Motability Scheme at Bristol Street Motors Vauxhall Newcastle

4.9
Rating 4.9
(411 reviews)
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today

Welcome to Bristol Street Motors Vauxhall Newcastle

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Bristol Street Motors Vauxhall Newcastle can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Bristol Street Motors Vauxhall Newcastle on 01913577452 to make an appointment with our Motability specialist.

Contact information

Address
244-246 Stamfordham Road
Newcastle NE5 2LA
GB
Phone Number
Call Bristol Street Motors Vauxhall Newcastle on 0191 357 7452
Email
Reviews
Visit dealer website

Showroom details
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:30
Tuesday09:00 - 18:30
Wednesday09:00 - 18:30
Thursday09:00 - 18:30
Friday09:00 - 18:30
Saturday09:00 - 17:00
SundayClosed

Motability Scheme specialists:

  • Gavin Gray
  • Kieran Grieve
  • Jamie Coulson
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 17:30
Tuesday08:00 - 17:30
Wednesday08:00 - 17:30
Thursday08:00 - 17:30
Friday08:00 - 17:30
Saturday08:00 - 12:30
SundayClosed

Motability service specialists:

  • Stephen Clark
  • Victoria Oblag
  • Richard Stevenson
We recommend calling and booking an appointment before visiting.
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Accessibility features at Bristol Street Motors Vauxhall Newcastle

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Bristol Street Motors Vauxhall Newcastle

  • Rating 5.0
    Easy and understandable experience
    Response from Bristol Street Motors Vauxhall Newcastle
    Good afternoon, Susan . Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Danielle
  • Rating 5.0
    Good service as usual
    Response from Bristol Street Motors Vauxhall Newcastle
    Good morning, Douglas . Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Danielle
  • Rating 5.0
    Excellent service very helpful
    Response from Bristol Street Motors Vauxhall Newcastle
    Good afternoon, David. Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Danielle
  • Rating 5.0
    Jamie was absolutely great, nothing was too much to ask. Really easy and smooth process from start to finish!
    Response from Bristol Street Motors Vauxhall Newcastle
    Good afternoon, Harry . Thank you so much for your kind words! We are so happy to hear that Jamie was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Danielle
  • Rating 5.0
    The staff are always friendly helpful and supportive. Yesterday the young lady on reception called Ellie was polite friendly and most helpful. I had a call back from them today and the gentleman was again friendly and professional.
    Response from Bristol Street Motors Vauxhall Newcastle
    Good afternoon Peter. Thank you so much for your kind words! We are so happy to hear that Ellie was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean
  • Rating 5.0
    It was amazing experience.
    Response from Bristol Street Motors Vauxhall Newcastle
    Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
  • Rating 5.0
    Brilliant staff so friendly and helpful keeping you informed always
    Response from Bristol Street Motors Vauxhall Newcastle
    Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
  • Rating 5.0
    First class service from Gavin Gray we would highly recommend Bristol street motors without question
    Nothing was to much trouble for Gavin and his expert knowledge was invaluable
    The whole experience went without a hitch and he has since phoned us to see how we are getting on with our new vehicle and to make sure we have no problems
    Response from Bristol Street Motors Vauxhall Newcastle
    Thank you so much for your kind words! We are so happy to hear that Gavin was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew.
  • Rating 5.0
    Above and beyond...
    Jamie so helpful and patient
    Response from Bristol Street Motors Vauxhall Newcastle
    Hi David. Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Kerry
  • Rating 5.0
    First time joining the scheme. Staff were Very helpful and answered all questions we had. Looking forward to collecting our car
    Response from Bristol Street Motors Vauxhall Newcastle
    Hi Harry. Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you. We strive to provide the best possible service for all our customers and look forward to dealing with you in the future. Kind regards, Kerry
  • Rating 5.0
    Gavin and his colleagues were fabulous
    Response from Bristol Street Motors Vauxhall Newcastle
    Good morning Emma. Thank you so much for your kind words! We are so happy to hear that Gavin was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean
  • Rating 5.0
    The service light in the car is still on the dashboard but everything else is spot on . the orange spanner light on the dashboard is still light up .
    Response from Bristol Street Motors Vauxhall Newcastle
    Good afternoon, Ryan . Thank you for taking your time to leave this feedback. I am sorry to hear that your service light has been left on. We would like to investigate your concerns in more depth. If you could please send us an email to digitalcustomerexperience@vertumotors.com with some further information we can certainly have this looked into further for you. Please quote ref YE5RT1912 Kind regards, Danielle

  • Rating 5.0
    10/10 customer service.
    Response from Bristol Street Motors Vauxhall Newcastle
    Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Selina
  • Rating 5.0
    Excellent service
    Response from Bristol Street Motors Vauxhall Newcastle
    Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Selina
  • Rating 5.0
    Very professional and full of information Very polite
    Response from Bristol Street Motors Vauxhall Newcastle
    Good afternoon, Paul . Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Danielle
  • Rating 5.0
    Everything explained spot on
    Response from Bristol Street Motors Vauxhall Newcastle
    Hi Lilian Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, Many thanks Keith
  • Rating 5.0
    Excellent friendly service couldn't have been any better.
    Response from Bristol Street Motors Vauxhall Newcastle
    Hi David, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, Many thanks Keith
  • Rating 5.0
    Great customer service made every thing so easy to understand no stress a very relaxing experience
    Response from Bristol Street Motors Vauxhall Newcastle
    Hi Paula, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, Many thanks Keith
  • Rating 5.0
    Welcome and friendly. Any questions were answered fully.
    Would recommend
    Response from Bristol Street Motors Vauxhall Newcastle
    Hi George, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, Many thanks Keith
  • Rating 5.0
    Every thing explained all spot on no complaints
    Response from Bristol Street Motors Vauxhall Newcastle
    Good afternoon, Lilian . Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Danielle

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