave a review on Google

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Showroom details
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:30
Tuesday09:00 - 18:30
Wednesday09:00 - 18:30
Thursday09:00 - 18:30
Friday09:00 - 18:30
Saturday09:00 - 17:00
SundayClosed

Motability Scheme specialists:

  • Chris Evangeli
  • Kieran Irving
  • Michael Wood
  • Manu Barbaro
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday07:00 - 18:00
Tuesday07:00 - 18:00
Wednesday07:00 - 18:00
Thursday07:00 - 18:00
Friday07:00 - 18:00
Saturday08:00 - 13:00
SundayClosed

Motability service specialists:

  • Steven Heal
  • Aimee Wilkinson
We recommend calling and booking an appointment before visiting.
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Accessibility features at Vertu Ford Morpeth

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Vertu Ford Morpeth

  • Rating 5.0
    Supportive, explained everything very clearly, and was very reassuring
    Response from Vertu Ford Morpeth
    Dear Lee
    Thank you so much for taking the time to leave such a positive review! We are thrilled to hear that you found our support clear and reassuring. At Vertu Ford Morpeth, we strive to provide the best service possible, and it’s wonderful to know that we met your expectations. Your feedback is greatly appreciated and motivates us to continue delivering excellent service. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards, Dawn
    The Vertu Ford Morpeth Team
  • Rating 5.0
    Very friendly, helpful and informative. (Michael Woods)
    Response from Vertu Ford Morpeth
    Hello Nicholas S.,

    Thank you so much for taking the time to leave such a positive review! We are thrilled to hear that you found our service friendly, helpful, and informative. Michael Woods and the entire team at Vertu Ford Morpeth are dedicated to providing the best experience possible, and your feedback is greatly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Liza
  • Rating 5.0
    Very friendly and kept updated on what was going on with the vehicle at all times
    Response from Vertu Ford Morpeth
    Hello George,

    Thank you so much for taking the time to leave such a positive review! We are thrilled to hear that you found our team friendly and appreciated being kept updated on your vehicle. At Vertu Ford Morpeth, we strive to provide excellent service and ensure our customers feel informed and valued throughout their experience with us. Your feedback is greatly appreciated and motivates us to continue delivering the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    Dean
  • Rating 5.0
    Michael gave me excellent service at ford garage
    Response from Vertu Ford Morpeth
    Hello Christine,

    Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Michael provided you with excellent service at our Ford garage. Your feedback is incredibly valuable to us, and it’s wonderful to know that we met your expectations.

    We strive to offer the best service possible, and your kind words are a great encouragement to our team. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Thanks again for your review and for choosing the Motability Scheme at Vertu Ford Morpeth.

    Best regards,

    Liza
  • Rating 4.0
    Took longer then I expected but everything done that needed to done
    Response from Vertu Ford Morpeth
    Dear Rosalind B.,

    Thank you for taking the time to share your feedback with us. We appreciate your patience and understanding regarding the time it took to complete your service. It's great to hear that everything was done to your satisfaction. Your input is invaluable as we strive to improve our services and ensure a positive experience for all our customers. If there's anything more we can do for you in the future, please don't hesitate to reach out.

    Best regards,
    Matthew
  • Rating 5.0
    Chris was very helpful and kept me informed with every process
    Response from Vertu Ford Morpeth
    Hello Gary,

    Thank you so much for taking the time to leave such a positive review! We're thrilled to hear that Chris was able to assist you effectively and keep you informed throughout the process. Your feedback is incredibly valuable to us, and it’s wonderful to know that you had a great experience with our team at Vertu Ford Morpeth.

    If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Matthew
  • Rating 5.0
    Kieran at Morpeth ford has been amazing from start to finish can’t recommend them enough
    Response from Vertu Ford Morpeth
    Hi Emma,

    Thank you so much for taking the time to share your wonderful feedback! We're thrilled to hear that Kieran provided you with such an amazing experience from start to finish. Your recommendation means a lot to us, and we're delighted to know that we met your expectations. If there's anything else we can assist you with in the future, please don't hesitate to reach out.

    Best regards,
    Liza
  • Rating 5.0
    The man that helped me through it all was chris, absolutely fantastic with,me and my daughter really helpful and understanding. I will try in the future to deal with only Chris he's a credit to the morpeth team
    Response from Vertu Ford Morpeth
    Dear Kay F.,

    Thank you so much for taking the time to share your wonderful experience with us at Vertu Ford Morpeth. We are thrilled to hear that Chris provided you and your daughter with such exceptional service. Your kind words about his helpfulness and understanding truly mean a lot to us. Chris is indeed a valuable member of our team, and we are delighted to know he made your experience a positive one.

    We look forward to welcoming you back in the future and are more than happy to assist you with any of your mobility needs. If there's anything else we can do for you, please don't hesitate to reach out.

