Motability Scheme at Lookers Audi Newcastle

4.9
Rating 4.9
(86 reviews)
09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 17:30 10:00 - 16:00

Contact information

Address
Scotswood Road
Newcastle Upon Tyne NE4 7YW
GB
Phone Number
Call Lookers Audi Newcastle on 0191 226 4586
Email
Reviews
Visit dealer website

Showroom details
09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 17:30 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 19:00
Tuesday09:00 - 19:00
Wednesday09:00 - 19:00
Thursday09:00 - 19:00
Friday09:00 - 19:00
Saturday09:00 - 17:30
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Dominic O'Sullivan
  • Tony Foley
  • Daniel Blythe
  • Lisa Milner
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 17:30
Tuesday08:00 - 17:30
Wednesday08:00 - 17:30
Thursday08:00 - 17:30
Friday08:00 - 17:30
Saturday08:00 - 12:00
SundayClosed

Motability service specialists:

  • Paul Morris
  • Tracey Haggie
We recommend calling and booking an appointment before visiting.
Click pin to expand map

Accessibility features at Lookers Audi Newcastle

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Lookers Audi Newcastle

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Lookers Audi Newcastle can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Lookers Audi Newcastle on 01912264586 to make an appointment with our Motability specialist.

Reviews at Lookers Audi Newcastle

  • Rating 5.0
    Very good and helpful staff couldn't fault them
    Response from Lookers Audi Newcastle
    John B. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Really helpful and friendly. Was able to answer questions and ensured we were able to have a good experience with the car before deciding to choose it.
    Response from Lookers Audi Newcastle
    Elijah R. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Staff were very pleasant all went smoothly excellent service
    Response from Lookers Audi Newcastle
    Barbara O. Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Daniel was spot on and considering his 1st mobilty car from day one to hand over very smoothly
    Response from Lookers Audi Newcastle
    Brendan D. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Really friendly and helpful service
    Response from Lookers Audi Newcastle
    Faye R. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Very professional
    Response from Lookers Audi Newcastle
    Rahila N. Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    That was the best experience i had with customer service , very help full and good information about car ., very satisfied. Thank you
    Response from Lookers Audi Newcastle
    Abas M. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 2.0
    Really disappointed 😞 was not a 5 star handover..I felt really rushed when I collected my car and didn't feel happy enough. That I'd just picked up a brand new car !:

    Leanne s
    Response from Lookers Audi Newcastle
    Leanne S. Thank you for taking your time to leave this feedback. I am sorry to hear that your experience has left you feeling this way. We would like to investigate your concerns in more depth and have passed your details onto the management team at the dealership
  • Rating 5.0
    Excellent service from start to finish..
    And Dominic is the best 👌
    Leanne s
    Response from Lookers Audi Newcastle
    Leanne S. Thank you so much for your kind words! We are so happy to hear that Dominic was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
  • Rating 5.0
    amazing salesman
    Response from Lookers Audi Newcastle
    Lee W. Thank you for your high star rating.
  • Rating 5.0
    Excellent customer service very helpful he explained everything and after asked if we had any questions. He was very well presented and also had a sense of humour and we would like to thank him gratefully.
    Response from Lookers Audi Newcastle
    Hello Gregg R. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Great service from the moment I phoned to make an enquiry , the customer service was wonderful, Lisa Milner sent me a personalised video which was nice to see the person I was communicating with a nice touch. After a few emails and phone calls I made it into the dealership although using a wheelchair nothing was too much bother. Lisa was so nice and helpful no pressure selling just good.knowledge and she helped with arranging a test drive and it was such an effortless process .she explained everything and paperwork was all on emails electronically so no issues with piles of paperwork I cannot praise her patience and customer service highly enough she is a great asset to the company unlike some dealerships I had been too . My sister has her car serviced at Audi Newcastle and she recommended that particular branch. Thank you Lisa for making it so easy I can’t wait for the delivery now and to get out of the house again !
    Response from Lookers Audi Newcastle
    Morning Amanda, Thank you so much for your kind words! We are so happy to hear that Lisa was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review, Kind regards
  • Rating 5.0
    Excellent service very pleasant staff a good experience all round
    Response from Lookers Audi Newcastle
    Hello Barbara O. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Always an excellent service from the whole team at Newcastle Audi.
    Response from Lookers Audi Newcastle
    Colin S. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Brilliant, quick and easy
    Response from Lookers Audi Newcastle
    Hello Lesley B. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    The man was lovely …. Took his time and explained everything about the car … showed how to use somethings … he was very professional throughout my visit …. Everyone in show room has showed respect
    Response from Lookers Audi Newcastle
    Hello Lynn S. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Everybody has been fantastic… explained everything I needed to know
    Response from Lookers Audi Newcastle
    Hello Lynn S. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Excellent customer service, friendly and very helpful staff.
    Response from Lookers Audi Newcastle
    Hello Jessica L. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Above and beyond
    Response from Lookers Audi Newcastle
    Hello Michael B.. Thank you for taking the time to leave us a review about your visit.
  • Rating 5.0
    So pleased with everything could not have been any more professional, welcoming and kind, especially Daniel.
    Response from Lookers Audi Newcastle
    Hello Amber J. Thank you so much for your kind words! We are so happy to hear that Daniel was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!

Similar Motability Scheme dealers