Motability Scheme at Vertu Vauxhall Newcastle

4.9
Rating 4.9
(459 reviews)
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
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Welcome to Vertu Vauxhall Newcastle

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Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Vertu Vauxhall Newcastle can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Vertu Vauxhall Newcastle on 01913577452 to make an appointment with our Motability specialist.

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Contact information

Address
244-246 Stamfordham Road
Newcastle NE5 2LA
GB
Get directions
Phone Number
Call Vertu Vauxhall Newcastle on 0191 357 7452
0191 357 7452
0191 357 7452
Website

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Email

Email us

Reviews

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Showroom details
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
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Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:30
Tuesday09:00 - 18:30
Wednesday09:00 - 18:30
Thursday09:00 - 18:30
Friday09:00 - 18:30
Saturday09:00 - 17:00
SundayClosed

Motability Scheme specialists:

  • Gavin Gray
  • Jamie Coulson
  • Victoria Roy
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday07:30 - 17:30
Tuesday07:30 - 17:30
Wednesday07:30 - 17:30
Thursday07:30 - 17:30
Friday07:30 - 17:30
SaturdayClosed
SundayClosed

Motability service specialists:

  • Stephen Clark
  • Victoria Oblag
  • Richard Stevenson
We recommend calling and booking an appointment before visiting.
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Accessibility features at Vertu Vauxhall Newcastle

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Vertu Vauxhall Newcastle

  • Rating 5.0
    Very pleasant staff. Courtesy car was spot on.
    Response from Vertu Vauxhall Newcastle
    Hello Phillip

    Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that you found our staff pleasant and that the courtesy car met your expectations. At Vertu Vauxhall Newcastle, we strive to provide the best service possible, and it's wonderful to know that we succeeded during your visit. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to seeing you again!

    Best regards, Dawn
    The Motability Scheme Team at Vertu Vauxhall Newcastle
  • Rating 5.0
    Brill
    Response from Vertu Vauxhall Newcastle
    Hello Joseph
    Thank you so much for taking the time to leave us a review. We're thrilled to hear that you had a "Brill" experience with us at Vertu Vauxhall Newcastle. Your feedback is incredibly valuable and motivates our team to continue providing excellent service. If there's anything else we can assist you with, please don't hesitate to reach out.

    Best regards, Dawn
    The Vertu Vauxhall Newcastle Team
  • Rating 5.0
    Absolutely brilliant gavin grey updated me on every update all the way through
    Response from Vertu Vauxhall Newcastle
    Dear Edel

    Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that you had an excellent experience with us at Vertu Vauxhall Newcastle. Gavin Grey and the rest of our team strive to keep our customers informed and satisfied throughout their journey with us, and it's fantastic to know that you appreciated the updates and service provided.

    Your feedback is incredibly valuable to us, and it motivates us to continue delivering the best possible service. If there's anything else we can assist you with, please don't hesitate to reach out.

    Thank you once again for your kind words and for choosing the Motability Scheme at Vertu Vauxhall Newcastle.

    Best regards,

    Keith
  • Rating 5.0
    Highly recommend this dealership from start to finish naming experience.
    Response from Vertu Vauxhall Newcastle
    Hello Monica

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a positive experience with us at Vertu Vauxhall Newcastle. Our team is dedicated to providing excellent service from start to finish, and it's great to know that we met your expectations. Your recommendation means a lot to us, and we look forward to assisting you with any future needs. If there's anything else we can do for you, please don't hesitate to reach out.

    Best regards,
    Keith
  • Rating 5.0
    Unbelievable service and gavin was excellent and helped me so much with his knowledge
    Response from Vertu Vauxhall Newcastle
    Hello Michael A.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had an unbelievable experience with our service. Gavin will be delighted to know that his knowledge and assistance made a positive impact on your visit. We strive to provide the best service possible, and your feedback is truly appreciated. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future!

    Kind regards,
    Matthew
  • Rating 5.0
    Gavin was amazing if I could give him 10 stars i would
    Response from Vertu Vauxhall Newcastle
    Dear Kathleen,

    Thank you so much for your wonderful review! We are thrilled to hear that Gavin provided you with such an exceptional experience. Your kind words and perfect rating mean a lot to us and motivate our team to continue delivering top-notch service. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to welcoming you back to Vertu Vauxhall Newcastle in the future.

    Best regards,
    Liza
  • Rating 5.0
    First-class service as always.
    Response from Vertu Vauxhall Newcastle
    Hello Frank B.,

    Thank you so much for taking the time to leave us such a fantastic review! We're thrilled to hear that you consistently receive first-class service from us at Vertu Vauxhall Newcastle. Your feedback is incredibly valuable and motivates our team to continue providing the best possible service. If there's anything more we can do for you, please don't hesitate to reach out. We look forward to serving you again soon!

    Best regards,
    Liza.
  • Rating 5.0
    Exellent.
    Response from Vertu Vauxhall Newcastle
    Hello Joseph

    Thank you so much for taking the time to leave us such a fantastic review! We are thrilled to hear that you had an excellent experience with us at Vertu Vauxhall Newcastle. Your feedback is incredibly valuable and motivates our team to continue providing top-notch service. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Vertu Vauxhall Newcastle Team
  • Rating 5.0
    First class service from Gavin Gray
    Very knowledgeable and welcoming when doing your application Thank you
    Response from Vertu Vauxhall Newcastle
    Dear Marjorie

    Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that you received first-class service from Gavin Gray. It's fantastic to know that his knowledge and welcoming approach made your application process a positive experience.