    Warm regards,

    Liza.
  • Rating 5.0
    Easy to book in and service was done in good time.
    Response from Vertu Ford Morpeth
    Hello Kate

    Thank you so much for taking the time to leave us a review! We're thrilled to hear that you found it easy to book in and that the service was completed in good time. Providing a seamless and efficient experience for our customers is always our top priority. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Vertu Ford Morpeth.

    Best regards, Dawn
    The Motability Scheme Team at Vertu Ford Morpeth
  • Rating 5.0
    Very good, quick & easy all completed in a hour
    Response from Vertu Ford Morpeth
    Hello David

    Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that you found the process quick and easy and that everything was completed to your satisfaction in just an hour. At Vertu Ford Morpeth, we strive to provide efficient and seamless service to all our customers, and your feedback is a wonderful affirmation of our efforts. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Dean
  • Rating 5.0
    Manu was excellent from start to finish. I would def reccommend going here.
    Response from Vertu Ford Morpeth
    Dear Beverly

    Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that Manu provided you with excellent service from start to finish. Your recommendation means a lot to us, and we are delighted that you had a positive experience at Vertu Ford Morpeth. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Dean
  • Rating 5.0
    Great experience from ordering the car to collecting it. Michael was really helpful and made the entire process easy and comfortable.
    Response from Vertu Ford Morpeth
    Dear Helen

    Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that you had a great experience from ordering your car to collecting it. It's fantastic to know that Michael was able to assist you and make the entire process easy and comfortable. Your satisfaction is our top priority, and your kind words are truly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Vertu Ford Morpeth.

    Best regards,
    Keith
  • Rating 5.0
    Kiran was as efficient and courteous as always
    Response from Vertu Ford Morpeth
    Hello Daniel

    Thank you so much for taking the time to leave such a positive review! We're thrilled to hear that Kiran provided you with efficient and courteous service once again. Your feedback is incredibly valuable to us, and it motivates our team to continue delivering the best experience possible. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    Keith
  • Rating 5.0
    The staff looked after me whilst I was waiting for car to be returned they made me coffee
    Response from Vertu Ford Morpeth
    Dear Margaret H.,

    Thank you so much for taking the time to share your experience with us. We are thrilled to hear that our staff made you feel comfortable and well looked after while you were waiting for your car. It's wonderful to know that you enjoyed the coffee too! Your kind words and perfect rating mean a lot to us and motivate our team to continue providing excellent service. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to welcoming you back to Vertu Ford Morpeth in the future.

    Warm regards,

    Liza
  • Rating 5.0
    Friendly and efficient
    Response from Vertu Ford Morpeth
    Hi Kevin,

    Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that you found our service friendly and efficient. Providing excellent customer service is our top priority, and it's wonderful to know that we met your expectations. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Vertu Ford Morpeth.

    Best regards,
    Keith
  • Rating 5.0
    Staff very helpful.
    Response from Vertu Ford Morpeth
    Hello Keith
    Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that you found our staff to be very helpful. Providing excellent service is our top priority, and it's wonderful to know that we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Vertu Ford Morpeth.

    Best regards, Dawn
    The Motability Scheme Team at Vertu Ford Morpeth
  • Rating 5.0
    Good service and customer care
    Response from Vertu Ford Morpeth
    Hello Richard

    Thank you so much for taking the time to leave us a review. We are thrilled to hear that you had a positive experience with our service and customer care at Vertu Ford Morpeth. Your feedback is incredibly important to us, and we are delighted to know that we met your expectations. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards, Dawn
    The Motability Scheme Team at Vertu Ford Morpeth
  • Rating 5.0
    Friendly, helpful and professional. No stress at all
    Response from Vertu Ford Morpeth
    Hello Rebekah

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our team friendly, helpful, and professional. It's great to know that your experience with us was stress-free. Your feedback is incredibly valuable to us, and we are delighted to have met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Vertu Ford Morpeth.

    Best regards, Dawn
    The Motability Scheme Team at Vertu Ford Morpeth
  • Rating 5.0
    Kieron was absolutely brilliant, he explained everything i needed to know about our new car
    Kieron deserves the 5 stars
    Response from Vertu Ford Morpeth
    Hello Jake,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that Kieron was able to provide you with all the information you needed about your new car. It's fantastic to know that his efforts made your experience with us a 5-star one. We truly appreciate your feedback and look forward to assisting you again in the future.

    Best regards,
    Kerry
  • Rating 5.0
    Very helpful and informative
    Absolutely great and friendly and explained everything
    Response from Vertu Ford Morpeth
    Hello Kay F.,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you found our team at Vertu Ford Morpeth to be helpful and informative. It's fantastic to know that everything was explained clearly and that you felt welcomed and supported during your visit. Your feedback is incredibly valuable to us, and we are delighted to have met your expectations. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future!

    Kind regards,
    Matthew

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