Motability Scheme at Lookers Audi Newcastle

4.9
Rating 4.9
(98 reviews)
09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 17:30 10:00 - 16:00
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Contact information

Address
Scotswood Road
Newcastle Upon Tyne NE4 7YW
GB
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Phone Number
Call Lookers Audi Newcastle on 0191 226 4586
0191 226 4586
0191 226 4586
Website

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Email

Email us

Feedback

Leave dealer feedback

Reviews

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Showroom details
09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 17:30 10:00 - 16:00
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Opening hours:
Day of the WeekOpening hours
Monday09:00 - 19:00
Tuesday09:00 - 19:00
Wednesday09:00 - 19:00
Thursday09:00 - 19:00
Friday09:00 - 19:00
Saturday09:00 - 17:30
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Dominic O'Sullivan
  • Tony Foley
  • Daniel Blythe
  • Peter Crawford
  • Lisa Milner
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 17:30
Tuesday08:00 - 17:30
Wednesday08:00 - 17:30
Thursday08:00 - 17:30
Friday08:00 - 17:30
Saturday08:00 - 12:00
SundayClosed

Motability service specialists:

  • Paul Morris
  • Gavin Cowdery
We recommend calling and booking an appointment before visiting.
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Accessibility features at Lookers Audi Newcastle

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Lookers Audi Newcastle

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

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Lookers Audi Newcastle can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Lookers Audi Newcastle on 01912264586 to make an appointment with our Motability specialist.

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Reviews at Lookers Audi Newcastle

  • Rating 5.0
    Excellent service. Very helpful. Well recommended.
  • Rating 5.0
    Pick up & delivery back was perfect thanks to a very polite & friendly Audi worker
    Thankyou once again
  • Rating 5.0
    Very good
  • Rating 4.0
    All very good
  • Rating 5.0
    A very easy process made easy and pleasant especially Dominic who makes you feel very relaxed and at ease never any problems and very good experience all round
  • Rating 5.0
    No problems everything straight forward my start to finish thank you
  • Rating 5.0
    Very professional..
  • Rating 5.0
    We were helped by a few members of staff but mainly Daniel Blythe.
    He was friendly and professional and his knowledge on the cars was outstanding.
  • Rating 5.0
    Tony was our advisor he was pleasant very friendly very willing to help made us feel welcome he was amazing all round.
  • Rating 5.0
    Excellent customer service
  • Rating 5.0
    Dominic was brilliant throughout the whole process. Thank you.
  • Rating 5.0
    Excellent experience. Helpful knowledgeable staff
    Response from Lookers Audi Newcastle
    Grace O. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Very good and helpful staff couldn't fault them
    Response from Lookers Audi Newcastle
    John B. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Really helpful and friendly. Was able to answer questions and ensured we were able to have a good experience with the car before deciding to choose it.
    Response from Lookers Audi Newcastle
    Elijah R. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Staff were very pleasant all went smoothly excellent service
    Response from Lookers Audi Newcastle
    Barbara O. Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Daniel was spot on and considering his 1st mobilty car from day one to hand over very smoothly
    Response from Lookers Audi Newcastle
    Brendan D. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Really friendly and helpful service
    Response from Lookers Audi Newcastle
    Faye R. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Very professional
    Response from Lookers Audi Newcastle
    Rahila N. Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    That was the best experience i had with customer service , very help full and good information about car ., very satisfied. Thank you
    Response from Lookers Audi Newcastle
    Abas M. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 2.0
    Really disappointed 😞 was not a 5 star handover..I felt really rushed when I collected my car and didn't feel happy enough. That I'd just picked up a brand new car !:

    Leanne s
    Response from Lookers Audi Newcastle
    Leanne S. Thank you for taking your time to leave this feedback. I am sorry to hear that your experience has left you feeling this way. We would like to investigate your concerns in more depth and have passed your details onto the management team at the dealership

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