Motability Scheme at Lookers Audi Newcastle

4.9
Rating 4.9
(144 reviews)
09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 17:30 10:00 - 16:00
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Contact information

Address
Scotswood Road
Newcastle Upon Tyne NE4 7YW
GB
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Phone Number
Call Lookers Audi Newcastle on 0191 226 1144
0191 226 1144
0191 226 1144
Website

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Email

Email us

Reviews

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Showroom details
09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 17:30 10:00 - 16:00
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Opening hours:
Day of the WeekOpening hours
Monday09:00 - 19:00
Tuesday09:00 - 19:00
Wednesday09:00 - 19:00
Thursday09:00 - 19:00
Friday09:00 - 19:00
Saturday09:00 - 17:30
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Graeme Wardale
  • Dominic O'Sullivan
  • Tony Foley
  • Alan Dimmick
  • Jack Charlton
  • Lisa Milner
  • James Custance
  • Jeffery Stephenson
  • Millie Parr
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 17:30
Tuesday08:00 - 17:30
Wednesday08:00 - 17:30
Thursday08:00 - 17:30
Friday08:00 - 17:30
Saturday08:00 - 12:00
SundayClosed

Motability service specialists:

  • Joanne Wood
  • Gavin Cowdery
We recommend calling and booking an appointment before visiting.
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Accessibility features at Lookers Audi Newcastle

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Lookers Audi Newcastle

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

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Lookers Audi Newcastle can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Lookers Audi Newcastle on 01912264586 to make an appointment with our Motability specialist.

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Reviews at Lookers Audi Newcastle

  • Rating 5.0
    Excellent service from all staff, friendly and welcoming. Craig kept me up to date throughout the day and made sure my car was brought right to the door, without me having to ask.
    Response from Lookers Audi Newcastle
    Hello Julie L.,

    Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that you had an excellent experience with our team at Lookers Audi Newcastle. It's great to know that Craig and the rest of our staff made you feel welcome and kept you informed throughout your visit. We always strive to provide the best service possible, and your kind words are truly appreciated.

    If there's anything else we can do for you in the future, please don't hesitate to reach out. We look forward to seeing you again!

    Best regards,
    The Lookers Audi Newcastle Team
  • Rating 5.0
    First class service.
    Response from Lookers Audi Newcastle
    Hello Harrison R.,

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you received first-class service at Lookers Audi Newcastle. Our team is dedicated to providing the best experience possible, and your feedback is a great testament to their hard work. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Lookers Audi Newcastle Team
  • Rating 5.0
    Alan was extremely helpful he explained everything about the car he was such a happy chappie if I could give him 10 stars I would. Thanks again Alan
    Response from Lookers Audi Newcastle
    Dear Maria D.,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear about your positive experience with Alan at Lookers Audi Newcastle. It's fantastic to know that he was able to assist you so effectively and make your visit enjoyable. Your kind words and perfect rating mean a lot to us and will surely motivate Alan and the rest of our team to continue providing excellent service. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Thanks again for your feedback!

    Best regards,
    The Lookers Audi Newcastle Team
  • Rating 5.0
    Friendly professional staff .
    Response from Lookers Audi Newcastle
    Hello Julie K.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our staff friendly and professional. Providing excellent service is our top priority, and it's always rewarding to know that our efforts are appreciated. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to seeing you again at Lookers Audi Newcastle.

    Best regards,
    The Motability Scheme Team at Lookers Audi Newcastle
  • Rating 5.0
    Very helpful and a great dealership
    Response from Lookers Audi Newcastle
    Thank you for choosing us for your Motability car! We look forward to seeing you again soon.
  • Rating 5.0
    All the work was done perfectly
    Response from Lookers Audi Newcastle
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Top marks for everything from start to finish
    Response from Lookers Audi Newcastle
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    As always Audi staff was first class
    Response from Lookers Audi Newcastle
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards Audi Newcastle.
  • Rating 5.0
    Wonderful team. They couldn’t have done enough to make me feel welcome.

    Thanks so much!

    Response from Lookers Audi Newcastle
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards Audi Newcastle
  • Rating 5.0
    Friendly prompt efficient service
    Response from Lookers Audi Newcastle
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Excellent service, very friendly made me feel very welcome,
    Response from Lookers Audi Newcastle
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Staff very considerite and helpfull
    Response from Lookers Audi Newcastle
    Thank you for choosing us for your Motability car! We look forward to seeing you again soon.
  • Rating 5.0
    It’s was great and Allan help us to get the car
    He was amazing
    Response from Lookers Audi Newcastle
    Thank you for the great review and the feedback on Alan, we really appreciate it. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    I was nervous first coming into the dealership but I was instantly made to feel relaxed and ar ease
    Response from Lookers Audi Newcastle
    Hi Louise, we are delighted to hear that you had a positive experience that the staff made you feel at ease! Thank you for taking the time to leave us this great 5 star review.
  • Rating 5.0
    Outstanding as always
    Response from Lookers Audi Newcastle
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    10/10
    Response from Lookers Audi Newcastle
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 4.0
    Friendly service
    Response from Lookers Audi Newcastle
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Alan was Brilliant
    Response from Lookers Audi Newcastle
    Thank you for the great review and the feedback on Alan, we really appreciate it. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Alan was brilliant from start to end
    Response from Lookers Audi Newcastle
    Thank you for the great review and the feedback on Alan, we really appreciate it. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 4.0
    Craig was fantastic from start to finish, the car was immaculate and everything ran smoothly. I was kept informed of what was needed and everything necessary was explained. I took one star away because my courtesy vehicle was a salesman’s car and they had a dog so I was sneezing and sniffling (allergic to pet hair), but it was a lovely car.
    Response from Lookers Audi Newcastle
    Thank you for the great review and the feedback on Craig, we really appreciate it. We look forward to welcoming you back to the business again soon. Kind regards.

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