    Your kind words and perfect rating are greatly appreciated and will be shared with Gavin and the entire team. We are committed to providing exceptional service to all our customers, and your feedback encourages us to continue doing our best.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Vertu Vauxhall Newcastle.

    Warm regards,

    Dawn

    Motability Scheme at Vertu Vauxhall Newcastle
  • Rating 5.0
    Wry helpful from start to finish from gavin
    Response from Vertu Vauxhall Newcastle
    Hello Aimee

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that Gavin was able to assist you from start to finish and that you found the service very helpful. Your feedback is incredibly valuable to us, and we're delighted to know that you had a positive experience at Vertu Vauxhall Newcastle. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Dean
  • Rating 5.0
    Absolute gentleman with great knowledge and wonderful manner..
    Response from Vertu Vauxhall Newcastle
    Hello Michael

    Thank you so much for taking the time to leave us such a positive review. We are thrilled to hear that you had a great experience with our team at Vertu Vauxhall Newcastle. It's wonderful to know that our staff's knowledge and manner made a positive impression on you. Your feedback is greatly appreciated and motivates us to continue providing excellent service to all our customers. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    Dean
  • Rating 5.0
    Very friendly helpful professional and efficient explained everything
    Response from Vertu Vauxhall Newcastle
    Hello Christopher W.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our team friendly, helpful, professional, and efficient. It's great to know that everything was explained clearly during your visit. Your feedback is incredibly valuable to us, and we are delighted to have met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to welcoming you back to Vertu Vauxhall Newcastle.

    Best regards,
    Liza
  • Rating 5.0
    Great service, kept me informed of progress, topped off by washing the car
    Response from Vertu Vauxhall Newcastle
    Hello Stephanie,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a great experience with our service and that we were able to keep you informed throughout the process. It's fantastic to know that you appreciated the car wash as well. Your feedback is incredibly valuable to us, and we are delighted to have met your expectations.

    If there is anything more we can do for you in the future, please don't hesitate to reach out. We look forward to serving you again at Vertu Vauxhall Newcastle.

    Best regards,

    Dean
  • Rating 5.0
    Brilliant Gavin the Motability guy was fantastic so helpful.
    Response from Vertu Vauxhall Newcastle
    Hello Ava,

    Thank you for your wonderful review! We're delighted to hear about your positive experience with Gavin at Vertu Vauxhall Newcastle. Your feedback is invaluable and inspires our team to maintain excellent service. If you have any questions or need assistance, feel free to reach out. We look forward to serving you again!

    Kind regards,
    Kerry
  • Rating 5.0
    Very friendly and approachable
    Response from Vertu Vauxhall Newcastle
    Hello Tracy,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our team friendly and approachable. Providing excellent service is our top priority, and it's always rewarding to know that our efforts are appreciated. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to seeing you again at Vertu Vauxhall Newcastle.

    Best regards,
    Dean
  • Rating 5.0
    Friendly service and very helpful
    Response from Vertu Vauxhall Newcastle
    Hello Tracy

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our service friendly and helpful. At Vertu Vauxhall Newcastle, we strive to provide the best experience for our customers, and your feedback is incredibly valuable to us. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    Dean
  • Rating 5.0
    Prompt service. No problems.
    Response from Vertu Vauxhall Newcastle
    Hello Victoria,

    Thank you for leaving us a review. We’re happy to hear that you got quick service and had a good experience during your visit. Your feedback means a lot to us and encourages us to keep providing great service to all our customers. If you need help in the future, please feel free to contact us.

    Kind regards,
    Kerry
  • Rating 5.0
    Excellent team excellent service from Gavin Thank you
    Response from Vertu Vauxhall Newcastle
    Hello Donna

    Thank you so much for taking the time to share your wonderful feedback! We are thrilled to hear that you had an excellent experience with our team, and especially with Gavin. Your kind words and perfect rating truly mean a lot to us. We are committed to providing the best service possible, and it's great to know we met your expectations. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    Dean
  • Rating 5.0
    Ayways above and beyond
    Response from Vertu Vauxhall Newcastle
    Hello Peter D.,

    Thank you so much for your wonderful review! We are thrilled to hear that you had a positive experience with us at Vertu Vauxhall Newcastle. Going above and beyond for our customers is something we strive for every day, and it's incredibly rewarding to know that our efforts have made a difference for you. Your feedback is greatly appreciated and motivates us to continue delivering exceptional service. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future.

    Kind regards,
    Matthew
  • Rating 5.0
    The dealer provided full explanation of the disability features, including a demonstration, he helped set up and when I asked a question about the adjustments he rang the mobility shop for confirmation. Fantastic service. Thanks to Gavin for his help and support.
    Response from Vertu Vauxhall Newcastle
    Dear Barbara,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear that you had a fantastic experience at Vertu Vauxhall Newcastle. Our team is dedicated to providing thorough explanations and demonstrations to ensure our customers feel confident and informed about their mobility equipment. It's great to know that our dealer was able to assist you effectively and even went the extra mile by contacting the mobility shop for confirmation. Your kind words and perfect rating mean a lot to us, and we look forward to serving you again in the future.

    Kind regards,
    Matthew

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